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Originally Posted by jcm55a
(Post 27883157)
Do I just give them the PNR that Aeroplan/AC gave me with the ticket booked with MR?
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Seat selection not working
In the last month the seat selection function when purchasing the ticket (at the stage where you enter your personal data) is not working for me. On the bottom of the screen where the flights are listed there used to be buttons to select seats, but now this space is empty. Does it work for anyone?
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So what is the trick to selecting seats on this "new" website? I have J class tickets booked, inside of 100 days, and can get through to a supposed seat selection screen, but then at worst it times out and hang, and at best it displays a mis-rendered image only showing window rows. Have tried multiple browsers. Is this really the extent of this "new" website's functionality?
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Hello,
No didn't work for me. Just call them, they will be happy to do it. You can also contact them via facebook. They answer within minutes. |
Seat Selection on Website Not Functioning
Originally Posted by arlflyer
(Post 27895133)
So what is the trick to selecting seats on this "new" website? I have J class tickets booked, inside of 100 days, and can get through to a supposed seat selection screen, but then at worst it times out and hang, and at best it displays a mis-rendered image only showing window rows. Have tried multiple browsers. Is this really the extent of this "new" website's functionality?
I called the 1-800 number. We had our seats within a couple of minutes Safe travels DLP |
Originally Posted by DLPhoenix
(Post 27899268)
Same experience.
I called the 1-800 number. We had our seats within a couple of minutes Safe travels DLP |
Yeah, I did end up calling and supposedly getting seat assignments, though I trust TK's system about as far as I can throw it. Will believe it when I am on board. Really amazing that in 2017 they roll out a "new" website and can't even get basic functionality.
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Originally Posted by TPJ
(Post 27884921)
New website allows you to assign seats as part of the Manage Your Booking process.
Search for a dedicated thread on this forum. This is what the seatmap shows: http://i65.tinypic.com/2rzqds9.png Honestly I haven't even flown TK yet, but I'm already ready to not fly then again just based on the pain of booking and managing my reservation. |
Originally Posted by bioyuki
(Post 27904424)
It's been completely broken for weeks now. Most of it time it doesn't even load, and when it does load, the map/config is completely wrong. Screenshot of me trying to do seat selection on TK 80 which is operated by a 77W which should be 2-3-2.
This is what the seatmap shows: http://i65.tinypic.com/2rzqds9.png Honestly I haven't even flown TK yet, but I'm already ready to not fly then again just based on the pain of booking and managing my reservation. |
After 3 minutes on their website, finally found their phone #. When I got to their desk, they told me their system is down and I should call back in an hour
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Originally Posted by mattack4000
(Post 27909942)
After 3 minutes on their website, finally found their phone #. When I got to their desk, they told me their system is down and I should call back in an hour
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Originally Posted by boosh
(Post 27905185)
Looks like they have introduced a very spacious first class without telling us:D
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Originally Posted by CoweyB
(Post 27871280)
Save the hassle of a phone call and request seat allocation via twitter: @TK_HelpDesk
They usually get back to you same day after a few hours. |
Originally Posted by arlflyer
(Post 27895133)
So what is the trick to selecting seats on this "new" website? I have J class tickets booked, inside of 100 days, and can get through to a supposed seat selection screen, but then at worst it times out and hang, and at best it displays a mis-rendered image only showing window rows. Have tried multiple browsers. Is this really the extent of this "new" website's functionality?
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Originally Posted by ASUDan130
(Post 27954338)
Can the seat allocation twitter be beyond 100 days?
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