Turkish Airlines General Rant Thread
Jan 31, 2012, 8:52 am
#46
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I like TK. I flew with them 2 time CPH-IST-HKG in Y. Nice new aircraft, especially the 737-900 for CPH-IST. 3 hr flight with personal IFE - it's not normal in Europe.
The food is good (the one that handled by DO&CO). The amenity kit in Y is the best I have received so far.
FA - I don't know what to say, they vary a lot just like other airlines. I have met some that don't speak English, some that speak good English, some friendly ones and some unfriendly ones. You can find a AF FA that 'refuses' to speak English, which I have also met too.
Not to mention the 100% EQM you get for flying TK discounted Y.
One advice I will give - TK is very poor at handling baggage delay or damage. So if you want compensation, get yourself a good travel insurance.
The food is good (the one that handled by DO&CO). The amenity kit in Y is the best I have received so far.
FA - I don't know what to say, they vary a lot just like other airlines. I have met some that don't speak English, some that speak good English, some friendly ones and some unfriendly ones. You can find a AF FA that 'refuses' to speak English, which I have also met too.
Not to mention the 100% EQM you get for flying TK discounted Y.
One advice I will give - TK is very poor at handling baggage delay or damage. So if you want compensation, get yourself a good travel insurance.
Jan 31, 2012, 8:55 am
#47
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Jan 31, 2012, 9:00 am
#48
Join Date: Dec 2009
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I've flown CA, NH and OZ domestic (along with all the European airlines) and they all speak English.... not to mention it's requirement for the pilots.
Jan 31, 2012, 9:40 am
#49
Join Date: Oct 2010
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Holy smoke....
Why is this thread in AC forum? Just because it is an AP award ticket?
Personally, like many others, I have flown TK in CC many times and no problem with their service (air & ground) at all.
Understand OP issue is really about the flight delay, and oh well, sh*t happens.
Back to OP's question, if you are still there, and don't expect to get on the next flight for another, say 4+ hours. You can get hotel room, but you have to get a VISA (assume Canadian passport) exit custom. Look for Starbucks on the right, where you will see a THY office. That's where you can request for hotel, but you better go prepared (and those guys can only answer yes and no questions in English)
Because my expectation was not too high about the staff at THY 'hotel desk' after reading posting at FT. I guess I was they were OK, other than I was told to wait for 15 minutes and turns into about an hour. At the end get a decent hotel room for free + shuttle.
If your delay is less than 4+ hours, try to get one of the resting room at IST lounge. (Don't be ticked off if they are full, and there is no waiting list. Be warned)
I will be flying TK again in a few weeks... and I'm looking forward to it.
Why is this thread in AC forum? Just because it is an AP award ticket?
Personally, like many others, I have flown TK in CC many times and no problem with their service (air & ground) at all.
Understand OP issue is really about the flight delay, and oh well, sh*t happens.
Back to OP's question, if you are still there, and don't expect to get on the next flight for another, say 4+ hours. You can get hotel room, but you have to get a VISA (assume Canadian passport) exit custom. Look for Starbucks on the right, where you will see a THY office. That's where you can request for hotel, but you better go prepared (and those guys can only answer yes and no questions in English)
Because my expectation was not too high about the staff at THY 'hotel desk' after reading posting at FT. I guess I was they were OK, other than I was told to wait for 15 minutes and turns into about an hour. At the end get a decent hotel room for free + shuttle.
If your delay is less than 4+ hours, try to get one of the resting room at IST lounge. (Don't be ticked off if they are full, and there is no waiting list. Be warned)
I will be flying TK again in a few weeks... and I'm looking forward to it.
Jan 31, 2012, 9:56 am
#50
Join Date: Aug 2010
Posts: 3,130
I ve noticed how you pop up on every TK thread here with the 737 story. You really have it in for them, don't you? As much as I believe that you re entitled to hating Turks/TK/anyone daring to offer a better product than AC collectively, dragging out provocative politicized issues on this forum is unacceptable. It amounts to little more than an ethnic wind up.
As for the OP, sorry to hear about your experience, but I hear that there has been heavy snow in Europe - has that affected Turkey?
If not, maybe the delay was caused by an experienced pilot taking his fully loaded A330 off the taxiway at his hub airport (remember that, Stranger?
)? Personally I am more forgiving of the weather than of bad taxiing.
Jan 31, 2012, 10:06 am
#51
Join Date: Aug 2010
Posts: 3,130
When I flew TK last year in J for my SIN-IST leg, I found the overall product to be mediocre.
Perhaps it was just the plane I was in, but the cabin had a distinct "funky" smell. The food was borderline inedible and the FA's were efficient but not very friendly. The seats themselves were fine.
Given the choice, no, I wouldn't take TK again.
Perhaps it was just the plane I was in, but the cabin had a distinct "funky" smell. The food was borderline inedible and the FA's were efficient but not very friendly. The seats themselves were fine.
Given the choice, no, I wouldn't take TK again.
Do&Co is renowned for top notch catering, so is it possible that the food was, in fact, edible, but not to your taste? Or was it like AC's transatlantic Y breakfast muffin (in which case you have my sympathy- and I won't be touching TK with a barge pole)?
Jan 31, 2012, 10:08 am
#52
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While I try to sympathize with the OP's situation, his overly dramatic first post followed by the facts that it was just a delay after all, was not only anti-climactic, but also naturally invites the response "so what, get over it" IMHO.
Jan 31, 2012, 10:08 am
#53
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I ve noticed how you pop up on every TK thread here with the 737 story. You really have it in for them, don't you? As much as I believe that you re entitled to hating Turks/TK/anyone daring to offer a better product than AC collectively, dragging out provocative politicized issues on this forum is unacceptable. It amounts to little more than an ethnic wind up.
Eh, if AF were part of the Star Alliance, I would would bring up the issue of AF safety just the same. I have regularly brought up similar issues with SQ. Again if KL were part of Star, I might even have brought up their chief pilot's arogance and the Teneriffe crash. altough that's getting a bit old.
But really, what gets me going is the "service" vs. safety tradeoff and how I see the talk being overwhelmingly one-sided. When arguably one should look at the overall package.
BTW, another interesting one is the EK Melbourne 340 close call. Damn lucky they were. And from what I hear, there were company policy issues involved.
Jan 31, 2012, 10:12 am
#54
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Jan 31, 2012, 10:17 am
#56
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Jan 31, 2012, 10:17 am
#57
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Its like the people who will not fly Aeroflot - because they had crashes in the 80s
Jan 31, 2012, 10:19 am
#58
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Jan 31, 2012, 10:21 am
#60
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