Turkish Airlines General Rant Thread
Jan 31, 2012, 6:43 am
#31
Join Date: Jan 2012
Programs: CX Gold, AC Elite, SPG, IHG Plat, AMEX Plat
Posts: 88
Doing the mini RTW right now and am stuck in Istanbul. Just wanted to send this message to people who are contemplating booking on Turkish - Don't!
Toronto Istanbul hard product in business was excellent but customer service/cabin crew really needed some training.
And it all just went downhill here in Istanbul. More to follow.
Toronto Istanbul hard product in business was excellent but customer service/cabin crew really needed some training.
And it all just went downhill here in Istanbul. More to follow.
I love the airline, the new lounge in IST is amazing and the food and personal touch are wonderful. IST to TLV is another story -- short flight so who cares but long haul on TK has been really a wonderful experience.
Jan 31, 2012, 7:31 am
#32
Join Date: Jul 2003
Location: YYZ
Programs: TK *G, Marriott Titanium Elite, Hilton Diamond,UA Silver
Posts: 260
I have flown TK in C class 4x and will fly comfort class in March.
I love the airline, the new lounge in IST is amazing and the food and personal touch are wonderful. IST to TLV is another story -- short flight so who cares but long haul on TK has been really a wonderful experience.
I love the airline, the new lounge in IST is amazing and the food and personal touch are wonderful. IST to TLV is another story -- short flight so who cares but long haul on TK has been really a wonderful experience.
ZH
Jan 31, 2012, 7:57 am
#33
Join Date: Oct 2008
Location: SIN
Programs: UA Platinum, DL Platinum, AFKL Gold, Qatar Gold
Posts: 895
Doing the mini RTW right now and am stuck in Istanbul. Just wanted to send this message to people who are contemplating booking on Turkish - Don't!
Toronto Istanbul hard product in business was excellent but customer service/cabin crew really needed some training.
And it all just went downhill here in Istanbul. More to follow.
Toronto Istanbul hard product in business was excellent but customer service/cabin crew really needed some training.
And it all just went downhill here in Istanbul. More to follow.
I flew HKG-IST in First and cabin crew did not speak English...
I won't fly TK ever again, unless I have to chose between United and Turkish of course
Jan 31, 2012, 7:59 am
#34
Join Date: Aug 2002
Location: Canada - YYC
Programs: Starwood Plt, Hilton Gold (got it free) AC Elite, Fairmont Plt, Priority Club Plt
Posts: 439
My experience on TK with respect to service on the ground and in the air in business class has been exemplary. Have flown Istanbul - London on a few occasions. Had a ticket problem once in Istanbul. Our records did not match theirs for one of our group of 3. They said don't worry we will sort this out. Went to the side had somewhat of an excited conversation. One person went away for about 10 minutes with all our paperwork. Came back Don't know what the issues were but the problem was resolved. Cabin was spotless. Service was good. Liked the entertainment system and camera that allowed you to watch the landing. Like others say, great lounge. Would fly TK again without hesitation.
Jan 31, 2012, 8:06 am
#35
Join Date: Mar 2011
Location: Kitchener, ON, Canada
Programs: UA 1K
Posts: 1,266
You were flying from a- a country which speaks Turkish, on b- an airline that speaks Turkish, to c- a country that speaks Cantonese... and you were upset that they didn't speak ENGLISH????
That's the kind of self-righteous attitude which gives North American tourists a bad name.
Jan 31, 2012, 8:08 am
#36
Join Date: Oct 2008
Location: SIN
Programs: UA Platinum, DL Platinum, AFKL Gold, Qatar Gold
Posts: 895
HAHAHAHAHA!!!! Too funny... unless you're serious? Surely, you can't be serious?
You were flying from a- a country which speaks Turkish, on b- an airline that speaks Turkish, to c- a country that speaks Cantonese... and you were upset that they didn't speak ENGLISH????
You were flying from a- a country which speaks Turkish, on b- an airline that speaks Turkish, to c- a country that speaks Cantonese... and you were upset that they didn't speak ENGLISH????
1. English is also HK official language
2. I thought English language was a requirement for any airline
Jan 31, 2012, 8:09 am
#37
Join Date: May 2005
Location: BRU
Programs: A3/Gold, BA/Gold + other less precious metals
Posts: 2,641
HAHAHAHAHA!!!! Too funny... unless you're serious? Surely, you can't be serious?
You were flying from a- a country which speaks Turkish, on b- an airline that speaks Turkish, to c- a country that speaks Cantonese... and you were upset that they didn't speak ENGLISH????
That's the kind of self-righteous attitude which gives North American tourists a bad name.
You were flying from a- a country which speaks Turkish, on b- an airline that speaks Turkish, to c- a country that speaks Cantonese... and you were upset that they didn't speak ENGLISH????
That's the kind of self-righteous attitude which gives North American tourists a bad name.
Jan 31, 2012, 8:12 am
#38
Join Date: Oct 2008
Location: SIN
Programs: UA Platinum, DL Platinum, AFKL Gold, Qatar Gold
Posts: 895
Jan 31, 2012, 8:14 am
#40
FlyerTalk Evangelist
Join Date: Jan 2002
Location: Canada
Programs: UA*1K MM SK EBG LATAM BL
Posts: 23,309
My Swiss FA on YUL-ZRH had limited command of English - and its was still stellar service.
Do you also expect domestic Chinese FAs to speak English, how about on a flight between GVA and ZRH?
Jan 31, 2012, 8:18 am
#41
Join Date: Jun 2011
Location: Paris
Programs: FB Plat, *A Silver, Volare Exec (LOL), some hotels (Gold)
Posts: 621
Jan 31, 2012, 8:18 am
#42
Join Date: May 2005
Location: BRU
Programs: A3/Gold, BA/Gold + other less precious metals
Posts: 2,641
For the record, I am not from North America and my native language is not English. But I do travel around the world and even though I speak a few I do not speak all the world's languages. So, if I am flying, say, NRT-BKK, yes, I do expect to be able to converse in English with the crew.
Not to mention the safety argument... See the article posted below in Politiken. Oh, and if you cannot read it in Danish, you can always use Google translate.
Jan 31, 2012, 8:24 am
#43
Join Date: Jun 2003
Location: YVR
Programs: AC E75, SPG Plat, HH peon-by-choice (ex Gold)
Posts: 8,090
When I flew TK last year in J for my SIN-IST leg, I found the overall product to be mediocre.
Perhaps it was just the plane I was in, but the cabin had a distinct "funky" smell. The food was borderline inedible and the FA's were efficient but not very friendly. The seats themselves were fine.
Given the choice, no, I wouldn't take TK again.
Perhaps it was just the plane I was in, but the cabin had a distinct "funky" smell. The food was borderline inedible and the FA's were efficient but not very friendly. The seats themselves were fine.
Given the choice, no, I wouldn't take TK again.
Jan 31, 2012, 8:34 am
#44
Join Date: May 2011
Location: YYC
Programs: AC E, Priority Club Plat, Hyatt Plat
Posts: 215
THY
Flew with TK a month ago in their comfort class. The hard product was nice. However the FAs' less than friendly attitude gave me a chuckle, reminding me what someone in FT said THY = They Hate You.
Jan 31, 2012, 8:42 am
#45
Join Date: Oct 2008
Location: SIN
Programs: UA Platinum, DL Platinum, AFKL Gold, Qatar Gold
Posts: 895
For GVA-ZRH, they speak English, French and German. Maybe not all of them master each of the three languages, but you can always find a FA who speak your favorite language.
And to go back to Turkish. Come on, I was flying International First and the FA in that cabin did not speak English. How come am I supposed to find that normal !?