Is Global Entry worthwhile?
#1036
Join Date: Feb 2009
Location: Cambridge, MA
Programs: AA EXP, UA1k, AmEx Plat, Global Entry & Pre✓
Posts: 852
Interesting experience at BOS yesterday.
Flew in with my gf on same PNR on LX52 from ZRH. She got through just fine. I, on the other hand, did not.
Brought back food and declared it to the customs officer after getting the X on the receipt. The officer looked a bit puzzled at first, so I offered "I marked food on the kiosk. He said, "Oh, so that's why you have the X?" "Yes." Then, the officer said I'd need to go to passport control, that it would take two minutes of my time (he was actually very sympathetic about it, it was odd). I said, "Last time I flew through IAD with food they wrote something on my ticket so I wouldn't have to and so I could go right through." He sighed a bit and wrote an "A" on my ticket and said "Okay, have a great day." I said the same.
Collected my luggage, and went to the GE customs section. A younger (30s) officer told me to put all my stuff through the XRAY machine since I had an X on my receipt (didn't have to do this in IAD last time). Said OK. He then said everything was fine. I started walking away when he called me over and said "Did you go through passport control?" I said, "No, I didn't have to..." He then said "Give me your passport." I did. Two other officers (after explaining why I didn't have to said "No, that's not right." "Odd". He then said "Wait". He yelled over for "Di Santis" who was an older guy who probably is a supervisor. He explained what I said to Di Santis, well, sort of, in front of the XRAY machine (I was behind it). I yelled "That's not what I said, can you please come over here." Both officers came over. I explained to him what I did say and Di Santis just agreed with me, but the other officer was making a bunch of accusations, the worst being "How, then, do we know he didn't just mark the 'A' on the sticker to bypass passport control." At that point I grew irate and said, calmly, "That's ridiculous. I don't know your coding." Di Santis saw I was getting aggravated and said "Okay, I'll take care of this." I asked "Am I free to go?" He said yes and walked off with the other customs officer who was still complaining to him.
So much for an effortless time.
Good job on Officer Di Santis! ^
Every passport.
Flew in with my gf on same PNR on LX52 from ZRH. She got through just fine. I, on the other hand, did not.
Brought back food and declared it to the customs officer after getting the X on the receipt. The officer looked a bit puzzled at first, so I offered "I marked food on the kiosk. He said, "Oh, so that's why you have the X?" "Yes." Then, the officer said I'd need to go to passport control, that it would take two minutes of my time (he was actually very sympathetic about it, it was odd). I said, "Last time I flew through IAD with food they wrote something on my ticket so I wouldn't have to and so I could go right through." He sighed a bit and wrote an "A" on my ticket and said "Okay, have a great day." I said the same.
Collected my luggage, and went to the GE customs section. A younger (30s) officer told me to put all my stuff through the XRAY machine since I had an X on my receipt (didn't have to do this in IAD last time). Said OK. He then said everything was fine. I started walking away when he called me over and said "Did you go through passport control?" I said, "No, I didn't have to..." He then said "Give me your passport." I did. Two other officers (after explaining why I didn't have to said "No, that's not right." "Odd". He then said "Wait". He yelled over for "Di Santis" who was an older guy who probably is a supervisor. He explained what I said to Di Santis, well, sort of, in front of the XRAY machine (I was behind it). I yelled "That's not what I said, can you please come over here." Both officers came over. I explained to him what I did say and Di Santis just agreed with me, but the other officer was making a bunch of accusations, the worst being "How, then, do we know he didn't just mark the 'A' on the sticker to bypass passport control." At that point I grew irate and said, calmly, "That's ridiculous. I don't know your coding." Di Santis saw I was getting aggravated and said "Okay, I'll take care of this." I asked "Am I free to go?" He said yes and walked off with the other customs officer who was still complaining to him.
So much for an effortless time.
Every passport.
Last edited by Kiwi Flyer; Jun 17, 2010 at 3:00 pm Reason: merge consecutive posts
#1037
FlyerTalk Evangelist




Join Date: Sep 2007
Location: SJC, SFO, YYC
Programs: AA-EXP, AA-0.41MM, UA-Gold, Ex UA-1K (2006 thru 2015), PMUA-0.95MM, COUA-1.5MM-lite, AF-Silver
Posts: 13,436
You walk toward the nearest passport control desk (which is usually yet another high priority line, often airline crew and diplomats) hold your receipt with the X clearly visible below your passport with the CBP sticker clearly visible and get the attention of the CBP officer. He will serve you next (ahead of the diplomats in that line. ^).
Worked for me just fine. Added a whole 60 seconds to my processing.
Last edited by mre5765; Jun 20, 2010 at 8:12 am
#1038
Join Date: Feb 2009
Location: Cambridge, MA
Programs: AA EXP, UA1k, AmEx Plat, Global Entry & Pre✓
Posts: 852
When you get an X on your receipt, you have to go to immigration.
You walk toward the nearest passport control desk (which is usually yet another high priority line, often airline crew and diplomats) hold your receipt with the X clearly visible below your passport with the CBP sticker clearly visible and get the attention the CBP officer. He will serve your next (ahead of the diplomats in that line. ^).
Worked for me just fine. Added a whole 60 seconds to my processing.
You walk toward the nearest passport control desk (which is usually yet another high priority line, often airline crew and diplomats) hold your receipt with the X clearly visible below your passport with the CBP sticker clearly visible and get the attention the CBP officer. He will serve your next (ahead of the diplomats in that line. ^).
Worked for me just fine. Added a whole 60 seconds to my processing.
#1039
FlyerTalk Evangelist




Join Date: Jan 2002
Location: Greater DC
Programs: UA plus
Posts: 12,947
Your post is unclear ... what is passport control if not the immigration officer? I think you are still at cross-purposes in explaining who you interfaced with during the pass through the CBP checkpoint
#1040
Join Date: Feb 2009
Location: Cambridge, MA
Programs: AA EXP, UA1k, AmEx Plat, Global Entry & Pre✓
Posts: 852
Passport Control is a room (about 30x30, at least at BOS) that is for secondary checks.
#1041
FlyerTalk Evangelist




Join Date: Jan 2002
Location: Greater DC
Programs: UA plus
Posts: 12,947
Then your "two minute" description is confusing, as I've known no one who was sent there who got out in two minutes even if they weren't supposed to be there to begin with. I'd actually complain to GE folks that the guy didn't know how to process the X but was seated near the GE terminals - we should never get there unless we screwed up royally somewhere (and then would've been kicked out of GE so we should never be sent there as participants in the program)
#1042
Join Date: Feb 2009
Location: Cambridge, MA
Programs: AA EXP, UA1k, AmEx Plat, Global Entry & Pre✓
Posts: 852
Then your "two minute" description is confusing, as I've known no one who was sent there who got out in two minutes even if they weren't supposed to be there to begin with. I'd actually complain to GE folks that the guy didn't know how to process the X but was seated near the GE terminals - we should never get there unless we screwed up royally somewhere (and then would've been kicked out of GE so we should never be sent there as participants in the program)
#1043
FlyerTalk Evangelist
Join Date: Jul 2003
Location: jfk area
Programs: AA platinum; 2MM AA, Delta Diamond, Hilton Diamond
Posts: 10,291
Based on post #1027 and the ones that follow, even though bringing in food shouldn't cause too much extra time to get through CBP, it can--as was the case in #1027--conclusion(?), don't bring food through. GE is intended to save the "member" time clearing CBP.
#1044


Join Date: Jan 2010
Posts: 197
After all these postings i did some research I remembered this news release a while ago:
http://www.dhs.gov/ynews/releases/pr_1271334386754.shtm
Quote: Under this statement, the United States and Germany will develop processes for qualified citizens of either country to apply for both the United States Global Entry program and Germanys Automated and Biometrics-Supported Border Controls (ABG) program, which each use biometrics to identify trusted travelers.
Now, i assume this would mean German Citizens would become eligible for applying for Global Entry?
Are there any experiences on how much time will pass before this actually gets implemented? Does anyone recall how long it took between announcement and implementation of this for Dutch Citizens?
http://www.dhs.gov/ynews/releases/pr_1271334386754.shtm
Quote: Under this statement, the United States and Germany will develop processes for qualified citizens of either country to apply for both the United States Global Entry program and Germanys Automated and Biometrics-Supported Border Controls (ABG) program, which each use biometrics to identify trusted travelers.
Now, i assume this would mean German Citizens would become eligible for applying for Global Entry?
Are there any experiences on how much time will pass before this actually gets implemented? Does anyone recall how long it took between announcement and implementation of this for Dutch Citizens?
#1045



Join Date: May 2009
Location: Washington, DC
Programs: UA Plat & 1MM, AA, DL
Posts: 8,707
#1046



Join Date: Mar 2006
Location: Western PA
Programs: ExPlAAt; United 1K
Posts: 486
worth the $100 on one flight
I got Global Entry specifically because of Dulles. I arrived there today at about 3pm from Narita on United. There must have been at least 5 other flights there. I saw signs for Heathrow, Mexico City, Brussels, and a couple of others I can't recall. The line backed all the way up to the escalator. Nevertheless, there was someone (don't know if from United or CBP) standing at the bottom of the escalator directing Global Entry members. Zipped up to the kiosk, no wait. Only 2 of the 4 kiosks were open and the two working ones failed while I was there. I got timed out because it couldn't read my prints. Grabbed my receipt, hopped over to the crew line (which was basically empty). The CBP guy was nice as could be and boom I was on my way to get my bag. Grabbed my bag and headed over to Customs. Ran into a friend who was transiting Dulles (from Brussels to LAX). He's not Global Entry and he had already been there 2 hours. Said goodbye and headed over to the Global Entry side of Customs. Officer took my receipt and off I went to the crushing reality of baggage re-check and TSA re-screen. Still, there's absolutely no way I would have made my connecting flight without this service -- I had almost 2 hours between flights.
#1048
Join Date: Oct 2007
Location: Southeast USA
Programs: various
Posts: 6,710
Yes. There will be a change on the GOES website under your account--login to see it. It may take a day or so after the interview, especially if your interview is during the weekend. You may also get an email from GOES that advises you to go to the site and check for a change in status.
#1049
FlyerTalk Evangelist




Join Date: Sep 2007
Location: SJC, SFO, YYC
Programs: AA-EXP, AA-0.41MM, UA-Gold, Ex UA-1K (2006 thru 2015), PMUA-0.95MM, COUA-1.5MM-lite, AF-Silver
Posts: 13,436
As I recall from an experience last year at ORD with an X on my receipt (I exceeded my exemption), customs was aware I had GE because they thanked me for my honesty, and then decided the $5 in extra duty wasn't worth their hassle. But I can't recall if I still had my GE receipt at that point.
#1050
FlyerTalk Evangelist




Join Date: Jan 2002
Location: Greater DC
Programs: UA plus
Posts: 12,947
Wirelessly posted (goingaway\'s phone: BlackBerry8900/4.6.1.231 Profile/MIDP-2.0 Configuration/CLDC-1.1 VendorID/100)
That is not correct - the normal form is not needed for GE - period. The immig officer needs to mark the paper, that indicates a pass or go via customs insp to exit. No manual forms - if you have something else happening and are being told to fill out the blue/white form, it could be they are still learning the process
That is not correct - the normal form is not needed for GE - period. The immig officer needs to mark the paper, that indicates a pass or go via customs insp to exit. No manual forms - if you have something else happening and are being told to fill out the blue/white form, it could be they are still learning the process



