Then your "two minute" description is confusing, as I've known no one who was sent there who got out in two minutes even if they weren't supposed to be there to begin with. I'd actually complain to GE folks that the guy didn't know how to process the X but was seated near the GE terminals - we should never get there unless we screwed up royally somewhere (and then would've been kicked out of GE so we should never be sent there as participants in the program)