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NEXUS First Time Applications Processing Timelines

NEXUS First Time Applications Processing Timelines

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Old Oct 31, 19, 4:03 am   -   Wikipost
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CBSA published NEXUS processing times to get to conditional approval can be found here. The most recently published processing time is below, along with a short history of recent official published times. A longer history of published wait times is here, via the Internet Archive Wayback machine. Please post your personal experiences below in the thread. All posts are appreciated. Thank you/Merci!

39 business days as of 2019-10-07
40 business days as of 2019-08-28
25 business days as of 2019-04-11
39 business days as of 2018-11-30
35 business days as of 2018-09-06
32 business days as of 2018-06-26
20 business days as of 2018-04-13
20 business days as of 2018-02-28
18 business days as of 2018-01-29
18 business days as of 2018-01-22
23 business days as of 2017-12-14
26 business days as of 2017-10-05
60 business days as of 2017-07-12
65 business days as of 2017-07-04
71 business days as of 2017-05-31
51 business days as of 2017-03-31
47 business days as of 2017-02-28
32 business days as of 2016-12-31
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Old Jan 23, 10, 1:55 am
  #16  
 
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Well, I received my conditional approval yesterday (1/22) after applying on 1/10. Overall, it fits into the "about 10 days" turnaround time.

Now, the letter says that I should get iris scans if I plan to use NEXUS for air travel (which I do), but it doesn't say which locations have the iris scan. On the CBP website, it says iris scan is no longer operational in the US. Does that mean I have to go to a Canadian center to get an iris scan?
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Old Jan 23, 10, 5:20 pm
  #17  
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Originally Posted by Mr. Bean View Post
Well, I received my conditional approval yesterday (1/22) after applying on 1/10. Overall, it fits into the "about 10 days" turnaround time.

Now, the letter says that I should get iris scans if I plan to use NEXUS for air travel (which I do), but it doesn't say which locations have the iris scan. On the CBP website, it says iris scan is no longer operational in the US. Does that mean I have to go to a Canadian center to get an iris scan?
Here's the skinny on that. I found out, rather inconveniently, at my interview at the Whirlpool Bridge facility in Niagara Falls, NY that they don't have IRIS. If I had gone to Ft. Erie, which is at the Peace Bridge on the Canadian side, they would have had it. That means I have to go to Ft. Erie or YYZ to get the scan done, which I will probably do next time I'm up here or next time I fly into a Canadian airport (which won't be till CATSA starts getting reasonable).

The interview process was pretty straightforward and reasonable (for once). I was approved pretty easily. What did blow was the fact that they don't give you your card at the NEXUS enrollment center anymore. The RFID cards are sent from the NEXUS HQ in Vermont, so we weren't able just to hop over the Whirlpool Bridge and won't be able to use NEXUS when I head back to LAX on Monday. That said, it is apparently a 7-10 day turn around, which strikes me as Vermont programing the card right away and popping it in the mail the next working day.

The nice side effect is that I am already also enrolled in Global Entry. All the people saying how fast it is were absolutely right.
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Old Jan 23, 10, 5:55 pm
  #18  
 
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Originally Posted by N1120A View Post
For those who have both, can I apply for Global Entry now or should I wait till after the NEXUS interview?
Do Nexus first. Global Entry will then be free and the approval takes a few minutes.

Last edited by kayak-dan; Jan 23, 10 at 5:57 pm Reason: typo
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Old Jan 23, 10, 6:57 pm
  #19  
 
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Originally Posted by N1120A View Post
Here's the skinny on that. I found out, rather inconveniently, at my interview at the Whirlpool Bridge facility in Niagara Falls, NY that they don't have IRIS. If I had gone to Ft. Erie, which is at the Peace Bridge on the Canadian side, they would have had it. That means I have to go to Ft. Erie or YYZ to get the scan done, which I will probably do next time I'm up here or next time I fly into a Canadian airport (which won't be till CATSA starts getting reasonable).

The interview process was pretty straightforward and reasonable (for once). I was approved pretty easily. What did blow was the fact that they don't give you your card at the NEXUS enrollment center anymore. The RFID cards are sent from the NEXUS HQ in Vermont, so we weren't able just to hop over the Whirlpool Bridge and won't be able to use NEXUS when I head back to LAX on Monday. That said, it is apparently a 7-10 day turn around, which strikes me as Vermont programing the card right away and popping it in the mail the next working day.

The nice side effect is that I am already also enrolled in Global Entry. All the people saying how fast it is were absolutely right.
Thanks for that info... I'm going to try to schedule at YYZ or Ft. Erie, then. Did they ask you for utility/mortgage bill or was driver license enough? Did you have to show them your vehicle registration and/or title?

I think the letter did not mention anything about a 7-10 day turnaround for getting the card. In fact, they make it sound like it will be issued right there, after your photo is taken. So for not getting your card at your interview
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Old Jan 23, 10, 10:30 pm
  #20  
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Originally Posted by Mr. Bean View Post
Thanks for that info... I'm going to try to schedule at YYZ or Ft. Erie, then. Did they ask you for utility/mortgage bill or was driver license enough? Did you have to show them your vehicle registration and/or title?

I think the letter did not mention anything about a 7-10 day turnaround for getting the card. In fact, they make it sound like it will be issued right there, after your photo is taken. So for not getting your card at your interview
Driver license, passport and the NEXUS letter were the only things I took.

I totally agree on the letter and the website making mention of an immediate card issuance. I fully expected that to be the case on Friday, and my GF and I were pretty annoyed having to trace up river to cross at Queenston/Lewiston. That the new cards have been out for around a year and they haven't changed the info is kind of lame.
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Old Jan 24, 10, 1:20 am
  #21  
 
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Originally Posted by N1120A View Post
Driver license, passport and the NEXUS letter were the only things I took.

I totally agree on the letter and the website making mention of an immediate card issuance. I fully expected that to be the case on Friday, and my GF and I were pretty annoyed having to trace up river to cross at Queenston/Lewiston. That the new cards have been out for around a year and they haven't changed the info is kind of lame.
thanks again - I was able to schedule an interview at Ft. Erie for today. I'm going to take a print out of a bank statement, too, just in case. Will report back later today.
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Old Jan 24, 10, 2:41 pm
  #22  
 
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Originally Posted by Mr. Bean View Post
thanks again - I was able to schedule an interview at Ft. Erie for today. I'm going to take a print out of a bank statement, too, just in case. Will report back later today.
Back from my interview. I was approved!

The staff were very professional and glad to answer any questions I had. I was encouraged to apply for Global Entry, too.

As for documents, all they looked at were my passport and driver license. They did not ask for the letter, proof of residency, or vehicle registration. According to the staff, the NEXUS card is no longer linked to a vehicle, so you can use any vehicle (e.g., rental cars).

I too was told that the card would arrive in the mail and would have to activate it online before use. Oh well.

I was actually scheduled for an appointment around midday, but I just walked in as the center opened at 8 AM and was accomodated promptly.

EDIT: Also, the NEXUS membership expires on my birthday, but it lasts basically 6 years because I recently had my birthday.

Oh yeah, pics or it didn't happen , so:


Fort Erie CBSA


Stuck in line on the way back

Last edited by Mr. Bean; Jan 24, 10 at 2:52 pm Reason: oops pics too large
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Old Jan 24, 10, 3:16 pm
  #23  
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Originally Posted by Mr. Bean View Post
Back from my interview. I was approved!

The staff were very professional and glad to answer any questions I had. I was encouraged to apply for Global Entry, too.

As for documents, all they looked at were my passport and driver license. They did not ask for the letter, proof of residency, or vehicle registration. According to the staff, the NEXUS card is no longer linked to a vehicle, so you can use any vehicle (e.g., rental cars).

I too was told that the card would arrive in the mail and would have to activate it online before use. Oh well.

I was actually scheduled for an appointment around midday, but I just walked in as the center opened at 8 AM and was accomodated promptly.

EDIT: Also, the NEXUS membership expires on my birthday, but it lasts basically 6 years because I recently had my birthday.

Oh yeah, pics or it didn't happen , so:


Fort Erie CBSA


Stuck in line on the way back
They changed the vehicle thing because people got really frustrated having to call a NEXUS center every time they had a rental car.

The Ft. Erie center looks much more modern than the little shack at the Whirlpool Bridge. I'm still kicking myself over the IRIS thing, especially since the card isn't instant anymore and we had to drive up to the Q/L.

BTW, I believe the reason the DL is all you need is that it counts as proof of residency as long as you certify that said address is your current residence (as it is with me).

The funny thing about Global Entry is that I could theoretically use it sooner than NEXUS Air, as it doesn't require an IRIS scan or a NEXUS card.
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Old Mar 1, 10, 1:02 am
  #24  
 
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NEXUS interview

Originally Posted by N1120A View Post
... Here are my questions...
  1. I applied 2/11 and was conditionally approved 2/25 so 2 weeks for me.
  2. Yes, you choose from any of the available time slots at an interview centre on the online scheduling system availed to you after conditional approval.
  3. Depends on the aforementioned.
Hope that helps. Good luck!
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Old Mar 1, 10, 3:30 pm
  #25  
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Originally Posted by Richard Chen View Post
  1. I applied 2/11 and was conditionally approved 2/25 so 2 weeks for me.
  2. Yes, you choose from any of the available time slots at an interview centre on the online scheduling system availed to you after conditional approval.
  3. Depends on the aforementioned.
Hope that helps. Good luck!
Thanks for the help Richard, but I have had my card for about a month and a half now.

I went over to LAX to get my CBP sticker and tour of the GE machine. I flew into YYZ on Friday and had my IRIS scan done. The line CSBA agent was skeptical that I could even get my card assigned without the IRIS scan, and the guy in the NEXUS office (which is still marked "CanPass Air") said the line agents are sometimes confused about these things. He and I then had a conversation about Olympic hockey.
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Old Feb 24, 12, 4:11 pm
  #26  
 
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Nexus application processing time

I've just received a conditional approval for NEXUS and tried to schedule an interview on-line. I live near Ottawa, so YOW is the logical centre to use, but the first available interview is July 12. I am (unfortunately) at YYZ quite a lot, so I tried that centre next. There are no interviews available period at YYZ.

Is this normal? Can I just drop by the YOW centre and be interviewed? Or am I going to have to wait until July 12?

Thanks
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Old Feb 24, 12, 4:41 pm
  #27  
Ari
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Originally Posted by StuMcIlwain View Post
I've just received a conditional approval for NEXUS and tried to schedule an interview on-line. I live near Ottawa, so YOW is the logical centre to use, but the first available interview is July 12. I am (unfortunately) at YYZ quite a lot, so I tried that centre next. There are no interviews available period at YYZ.

Is this normal? Can I just drop by the YOW centre and be interviewed? Or am I going to have to wait until July 12?

Thanks
You can't just drop in, that's for sure!

You can wait until July 12th, or choose another enrollment certer. I did my interview in Seattle, and I think they aren't that busy on account of not being on the border. I was lucky to be traveling there.
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Old Feb 24, 12, 5:13 pm
  #28  
 
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Originally Posted by StuMcIlwain View Post
I've just received a conditional approval for NEXUS and tried to schedule an interview on-line. I live near Ottawa, so YOW is the logical centre to use, but the first available interview is July 12. I am (unfortunately) at YYZ quite a lot, so I tried that centre next. There are no interviews available period at YYZ.

Is this normal? Can I just drop by the YOW centre and be interviewed? Or am I going to have to wait until July 12?

Thanks
I had a similar issue with SEA, dates were 4-6 weeks out. I kept checking the calendar for cancelations, people tend to cancel 1-5 days out if they are going to cancel and found two appointments, one for 2/21(too soon) which was the next day and at 10:00 AM the week of the 27th. I took the one for next week. No appointments the rest of February, not a single one in March to mid April. Check frequently, you may luck out.
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Old Feb 24, 12, 7:36 pm
  #29  
 
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Try Detroit. That never looked busy when I was scheduling my appointment...
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Old Feb 25, 12, 2:25 pm
  #30  
 
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I was able to make my appt. in Detroit within a week of my conditional approval, but keep in mind that the Nexus interview site is at the foot of the Ambassador bridge near downtown, not at DTW. Also keep in mind that the Detroit Nexus site does not do iris scans, so once you get your Nexus card you'll have to go somewhere else, like YYZ, for the iris scan, although an iris scan for a Nexus card holder does not require an appt. (you can just do it on a walk-in basis - we drove from Detroit to Toronto to visit friends and stopped at YYZ and the whole process, including parking the car in short term parking, only took 30 min.).
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