Last edit by: seawolf
CBSA published NEXUS processing times to get to conditional approval can be found here. The most recently published processing time is below, along with a short history of recent official published times. A longer history of published wait times is here, via the Internet Archive Wayback machine. Please post your personal experiences below in the thread. All posts are appreciated. Thank you/Merci!
5 business days as of 2020-04-29
30 business days as of 2020-02-17
39 business days as of 2019-10-07
40 business days as of 2019-08-28
25 business days as of 2019-04-11
5 business days as of 2020-04-29
30 business days as of 2020-02-17
39 business days as of 2019-10-07
40 business days as of 2019-08-28
25 business days as of 2019-04-11
NEXUS First Time Applications Information and Processing Timelines
#16
Join Date: Apr 2009
Location: 1 AU
Programs: Support the Tyrants Travel Club
Posts: 2,708
Well, I received my conditional approval yesterday (1/22) after applying on 1/10. Overall, it fits into the "about 10 days" turnaround time.
Now, the letter says that I should get iris scans if I plan to use NEXUS for air travel (which I do), but it doesn't say which locations have the iris scan. On the CBP website, it says iris scan is no longer operational in the US. Does that mean I have to go to a Canadian center to get an iris scan?
Now, the letter says that I should get iris scans if I plan to use NEXUS for air travel (which I do), but it doesn't say which locations have the iris scan. On the CBP website, it says iris scan is no longer operational in the US. Does that mean I have to go to a Canadian center to get an iris scan?
#17
Original Poster
Join Date: May 2006
Location: MYF/CMA/SAN/YYZ/YKF
Programs: COdbaUA 1K MM, AA EXP, Bonbon Gold, GHA Titanium, Hertz PC, NEXUS and GE
Posts: 5,839
Well, I received my conditional approval yesterday (1/22) after applying on 1/10. Overall, it fits into the "about 10 days" turnaround time.
Now, the letter says that I should get iris scans if I plan to use NEXUS for air travel (which I do), but it doesn't say which locations have the iris scan. On the CBP website, it says iris scan is no longer operational in the US. Does that mean I have to go to a Canadian center to get an iris scan?
Now, the letter says that I should get iris scans if I plan to use NEXUS for air travel (which I do), but it doesn't say which locations have the iris scan. On the CBP website, it says iris scan is no longer operational in the US. Does that mean I have to go to a Canadian center to get an iris scan?
The interview process was pretty straightforward and reasonable (for once). I was approved pretty easily. What did blow was the fact that they don't give you your card at the NEXUS enrollment center anymore. The RFID cards are sent from the NEXUS HQ in Vermont, so we weren't able just to hop over the Whirlpool Bridge and won't be able to use NEXUS when I head back to LAX on Monday. That said, it is apparently a 7-10 day turn around, which strikes me as Vermont programing the card right away and popping it in the mail the next working day.
The nice side effect is that I am already also enrolled in Global Entry. All the people saying how fast it is were absolutely right.
#18
Join Date: Dec 2009
Location: ORD
Programs: AA PLT 1MM, HH Diamond, Avis First
Posts: 113
#19
Join Date: Apr 2009
Location: 1 AU
Programs: Support the Tyrants Travel Club
Posts: 2,708
Here's the skinny on that. I found out, rather inconveniently, at my interview at the Whirlpool Bridge facility in Niagara Falls, NY that they don't have IRIS. If I had gone to Ft. Erie, which is at the Peace Bridge on the Canadian side, they would have had it. That means I have to go to Ft. Erie or YYZ to get the scan done, which I will probably do next time I'm up here or next time I fly into a Canadian airport (which won't be till CATSA starts getting reasonable).
The interview process was pretty straightforward and reasonable (for once). I was approved pretty easily. What did blow was the fact that they don't give you your card at the NEXUS enrollment center anymore. The RFID cards are sent from the NEXUS HQ in Vermont, so we weren't able just to hop over the Whirlpool Bridge and won't be able to use NEXUS when I head back to LAX on Monday. That said, it is apparently a 7-10 day turn around, which strikes me as Vermont programing the card right away and popping it in the mail the next working day.
The nice side effect is that I am already also enrolled in Global Entry. All the people saying how fast it is were absolutely right.
The interview process was pretty straightforward and reasonable (for once). I was approved pretty easily. What did blow was the fact that they don't give you your card at the NEXUS enrollment center anymore. The RFID cards are sent from the NEXUS HQ in Vermont, so we weren't able just to hop over the Whirlpool Bridge and won't be able to use NEXUS when I head back to LAX on Monday. That said, it is apparently a 7-10 day turn around, which strikes me as Vermont programing the card right away and popping it in the mail the next working day.
The nice side effect is that I am already also enrolled in Global Entry. All the people saying how fast it is were absolutely right.
I think the letter did not mention anything about a 7-10 day turnaround for getting the card. In fact, they make it sound like it will be issued right there, after your photo is taken. So for not getting your card at your interview
#20
Original Poster
Join Date: May 2006
Location: MYF/CMA/SAN/YYZ/YKF
Programs: COdbaUA 1K MM, AA EXP, Bonbon Gold, GHA Titanium, Hertz PC, NEXUS and GE
Posts: 5,839
Thanks for that info... I'm going to try to schedule at YYZ or Ft. Erie, then. Did they ask you for utility/mortgage bill or was driver license enough? Did you have to show them your vehicle registration and/or title?
I think the letter did not mention anything about a 7-10 day turnaround for getting the card. In fact, they make it sound like it will be issued right there, after your photo is taken. So for not getting your card at your interview
I think the letter did not mention anything about a 7-10 day turnaround for getting the card. In fact, they make it sound like it will be issued right there, after your photo is taken. So for not getting your card at your interview
I totally agree on the letter and the website making mention of an immediate card issuance. I fully expected that to be the case on Friday, and my GF and I were pretty annoyed having to trace up river to cross at Queenston/Lewiston. That the new cards have been out for around a year and they haven't changed the info is kind of lame.
#21
Join Date: Apr 2009
Location: 1 AU
Programs: Support the Tyrants Travel Club
Posts: 2,708
Driver license, passport and the NEXUS letter were the only things I took.
I totally agree on the letter and the website making mention of an immediate card issuance. I fully expected that to be the case on Friday, and my GF and I were pretty annoyed having to trace up river to cross at Queenston/Lewiston. That the new cards have been out for around a year and they haven't changed the info is kind of lame.
I totally agree on the letter and the website making mention of an immediate card issuance. I fully expected that to be the case on Friday, and my GF and I were pretty annoyed having to trace up river to cross at Queenston/Lewiston. That the new cards have been out for around a year and they haven't changed the info is kind of lame.
#22
Join Date: Apr 2009
Location: 1 AU
Programs: Support the Tyrants Travel Club
Posts: 2,708
The staff were very professional and glad to answer any questions I had. I was encouraged to apply for Global Entry, too.
As for documents, all they looked at were my passport and driver license. They did not ask for the letter, proof of residency, or vehicle registration. According to the staff, the NEXUS card is no longer linked to a vehicle, so you can use any vehicle (e.g., rental cars).
I too was told that the card would arrive in the mail and would have to activate it online before use. Oh well.
I was actually scheduled for an appointment around midday, but I just walked in as the center opened at 8 AM and was accomodated promptly.
EDIT: Also, the NEXUS membership expires on my birthday, but it lasts basically 6 years because I recently had my birthday.
Oh yeah, pics or it didn't happen , so:
Fort Erie CBSA
Stuck in line on the way back
Last edited by Mr. Bean; Jan 24, 2010 at 1:52 pm Reason: oops pics too large
#23
Original Poster
Join Date: May 2006
Location: MYF/CMA/SAN/YYZ/YKF
Programs: COdbaUA 1K MM, AA EXP, Bonbon Gold, GHA Titanium, Hertz PC, NEXUS and GE
Posts: 5,839
Back from my interview. I was approved!
The staff were very professional and glad to answer any questions I had. I was encouraged to apply for Global Entry, too.
As for documents, all they looked at were my passport and driver license. They did not ask for the letter, proof of residency, or vehicle registration. According to the staff, the NEXUS card is no longer linked to a vehicle, so you can use any vehicle (e.g., rental cars).
I too was told that the card would arrive in the mail and would have to activate it online before use. Oh well.
I was actually scheduled for an appointment around midday, but I just walked in as the center opened at 8 AM and was accomodated promptly.
EDIT: Also, the NEXUS membership expires on my birthday, but it lasts basically 6 years because I recently had my birthday.
Oh yeah, pics or it didn't happen , so:
Fort Erie CBSA
Stuck in line on the way back
The staff were very professional and glad to answer any questions I had. I was encouraged to apply for Global Entry, too.
As for documents, all they looked at were my passport and driver license. They did not ask for the letter, proof of residency, or vehicle registration. According to the staff, the NEXUS card is no longer linked to a vehicle, so you can use any vehicle (e.g., rental cars).
I too was told that the card would arrive in the mail and would have to activate it online before use. Oh well.
I was actually scheduled for an appointment around midday, but I just walked in as the center opened at 8 AM and was accomodated promptly.
EDIT: Also, the NEXUS membership expires on my birthday, but it lasts basically 6 years because I recently had my birthday.
Oh yeah, pics or it didn't happen , so:
Fort Erie CBSA
Stuck in line on the way back
The Ft. Erie center looks much more modern than the little shack at the Whirlpool Bridge. I'm still kicking myself over the IRIS thing, especially since the card isn't instant anymore and we had to drive up to the Q/L.
BTW, I believe the reason the DL is all you need is that it counts as proof of residency as long as you certify that said address is your current residence (as it is with me).
The funny thing about Global Entry is that I could theoretically use it sooner than NEXUS Air, as it doesn't require an IRIS scan or a NEXUS card.
#24
Join Date: May 2009
Location: EWR
Programs: UA .5M, Vistana 1-Star owner
Posts: 992
NEXUS interview
- I applied 2/11 and was conditionally approved 2/25 so 2 weeks for me.
- Yes, you choose from any of the available time slots at an interview centre on the online scheduling system availed to you after conditional approval.
- Depends on the aforementioned.
#25
Original Poster
Join Date: May 2006
Location: MYF/CMA/SAN/YYZ/YKF
Programs: COdbaUA 1K MM, AA EXP, Bonbon Gold, GHA Titanium, Hertz PC, NEXUS and GE
Posts: 5,839
- I applied 2/11 and was conditionally approved 2/25 so 2 weeks for me.
- Yes, you choose from any of the available time slots at an interview centre on the online scheduling system availed to you after conditional approval.
- Depends on the aforementioned.
I went over to LAX to get my CBP sticker and tour of the GE machine. I flew into YYZ on Friday and had my IRIS scan done. The line CSBA agent was skeptical that I could even get my card assigned without the IRIS scan, and the guy in the NEXUS office (which is still marked "CanPass Air") said the line agents are sometimes confused about these things. He and I then had a conversation about Olympic hockey.
#26
Join Date: Feb 2006
Location: MKE
Programs: Fly: AA EXP UA Gold MM Stay: Hyatt Globalist, Marriott LT Plat Drive: Avis PC, Hertz PC
Posts: 782
#27
Join Date: Feb 2006
Location: MKE
Programs: Fly: AA EXP UA Gold MM Stay: Hyatt Globalist, Marriott LT Plat Drive: Avis PC, Hertz PC
Posts: 782
This took longer than I would have expected. I'm not sure why, maybe the combination of Nexus and GE? I've had a lot of stamps in my passport, but nothing too out of the ordinary, I wouldn't think.
#28
FlyerTalk Evangelist
Join Date: Dec 2009
Location: HaMerkaz/Exit 145
Programs: UA, LY, BA, AA
Posts: 13,167
It's possible NEXUS delays it. I'm wondering how long NEXUS applications average before approval. Those require 2 different countries to approve you, so maybe that's the contributing factor
#29
Join Date: Nov 2006
Location: HNL / TPE
Programs: 1K, SPG Gold, HH Gold
Posts: 375
Applied for NEXUS and GE via GOES on 7/19/11. Received conditional approval today, 8/22/11. I can now schedule an interview appointment at NEXUS centers.
This took longer than I would have expected. I'm not sure why, maybe the combination of Nexus and GE? I've had a lot of stamps in my passport, but nothing too out of the ordinary, I wouldn't think.
This took longer than I would have expected. I'm not sure why, maybe the combination of Nexus and GE? I've had a lot of stamps in my passport, but nothing too out of the ordinary, I wouldn't think.
#30
Join Date: Nov 2006
Location: HNL / TPE
Programs: 1K, SPG Gold, HH Gold
Posts: 375
What now??
Mr sjl & I applied to NEXUS on 7/23. Since we had a trip to Detroit to visit his family from 9/2-9/7, I figured we could schedule the interviews then. Well, that didn't happen...still pending. The website says "If your application status is not updated within eight weeks, please contact the CBP Ombudsman at [email protected]" 11 days to go...
It says the interviews need to scheduled within 30 days. Any suggestions how to deal with this other than having to buy another air ticket to the nearest location considering I already reached 1K 2012 based on remaining flights this year...