Global Entry Renewal

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Global Entry Reapplication / Renewal (required every 5 years)

You can proactively initiate the renewal process before you get your expiration notification from DHS, which seem to be going out to your email address of record a few months prior to expiry.

From donotreply@dhs.gov <donotreply@dhs.gov>,

Your Trusted Traveler membership will be expiring soon. If you wish to renew your membership, you will need to log onto the GOES website at https://goes-app.cbp.dhs.gov/main/goes to submit your renewal application.

This is an automated email. Please do not reply.
You may reapply for Global Entry status as early as one year prior to expiration. However, the CBP website says that one can renew 6 months prior to your membership expiration date. https://help.cbp.gov/app/answers/det...-membership%3F If you are currently approved, your new GE validity will be five years from your next birthday.

If you allow your Global Entry status to expire, even by one day, you will need to submit a new application.

Your Global Entry expiration date will show when you sign in to GOES (Global Online Enrollment System) with your GOES User Identification number (not Global Entry / PASSID / Known Traveler Number) and password at https://goes-app.cbp.dhs.gov/main/goes. If you can renew, you will see a white on blue "RENEW" radio button.

Reapplication requires filling out an application form essentially de novo, including listing citizenship or residency documents, whether your driver's license is EDL conforming, aliases or "AKAs", new jobs or address changes since application, all countries visited the last five years (the form sorts them alphabetically, and does not request date or year of visit) and payment of $100 (for five years of GE renewal).

Don't forget some credit cards will give you credit for PreCheck application or renewal, $85, or for Global Entry etc. renewal, $100, every five years (Barclay Aviator Silver, American Express Platinum, etc.) Iterestingly, they may not cover NEXUS, which is $50 - and if you have NEXUS, your GE will be subsumed by NEXUS.

After one to a few weeks, you will likely receive an e-mail informing you action has been taken on your application; you will have to log in to your account to determine what that action has been.

1) You may be approved, with no further action on your part necessary; your GE will be extended five years from your next birthdate. For an example of an uncomplicated renewal without requiring an interview, see this post by mre5765.

2) You may receive conditional approval. To receive full approval you must schedule (not have, just schedule) an application interview within 30 days of the e-mail being sent. You still have a hoop or two to jump through.

3) You may have not been approved. See instructions on line to proceed; this information refers to reapplication, not how to appeal or reverse the denial.

If your renewal application takes inordinately long to process or you experience other difficulties, see https://goes-app.cbp.dhs.gov/common/goes_support.html

Notification of Conditional Approval:

Global Entry
Aug 28, 2015

WILLISTON, VT
PO BOX 946
Williston, VT 05495
US

JACK FROST
1000 MAIN ST
CENTERVILLE, 02234-5678
US

Re: Your application for the Global Entry Program Membership #"123456789"

Dear "JACK FROST":

We are pleased to inform you that your U. S. Customs and Border Protection, Global Entry membership application has been processed and you are now invited to visit an enrollment center to complete the enrollment process.

In order to finalize your Global Entry enrollment, you must schedule your Global Entry Interview within 30 days of the date of this letter. You do not have to complete the interview within 30 days. To do this, please log in through GOES (Global Online Enrollment System) using the user name and password you established when you completed your initial application. Once you have logged in, please schedule your interview using the blue "Schedule Interview" button located on the right side of the screen. If you have already visited the enrollment center for this application, please disregard this letter.

You must bring the following original documents with you to the enrollment center:
  • A valid passport. If you travel using more than one passport, please bring them to the interview so that the information can be added to your file. This provides you with the ability to use either passport at the Global Entry kiosk;
  • A permanent resident card (if applicable);
  • Documents providing evidence of residency. Examples are: driver's license (if the address is current), mortgage statement, rental payment statement, utility bill, etc.
When you visit the Enrollment Center, we will review your application and any additional information you provide at that time. We will verify your identity, review your documentation, and take your fingerprints and photograph. Finally, we will explain the terms and conditions of the Global Entry program and answer any questions or concerns you may have.

Your Global Entry membership number is, "123456789", if your account is approved, this will become your Known Traveler Number for your TSA Pre-Check benefit. For more information on the TSA Pre-Check program please visit their web site at www.tsa.gov/tsa-precheck.

Thank you for applying to the Global Entry Program. If you have any questions, please visit the Global Entry website at www.globalentry.gov. You may also contact the CBP Info Center at (877) 227-5511 or by visiting their website at https://help.cbp.gov.

Respectfully,

(unsigned)

Supervisor, Global Entry Enrollment Center
U.S. Customs and Border Protection

Note: names and numbers used herein are fictitious
When you look at your GOES profile, you'll be able to see the Conditional Approval notification letter, as well as:

Application ID . Application Source . Program . . . Application Type .. Status . .. . . ........... .......Action
1234567 .. . . . GOES . . . . . . . . . . Global Entry . Renewal .. . . .. . ..Conditionally Approved
Under "Action" will be a blue radio button to schedule your appointment. In my case, the earliest date at DFW was a month out, but I'll try to schedule a date when I have a long connection.

You should prepare for your appointment as if you were newly applying, with passport, naturalization certificate or whatever you're using to establish qualification as well as documents establishing residency (state driver's license, senior identification, etc.) you will also have your fingerprints and photograph taken.

Be sure to mention anything you've forgotten to list in your application form, and to disclose any incidents such as being arrested (not just if you were found guilty) or Driving Under the Influence - alcohol or any substance - AKA "DUIs" (some posting in this thread report they were asked if they'd been charged with DUI);,these folks access various data bases, at least one of which includes data going back to the 1950s. Some members in this forum have posted they had trouble or were initially denied for not mentioning those incidents, even juvenile records that should have been expunged.

If your reapplication is approved, you will generally be notified quickly.

Your Global Entry Program Number / TT# and your PASSID will not change.
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Old Jan 9, 13, 11:53 pm
  #1
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Global Entry Renewal

Greetings all, I decided to start a new topic versus the GE thread. If MODS feel it is better to be merged, so be it and thanks for reading

In May of 2008 CBP started taking applications for GE and the system came online in June of 08 (first at just JFK, DC and Houston and the rest is history). We are less than six months away from the five year mark where we early filers were told our membership was to expire.

Has anyone heard any rumours or seen anything posted about the renewal process? Do you think it be the same as a new application?

With stories of some locations having queues of up to 3 months for interviews I do not want a gap in service for my use of the program.

Just curious...and not patient
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Old Jan 10, 13, 1:45 am
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I have no information, but I'm glad you started this thread. It will be a 'first' not just for GE members, but also for CBP. Hopefully there won't be bugs to work out.

I'm also curious how it will work for NEXUS members. Unless things have changed, there's no 'renewal' interview with NEXUS. In fact, I had a friend who got NEXUS immediately after it started (it sort of replaced the old CANPASS that went away after 9-11). He let his NEXUS lapse for a couple years, then when GE started up, he wanted to get a new NEXUS, then GE (it was cheaper that way). The original NEXUS didn't even have a number on the card, so when he re-applied, he called an 800 number in Canada, gave the appropriate info, got his original NEXUS number and renewed online - no new interview, even though there had been a 2-year lapse.

As soon as his NEXUS was renewed, he applied for GE, but he didn't actually get an 'interview' at the time, he just had to go in during office hours and submit his fingerprints.

Hoping it will be as simple this time around (for both NEXUS and GE).
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Old Jan 10, 13, 8:29 am
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I'm on the same boat. Mine expires in July.

Some guidance here -- link

I'll start my renewal process in a week.

good luck !

--J
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Old Jan 10, 13, 8:57 am
  #4
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Originally Posted by jcf27 View Post
I'm on the same boat. Mine expires in July.

Some guidance here -- link

I'll start my renewal process in a week.

good luck !

--J
THat's great, thanks for the link. I searched the GE page and found nothing, but it is on the CBP page...duh to me!

I'm going to start the renewal process now then, thanks.

I have no idea about the NEXUS stuff as I was never a member of that program, but a good question nonetheless.
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Old Jan 10, 13, 10:10 am
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Related question: I have had GE for a couple of years. May start traveling to Canada frequently, and if so, will add Nexus. If one goes through the Nexus process when already GE approved, does one get a new 5 year period for both? Or is the Nexus expiration set to the original GE expiration? Or are there two different dates?
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Old Jan 10, 13, 10:35 am
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Originally Posted by Global_Hi_Flyer View Post
Related question: I have had GE for a couple of years. May start traveling to Canada frequently, and if so, will add Nexus. If one goes through the Nexus process when already GE approved, does one get a new 5 year period for both? Or is the Nexus expiration set to the original GE expiration? Or are there two different dates?
I did this exact thing last year..I got in GE in 2011 and added Nexus in 2012.. my 5 year date was reset for both programs after I was approved for Nexus..and both have the same expiration date now.
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Old Jan 10, 13, 10:41 am
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Originally Posted by jcf27 View Post
I'll start my renewal process in a week.
Originally Posted by FlyingHoustonian View Post
I'm going to start the renewal process now then, thanks.
Mine is up for renewal in about a year, it will be interesting to hear how the process plays out.

It would be really cool if no interview is required.

https://help.cbp.gov/app/answers/det...ewal/related/1
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Old Jan 10, 13, 2:09 pm
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Originally Posted by FlyingHoustonian View Post
THat's great, thanks for the link. I searched the GE page and found nothing, but it is on the CBP page...duh to me!

I'm going to start the renewal process now then, thanks.

I have no idea about the NEXUS stuff as I was never a member of that program, but a good question nonetheless.
You are welcome !

I went into the site and could not find a button, link, etc... that says "renew" or any similar function, much less, detailed instructions. Ideas?

thanks

--J
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Old Jan 10, 13, 2:11 pm
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Originally Posted by SEA1K4EVR View Post
I did this exact thing last year..I got in GE in 2011 and added Nexus in 2012.. my 5 year date was reset for both programs after I was approved for Nexus..and both have the same expiration date now.
Excellent. Thanks.
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Old Jan 10, 13, 3:39 pm
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Originally Posted by jcf27 View Post
You are welcome !

I went into the site and could not find a button, link, etc... that says "renew" or any similar function, much less, detailed instructions. Ideas?

thanks

--J
Go into the manage funtion and renew is a button on top in goes
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Old Jan 10, 13, 5:12 pm
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I wonder how the cost works.

At one time, NEXUS was cheaper than GE, and GE was 'free' if you already had NEXUS.

If that is still the same, I wonder if it makes sense to renew NEXUS first, then renew GE?

(edited to add):

Now I'm even more confused.

http://www.cbp.gov/xp/cgov/travel/tr.../ge_kiosks.xml

This 2/16/2012 link says NEXUS is good at GE kiosks, as long as you've gone to a GE center and done the fingerprints. ?? I don't see how that is going to work. I'm not sure if that means that renewing NEXUS first still gets GE for no additional cost.

Last edited by chollie; Jan 10, 13 at 5:21 pm
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Old Jan 10, 13, 9:47 pm
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Count me in the same boat as up for renewal in a few months. Already have the renew now link at the top. When someone renews, can you please come back to this thread? Just curious if it will be 5 years from renewal date (in which case I will wait a few months) or 5 years from prior expiration (in which case I will do it now).
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Old Jan 10, 13, 11:13 pm
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Originally Posted by FlyingHoustonian View Post
Go into the manage funtion and renew is a button on top in goes
Many thanks FH ! Found it - "renew application"

--J
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Old Jan 11, 13, 2:07 am
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Originally Posted by chollie View Post
I have no information, but I'm glad you started this thread. It will be a 'first' not just for GE members, but also for CBP. Hopefully there won't be bugs to work out.

I'm also curious how it will work for NEXUS members. Unless things have changed, there's no 'renewal' interview with NEXUS. In fact, I had a friend who got NEXUS immediately after it started (it sort of replaced the old CANPASS that went away after 9-11). He let his NEXUS lapse for a couple years, then when GE started up, he wanted to get a new NEXUS, then GE (it was cheaper that way). The original NEXUS didn't even have a number on the card, so when he re-applied, he called an 800 number in Canada, gave the appropriate info, got his original NEXUS number and renewed online - no new interview, even though there had been a 2-year lapse.

As soon as his NEXUS was renewed, he applied for GE, but he didn't actually get an 'interview' at the time, he just had to go in during office hours and submit his fingerprints.

Hoping it will be as simple this time around (for both NEXUS and GE).
There actually is a renewal.

Originally Posted by Global_Hi_Flyer View Post
Related question: I have had GE for a couple of years. May start traveling to Canada frequently, and if so, will add Nexus. If one goes through the Nexus process when already GE approved, does one get a new 5 year period for both? Or is the Nexus expiration set to the original GE expiration? Or are there two different dates?
Not only will it reset, it expires on your birthday after 5 years. Basically, if you get it 1 day after your birthday, you will get 6 years.

Originally Posted by chollie View Post
I wonder how the cost works.

At one time, NEXUS was cheaper than GE, and GE was 'free' if you already had NEXUS.

If that is still the same, I wonder if it makes sense to renew NEXUS first, then renew GE?

(edited to add):

Now I'm even more confused.

http://www.cbp.gov/xp/cgov/travel/tr.../ge_kiosks.xml

This 2/16/2012 link says NEXUS is good at GE kiosks, as long as you've gone to a GE center and done the fingerprints. ?? I don't see how that is going to work. I'm not sure if that means that renewing NEXUS first still gets GE for no additional cost.
1) NEXUS still gets you "free" GE, and its still cheaper. This is because the Canadian government insisted on the price.

2) That old link is basically out of date now. Anyone who has gotten or renewed NEXUS in the last 3-4 years had the full fingerprint treatment done at the NEXUS enrollment center. I got my card in January 2010 and automatically converted. My girlfriend got her first NEXUS in 2007 and had to go in and do the prints. No issue when she renewed.
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Old Jan 11, 13, 11:28 am
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Originally Posted by N1120A View Post
There actually is a renewal.
So how does it work? Renew NEXUS first (online, card gets mailed out), then renew GE?

Originally Posted by N1120A View Post

1) NEXUS still gets you "free" GE, and its still cheaper. This is because the Canadian government insisted on the price.
Actually, this might not be such a great deal for someone who has airline status/credit card that pays for GE anyway. My friend will have to pay for NEXUS and he'll get GE free, but if he didn't have NEXUS, GE would still be 'free' (paid for by airline/credit card company).

Originally Posted by N1120A View Post
2) That old link is basically out of date now. Anyone who has gotten or renewed NEXUS in the last 3-4 years had the full fingerprint treatment done at the NEXUS enrollment center. I got my card in January 2010 and automatically converted. My girlfriend got her first NEXUS in 2007 and had to go in and do the prints. No issue when she renewed.
Thanks. Wish these guys would keep the website updated.

So I'm not clear how it worked for your girlfriend. Does she also have GE?

IOW, if you have old NEXUS (2002, renewed online in 2007), newer GE (2008), then you still have to go do prints for the NEXUS on renewal? (Kind of strange, original NEXUS didn't do fingerprints, but did retinal scans).
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