Last edit by: 5khours
Messages posted in this thread between 2013 and 2018 have been archived and can now be found in the following thread:
Archived: Global Entry Renewal [2013-2018]
Global Entry Reapplication / Renewal (required every 5 years)
Archived: Global Entry Renewal [2013-2018]
Global Entry Reapplication / Renewal (required every 5 years)
You can proactively initiate the renewal process before you get your expiration notification from DHS, which seem to be going out to your email address of record a few months prior to expiry.
You may reapply for Global Entry renewal as early as one year prior to your membership expiration date; your new GE expiration date will be five years from your next birthday.
The amount of time for approval of applications varies from as little as 1-2 days to as long as several months. The reason for this is unclear. Please be patient. If you renew before expiration, your GE benefits will continue until your renewal is approved/rejected, for up to 24 months after expiration.
__________________________________________________ ______________________________________
Important:
1) If you allow your Global Entry status to expire, even by one day, you will need to submit a new application.
Contrary data points: three people (two of whom are minors) had their GE expire in July/August/October 2021. Renewed in March/April 2022 with full approval (no interview required) within 48 hours.
2) If you cancel a scheduled interview, your application will be canceled. So, instead of canceling an appointment date for the interview, just reschedule it.
Your Global Entry expiration date will show when you register and sign in to the new Trusted Traveler Program website https://ttp.cbp.dhs.gov/ If you can renew, you will see a white on blue "RENEW" radio button.
Reapplication requires filling out an application form essentially de novo, including listing citizenship or residency documents, whether your driver's license is EDL conforming, aliases or "AKAs", new jobs or address changes since application, all countries visited the last five years (the form sorts them alphabetically, and does not request date or year of visit) and payment of $100 (for five years of GE renewal).
Please don't forget some credit cards will give you credit for PreCheck application or renewal, $85, or for Global Entry etc. renewal, $100, every five years (Barclay Aviator Silver, Capital One Venture, Venture X, Chase CSR and JPM Reserve, AMEX Marriott Bonvoy Brilliant, American Express Platinum, CNB Crystal, etc.) Interestingly, they may not cover NEXUS, which is $50 - and if you have NEXUS, your GE will be subsumed by NEXUS.
After one to a few weeks, you will likely receive an e-mail informing you action has been taken on your application; you will have to log in to your account to determine what that action has been.
Extension of current Global Entry:
If you submit a renewal application before expiration of your current membership, then you can continue to use your benefits until the renewal is finalized (up to 18 months after your expiration date).
Please note that according to the information the TTP website, the grace period has been extended to 24 months.
Decisions on your application:
1) You may be approved, with no further action on your part necessary; your GE will be extended five years from your next birthdate. For an example of an uncomplicated renewal without requiring an interview, see this post by mre5765.
2) You may receive conditional approval. To receive full approval you must complete the enrollment interview within 365 days of receiving the conditional approval. You still have a hoop or two to jump through.
3) You may have not been approved. See instructions on line to proceed; this information refers to reapplication, not how to appeal or reverse the denial.
If your renewal application takes inordinately long to process or you experience other difficulties, see Frequently Asked Questions or contact or email your questions or request for support through the CBP support portal.
Notification of Conditional Approval:
Global Entry
Aug 28, 2015
WILLISTON, VT
PO BOX 946
Williston, VT 05495
US
JACK FROST
1000 MAIN ST
CENTERVILLE, 02234-5678
US
Re: Your application for the Global Entry Program Membership #"123456789"
Dear "JACK FROST":
We are pleased to inform you that your U. S. Customs and Border Protection, Global Entry membership application has been processed and you are now invited to visit an enrollment center to complete the enrollment process.
In order to finalize your Global Entry enrollment, you need to complete an interview within 365 days of conditional approval, or your application will be cancelled. You can reschedule as often as needed]. To do this, please log in through your TTP Account using the username and password you established when you completed your initial application. Once you have logged in, please schedule your interview using the blue "Schedule Interview" button located on the right side of the screen. If you have already visited the enrollment center for this application, please disregard this letter.
You must bring the following original documents with you to the enrollment center:
Your Global Entry membership number is, "123456789", if your account is approved, this will become your Known Traveler Number for your TSA Pre-Check benefit. For more information on the TSA Pre-Check program please visit their web site at www.tsa.gov/tsa-precheck.
Thank you for applying to the Global Entry Program. If you have any questions, please visit the Global Entry website at www.globalentry.gov. You may also contact the CBP Info Center at (877) 227-5511 or by visiting their website at https://help.cbp.gov.
Respectfully,
(unsigned)
Supervisor, Global Entry Enrollment Center
U.S. Customs and Border Protection
Note: names and numbers used herein are fictitious
Global Entry
Aug 28, 2015
WILLISTON, VT
PO BOX 946
Williston, VT 05495
US
JACK FROST
1000 MAIN ST
CENTERVILLE, 02234-5678
US
Re: Your application for the Global Entry Program Membership #"123456789"
Dear "JACK FROST":
We are pleased to inform you that your U. S. Customs and Border Protection, Global Entry membership application has been processed and you are now invited to visit an enrollment center to complete the enrollment process.
In order to finalize your Global Entry enrollment, you need to complete an interview within 365 days of conditional approval, or your application will be cancelled. You can reschedule as often as needed]. To do this, please log in through your TTP Account using the username and password you established when you completed your initial application. Once you have logged in, please schedule your interview using the blue "Schedule Interview" button located on the right side of the screen. If you have already visited the enrollment center for this application, please disregard this letter.
You must bring the following original documents with you to the enrollment center:
- A valid passport. If you travel using more than one passport, please bring them to the interview so that the information can be added to your file. This provides you with the ability to use either passport at the Global Entry kiosk;
- A permanent resident card (if applicable);
- Documents providing evidence of residency. Examples are: driver's license (if the address is current), mortgage statement, rental payment statement, utility bill, etc.
Your Global Entry membership number is, "123456789", if your account is approved, this will become your Known Traveler Number for your TSA Pre-Check benefit. For more information on the TSA Pre-Check program please visit their web site at www.tsa.gov/tsa-precheck.
Thank you for applying to the Global Entry Program. If you have any questions, please visit the Global Entry website at www.globalentry.gov. You may also contact the CBP Info Center at (877) 227-5511 or by visiting their website at https://help.cbp.gov.
Respectfully,
(unsigned)
Supervisor, Global Entry Enrollment Center
U.S. Customs and Border Protection
Note: names and numbers used herein are fictitious
If your application status is "Pending Review" then your application has been received and is being processed. Please note that processing times vary by applicant.
The vetting process cannot be expedited. If you submitted a renewal application before expiration of your current membership, then you can continue to use your benefits until the renewal is finalized (up to 6 months after your expiration date). [Please note that according to the TTP website, the grace period has been extended to 24 months.
[b]After the application has been reviewed, the status will be updated to either "Conditionally Approved" or "Denied" and a letter will be posted in your TTP account with additional information. This letter can be found under Notifications on the Dashboard.
If conditionally approved, you will receive a notification to schedule your interview. It is important that you complete your interview within 365 days of conditional approval. Failure to schedule an interview in that timeframe will cancel your application and you will need to pay again and reapply if you still wish to be a member.
Please note that some Enrollment Centers have a long wait for an interview. Availability is displayed through your TTP account before applying and upon conditional approval. If you have immediate travel plans, please have flexibility in the center that you can visit for the interview. To see where the centers are located see the links below [please go to this [URL="https://help.cbp.gov/app/answers/detail/a_id/1332/~/i-have-submitted-my-trusted-traveler-application-for-review.-did-cbp-receive-my"]CBP web page for the links.
You should prepare for your appointment as if you were newly applying, with passport, naturalization certificate or whatever you're using to establish qualification as well as documents establishing residency (state driver's license, senior identification, etc.) you will also have your fingerprints and photograph taken.
Be sure to mention anything you've forgotten to list in your application form, and to disclose any incidents such as being arrested (not just if you were found guilty) or Driving Under the Influence - alcohol or any substance - AKA "DUIs" (some posting in this thread report they were asked if they'd been charged with DUI);,these folks access various data bases, at least one of which includes data going back to the 1950s. Some members in this forum have posted they had trouble or were initially denied for not mentioning those incidents, even juvenile records that should have been expunged.
If your reapplication is approved, you will generally be notified quickly.
Your Global Entry Program Number / TT# and your PASSID will not change.
Longest wait for renewal (already renewed)
360 days - 5khours (August 2023 approval; no interview); applied 08/19/22, approved 8/14/23
334 days - (ms)jmd001 (Oct 2020 approval; no interview); specifically 11/20/2019 to 10/19/2020
313 days - (ms)arollins (Dec 2020 approval; no interview); applied 02/02/20, approved 12/11/20
313 days - RandomNobody Applied Mar 30 2022, approved Feb 6 2023, no interview.
311 days - Stanj (Nov. 2020 approval)
310 days - solosf (Nov. 2020 approval)
309 days - drewguy (Nov. 2020 approval)
305 days - BTA daughter (Nov. 2020 approval)
294 days - CaptainMiles (August 2020 approval, no interview)
292 days - topcat_dcx (July 2020 approval)
292 days - gig103 (Aug 2020 approval, no interview)
263 days - phillapkin (June 2020 approval)
256 days - DCDuo (Feb. 2020 approval)
224 days - Smartguy35 (8/23/19 to 4/3/20)
223 days - N104UA (8/22/19 to 4/1/20)
222 days - cheltzel (11/4/2019 applied, 6/12/2020 approval, no interview)
212 days - Matthew330Ci (8/1/2019 applied, 2/26/2020 approval, no interview)
211 days - aerokitty (Feb. 2020 approval, no interview)
207 days - Mrs. Flaneurs (Feb 2020, interview required)
197 days - mgalisa (Jan. 2020 approval)
Longest active waits for renewal
6/3/19 - Marcky
6/26/19 - Mearagirl
7/3/19 - mctaste
Global Entry Renewal Information and Processing Timelines
#661
Join Date: Nov 2009
Programs: DL PM 1MM
Posts: 3,439
#662
Join Date: Aug 2005
Location: NRT/HND, IWK, SAT, BWI, NAP, OKA, AUS, DEN, COS and PUB
Programs: UA 1K.. 1MM
Posts: 994
Successfully beat 112. Sitting at 113 this morning, contemplating life over coffee, and viola "status changed" email arrived. Checked and approved without interview!
#663
Join Date: Jul 2019
Posts: 3
Update from my original post: I applied 4/15 and had my renewal card in hand in 2 weeks. Never received any emails. Had trouble with Mr.'s payment going through initially and reapplied on 4/18. I expire October. His is Feb 2020.
Called initially on 7/19 "too soon." Called on 7/30 using numbers in previous post. Held 15 minutes. Escalated. Received initial email within 5 minutes of hanging up. Approximately 90 minutes later received 2nd email with "our response" and "if this issue is not resolved to your satisfaction, you may reopen it within the next 7 days." However, it was an informational email with no resolution.
On 8/6 email received re: status change. Conditional approval. Schedule interview before 8/5/2020.
Live 1 hour from PIT. Today had errands nearby. Mr. walked in while I waited in cell phone lot. Apparently several interview no shows as they called names and no one was there. Taken in. Was told no interview was necessary (despite account saying so) and that there was nothing that he could do for hubby but since he was there he was fingerprinted and new photo taken. Hubby said that if they weren't able to help our next plan was to see if he could do EoA at JFK a week from Friday. He was told "I don't think they are doing that anymore." Hubby then said it was odd that I was approved quickly and he wasn't since identical histories. Response: "You're a guy." Entire process, including being held up in rolling stop at the airport for the President, was 30 minutes.
I am not sure if this counts as the interview???
I do want to mention a couple of points that may be helpful that were in the 2nd email:
If you submit a renewal application before April 17, 2019 (before your current membership expires) you can continue to use your benefits (up to 6 months past the expiration date) until the renewal is finalized. We recommend you print out a copy of your TTP Dashboard showing that the renewal is pending to show a CBP Officer, if requested.
If you submit a renewal application on or after April 17, 2019 (before your current membership expires) or if you are current in the 6 month grace period, then you can continue to use your benefits (up to 1 year past the expiration date) until the renewal is finalized. We recommend you print out a copy of your TTP Dashboard showing that the renewal is pending to show a CBP Officer, if requested.
A follow-up interview may be required upon renewal. This is determined by the vetting center and the determination cannot be appealed.
Not the end of the world. Just one of those annoying things that we just can't seem to get off the to-do list.
Called initially on 7/19 "too soon." Called on 7/30 using numbers in previous post. Held 15 minutes. Escalated. Received initial email within 5 minutes of hanging up. Approximately 90 minutes later received 2nd email with "our response" and "if this issue is not resolved to your satisfaction, you may reopen it within the next 7 days." However, it was an informational email with no resolution.
On 8/6 email received re: status change. Conditional approval. Schedule interview before 8/5/2020.
Live 1 hour from PIT. Today had errands nearby. Mr. walked in while I waited in cell phone lot. Apparently several interview no shows as they called names and no one was there. Taken in. Was told no interview was necessary (despite account saying so) and that there was nothing that he could do for hubby but since he was there he was fingerprinted and new photo taken. Hubby said that if they weren't able to help our next plan was to see if he could do EoA at JFK a week from Friday. He was told "I don't think they are doing that anymore." Hubby then said it was odd that I was approved quickly and he wasn't since identical histories. Response: "You're a guy." Entire process, including being held up in rolling stop at the airport for the President, was 30 minutes.
I am not sure if this counts as the interview???
I do want to mention a couple of points that may be helpful that were in the 2nd email:
If you submit a renewal application before April 17, 2019 (before your current membership expires) you can continue to use your benefits (up to 6 months past the expiration date) until the renewal is finalized. We recommend you print out a copy of your TTP Dashboard showing that the renewal is pending to show a CBP Officer, if requested.
If you submit a renewal application on or after April 17, 2019 (before your current membership expires) or if you are current in the 6 month grace period, then you can continue to use your benefits (up to 1 year past the expiration date) until the renewal is finalized. We recommend you print out a copy of your TTP Dashboard showing that the renewal is pending to show a CBP Officer, if requested.
A follow-up interview may be required upon renewal. This is determined by the vetting center and the determination cannot be appealed.
Not the end of the world. Just one of those annoying things that we just can't seem to get off the to-do list.
#664
Join Date: Jul 2019
Location: California
Programs: United Silver, Hilton Honors Diamond
Posts: 25
I received an email that says that they have extended the time to use expired GE to 12 months IF you reapplied after April 17 this year.
>>If you submitted a renewal application on or after April 17, 2019 (before your current membership expires) or if you are current in the 6 month grace period, then you can continue to use your benefits (up to 1 year past the expiration date) until the renewal is finalized. We recommend you print out a copy of your TTP Dashboard showing that the renewal is pending to show a CBP Officer, if requested.<<
>>If you submitted a renewal application on or after April 17, 2019 (before your current membership expires) or if you are current in the 6 month grace period, then you can continue to use your benefits (up to 1 year past the expiration date) until the renewal is finalized. We recommend you print out a copy of your TTP Dashboard showing that the renewal is pending to show a CBP Officer, if requested.<<
#666
Join Date: Jul 2019
Location: California
Programs: United Silver, Hilton Honors Diamond
Posts: 25
I'm hoping I get approved with no appointment necessary. If I do have to make an appointment, hopefully the station at Calexico will be open. My partner got his there last year and it was very easy and quick.
#668
Moderator: Travel Safety/Security, Travel Tools, California, Los Angeles; FlyerTalk Evangelist
Join Date: Dec 2009
Location: LAX
Programs: oneword Emerald
Posts: 20,634
#669
Join Date: Aug 2019
Posts: 1
$100 charge hit my card on 4/22 and still waiting as of today (went through GE kiosk though with no issues this morning). 109 days and counting...
And the one time I did call, the menus kept hanging up on me. I just gave up. If it still is lingering around my 1/2 birthday, I’ll just get TSA Pre with my other credit card that pays for GE for free.
update: got approved 8 hours after I posted the line above. no interview required
Last edited by jchh; Aug 16, 2019 at 7:26 am Reason: update
#671
Join Date: Jul 2003
Location: SFO
Programs: COdbaUA Platinum 2MM
Posts: 5,532
#672
Join Date: Oct 2015
Location: SAN
Programs: 1K (since 2008), *G (since 1990), 1MM
Posts: 3,219
Bizarrely enough I received an email telling me to renew my GE but my GE does not expire for another ten months. Is it normal to renew 12 mo this in advance?
In reading this thread (although only the last few pages) or seems to me that except for one lucky soul who is at 110 days and counting this should only take a couple of months from renewal and if there is a hold up there is a six month grace period. I hate to apply too early for the renewal - reminds me of having to apply for a passport so it has more than six months validity even though you paid for ten years (for the passport) and for GE for five years.
Just trying to get an idea of the right timing to apply for the renewal.
TIA
In reading this thread (although only the last few pages) or seems to me that except for one lucky soul who is at 110 days and counting this should only take a couple of months from renewal and if there is a hold up there is a six month grace period. I hate to apply too early for the renewal - reminds me of having to apply for a passport so it has more than six months validity even though you paid for ten years (for the passport) and for GE for five years.
Just trying to get an idea of the right timing to apply for the renewal.
TIA
#673
FlyerTalk Evangelist
Join Date: Sep 2002
Location: Between AUS, EWR, and YTO In a little twisty maze of airline seats, all alike.. but I wanna go home with the armadillo
Programs: CO, NW, & UA forum moderator emeritus
Posts: 35,426
Bizarrely enough I received an email telling me to renew my GE but my GE does not expire for another ten months. Is it normal to renew 12 mo this in advance?
In reading this thread (although only the last few pages) or seems to me that except for one lucky soul who is at 110 days and counting this should only take a couple of months from renewal and if there is a hold up there is a six month grace period. I hate to apply too early for the renewal - reminds me of having to apply for a passport so it has more than six months validity even though you paid for ten years (for the passport) and for GE for five years.
Just trying to get an idea of the right timing to apply for the renewal.
TIA
In reading this thread (although only the last few pages) or seems to me that except for one lucky soul who is at 110 days and counting this should only take a couple of months from renewal and if there is a hold up there is a six month grace period. I hate to apply too early for the renewal - reminds me of having to apply for a passport so it has more than six months validity even though you paid for ten years (for the passport) and for GE for five years.
Just trying to get an idea of the right timing to apply for the renewal.
TIA
#675
Previously known as Houranis
Join Date: Feb 2014
Posts: 11
Renewal is still pending over 100 days
Hello,
I submitted a renewal on May 1st and my application is still pending which is now more than 100 days. I emailed GE last week with no response yet. I cannot find a valid phone number.
Does it take usually that long for renewal?
The good thing that my membership expires in January which gives me 5 more months to use TSA precheck.
I submitted a renewal on May 1st and my application is still pending which is now more than 100 days. I emailed GE last week with no response yet. I cannot find a valid phone number.
Does it take usually that long for renewal?
The good thing that my membership expires in January which gives me 5 more months to use TSA precheck.