Sep 7, 2015, 8:03 pm
Last edit by: 5khours
Messages posted in this thread between 2013 and 2018 have been archived and can now be found in the following thread:
Archived: Global Entry Renewal [2013-2018]
Global Entry Reapplication / Renewal (required every 5 years)
Archived: Global Entry Renewal [2013-2018]
Global Entry Reapplication / Renewal (required every 5 years)
You can proactively initiate the renewal process before you get your expiration notification from DHS, which seem to be going out to your email address of record a few months prior to expiry.
You may reapply for Global Entry renewal as early as one year prior to your membership expiration date; your new GE expiration date will be five years from your next birthday.
The amount of time for approval of applications varies from as little as 1-2 days to as long as several months. The reason for this is unclear. Please be patient. If you renew before expiration, your GE benefits will continue until your renewal is approved/rejected, for up to 24 months after expiration.
__________________________________________________ ______________________________________
Important:
1) If you allow your Global Entry status to expire, even by one day, you will need to submit a new application.
Contrary data points: three people (two of whom are minors) had their GE expire in July/August/October 2021. Renewed in March/April 2022 with full approval (no interview required) within 48 hours.
2) If you cancel a scheduled interview, your application will be canceled. So, instead of canceling an appointment date for the interview, just reschedule it.
Your Global Entry expiration date will show when you register and sign in to the new Trusted Traveler Program website https://ttp.cbp.dhs.gov/ If you can renew, you will see a white on blue "RENEW" radio button.
Reapplication requires filling out an application form essentially de novo, including listing citizenship or residency documents, whether your driver's license is EDL conforming, aliases or "AKAs", new jobs or address changes since application, all countries visited the last five years (the form sorts them alphabetically, and does not request date or year of visit) and payment of $100 (for five years of GE renewal).
Please don't forget some credit cards will give you credit for PreCheck application or renewal, $85, or for Global Entry etc. renewal, $100, every five years (Barclay Aviator Silver, Capital One Venture, Venture X, Chase CSR and JPM Reserve, AMEX Marriott Bonvoy Brilliant, American Express Platinum, CNB Crystal, etc.) Interestingly, they may not cover NEXUS, which is $50 - and if you have NEXUS, your GE will be subsumed by NEXUS.
After one to a few weeks, you will likely receive an e-mail informing you action has been taken on your application; you will have to log in to your account to determine what that action has been.
Extension of current Global Entry:
If you submit a renewal application before expiration of your current membership, then you can continue to use your benefits until the renewal is finalized (up to 18 months after your expiration date).
Please note that according to the information the TTP website, the grace period has been extended to 24 months.
Decisions on your application:
1) You may be approved, with no further action on your part necessary; your GE will be extended five years from your next birthdate. For an example of an uncomplicated renewal without requiring an interview, see this post by mre5765.
2) You may receive conditional approval. To receive full approval you must complete the enrollment interview within 365 days of receiving the conditional approval. You still have a hoop or two to jump through.
3) You may have not been approved. See instructions on line to proceed; this information refers to reapplication, not how to appeal or reverse the denial.
If your renewal application takes inordinately long to process or you experience other difficulties, see Frequently Asked Questions or contact or email your questions or request for support through the CBP support portal.
Notification of Conditional Approval:
Global Entry
Aug 28, 2015
WILLISTON, VT
PO BOX 946
Williston, VT 05495
US
JACK FROST
1000 MAIN ST
CENTERVILLE, 02234-5678
US
Re: Your application for the Global Entry Program Membership #"123456789"
Dear "JACK FROST":
We are pleased to inform you that your U. S. Customs and Border Protection, Global Entry membership application has been processed and you are now invited to visit an enrollment center to complete the enrollment process.
In order to finalize your Global Entry enrollment, you need to complete an interview within 365 days of conditional approval, or your application will be cancelled. You can reschedule as often as needed]. To do this, please log in through your TTP Account using the username and password you established when you completed your initial application. Once you have logged in, please schedule your interview using the blue "Schedule Interview" button located on the right side of the screen. If you have already visited the enrollment center for this application, please disregard this letter.
You must bring the following original documents with you to the enrollment center:
Your Global Entry membership number is, "123456789", if your account is approved, this will become your Known Traveler Number for your TSA Pre-Check benefit. For more information on the TSA Pre-Check program please visit their web site at www.tsa.gov/tsa-precheck.
Thank you for applying to the Global Entry Program. If you have any questions, please visit the Global Entry website at www.globalentry.gov. You may also contact the CBP Info Center at (877) 227-5511 or by visiting their website at https://help.cbp.gov.
Respectfully,
(unsigned)
Supervisor, Global Entry Enrollment Center
U.S. Customs and Border Protection
Note: names and numbers used herein are fictitious
Global Entry
Aug 28, 2015
WILLISTON, VT
PO BOX 946
Williston, VT 05495
US
JACK FROST
1000 MAIN ST
CENTERVILLE, 02234-5678
US
Re: Your application for the Global Entry Program Membership #"123456789"
Dear "JACK FROST":
We are pleased to inform you that your U. S. Customs and Border Protection, Global Entry membership application has been processed and you are now invited to visit an enrollment center to complete the enrollment process.
In order to finalize your Global Entry enrollment, you need to complete an interview within 365 days of conditional approval, or your application will be cancelled. You can reschedule as often as needed]. To do this, please log in through your TTP Account using the username and password you established when you completed your initial application. Once you have logged in, please schedule your interview using the blue "Schedule Interview" button located on the right side of the screen. If you have already visited the enrollment center for this application, please disregard this letter.
You must bring the following original documents with you to the enrollment center:
- A valid passport. If you travel using more than one passport, please bring them to the interview so that the information can be added to your file. This provides you with the ability to use either passport at the Global Entry kiosk;
- A permanent resident card (if applicable);
- Documents providing evidence of residency. Examples are: driver's license (if the address is current), mortgage statement, rental payment statement, utility bill, etc.
Your Global Entry membership number is, "123456789", if your account is approved, this will become your Known Traveler Number for your TSA Pre-Check benefit. For more information on the TSA Pre-Check program please visit their web site at www.tsa.gov/tsa-precheck.
Thank you for applying to the Global Entry Program. If you have any questions, please visit the Global Entry website at www.globalentry.gov. You may also contact the CBP Info Center at (877) 227-5511 or by visiting their website at https://help.cbp.gov.
Respectfully,
(unsigned)
Supervisor, Global Entry Enrollment Center
U.S. Customs and Border Protection
Note: names and numbers used herein are fictitious
If your application status is "Pending Review" then your application has been received and is being processed. Please note that processing times vary by applicant.
The vetting process cannot be expedited. If you submitted a renewal application before expiration of your current membership, then you can continue to use your benefits until the renewal is finalized (up to 6 months after your expiration date). [Please note that according to the TTP website, the grace period has been extended to 24 months.
[b]After the application has been reviewed, the status will be updated to either "Conditionally Approved" or "Denied" and a letter will be posted in your TTP account with additional information. This letter can be found under Notifications on the Dashboard.
If conditionally approved, you will receive a notification to schedule your interview. It is important that you complete your interview within 365 days of conditional approval. Failure to schedule an interview in that timeframe will cancel your application and you will need to pay again and reapply if you still wish to be a member.
Please note that some Enrollment Centers have a long wait for an interview. Availability is displayed through your TTP account before applying and upon conditional approval. If you have immediate travel plans, please have flexibility in the center that you can visit for the interview. To see where the centers are located see the links below [please go to this [URL="https://help.cbp.gov/app/answers/detail/a_id/1332/~/i-have-submitted-my-trusted-traveler-application-for-review.-did-cbp-receive-my"]CBP web page for the links.
You should prepare for your appointment as if you were newly applying, with passport, naturalization certificate or whatever you're using to establish qualification as well as documents establishing residency (state driver's license, senior identification, etc.) you will also have your fingerprints and photograph taken.
Be sure to mention anything you've forgotten to list in your application form, and to disclose any incidents such as being arrested (not just if you were found guilty) or Driving Under the Influence - alcohol or any substance - AKA "DUIs" (some posting in this thread report they were asked if they'd been charged with DUI);,these folks access various data bases, at least one of which includes data going back to the 1950s. Some members in this forum have posted they had trouble or were initially denied for not mentioning those incidents, even juvenile records that should have been expunged.
If your reapplication is approved, you will generally be notified quickly.
Your Global Entry Program Number / TT# and your PASSID will not change.
Longest wait for renewal (already renewed)
360 days - 5khours (August 2023 approval; no interview); applied 08/19/22, approved 8/14/23
334 days - (ms)jmd001 (Oct 2020 approval; no interview); specifically 11/20/2019 to 10/19/2020
313 days - (ms)arollins (Dec 2020 approval; no interview); applied 02/02/20, approved 12/11/20
313 days - RandomNobody Applied Mar 30 2022, approved Feb 6 2023, no interview.
311 days - Stanj (Nov. 2020 approval)
310 days - solosf (Nov. 2020 approval)
309 days - drewguy (Nov. 2020 approval)
305 days - BTA daughter (Nov. 2020 approval)
294 days - CaptainMiles (August 2020 approval, no interview)
292 days - topcat_dcx (July 2020 approval)
292 days - gig103 (Aug 2020 approval, no interview)
263 days - phillapkin (June 2020 approval)
256 days - DCDuo (Feb. 2020 approval)
224 days - Smartguy35 (8/23/19 to 4/3/20)
223 days - N104UA (8/22/19 to 4/1/20)
222 days - cheltzel (11/4/2019 applied, 6/12/2020 approval, no interview)
212 days - Matthew330Ci (8/1/2019 applied, 2/26/2020 approval, no interview)
211 days - aerokitty (Feb. 2020 approval, no interview)
207 days - Mrs. Flaneurs (Feb 2020, interview required)
197 days - mgalisa (Jan. 2020 approval)
Longest active waits for renewal
6/3/19 - Marcky
6/26/19 - Mearagirl
7/3/19 - mctaste
Global Entry Renewal Information and Processing Timelines
Jul 26, 2019, 1:53 pm
#586
Moderator: Travel Safety/Security, Travel Tools, California, Los Angeles; FlyerTalk Evangelist
Join Date: Dec 2009
Location: LAX
Programs: oneword Emerald
Posts: 20,654
Two friends, husband and wife, applied for renewal last week. She's in her 60's, he's in his 70's. Stable residential and employment history. They travel mostly to to the Caribbean, where they have a second home. Both received final approval in six days without the need for an interview.
Jul 27, 2019, 8:58 pm
#587
Join Date: Dec 2009
Location: DCA
Posts: 814
I realized my GE expired the month before I applied for renewal on Apr. 27th. Still pending review after 90 days. Several painful international trips since it has been pending.
Last edited by Montacute; Jul 27, 2019 at 9:12 pm
Jul 28, 2019, 6:31 am
#588
Join Date: May 2011
Location: San Antonio, TX
Programs: AA EXP, DL Silver, Global Entry
Posts: 1,863
Two friends, husband and wife, applied for renewal last week. She's in her 60's, he's in his 70's. Stable residential and employment history. They travel mostly to to the Caribbean, where they have a second home. Both received final approval in six days without the need for an interview.
Jul 28, 2019, 6:59 am
#589
Suspended
Join Date: Jul 2001
Location: Watchlisted by the prejudiced, en route to purgatory
Programs: Just Say No to Fleecing and Blacklisting
Posts: 102,095
ETA: Conditionally approved renewal came in a bit more than after four months had completed.
Last edited by GUWonder; Aug 2, 2019 at 2:10 pm
Jul 28, 2019, 9:32 pm
#590
Join Date: Nov 2010
Posts: 1
Renewal time
I renewed early April (May 9th, 2019 expiration) and it just got renewed today, so Almost 4 months later. However, I've entered the country twice using Global entry since it has expired. At the Mexico/US border they told me they would take it up to 6 months after expiration as long as it's pending. A couple of weeks ago, I returned to the US from Chile and went up to the machine just to check if it worked. Scanned Passport, and it came up with an alert that my account is expiring in -70 days, but then it prompted me to scan my prints and take my picture....and I went through like usual. The 6 month grace period must also work for International flight arrivals.
Jul 29, 2019, 9:29 am
#592
Moderator: Travel Safety/Security, Travel Tools, California, Los Angeles; FlyerTalk Evangelist
Join Date: Dec 2009
Location: LAX
Programs: oneword Emerald
Posts: 20,654
Since you applied to renew your Global Entry membership before it expired, you will continue to receive Global Entry membership benefits for up to six month after the original expiration date pending the final approval of your renewal application. There are some recent reports in this thread that the grace period has now been extended to a full year.
Jul 29, 2019, 11:19 am
#593
Join Date: Jul 2019
Posts: 6
I hope to eventually update with good news.
Some time between 7/9 and 7/12 they changed the average wait time to 98 days (14 weeks). So, it went something like from 9 weeks to 11 weeks to now 14 weeks.
Currently, the site says "up to 100 days" for GE renewal.
I will make sure to give them a call when I hit 101 days on 7/29.
Some time between 7/9 and 7/12 they changed the average wait time to 98 days (14 weeks). So, it went something like from 9 weeks to 11 weeks to now 14 weeks.
Currently, the site says "up to 100 days" for GE renewal.
I will make sure to give them a call when I hit 101 days on 7/29.
Called again. After some 30 min and several attempts to get to a live person, and some 15 min on hold with the live person, she wasn't very helpful.
She was about to create a new escalation ticket and tell me to wait 3-4 weeks. Then I said I already had a ticket that said 3-4 weeks, and today is 3 weeks. So she just updated that ticket. But since the processing time has increased from 11 weeks back then to 100 days now, it's 3-4 weeks wait from today. And since it's an updated ticket, I won't get an email update.
This agent said they don't see nothing more about the case than the info I provide and what's already on the ticket. They can't see where it is in the processing.
I am not sure if calling really does anything. She said it puts a flag on it that someone called, but I get a sense nobody is paying attention to those.
Jul 29, 2019, 12:26 pm
#594
Join Date: Mar 2005
Posts: 4
Applied 4/11 for renewal and was just approved, 7/29, without an interview. I had forgotten that my GE was expiring and renewed after expiration. Looks like they are just really backed up. Hope those who applied and are waiting get approved soon
Jul 29, 2019, 12:59 pm
#595
Join Date: Aug 2008
Location: PHL
Programs: UA 1K 1MM, Marriott Gold, IHG Platinum, Raddison Platinum, Avis Presidents Club
Posts: 5,271
UA may miss the expiration date and let it pass; but if UA notice it’s expired, UA could ask for a different ID. When I was checking in at LGA with UA last month using an expired GE card, the UA reps didn’t notice it had expired. The TSA, however, at the TDC for PreCheck noticed it had expired and asked for a different ID that wasn’t expired.
Anyways, I'm just over 100 days so I thought I'd call in. After waiting on hold with the extremely short audio loop for 30min, I gave up. I'm not sure there is anything they can actually do to speed things p
Jul 30, 2019, 1:10 pm
#596
Join Date: Jul 2019
Posts: 4
My wife and I both applied and paid our fees on April 12. Her application was approved within two weeks. Mine is still pending after 109 days. When I originally applied the estimates were that you would get approved within 13 weeks and I actually got someone on the phone at that time only to be told it was 100 days and to call back after that time. I've tried almost daily since then and every time have received a message that they're too busy to take my call so try again.
I guess it's good for me to know I'm not the only one in that situation, although I'm sorry for everyone else who is facing the same thing.
I guess it's good for me to know I'm not the only one in that situation, although I'm sorry for everyone else who is facing the same thing.
Jul 31, 2019, 8:33 am
#598
Join Date: May 2009
Location: Washington, DC
Programs: UA 1K 1MM, AA, DL
Posts: 7,419
The real question is "why not get your son GE?"
Jul 31, 2019, 10:52 am
#599
Join Date: Aug 2011
Location: Scottsdale, AZ USA | Stockholm, Sweden
Programs: AA EXP
Posts: 28
Applied for renewal Friday July 26, Approved without interview Tuesday July 30.
2 Business day turn around, quite impressive.
I had visited +/- 25 countries since issue, but work and residence remained unchanged.
2 Business day turn around, quite impressive.
I had visited +/- 25 countries since issue, but work and residence remained unchanged.
Jul 31, 2019, 7:20 pm
#600
Join Date: Aug 2014
Location: SRQ
Posts: 27
That's incredible and encouraging.
We applied for renewal June 11. Still waiting.
Now today I can't log into the GE website. A banner talks about "The extended partial government shutdown has resulted in a substantial backlog ... Expect significant delays ... Try using the GE interviews without an appointment on arrival from an international flight at one of the 49 special airport centers"
We applied for renewal June 11. Still waiting.
Now today I can't log into the GE website. A banner talks about "The extended partial government shutdown has resulted in a substantial backlog ... Expect significant delays ... Try using the GE interviews without an appointment on arrival from an international flight at one of the 49 special airport centers"