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Global Entry Walk-In Interviews

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Old May 22, 2016, 7:44 pm
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List of Global Entry Enrollment Centers

Post your walk-in experiences in the Wiki. If you cannot update the Wiki, then please post in the thread, and someone will paste your data point. Please format it as such under the enrollment center where you attempted to walk-in:

Yes/No [If Yes, put how long you waited in brackets] (Date and time attempted)

If someone in your family had an appointment at that time, please note that, too.

Examples:
Yes [45m] (4/2/2016 10am w/ a family member who had an appointment)
Yes [2h] (4/18/2016 3pm)
No (5/2/2016 12pm w/ a family member who had an appointment)
Yes [25m] (5/10/2016 9am)

-----------------------------------------
Disclaimer: These are only data points. There is no guarantee you will be successful as a walk-in.
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Table of Contents
ATL; AUS; BDL; BNA; BOI; BOS; BWI; CLT; DEN; EWR; FAI; Houston Central Library; IAD; JFK; LAS; LAX; LNB; MCI; MCO; MIA; MSP; MSY; ORD; PDX; PHL; PHX; PIT; RIC; SEA; SFO; SLC; STL; TPA; TUS; Vancouver NEXUS Enrollment Center; Washington, DC, Ronald Reagan Building


ATL - Atlanta Hartsfield-Jackson International Airport - International Terminal

Yes [45m] (7/18/2016)
Yes [45m] (9/20/2016 1pm)
Yes [28m] (2/24/2017 1:20 pm)
Yes [140m] (3/24/2017 8:15 am - told "You will be here all day" and "You're not a priority" yada yada. We were polite and told him that was fine.)
No (7/18/2018 11:30 AM) - Told over the phone they also no longer accept walk-ins


Atlanta Port Office (U.S. Customs House) - 157 Trade Port Drive, Suite C, Atlanta, GA 30354

No (7/18/2018 11:00 AM) - Told they no longer accept walk-ins anymore in person.


AUS - Austin-Bergstrom International Airport - 3600 Presidential Blvd, Austin, TX 78719

Yes (04/05/2017)


BDL - Bradley International Airport - International Arrivals Building -- Hartford, CT

Yes [30m] (08/14/2017 1:40 pm)
Yes [2m] (09/05/2017 9:30am)
Yes [no wait] (8/13/2018 2:30 pm)
Yes [15m] (July 2019 2:30 pm)


BNA - Nashville Enrollment Center - 612 Hangar Lane, Suite 116, Nashville, TN 37217

No (6/15/2016 12:30pm)
No (7/20/2016 called)
Yes (07/21/2016 w/a family member who had an appointment)
No (05/10/2018)


BOI - Boise Enrollment Center - 4655 S Enterprise Street, Boise, ID 83705

Yes [20m] (5/16/2016 12pm)


BOS - Logan International Airport - Terminal E Arrivals

Yes [60m] (9/30/2015 1pm) (officer made it seem like this was rare)
Yes [15m] (9/18/2016 10AM w/a family member who had an appointment)
No (6/2/2016)
No [60m] (10/01/2016 7:30pm w/a family member who had an appointment)
Yes [120m] (8/10/2017 9am)
Yes [60m] (8/22/2017 10:30am)
Yes [90m] (9/1/2017 2:30pm)
Yes [0m] (11/13/2017 10 am)
Yes (05/10/2018)


BWI - Thurgood Marshall Airport - International E Pier, Lower Level Door 18, Room E1709

Yes [30m] (7/10/2016, 1pm)
Yes [25m] (7/12/2016, 1:30pm)
Yes [10m] (2/8/2017, 1:15pm)
Yes [30m] (2/10/2014)
Yes [15m] (2/16/2017 1:15 pm)
yes (8/9/2017)
Yes [25m] 08 Nov 2019 2:15pm


CLT - Charlotte/Douglas International Airport

No (07/26/2016)
No (07/07/2017 3:15 PM) Maybe available if arrive early
No (01/12/2018 1:30pm)
No (07/13/2018 3:00 pm) Note: They do allow walk ins, but apparently only from 8:30am - 11:30am.
Yes [15m] (7/16/2018, 12:55pm)


DEN - Denver International Airport - Jeppesen Terminal, next to International Arrivals

Yes [5m] (5/31/2016 4:30pm w/ family member who had an appointment)
No (05/13/2017 1:00pm)


EWR - Newark International Airport - Terminal B

No (6/26/2016 3:20pm)
No (6/29/2016 w/a family member who had an appointment)
Yes (7/8/2016 1:45 pm w/family member who had an appointment after initially saying no)
No (11/29/2016)
No (1/10/2017)
No (6/3/2017 11:30am w/ spouse who had an appointment) "We don't do walk-ins"
No (8/5/2017 11:15am 3yr old w/ mother who had appointment) "We don't have her file ready and it can take a couple hours to request it."


FAI - Fairbanks International Airport

No (2/17/2017 10:30am)


Houston Central Library - 500 McKinney Street, Houston, TX 77002

Yes [50m] (05/15/2017 10 am)


IAD - Washington-Dulles International Airport - Main Terminal, Ground Floor, International Arrivals

No (7/19/2016)


JFK - John F. Kennedy International Airport - Terminal Four, Main Lobby

Yes (6/8/2016 6:30pm)
Yes (7/08/2016 1:45 pm w/a family member who had an appointment)
Yes [1h30m] (10/12/2016 10am)
No (11/25/2016 6 pm)
Yes [40m] (12/16/2016 7am)
Yes [40m] (12/16/2016 7am)
Yes [1m] (2/4/2017 9am)
No [10m] (2/5/2017 2pm) - was told they don't do walk ins at all at JFK. Clearly they don't read this wiki
Yes [90m] (03/02/2017 1:15 pm) - was told "no walk-ins" by one agent, another agent allowed.
No (06/15/2017 6pm)
No (06/16/2017 8am)
No (07/29/18 11am)
Yes [20m] (11/20/2019) - officer said it could be "an couple hours or more"
Yes [5m] (11/30/2019)


LAS - Las Vegas McCarran International Airport Terminal 3

Yes (10/16/2019 ~9:00 am)


LAX - Los Angeles International Airport - 11099 S La Cienega Blvd Suite #155, Los Angeles, CA 90045

No (5/23/2016)
Yes [0m] (2/17/2017 7:30am) - had an appointment for 9:45am that day, but I showed up right when they opened and it was no problem.


LNB - Long Beach Seaport - 301 E. Ocean Blvd., Room 805, Long Beach, CA 90802

No (7/18/2016 w/a family member who had an appointment)
Yes (11/3/2016 w/a family member who had an appointment)
Yes (1/2/18 1:30pm w/ spouse who had an appointment)


MCI - Kansas City International Airport - Terminal C

Yes [30m] (8/9/2016 7:30am)
No (4/12/17 5:30pm with a family member who had an appointment)


MCO - Orlando International Airport - Terminal B

No (7/14/2016 1pm)


MIA - Miami International Airport - Concourse J - 2nd level, Passenger Hallway

Yes [Varies Heavily ~15-45m] (10/01/2016 4:30PM)


MSP - Minneapolis/St. Paul Int'l - Terminal 1 Lindberg, Baggage Claim Level (By Carousel 2)

No (7/15/2016 4pm)
Yes [10m] (5/11/2017 9:00am)
No (9/21/2017 8:50am)


MSY - New Orleans/Lois Armstrong International Airport

Yes (6/22/2016 1:00 pm w/ a family member who had an appointment)


ORD - Chicago O'Hare International Airport - Terminal 5

No (6/19/2016)
Yes (7/9/2016 w/a family member who had an appointment)
Yes [30m] (7/23/2016 3:00pm)
Yes [5h] (11/14/2016 1:30pm)
No (4/26/2018 "got there too late - they close at 3:30")
Yes [30m] (4/27/2018 2:00pm)


PDX - Portland Int'l Airport - Room T3352

No (7/11/2016 11:30am)


PHL - Philadelphia Int'l Airport - Terminal A West, 3rd Floor

No (5/16/2016 11am )
Yes [20m] (9/17/2016 7PM w/a family member who had an appointment)
Yes [50m] (10/06/2016 3PM two adults and one infant)
No (08/31/2016 12:00 noon)
Yes [20 m] (9/1/2016 5:35pm)
Yes [45 m] (3/20/2017 10:30am)
Yes [5 m] (03/14/2018 7 pm)


PHX - Phoenix Sky Harbor Airport

Yes [90 m] (3/20/2017 9 am)


PIT - Pittsburgh International Airport - Main Terminal - Ticketing Level

Yes [5m] (08/31/2017 1:00 pm)


RIC - Richmond International Airport

No (6/19/2017 asked by phone)


SEA - Seattle-Tacoma Int'l Airoport (Seatac) - Mezzanine Level, Room MT6439M

No (2/17/2016 9am)
Yes [25m total time] (7/21/2016)
Yes (4/17/2017 11:30 am)
Yes [30min] (6/17/2019 1:15pm - w/3 family members)


SFO - San Francisco Int'l Airport - Int'l Arrivals Level

Note: It has been confirmed that there are at least six walk-in spots available twice a day: 7am & 3pm.
Obviously, to increase your chances of one of those spots, you will need to arrive earlier than those times.


Yes [5m] (2/27/2016)
Yes (6/24/2016 w/family member has appointment)
Yes [20m] (7/6/2016 6pm)
Yes [5m] (7/8/2016 6 am)
Yes [8m] (8/19/2016 9:10am)
Yes [6h 15m] (9/18/16 3am)
Yes [40m] (9/29/16 6:40pm)
Yes [5h50m] (10/05/2016 04:52)
Yes (10/5/2016 10:40)
Yes [2h] (10/14/2016 4pm)
Yes [3h] (10/14/2016 4pm)
Yes [90m] (12/10/2016 2:15pm)
Yes [4h] (04/12/2017 6:50 AM)
Yes [100m] (04/13/2017 2:50 PM)
Yes [30m] (04/13/2017 12:05 PM)
Yes [4h] (04/16/2017 1pm)
Yes [2h] (05/01/2017 7:30pm)
No [5h30h] (05/18/2017 5:30pm - Office was short staffed)
Yes [1h] (05/19/2017 7:30am)
Yes [1h] (05/25/2017 11:55am - waited a little over an hour)
No (11/24/17) arrived at 8pm
Yes (11/25/17) waited 1 1/4 hours at 10am
Yes [5 min] (02/12/17 2 with family member who had an appointment)
Yes [15 min] (02/08/19)


SLC - Salt Lake City International Airport - International Terminal

No (07/27/2017 2:00-2:30 pm - "We don't take walk-ins." Office was dead)


STL - St. Louis Int'l Airport - Terminal 2 (Southwest Airlines Terminal)

Yes (7/20/2016 am, with a family member who had an appointment)


TPA - Tampa International Airport - 1st floor baggage claim level - Red

No (4/17/17)


TUS - Tucson Int'l Airport - US CBP Office

Yes (6/29/2016)
Yes [10m] (02/04/2020 1:00pm)

Vancouver NEXUS Enrollment Center - 1611 Main St, 4th Floor, Ste 400, Vancouver, British Columbia, CAV 6A2W5

Yes [30m] (7/4/2016, 11 am, w/family members with appointments)


Washington, DC, Enrollment Center - Ronald Reagan Building, 1300 Pennsylvania Avenue NW

Yes (08/13/2016 noon)
Yes [0m] (08/27/2016 11:00 am)
Yes [0m] (01/23/2017 11 am; had an appointment for 6 hrs later, but was in the building for a meeting. It appeared that earlier people w/o appointments got in right away)
Yes [0m] (02/22/2017 7:30 am)
Yes [30m] (03/15/2017)
Yes [20m] (03/20/2017)
Yes [0m] (06/6/2017 3:30 pm)
Yes [<5m] (06/7/2017 8:30 am)
Yes [20m] (06/12/2017 3:45 pm)
Yes [15m] (06/16/2017 12:20 pm)
Yes [0m] (07/01/2017 12:30 pm)
Yes [10m] (9/16/2017 9:30am)
Yes [ 3m] (19 July 2018, 12 noon)
Yes [30m] (07/27/2018 11:1am)
Yes [30m including wait and interview] (July 2019 7:00 am]
Yes [25m] (11/21/2019, ~15:00)
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Global Entry Walk-In Interviews

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Old Sep 5, 2017, 9:15 am
  #511  
 
Join Date: Jun 2012
Location: Boston
Programs: UA 1K
Posts: 272
Ok, so here's an update. I got my conditional approval on Friday, September 1 2017, and tried to get appointments at Hartford (BDL). Initial appointment was only available in Feb 2018, but I checked and rechecked and got one in October 2017, then in late September 2017, and the finally on 12 Sep 2017. However none of them were convenient for me as I'm traveling this week. So I went to the BDL global entry office today (Tuesday September 5 2017) to try my luck at walkin. The office opens at 9 am and I got there at 9.30 and as I reached there the office was totally empty with just one other person waiting (and that was a walkin too). The officer first took her in for the interview and after 2 mins it was my turn. Within 5 mins I was approved and out of there. As I was walking out I saw that the GE office was still empty with the CBP officer just waiting for atleast someone to show up. I guess BDL airport is really good for walk ins, if someone would like to give it a try. So here's the datapoint. I can't edit the wiki so if someone wants to add this info to the wiki that will be great!

BDL - Bradley International Airport - International Arrivals Building -- Hartford, CT

9/5/2017, 9.30 am, waited 2 mins, accepted for walk in.

Last edited by ksingh0311; Sep 5, 2017 at 9:18 am Reason: Adding additional info
ksingh0311 is offline  
Old Sep 5, 2017, 9:36 am
  #512  
Moderator: Travel Safety/Security, Travel Tools, California, Los Angeles; FlyerTalk Evangelist
 
Join Date: Dec 2009
Location: LAX
Programs: oneword Emerald
Posts: 20,645
Originally Posted by ksingh0311
I can't edit the wiki so if someone wants to add this info to the wiki that will be great!
Done.
TWA884 is offline  
Old Sep 9, 2017, 12:45 pm
  #513  
 
Join Date: Sep 2017
Posts: 1
PIT

My husband flew roundtrip to Pittsburgh for business and was able to do his interview as a walk in on 8/31 at about 1:00PM. He only waited about ten minutes and was in and out of the interview in about 5 minutes. His card came in the mail today.

PIT isn't on the wiki and I have no idea how to add it, so if someone else wants to that would be great!
nydancemom is offline  
Old Sep 9, 2017, 6:56 pm
  #514  
Moderator: Travel Safety/Security, Travel Tools, California, Los Angeles; FlyerTalk Evangelist
 
Join Date: Dec 2009
Location: LAX
Programs: oneword Emerald
Posts: 20,645
Originally Posted by nydancemom
My husband flew roundtrip to Pittsburgh for business and was able to do his interview as a walk in on 8/31 at about 1:00PM. He only waited about ten minutes and was in and out of the interview in about 5 minutes. His card came in the mail today.

PIT isn't on the wiki and I have no idea how to add it, so if someone else wants to that would be great!
Thank you. The wiki has been updated.
TWA884 is offline  
Old Sep 16, 2017, 7:52 pm
  #515  
 
Join Date: Sep 2017
Posts: 1
Been lurking here for years...not sure why I never registered. Anywhoo...

DC Enrollment Center
Yes [10m] (9/16/2017 9:30am)

My wife and I went together and we both did not have an appointment. Two others with appointments came in with us. After they were taken care of, the officer called both of us up together, checked our documents, took our prints and photo, and sent us on our way. We were in there for less than 30 minutes and most of that time was chatting randomly about stuff that had nothing to do with the interview. By the time we got back to the car, we had a notification from GOES and our applications had been accepted. I was very pleased with the overall process. One week from application to acceptance (with a two day delay before we could do a walk-in). If you are in the DMV, this is the place to go if you need an interview sooner than the appointments allow (currently DC, BWI, and IAD are booked until 10/18).
msriflegirl is offline  
Old Sep 16, 2017, 9:36 pm
  #516  
 
Join Date: Jul 2003
Location: SFO
Programs: COdbaUA Platinum 2MM
Posts: 5,532
Originally Posted by msriflegirl
Been lurking here for years...not sure why I never registered. Anywhoo...

DC Enrollment Center
Yes [10m] (9/16/2017 9:30am)

My wife and I went together and we both did not have an appointment. Two others with appointments came in with us. After they were taken care of, the officer called both of us up together, checked our documents, took our prints and photo, and sent us on our way. We were in there for less than 30 minutes and most of that time was chatting randomly about stuff that had nothing to do with the interview. By the time we got back to the car, we had a notification from GOES and our applications had been accepted. I was very pleased with the overall process. One week from application to acceptance (with a two day delay before we could do a walk-in). If you are in the DMV, this is the place to go if you need an interview sooner than the appointments allow (currently DC, BWI, and IAD are booked until 10/18).
Welcome to FT. Thank you for sharing your experience. I have updated wiki for you.
1KChinito is offline  
Old Sep 18, 2017, 8:54 pm
  #517  
 
Join Date: Aug 2012
Programs: Mileageplus
Posts: 47
In talking to CBP, they told me that the DC HQ location is the only enrollment center that accepts all walk ins. So if you are desperate and in DC,they are your best bet for an interview. Also, beginning Oct 1, with their new website launch you will be able to see interview availability before you apply. Of course that may change by the time you are conditionally approved, but it should at least let you know what you are dealing with before you apply.
Nath36 is offline  
Old Sep 21, 2017, 8:49 am
  #518  
 
Join Date: Sep 2017
Posts: 1
applied for global entry 9/10, was conditionally approved 9/14. Next appointment available in MSP was end of November. Called and they said no walk ins.

I was passing through today at 8:50am. Only one person waiting for a 9am interview. officer came out to check the sign in sheet and said no walk-ins.

MSP
No (9/21/2017 8:50am)
mehx3 is offline  
Old Sep 21, 2017, 9:04 am
  #519  
 
Join Date: Jul 2003
Location: SFO
Programs: COdbaUA Platinum 2MM
Posts: 5,532
Originally Posted by mehx3
applied for global entry 9/10, was conditionally approved 9/14. Next appointment available in MSP was end of November. Called and they said no walk ins.

I was passing through today at 8:50am. Only one person waiting for a 9am interview. officer came out to check the sign in sheet and said no walk-ins.

MSP
No (9/21/2017 8:50am)
Welcome to FT. Thank you for sharing. Wiki has been updated for you.

Someone was successful on 5/11/2017 at 9:00am.
1KChinito is offline  
Old Sep 21, 2017, 5:10 pm
  #520  
 
Join Date: Sep 2017
Posts: 5
Was at ATL today for 1:45PM scheduled interview. Arrived 20 minutes early and there was 2 people in seating area. During the wait saw 3 different people come in to see if a "walk in" was available. All where turned away by officer saying their schedule was full.
DRC_40 is offline  
Old Sep 24, 2017, 12:06 am
  #521  
 
Join Date: Dec 2014
Location: SJC / SFO
Programs: Flying Blue Platinum; Marriott Bonvoy Platinum; Hilton Gold
Posts: 785
Just an observation from SFO today - I had an appointment on Friday 8:45 am, when I was around, there were only 2 - 3 people signed up for walk-in and another one signing up after I checked in.

Anyway, my appointment was superfast - arrived at 8:45 am, officer came within a minute, went there right away, showed docs, they took fingerprint and photo and approved within 3 minutes. Left SFO within 20 minutes of arrival, so I definitely recommend checking out the website for some time (my slot showed up within an hour of frequent checking, was 3 weeks from the time I scheduled it).
Sjondorn is offline  
Old Sep 29, 2017, 2:19 pm
  #522  
 
Join Date: Sep 2017
Posts: 68
For those that got a walk-in: did you have a future appointment at that specific enrollment center? I have 4 different airports I can try, but none have appointment times when I'm expected to fly through there. Can I walk into, for example, ATL when my (months-ahead) appointment is at JFK?
joe318 is offline  
Old Sep 29, 2017, 4:18 pm
  #523  
Moderator: Travel Safety/Security, Travel Tools, California, Los Angeles; FlyerTalk Evangelist
 
Join Date: Dec 2009
Location: LAX
Programs: oneword Emerald
Posts: 20,645
My recollection from having read many, if not most, of the posts in this thread is that some people had future appointments at the enrollment centers where they walked in and other applicants had appointments elsewhere.
TWA884 is offline  
Old Oct 31, 2017, 9:20 am
  #524  
 
Join Date: Sep 2017
Posts: 122
Is SFO still taking walk ins 24/7?
baydude is offline  
Old Nov 13, 2017, 2:43 pm
  #525  
 
Join Date: Jun 2016
Posts: 24
Yes [0] BOS. 13 NOV17 Walked up around 10:00 AM to an empty waiting room. Officer opened the door, I asked for a walk in for myself, wife and son. He said sure and I was done in about 15 minutes.
64Driver is offline  


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