Please and Thank you
Mar 11, 2006 | 8:57 pm
#16
Join Date: May 2002
Location: DTW
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The Nature vs. Nurture argument.
IMO initially it is your upbringing which helps determine if you are more likely to say "Please" and "Thank you".
Although eventually it is a personal choice just like any other personal actions or attitudes.
The Nature vs. Nurture argument.
IMO initially it is your upbringing which helps determine if you are more likely to say "Please" and "Thank you".
Although eventually it is a personal choice just like any other personal actions or attitudes.
Mar 11, 2006 | 10:13 pm
#17
Join Date: Jan 2006
Posts: 1,236
Originally Posted by Joe de London
Just an observation - but why do some people who fly business and first class never say please and thank you to FA's after a service.
Anyone observed this too?
Anyone observed this too?
I always thank for the service but two thirds of a time I don't even get a nod or a smile in return.
Mar 12, 2006 | 2:16 am
#19
Join Date: Dec 2000
Location: Nr. Lugano
Programs: LH SEN, IHG Platinum, Marriott Lifetime Gold
Posts: 1,615
Well, as we all say thank you on FT, we can assume that anyone that doesn't say thank you is not an FTer and therefore has two strikes against them before they even get started!!
Mar 12, 2006 | 3:38 am
#20
Join Date: May 2004
Location: formerly Gold now Diamond, formerly MSY, now LAX, formerly NW, now DL
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Posts: 4,735
Personally, I don't say please much, however almost always say thanks. It's part of my profession where lots of orders are given so that sometimes carries over to other parts of life, but once the task is done, I'm good about saying thanks....
I suspect that many biz fliers are also in the same boat where lots of decisions are made and that practical curtness carries over since lots of the travel is related to biz....
Not that please may and thanks couldn't be added in but the cultures of some biz environments foster this....
I suspect that many biz fliers are also in the same boat where lots of decisions are made and that practical curtness carries over since lots of the travel is related to biz....
Not that please may and thanks couldn't be added in but the cultures of some biz environments foster this....
Mar 12, 2006 | 4:58 am
#21
FlyerTalk Evangelist
Join Date: Feb 1999
Location: Seat 1A, Juice pretty much everywhere, Mucci des Coins Exotiques
Posts: 34,337
Language specific
I not only say please and thank you, I do it in the language of the carrier. I can say such basic phrases in a couple of dozen languages and it certainly makes the person I'm talking to happy. All FA's speak English to some degree, but they generally like it when you speak their native language, at least to say please and thank you.
And to my observations, more people say please and thank you in first and biz than do in economy.
And to my observations, more people say please and thank you in first and biz than do in economy.
Mar 14, 2006 | 10:14 pm
#23
Join Date: Oct 2005
Location: RDU
Programs: AA EXPPlat, UA 1K, 9W Silver, Marriott Gold, SPG Gold
Posts: 185
Time for a rigorous analysis on this one!
Originally Posted by Joe de London
my observation was the other way round.
Maybe its time for FT'ers to conduct an observational study on this...
1. Enlist the FA's to cooperate, so they count the no. of times ppl say please &/ TY.
2. Get number of pax in each class
3. Send in all the numbers to the OP and request him/her to run regressions on it!
Dont forget to say please, or thank you when you see the results!!
Mar 15, 2006 | 8:22 am
#24
Join Date: Mar 2003
Location: Beacon Falls, CT, USA
Posts: 1,609
I've done my time in the service industry (waitress and retail in high school/college) and was taught as well -- always say please and thank you. It's 'May I?' rather than 'Can I?', and certainly not 'Give me...'
I find myself saying thank you to the fast food employees. It's amazing how many of them actually smile and give good service once you do that. Courtesy begets courtesy.
For every please and thank you I give, I like to think I've helped others to do the same... let's keep the tide rolling!
I find myself saying thank you to the fast food employees. It's amazing how many of them actually smile and give good service once you do that. Courtesy begets courtesy.
For every please and thank you I give, I like to think I've helped others to do the same... let's keep the tide rolling!
Mar 15, 2006 | 12:17 pm
#25
Join Date: Nov 2005
Location: SAN
Programs: Delta GM, US Silver, Hyatt Diamond, HHonors Diamond
Posts: 412
Originally Posted by LostInAmerica
I agree that how you were brought up has a lot to do with basic manners. I also think that if you ever worked in a service industry you are more appreciative of service provided by others.