Originally Posted by Joe de London
my observation was the other way round.
Maybe its time for FT'ers to conduct an observational study on this...
1. Enlist the FA's to cooperate, so they count the no. of times ppl say please &/ TY.
2. Get number of pax in each class
3. Send in all the numbers to the OP and request him/her to run regressions on it!
Dont forget to say please, or thank you when you see the results!!