Bump......

Hi Randy. Thanks for bringing back this thread.

Before access was closed, I saw my PNRs. The only interesting one was one where I said to reservations agent "well, why is it free to book a ticket through the Spanish desk?" which showed up in my PNR as "pax informed agent that she would use Spanish desk to avoid booking fee." Very interesting to see how what we say can get written according to the agent's own frame of mind. Hey, I would love to see cust service logs, not just from AA, but from any place I call for customer service. :)

Anyway, I haven't used many EF features yet, but so far I think it is a very nice service. ^

ExpertFlyer, is it possible your company owners would consider adding custom services for customers looking for certain pricing opportunities. Many of us look for good pricing values in certain fare classes to do mileage runs for promotions, extra Elite qualification, etc...would it be possible for your service to offer some flavor of the following features:

1) a fare alert service for business and first class. Currently, the big internet travel services will send fare alerts based on a particular price level being reached without regard to cabin. I think a service that sends subscribed alerts for fc/biz fares might be a useful tool for many folks here

2) a fare sniffer - in a nutshell, this is a way of pulling all fare data into a database and doing a re-ordering of the information so a user could see all fares on a particular airline from destination A to any destination that has fares published. For example, let's say I want to do a mileage run or trip in paid FC from FLL to anywhere in the country on CO on a particular day - by plugging my origin airport, booking class and airline into the system, I would receive a list of all published fares in that booking class from my origin to any destination, ranked from lowest to highest, so I could find the destination that offered the best deal....to prevent overload, perhaps only the 20 lowest fares would be returned. You can PM me if you want to discuss my concept in more depth

yea, i like the fare sniffer thing ideea. Kinda like the travelocity dream maps with steroids :)

I think it would be great if you had s seperate thread to explain these codes and answer any questions. This is the real important stuff pre travel

I Don't Care What I Have To Do, How Can I Still Access PNR's
 

In college I worked as a travel agent, and it was extremely useful to be able to pull up my PNR. I could access CO, AA, US, and perhaps 1-2 others.

Can I get a subscription somehow directly with Sabre that would enable me to access my AA/US PNRs? Can I get a subscription with another GDS to

I wish the site owners would just do it anyway even if AA doesn't like it, and maybe somehow off shore it so that the USA laws cannot touch them!access DL or UA PNRs?

I have some very specific reasons why I need this information, so even if a Sabre subscription costs $60 a month I may even do it for a short time.

Plus there is the "thrill factor" of seing something you "aren't supposed" to see!

I wish the site owners did it, showed PNR, in spite of AA wishes!

It strikes me too that some agt could open up a gray market business ofr people like me so I don't have to pay $60 a month for a full Sabre subscription, and maybe I would pay them some amount for them to send me my PNRs for when I need or want to review them!

Also as an aside, I believe that the US DOT has the ability to get your PNR from an airline if it is in the course of a DOT consumer investigation, and I believe that in the UK they have a law that we should have in USA where a person can demand from a company to see any and all electronic records that said company keeps about you!

You raise some interestig points. But access to a PNR, originated by an airline (i.e. res made on their web site) is controlled by that airline. The airline can specifically control, on an agency by agency basis (and expertflyer too as it pertains to this thread), who can access their PNRs. If the PNR is originated by an agency, then the agency, and any other related agencies it controls, have access to it.

Your idea of an agency setting up a "gray market" to offer a PNR viewing service is very dangerous for that agency. Yes, it can probably be done from a technical point of view, but once the airline, or the originating agency of PNR or the GDS like Sabre, find out that the agency is passing on PNR's (whether online or by paper) they can loose their GDS contract or specific airline contract. If you are speaking of a particular agency sending to their own customer their PNR that was orginated by that agency, that can certainly be done now and is matter between that agency and their customer.

Anybody have a list of airlines where expertflyer does show awards for?

What PNR do you want to access?
 

I know it sounds good but why would you want to access the PNRs.

What most people don't understand is that, depending on where you book and the nauture of the itinerary, that mutiple PNRs will be created. If you are travelling point to point on one carrier who are the operatin carrier and they have their own reservations/inventory inhouse, then maybe one PNR will be created.

Systems are not designed around the scenario above but for multiple carrier/mutiple segment itineraries ie 99 pax by 99 segs. Dependent on the flight being marketing or operating and where the airlines store their bookings/inventory will determine the number of PNRs created. What is stored in each of these PNRs will depend on the bilateral agreements between the GDS and airlines, and between the airlines themselves.

So be very careful when you say you would like to be able to access your PNR.