Hotels going cashless (i.e., refusing cash payment) & implications of refusing cash
Mar 2, 2018, 5:24 am
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Hotels going cashless (i.e., refusing cash payment) & implications of refusing cash
Some airlines that charge for food and drink on-board have migrated to ONLY accept cashless payment systems (i.e. cards). And some hotels are going the same way and refusing anything but cashless payments, sometimes claiming the move is a safety issue even as it’s really about reducing cash management costs for the hotel/business.
For some who liked to get rid of foreign cash by using residual cash toward settling the final hotel charges (in part (or even full) using cash when departing country, the hotels going cashless may be an inconvenience.
If your bank cards get stolen or blocked or otherwise rejected for a purchase, having emergency cash for purchases has been useful; but having emergency cash is less useful for travelers when hotels/businesses are trying to migrate away from cash handling and even wanting to reject cash payments.
For some who liked to get rid of foreign cash by using residual cash toward settling the final hotel charges (in part (or even full) using cash when departing country, the hotels going cashless may be an inconvenience.
If your bank cards get stolen or blocked or otherwise rejected for a purchase, having emergency cash for purchases has been useful; but having emergency cash is less useful for travelers when hotels/businesses are trying to migrate away from cash handling and even wanting to reject cash payments.
Mar 2, 2018, 10:00 am
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For paying for the room, I have no problem with this.
But I like to pay cash in the gift shop and the restaurant sometimes. Especially when in a foreign country, as I find my cards, even if I told the bank, work only intermittently or the debit system is different.
But I like to pay cash in the gift shop and the restaurant sometimes. Especially when in a foreign country, as I find my cards, even if I told the bank, work only intermittently or the debit system is different.
Mar 2, 2018, 10:44 am
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Some hotels now want a credit card or debit card rather than a cash security deposit (in case there's damage to the room, etc.) even if they will accept cash to settle the bill. I guess it gives them some recourse if the damages are much more extensive than what was imagined and it avoids having to send an employee to quickly check the room at check out.
Mar 2, 2018, 2:54 pm
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A downside of this may be that hotel restaurants/bars could refuse to let guests charge their hotel restaurant/bar bills to the room and thereby more easily earn hotel points from hotel restaurant/bar charges. I have already seen this hit at some hotels in Europe when they went cashless.
Mar 2, 2018, 3:02 pm
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I’ll give you two from this week: a Clarion 20 minutes by train from Stockholm-Arlanda airport; a Best Western 13 minutes by train from Copenhagen airport.
The Clarion Sign no longer allows hotel restaurant charges to the room since the hotel went cashless on March 1, 2018 .
The Best Western indicated above has been cashless for at least a year or two.
Mar 2, 2018, 4:57 pm
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Well I usually pay my hotel bill with a credit card and always have any other charges added to that bill including meals. So that means yet another criteria to check on before using a hotel. Probably something that only talking to a real live person at the hotel will find out for you. Yet another reason to not use third parasite booking companies.
Thanks for the heads up.
I wonder just how they intend to do business with people who only use cash? My Brother for example will not use credit cards for anything. i even think he is a dinosaur but that doesn't change the facts. He pays everything by cash or by cheque (bills). Hmmm, will the hotel take a cheque.
Thanks for the heads up.
I wonder just how they intend to do business with people who only use cash? My Brother for example will not use credit cards for anything. i even think he is a dinosaur but that doesn't change the facts. He pays everything by cash or by cheque (bills). Hmmm, will the hotel take a cheque.
Mar 2, 2018, 5:05 pm
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Well I usually pay my hotel bill with a credit card and always have any other charges added to that bill including meals. So that means yet another criteria to check on before using a hotel. Probably something that only talking to a real live person at the hotel will find out for you. Yet another reason to not use third parasite booking companies.
Thanks for the heads up.
I wonder just how they intend to do business with people who only use cash? My Brother for example will not use credit cards for anything. i even think he is a dinosaur but that doesn't change the facts. He pays everything by cash or by cheque (bills). Hmmm, will the hotel take a cheque.
Thanks for the heads up.
I wonder just how they intend to do business with people who only use cash? My Brother for example will not use credit cards for anything. i even think he is a dinosaur but that doesn't change the facts. He pays everything by cash or by cheque (bills). Hmmm, will the hotel take a cheque.
The Park Inn in Uppsala and the RadissonBlu in Malmo are also cash free, both as of this year IIRC. The Avalon hotel in Gothenburg went cash free in 2016. I wouldn’t be surprised if dozens or more hotels in just Sweden went or go cash-free this year.
What will traveling people who have their bank cards stolen or blocked (and perhaps their smartphones’ pay features unavailable/compromised) do to stay while waiting for (non-cash) replacement payment methods to be available and activated?
What’s sort of weird is that some of these cash-free hotels may still be marketed as having on-site currency exchange services available.
Last edited by GUWonder; Mar 2, 2018 at 5:35 pm
Mar 2, 2018, 6:39 pm
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My understanding of the situation in the UK, at least, is that whilst one can refuse a transaction for any reason (e.g. I won’t sell you a coffee for cash), if a debt has been incurred (e.g. during a hotel stay), and the debtor offers legal tender (cash), then they cannot be pursued for the debt if you refuse to accept it.
Mar 2, 2018, 8:31 pm
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I've always wondered about this. In the US - "This note is legal tender for all debts, public and private" - how can a business refuse to accept it?
EDIT - OK, I guess Googling it isn't that hard
EDIT - OK, I guess Googling it isn't that hard
Originally Posted by Board of Governors of the Federal Reserve System
There is, however, no Federal statute mandating that a private business, a person, or an organization must accept currency or coins as payment for goods or services. Private businesses are free to develop their own policies on whether to accept cash unless there is a state law which says otherwise.
Mar 2, 2018, 9:06 pm
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I'm thinking that the hotels mentioned above are a function of Scandinavia in general not using cash all that often. Hotels in other locales may not be able to get away from cash so easily, at least for now.
As for airlines, going cashless is likely more for practical reasons; it's kinda difficult to restock cash registers while at 35,000 feet.
As for airlines, going cashless is likely more for practical reasons; it's kinda difficult to restock cash registers while at 35,000 feet.
Mar 2, 2018, 11:05 pm
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I wonder just how they intend to do business with people who only use cash? My Brother for example will not use credit cards for anything. i even think he is a dinosaur but that doesn't change the facts. He pays everything by cash or by cheque (bills). Hmmm, will the hotel take a cheque.
My understanding of the situation in the UK, at least, is that whilst one can refuse a transaction for any reason (e.g. I won’t sell you a coffee for cash), if a debt has been incurred (e.g. during a hotel stay), and the debtor offers legal tender (cash), then they cannot be pursued for the debt if you refuse to accept it.
Many airlines do accept cash for onboard purchases. I don't see any practical reason they cannot. Maybe they occasionally cannot make the proper change, but that's usually easy to work around.
Mar 3, 2018, 8:38 am
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Mar 3, 2018, 9:09 am
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Yes
That can sometimes work, but sometimes it doesn’t work.
I am just waiting to see what a place does when the final bill charges are such that the card used at check-in doesn’t cover the final bill in full and yet the only remaining form of payment available to the person is cash. Will courts defend the hotel ban on cash, or will courts defend the right to use local cash to pay expenses incurred in local cash denominations?
In Germany, for example, nearly 80% of all purchase transactions were done using cash. In Sweden, however, don’t be surprised if the majority of purchase transactions are settled without using cash.
I am just waiting to see what a place does when the final bill charges are such that the card used at check-in doesn’t cover the final bill in full and yet the only remaining form of payment available to the person is cash. Will courts defend the hotel ban on cash, or will courts defend the right to use local cash to pay expenses incurred in local cash denominations?
In Germany, for example, nearly 80% of all purchase transactions were done using cash. In Sweden, however, don’t be surprised if the majority of purchase transactions are settled without using cash.