Seat Swap Request Horror Stories
#691
Join Date: May 2004
Location: Exclusively OMNI/PR, for Reasons
Posts: 4,188
Actually have a positive seat swap story that was very near terrible for someone, had I not chimed in.
Redeye HNL to LAX in AA MCE, lady behind me had the whole row to herself, a lady in first class saw this, got the FA, and they asked the lady if she would like to move to F aisle and the F pax would take her Y seat/empty row to lay down. Of course Y pax agrees and it's done. I told the newly made Y pax she should sit on aisle and refuse anyone who wants to bum rush a seat since she traded F for a Y row with FA approval, but she just smiled and sat at the window leaving middle and aisle open. No sooner than 10,000 ft a lady on the aisle a row back bum rushes up and plops in the empty aisle the old F pax had open. I could hear as the old F lady nervously tried to ask her to not sit there because of what she had done, but the lady essentially ignored her. Even though it wasn't my business, I chimed in and politely explained it to the girl who bum rushed up a row what was going on. The lady went back, old F pax got her row back to lay down, and an FA came up and gave me a few things of Vodka as a "Thank you" for helping a silly situation.
Redeye HNL to LAX in AA MCE, lady behind me had the whole row to herself, a lady in first class saw this, got the FA, and they asked the lady if she would like to move to F aisle and the F pax would take her Y seat/empty row to lay down. Of course Y pax agrees and it's done. I told the newly made Y pax she should sit on aisle and refuse anyone who wants to bum rush a seat since she traded F for a Y row with FA approval, but she just smiled and sat at the window leaving middle and aisle open. No sooner than 10,000 ft a lady on the aisle a row back bum rushes up and plops in the empty aisle the old F pax had open. I could hear as the old F lady nervously tried to ask her to not sit there because of what she had done, but the lady essentially ignored her. Even though it wasn't my business, I chimed in and politely explained it to the girl who bum rushed up a row what was going on. The lady went back, old F pax got her row back to lay down, and an FA came up and gave me a few things of Vodka as a "Thank you" for helping a silly situation.
Had the "bum" who subsequently took the seat refused to leave, I doubt much could have been done about it. And if I was that bum, having swapped a seat in a fully occupied row for one with a bit more space, it most likely would have been much harder to convince me to leave.
#692
Moderator: Manufactured Spending
Join Date: Jul 2011
Posts: 6,580
Sorry, don't mean to take this OT but, since we're in a "seat switching" thread, it's likely to end up going that way, anyway. I'm not a lawyer.
What can or can't the airline put in that COC? What's to stop them from sneaking in something like, "On command, the passenger in 18-C must run up and down the aisle while imitating a gorilla?"
What can or can't the airline put in that COC? What's to stop them from sneaking in something like, "On command, the passenger in 18-C must run up and down the aisle while imitating a gorilla?"
It is the law in the UK, and other countries as well. The Civil Aviation Authority here requires that at least one adult in a group which includes a child must be sat with the child. This is seen as a safety requirement in case of an evacuation.
It's for the airlines to manage, which in practice they do flawlessly. I can't see what the issue is with US carriers not being able to look to UK airlines and see how to do it, if they don't know themselves.
It's for the airlines to manage, which in practice they do flawlessly. I can't see what the issue is with US carriers not being able to look to UK airlines and see how to do it, if they don't know themselves.
This discussion reminds me of signs on buses stating "federal law requires these seats to be made available for disabled passengers". I used to wonder why that law was necessary. Who wouldn't give up a seat for a disabled passenger? But after reading this thread, I guess it makes sense.
#693
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This discussion reminds me of signs on buses stating "federal law requires these seats to be made available for disabled passengers". I used to wonder why that law was necessary. Who wouldn't give up a seat for a disabled passenger? But after reading this thread, I guess it makes sense.
#694
Moderator: UK and Ireland & Europe
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if a disabled passenger requests or requires use of those marked seats, the non-disabled passenger who plonked their tush in said seat is required to let the disabled passenger sit there ... the issue, however, is that too many folks promptly forget (or simply don't care) about common courtesy, never mind compliance with the law
#695
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I think what will be interesting, though, is what happens in IRROPS. I can easily see a family that booked adjacent seats and weren't given the warning winding up in scattered singles due to an equipment swap or IRROPS. I think they would have a valid argument with the airline though, obviously, not with other passengers. I've always believed that families should sit together, but their gripe is with the airline, and not with me for not moving -- their problem is neither my responsibility nor my concern. Similarly, if the airline decides to move me because of a family, my complaint isn't directed to the family but to the airline.
A better solution would be for the airlines to block a section in the back that can only be assigned by an airport agent. But that would inconvenience the airlines, and the major players consider themselves to be in a commodity business rather than a service business.
#696
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#697
Join Date: Jun 2014
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If this family was assigned only middle seats, they will necessarily need to request someone at an aisle or window seat (considered by the majority pax better seats than middle ones) to be able to seat side-by-side with their child.
#699
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The "newly made Y pax" purchased exactly 1 F seat, and swapped it for exactly 1 Y seat. The fact that the original Y pax had no neigbors in her row was irrelevant; there was no way she could guarantee it would stay that way throughout the flight.
Had the "bum" who subsequently took the seat refused to leave, I doubt much could have been done about it. And if I was that bum, having swapped a seat in a fully occupied row for one with a bit more space, it most likely would have been much harder to convince me to leave.
Had the "bum" who subsequently took the seat refused to leave, I doubt much could have been done about it. And if I was that bum, having swapped a seat in a fully occupied row for one with a bit more space, it most likely would have been much harder to convince me to leave.
#700
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I've never seen that happen. Of course, most of the buses I ride are in NYC and the drivers are New Yorkers.
#701
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I've asked someone to swap twice in the past three months, both on DL. In one case, I asked the person sitting in 7C (Economy Comfort aisle) if he would mind moving to 6C (also Economy comfort aisle) so I could sit across from my family. He was traveling alone, and had no objection (seems like a push or miniscule improvement on his part).
In the second case, I offered to swap an FC aisle for an Economy Comfort aisle (I got upgraded, wife/child on separate PNR did not). The lady in question had absolutely no objection.
In the second case, I offered to swap an FC aisle for an Economy Comfort aisle (I got upgraded, wife/child on separate PNR did not). The lady in question had absolutely no objection.
I would never poach a seat, or demand somebody move,
nor would I ask someone to swap in a scenario where, were I in their shoes, I wouldn't regard the swap as at least neutral.
#702
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Should this pass, I think we'll see the warning before booking every flight, regardless of whether there are seats together. It will be about as informative to consumers as website terms of service or the seat belt sign.
A better solution would be for the airlines to block a section in the back that can only be assigned by an airport agent. But that would inconvenience the airlines, and the major players consider themselves to be in a commodity business rather than a service business.
A better solution would be for the airlines to block a section in the back that can only be assigned by an airport agent. But that would inconvenience the airlines, and the major players consider themselves to be in a commodity business rather than a service business.
IME the problem is that many families don't want to sit together *in the back* (horrors!) of the plane. Sometimes one parent has FF status to get a special (preferred/Y+/C+/bulkhead or exit row) seat and then wants the rest of the nonelite family to sit next to him/here for free.
Folks don't just want seats together--or better yet, the seating that's really required, namely one adult near a small child versus the whole clan together in exactly the seats they want--they want GOOD SEATS TOGETHER FOR FREE.
#703
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Unfortunately, too many passengers refuse to cooperate,
and families start complaining, and eventually the government has to get involved. When the U.S. Congress starts to micromanage things like seating on airplanes, it's not going to end well for anyone.
This discussion reminds me of signs on buses stating "federal law requires these seats to be made available for disabled passengers". I used to wonder why that law was necessary. Who wouldn't give up a seat for a disabled passenger? But after reading this thread, I guess it makes sense.[/QUOTE]
#704
Join Date: May 2004
Location: Exclusively OMNI/PR, for Reasons
Posts: 4,188
Unless the seat was in a different/higher class of service (i.e. E+) I seriously doubt it.
#705
Join Date: Sep 2015
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Moderator deleted quote. The person quoted denies having made the statement.
Is childhood a disability?
Seriously, all major airlines offer seat selection these days. If you're to cheap to pay for it, you've got to live with that and take the seats, that are offered at the check-in.
I'm ready to give up my seat if the offered seat is equivalent or better. If that's not the case, I don't see why I should.
But these days, some parents expect special treatment because to they managed to make a child.
The other day, a lady skipped the queue at immigration in VIE altogether and asked me (as I was the next one in line) to pass because she had kids (roughly 5 and 7 years old). I failed to see the correlation between having kids and the right to skip queues. Baffled (and a bit furious), that I would dare say no to her, she queued behind me. The passengers behind her were visibly angry at her for skipping the queue, but nobody dared to say something to her.
(Fortunately, such behavior is currently the exception)
Moderator deleted quote. The person quoted denies having made the statement.
Is childhood a disability?
Seriously, all major airlines offer seat selection these days. If you're to cheap to pay for it, you've got to live with that and take the seats, that are offered at the check-in.
I'm ready to give up my seat if the offered seat is equivalent or better. If that's not the case, I don't see why I should.
But these days, some parents expect special treatment because to they managed to make a child.
The other day, a lady skipped the queue at immigration in VIE altogether and asked me (as I was the next one in line) to pass because she had kids (roughly 5 and 7 years old). I failed to see the correlation between having kids and the right to skip queues. Baffled (and a bit furious), that I would dare say no to her, she queued behind me. The passengers behind her were visibly angry at her for skipping the queue, but nobody dared to say something to her.
(Fortunately, such behavior is currently the exception)
Last edited by obscure2k; Apr 19, 2016 at 12:41 pm