Jul 17, 2014, 1:23 pm
Last edit by: hillrider
This thread is for ExpertFlyer Information and Updates only (as per its title) and many subscribe to it for this purpose. For other issues, please see the ExpertFlyer.com Help Desk thread.
If you have any questions about using ExpertFlyer or wish to report any issues, please email them at [email protected].
If you have any questions about using ExpertFlyer or wish to report any issues, please email them at [email protected].
ExpertFlyer.com - Master Information and Updates Thread
Oct 9, 2009 | 1:46 am
#16
Join Date: Nov 2007
Location: PVG
Programs: SK*G, QR*G
Posts: 574
Trying out expertflyer.com. Says all 0's on SQ flights
I'm chekcing Sq from PVG to JNB in january. SQ site says E class available for around 1450USD incl tax. Expertflyer says:
SQ 833 0 PVG
01/07/10 4:20 PM SIN
01/07/10 9:55 PM 773
Unavailable
76% / 22m F1 P0 A0 Z0 C0 J0 D0 S9 Y0 B0 E0 M0 W0 H0 Q0 N0 V0 T0 L0 K0
SQ 478 0 SIN
01/08/10 2:30 AM JNB
01/08/10 7:10 AM 772
Unavailable
95% / 12m Z0 C0 J0 D0 L0 K0 S9 Y0 E0 B0 M0 W0 H0 Q0 N0 V0 T0
Am I doing something wrong, or is SQ does expertflyer not work with SQ?
SQ 833 0 PVG
01/07/10 4:20 PM SIN
01/07/10 9:55 PM 773
Unavailable
76% / 22m F1 P0 A0 Z0 C0 J0 D0 S9 Y0 B0 E0 M0 W0 H0 Q0 N0 V0 T0 L0 K0
SQ 478 0 SIN
01/08/10 2:30 AM JNB
01/08/10 7:10 AM 772
Unavailable
95% / 12m Z0 C0 J0 D0 L0 K0 S9 Y0 E0 B0 M0 W0 H0 Q0 N0 V0 T0
Am I doing something wrong, or is SQ does expertflyer not work with SQ?
Oct 9, 2009 | 2:02 am
#17
Join Date: Mar 2001
Location: Austin, TX -- AA Life Platinum; QF Life Silver; UA Silver
Posts: 5,467
I've noticed recently EF with SQ availability is flaky.. but I've seen the opposite. EF says inventory is available but when trying to book, no availability exists.
Oct 9, 2009 | 7:36 am
#18
Original Poster
Company Representative - ExpertFlyer
Join Date: Jan 2005
Posts: 2,924
[Edited by Moderator now that threads have been merged.]
Those flights show inventory now so it was a problem that solved itself overnight.
-EFV
Those flights show inventory now so it was a problem that solved itself overnight.
-EFV
Last edited by Ocn Vw 1K; Oct 9, 2009 at 8:09 am Reason: Please see above.
Oct 9, 2009 | 10:07 am
#19
Original Poster
Company Representative - ExpertFlyer
Join Date: Jan 2005
Posts: 2,924
Oct 12, 2009 | 4:28 pm
#20
Join Date: Jul 2002
Location: PAR
Programs: AA 1MM, AF Plat, VS Gold, Hyatt Glob, Sixt Diamond, Avis Presidents Club
Posts: 1,170
I'm trying to set up a flight award notification and keep getting an error msg that says "The flight details provided do not match any scheduled flight."
The problem I imagine has to do with the flight number - AA980 which runs in a loop MIA-SSA-REC-MIA. Expertflyer recognizes my award notification request for AA980 MIA-SSA but NOT for AA980 SSA-REC or REC-MIA. Can you please fix this bug. Is there some way that I can save an award notification for AA980 SSA-REC-MIA? Many thanks.
The problem I imagine has to do with the flight number - AA980 which runs in a loop MIA-SSA-REC-MIA. Expertflyer recognizes my award notification request for AA980 MIA-SSA but NOT for AA980 SSA-REC or REC-MIA. Can you please fix this bug. Is there some way that I can save an award notification for AA980 SSA-REC-MIA? Many thanks.
Oct 12, 2009 | 4:39 pm
#21
Original Poster
Company Representative - ExpertFlyer
Join Date: Jan 2005
Posts: 2,924
bennytma, this is not a bug. No results will ever be returned on an SSA-REC segment for AA because AA can't market flights that don't touch US soil at some point. If it can't see the flight, then the alert system can't create an alert.
As for the REC-MIA segment I was able to create a Flight Alert for U class for AA 980 on 11/12/09 without a problem
Please email more specific information about the date and class code you're trying to create the alert for to [email protected] for follow up.
As for the REC-MIA segment I was able to create a Flight Alert for U class for AA 980 on 11/12/09 without a problem
Please email more specific information about the date and class code you're trying to create the alert for to [email protected] for follow up.
Last edited by ExpertFlyer Voice; Oct 12, 2009 at 4:51 pm
Oct 13, 2009 | 7:53 pm
#22
Join Date: Dec 2002
Location: YYZ at this time
Programs: ACMM / Altitude S100K / HH Diamond
Posts: 6,285
I am curious, when issues such as "X" class not being returned to you from AC after the recent shake-up of booking classes there, do you reach out to AC and inquire as to the issue?
Oct 13, 2009 | 8:30 pm
#23
Original Poster
Company Representative - ExpertFlyer
Join Date: Jan 2005
Posts: 2,924
-EFV
Oct 21, 2009 | 4:39 am
#24
Join Date: Dec 2002
Location: YYZ at this time
Programs: ACMM / Altitude S100K / HH Diamond
Posts: 6,285
Any update on when "X" class will be available from AC via ExpertFlyer?
Thanks!
Thanks!
Oct 21, 2009 | 10:13 am
#25
Original Poster
Company Representative - ExpertFlyer
Join Date: Jan 2005
Posts: 2,924
Oct 27, 2009 | 10:56 am
#26
Join Date: Dec 2002
Location: YYZ at this time
Programs: ACMM / Altitude S100K / HH Diamond
Posts: 6,285
Does EF now recognize the Continental (CO) is part of the Star Alliance when doing a search and choosing an alliance rather than an airline?
Oct 27, 2009 | 11:02 am
#27
Original Poster
Company Representative - ExpertFlyer
Join Date: Jan 2005
Posts: 2,924
Oct 27, 2009 | 1:13 pm
#28
Join Date: Dec 2002
Location: YYZ at this time
Programs: ACMM / Altitude S100K / HH Diamond
Posts: 6,285
Any plans to allow ExpertFlyer to search for *A rewards rather than just choosing a single reward airline? It would be nice to be able to search for reward travel across *A airlines (similar to being able to search for regular flights on *A partners).
Thanks...
Thanks...
Oct 27, 2009 | 1:29 pm
#29
Original Poster
Company Representative - ExpertFlyer
Join Date: Jan 2005
Posts: 2,924
Sure, but *A would need to give us the data/permission to do so.
Oct 31, 2009 | 1:33 pm
#30
Join Date: Dec 2002
Location: YYZ at this time
Programs: ACMM / Altitude S100K / HH Diamond
Posts: 6,285