problem getting DL seat maps -graphical
 

Seems once you select (for DL flights) a Apollo seat map in First when u go back and select economy Y it will only display the F seats. Used BOS to ATL
and select Y and it pulls up F graphical. Same thing with Appolo text. Armadeus text works OK.

What's the flight number/date?

If the flight is zeroed-out in that cabin, you cannot use the Apollo seat map options. In those cases, Amadeus should be used instead.

data source error
 

Hi,
currently I'm facing with a problem in using KVS tools.
When I use in a direct Internet connecting environment, it works fine. However,
when I use in a company LAN which requires proxy setting, KVS generates "data source error" for the initial try, and ">>>>>>> time out" for the second try.
I confirmed IE (IE7) setting was correct, and could reach to the multiple Internet site through this settings from IE7.
How shall I investigate the cause of this problem next?
(In the past, when I was using IE6, I could use KVS tools even in this company LAN environment).

Rgds,

What's the exact Data Source Error message? Have you followed all connection troubleshooting tips at http://FAQ.KVSTool.com? Does your corporate proxy server require a username/password?

>What's the exact Data Source Error message? Have you followed all >connection troubleshooting tips at http://FAQ.KVSTool.com? Does your >corporate proxy server require a username/password?

As I'm using Japanese version Windows XP, so I could not read the detailed message after "Data Source Error", just several meaningless Kanji characters are displayed.
As for the trouble shooting, I've checked Cookies, but I could not find "Proxy Authentication Options" under the purple button, I could only find "Internet Options" under the button. Where can I find the "Proxy Authentication Options"?
Rgds

[Proxy Authentication Options] is coming soon.

In the meantime, for proxy servers requiring authentication:

• Edit the KVS_AvailabilityTool.ini file and add the following:
  [Settings]
  ProxyAuthorization=username:password

When you view a PNR using KVS Availabilty, what is it you see other than the itinerary (let's assume I have a reservation with AA)?

Flights are NOT zeroed out.
For example use BOS-ATL for DL on May 6.
Pick flight 701 (the first one displayed)
Select Appolo Graphical Seats Coach. Only the F seats are displayed when I select Y, coach. Appolo text does the same thing.
Amadeus text is OK.

It appears that when a Y-class seat map is requested, a DL YUP fare kicks-in and the ITN engine shows the F-class seat map.

This issue will be corrected in the next version of the KVS Tool.

It depends on the airline. For AA PNRs, it will bring you to the page with your e-Ticket data.

Now, It's working properly. Thanks!

KVS- Is this any different than what I can view on "My Reservations" at AA.com or at www.virtuallythere.com ???

Also, AA.com shows award (Z inventory) availability 329 days out. AA Reservations can view it 331 days out. Which one does KVS Availability make available ??

AA.com "My Reservations" shows itinerary data; the current AA option in the KVS Tool will bring-up e-Ticket data. The PNR retrieval functionality of the PNR Manager automates access to this data; the data itself will not be any different.

331 days for AA award availability; 330 days for non-award availability.

[KVS Availability Tool 3.1.0/Platinum - Amadeus: Awards/OneWorld/AU-QFA]

Now, it works fine. Thanks!
When implementing [Proxy Authentication Options], please encrypt "username,password" part.
thanks again.

There is very little point in encrypting the proxy username/password, since they must be sent in plain text anyway...

To protect these credentials (and other locally-stored KVS Tool data), you can encrypt the KVS_AvailabilityTool.ini file, either using Windows EFS, or a stand-alone solution, like TrueCrypt.