Feb 14, 2015, 12:53 pm
Last edit by: ExpertFlyer Voice
The purpose of this thread is to post questions, feedback, and report issues with ExpertFlyer. The ExpertFlyer team will respond as soon as possible from the ExpertFlyer Voice account (usually within 24 hours except on weekends).
You can also contact ExpertFlyer support at [email protected]
This is a community-maintained thread it is not supported by ExpertFlyer.
--------------------
Seat Maps: we're currently not able to show seat maps for flights departing within the next 24 hours for several airlines: DL, BA, QR , ANA, B6, & JL
Searches currently not working:
To search AA upgrades:
You can also contact ExpertFlyer support at [email protected]
This is a community-maintained thread it is not supported by ExpertFlyer.
--------------------
Seat Maps: we're currently not able to show seat maps for flights departing within the next 24 hours for several airlines: DL, BA, QR , ANA, B6, & JL
Searches currently not working:
- Upgrades - AY, BA, EK, EY, IB, QR, VS
- Awards - AY, BA, IB, EY, QR, VS
To search AA upgrades:
- Use the Award & Upgrade tool
- Only search for individual segments (set the "Connection Preference" drop-down to "Direct/Non-Stop only"). Flight results that are part of a connection won't show the upgrade version of C or A inventory because AA only files upgrade inventory as individual, not married, segments. (Married segments show revenue inventory instead of upgrade inventory.)
- To avoid confusion, check the "Exclude Codeshares" box, as AA awards and upgrades are not valid on codeshares.
- 2 minute video explanation: https://www.youtube.com/watch?v=YGRNFYIbHp4
ExpertFlyer Help Desk, Information and Updates Thread
Jun 10, 2026 | 1:15 pm
#4351
Ambassador, Hong Kong and Macau
Join Date: May 2009
Location: HKG
Programs: Non-top tier Asia Miles member
Posts: 22,160
(I take this back. CX somehow loaded a flight Y0 B8...)
Alerts not triggering (but CX post-27/3 seats were released overnight https://www.flyertalk.com/forum/show...3#post37740773 ):
Last edited by percysmith; Jun 10, 2026 at 7:46 pm
Design update!
Jun 11, 2026 | 8:14 pm
#4353
Join Date: Oct 2024
Posts: 525
Why does expertflyer btw. not support such a "one-click" feature (and I have to script something to get the alerts set up without clicking into all of the flights by hand):
- Flight from Origin to Destination
- Flightnumber
- set this alert up for flights on Thursdays and Fridays for the next 4-8 weeks (with the same flight number)
- Give me an alert for all free seats with seat numbers ... (e.g. the JetBlue Mint Thrones
)
Btw.: at least the seat alert testmails are sending with a broken DKIM Signature (dkim=fail ("headers rsa verify failed"))
- Flight from Origin to Destination
- Flightnumber
- set this alert up for flights on Thursdays and Fridays for the next 4-8 weeks (with the same flight number)
- Give me an alert for all free seats with seat numbers ... (e.g. the JetBlue Mint Thrones
)Btw.: at least the seat alert testmails are sending with a broken DKIM Signature (dkim=fail ("headers rsa verify failed"))