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Disconnect on EK seat maps. EF shows Game Changer First seat map on DXB-CPT when EK says old First.
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Is EF worthless? It is starting to feel this way.
A long time ago, I set up Seat Alert for HA/AS flight HNL-SEA. The alert was set to trigger if the seats became empty (a sign that we had been moved for some reason). Fast forward to 10 days ago, when we changed our flight and vacated these seats. Still have not gotten a seat alert, despite these seats remaining untaken. This trip is two weeks from now, and I would expect that EF's past algorithm of more frequent alert checking would be toggled on by now.
ExpertFlyer Voice , I know you never respond to me inquiries, so I don't really expect you to do so on this one. It is an FYI for anyone else who thinks EF has value. |
Originally Posted by 747FC
(Post 37768510)
ExpertFlyer Voice , I know you never respond to me inquiries, so I don't really expect you to do so on this one. It is an FYI for anyone else who thinks EF has value.
As with many things, we're paying more for a poorly executed upgrade and getting far worse service. Searches on the old EF used to take less than a second. For me, they now routinely take 4,5, even 10 seconds or just error out. Rapidly descending in the garbage zone. |
Originally Posted by rylan
(Post 37742703)
I'm having issues with the website loading/refreshing flight availability as of yesterday. I have a variety of saved searches, and once I have flight availability info already displayed for any search, if I use my saved search pulldown list and select one, the page doesn't update. I have to manually refresh it to get the saved search results to appear.
Originally Posted by sambagrrl07
(Post 37746179)
I have an aircraft change alert for a UA flight and have gotten change notifications, but there is no actual change from a 777-300ER to a 777-300ER. The notification says that "If the New Aircraft code is the same as the old, then we have detected a change in the cabin configuration." But UA only flies 1 configuration of 773?
Originally Posted by Ross0
(Post 37746196)
I had the same this thing happen on an upcoming UA 787 but the EF alert was also incorrect. I assume an EF error.
Originally Posted by econ
(Post 37756447)
Also noticing even on the desktop version, not able to switch from one Saved Query to another, within the Flight Availability category at least.
Originally Posted by vantage03
(Post 37768098)
This is happening to me and driving me insane. Any fix incoming?
Hey all - Apologies for the late update here. We pushed a series of improvements last week that should have solved almost of all these issues. We are, however, still troubleshooting the button responsiveness issue some have been experiencing. Our aim is to fix it this week. We will keep you all posted. |
Originally Posted by SFO777
(Post 37768117)
Disconnect on EK seat maps. EF shows Game Changer First seat map on DXB-CPT when EK says old First.
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Originally Posted by ExpertFlyer Voice
(Post 37769304)
Reaching out via PM, might be an easy fix.
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Originally Posted by 747FC
(Post 37768510)
A long time ago, I set up Seat Alert for HA/AS flight HNL-SEA. The alert was set to trigger if the seats became empty (a sign that we had been moved for some reason). Fast forward to 10 days ago, when we changed our flight and vacated these seats. Still have not gotten a seat alert, despite these seats remaining untaken. This trip is two weeks from now, and I would expect that EF's past algorithm of more frequent alert checking would be toggled on by now.
ExpertFlyer Voice , I know you never respond to me inquiries, so I don't really expect you to do so on this one. It is an FYI for anyone else who thinks EF has value. |
Quick update on a couple of releases today:
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