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-   -   ExpertFlyer Help Desk, Information and Updates Thread (https://www.flyertalk.com/forum/travel-tools/1297709-expertflyer-help-desk-information-updates-thread.html)

mrstraveler Dec 15, 2018 9:52 am

What are the fare codes for Qatar awards in business or first on EF?

ExpertFlyer Voice Dec 15, 2018 11:52 am


Originally Posted by mrstraveler (Post 30538675)
What are the fare codes for Qatar awards in business or first on EF?

Qatar isn't listed on the Awards & Upgrade search because they do not share their award data.

lantern Dec 15, 2018 12:47 pm

New to EF Premium. Is there a simple way to copy/duplicate a flight alert? I was able to create flight alerts given date/airline/flight#/Class code, etc, however could only apply a single Class Code. Trying to avoid having to manually enter all the details lots of times to create alerts for all lower cost fare classes. Read through help guides and searched forums, but didn't find anything on how to do this.

ExpertFlyer Voice Dec 15, 2018 4:41 pm


Originally Posted by lantern (Post 30539136)
New to EF Premium. Is there a simple way to copy/duplicate a flight alert? I was able to create flight alerts given date/airline/flight#/Class code, etc, however could only apply a single Class Code. Trying to avoid having to manually enter all the details lots of times to create alerts for all lower cost fare classes. Read through help guides and searched forums, but didn't find anything on how to do this.

No, but reentering data isn't necessary either. You can create an alert from the Flight Availability or Award search results pages. There you only have to enter a name, class, and quantity.

nancypants Dec 15, 2018 6:20 pm

Random question but new to expertlfyer...

i have a booking to johannesburg with qantas in July next year. QF gold at present

MMB shows me in seat 5J
expertflyer showing that seat as available...

(the rest of the seatmap seems to broadly match up with occupied, blocked etc)

what’s going on?!

EDIT: worked it out. Had put date in DDMMYY instead of MMDDYY (duh!)


https://cimg8.ibsrv.net/gimg/www.fly...3c618aca60.png

flyalways Dec 16, 2018 7:56 am

Help needed
 
I have a BOM-EWR-BOS saver award in Economy booked. I set alert for
same flights if saver Business space opens up later. How do I now set alerts
for other options like BOM-ZRH-BOS or BOM-FRA-BOS ? Is there any
easy way to set alerts instead of multiple flights alerts? Please advise...Thanks
in advance.

ExpertFlyer Voice Dec 16, 2018 9:25 am


Originally Posted by flyalways (Post 30541125)
I have a BOM-EWR-BOS saver award in Economy booked. I set alert for
same flights if saver Business space opens up later. How do I now set alerts
for other options like BOM-ZRH-BOS or BOM-FRA-BOS ? Is there any
easy way to set alerts instead of multiple flights alerts? Please advise...Thanks
in advance.

At this time Flight Alerts are for specific segments only, not for married segments.

747FC Dec 22, 2018 9:49 pm

Neither Seat Alert or Aircraft Change Alert Notified Me
 
Wondering why I was not alerted when my 9/2 flight had an aircraft change and we were given different seats. I had set an aircraft change alert and also an alert if we were removed from our seats (seats shown as available). Neither alert was received.

ExpertFlyer Voice Dec 22, 2018 11:03 pm


Originally Posted by 747FC (Post 30566256)
Wondering why I was not alerted when my 9/2 flight had an aircraft change and we were given different seats. I had set an aircraft change alert and also an alert if we were removed from our seats (seats shown as available). Neither alert was received.

We'd love to help you, but since you didn't email us we can't look up your account or the specific flight information you're referring to. It depends on how the airline publishes the flight changes, the aircraft type in the seat map or the seat map it self has to change, but it sounds like it didn't. Again we can't tell you for sure since you didn't tell us who you are or the flight information. Please email us directly for help.

MasterGeek Dec 24, 2018 10:43 am

Can you add a feature that allows viewing any/most airline ticket's information and details by entering the ticket number ?

If you go to Saudia.com "manage my booking" section, you will be able to detailed information by entering a ticket number and last name of passenger. And it works for tickets issued and flights operated by many airlines. But I'm worried that the Saudia.com door will be shut down any time.

ExpertFlyer Voice Dec 24, 2018 1:28 pm


Originally Posted by MasterGeek (Post 30570464)
Can you add a feature that allows viewing any/most airline ticket's information and details by entering the ticket number ?

If you go to Saudia.com "manage my booking" section, you will be able to detailed information by entering a ticket number and last name of passenger. And it works for tickets issued and flights operated by many airlines. But I'm worried that the Saudia.com door will be shut down any time.

Unfortunately not as ticket/reservation information is only viewable to the airline and the booking agency.

MasterGeek Dec 25, 2018 5:39 pm


Originally Posted by ExpertFlyer Voice (Post 30570881)
Unfortunately not as ticket/reservation information is only viewable to the airline and the booking agency.

that's odd because Saudia can display tickets information on most airlines even if not ticketed or operated by Saudia

ExpertFlyer Voice Dec 26, 2018 11:05 am


Originally Posted by MasterGeek (Post 30573690)

that's odd because Saudia can display tickets information on most airlines even if not ticketed or operated by Saudia

Travel agents and non-airlines certainly cannot.

IluvSQ Dec 29, 2018 6:05 pm

A Thank you to the Expert Flyer team - I had booked an Aetoplan redemption in Y ( X) class since no J space was available.
I set an EF alert for I class, and received the email alert this evening that I space was available on this flight.
A quick phone call and $100 later I had the J class seat.
Thank you, and that alone is worth the annual fee for me.

ExpertFlyer Voice Dec 29, 2018 7:11 pm


Originally Posted by IluvSQ (Post 30586471)
A Thank you to the Expert Flyer team - I had booked an Aetoplan redemption in Y ( X) class since no J space was available.
I set an EF alert for I class, and received the email alert this evening that I space was available on this flight.
A quick phone call and $100 later I had the J class seat.
Thank you, and that alone is worth the annual fee for me.

^
Glad we could help!


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