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Old Feb 14, 2015, 12:53 pm
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: 747FC
The ExpertFlyer support by email is at [email protected]

This is a community-maintained wiki, it is not necessarily endorsed by ExpertFlyer.

--------------------

Searches currently not working:
  • Upgrades - AY, BA, EK, EY, IB, QR, VS
  • Awards - AY, BA, IB, EY, QR, VS

To search AA upgrades:
  • Use the Award & Upgrade tool
  • Only search for individual segments (set the "Connection Preference" drop-down to "Direct/Non-Stop only"). Flight results that are part of a connection won't show the upgrade version of C or A inventory because AA only files upgrade inventory as individual, not married, segments. (Married segments show revenue inventory instead of upgrade inventory.)
  • To avoid confusion, check the "Exclude Codeshares" box, as AA awards and upgrades are not valid on codeshares.




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Old Nov 10, 2016, 3:45 pm
  #1261  
Left Expert Flyer 4/23
 
Join Date: Jan 2005
Posts: 2,741
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Originally Posted by psbaj
I'm experiencing some difficult to use the award search for Alitalia. I'm looking for GRU to LHR on December and I get: One or more of your requests could not be fulfilled. Please see below for details.
Sometimes it work but I get the error most of the time.
Please email all technical support issues to [email protected] This thread is for understanding/using ExpertFlyer, thanks.
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Old Nov 10, 2016, 3:45 pm
  #1262  
Left Expert Flyer 4/23
 
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Posts: 2,741
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Originally Posted by Grouchy
Confused why the same Delta coded - KLM operated flight (DL 9489- KL0449) is showing different Z inventory.
Is it because there is no Z inventory on DL 126?
It's called married segment logic. Airlines have the ability to change the inventory of a flight based on what other flights it is or isn't paired with.

This and other answers can be found in our FAQ: http://www.expertflyer.com/expertflyer-support-faq
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Old Nov 16, 2016, 7:50 am
  #1263  
 
Join Date: May 2005
Location: 1A
Posts: 1,350
Is the site down??
ehud is offline  
Old Nov 16, 2016, 8:41 am
  #1264  
 
Join Date: Dec 2005
Location: Göteborg Sweden
Programs: SPG GOLD / BA GOLD/Club Carlson Gold/AMEX Plat.
Posts: 1,043
Originally Posted by ehud
Is the site down??
Just checked here in Sweden. It's working fine on Sarfai and google..
Flyiboy is offline  
Old Nov 16, 2016, 8:42 am
  #1265  
 
Join Date: May 2005
Location: 1A
Posts: 1,350
It's back again..
ehud is offline  
Old Nov 18, 2016, 7:58 am
  #1266  
Moderator, OneWorld
 
Join Date: Feb 2002
Location: SEA
Programs: RAA RIP; AA ExEXP
Posts: 11,802
Circle fares

Checking to see if it's just me or a system glitch (or worse, a policy change?)

I tried to bring up Circle Pacific fares on EF today and couldn't get any results using the "RTW" query inputs. They've disappeared using AA, AC or CX (all I tried) with Canadian, US or Japanese origin points.

These are designated e.g. LCIRxx or DCIRxx fares with Oneworld; I forget the comparable *A designation.
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Old Nov 18, 2016, 5:55 pm
  #1267  
Left Expert Flyer 4/23
 
Join Date: Jan 2005
Posts: 2,741
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Originally Posted by Gardyloo
Checking to see if it's just me or a system glitch (or worse, a policy change?)

I tried to bring up Circle Pacific fares on EF today and couldn't get any results using the "RTW" query inputs. They've disappeared using AA, AC or CX (all I tried) with Canadian, US or Japanese origin points.

These are designated e.g. LCIRxx or DCIRxx fares with Oneworld; I forget the comparable *A designation.
It's an issue with our reservation system vendor. We have let them know of the issue and they will fix it. Thanks for letting us know.
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Old Nov 28, 2016, 11:38 am
  #1268  
Left Expert Flyer 4/23
 
Join Date: Jan 2005
Posts: 2,741
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Originally Posted by Gardyloo
Checking to see if it's just me or a system glitch (or worse, a policy change?)

I tried to bring up Circle Pacific fares on EF today and couldn't get any results using the "RTW" query inputs. They've disappeared using AA, AC or CX (all I tried) with Canadian, US or Japanese origin points.

These are designated e.g. LCIRxx or DCIRxx fares with Oneworld; I forget the comparable *A designation.
It looks like the Circle fares have been restored.
ExpertFlyer Voice is offline  
Old Nov 29, 2016, 11:08 am
  #1269  
 
Join Date: Nov 2006
Posts: 523
Is the site down? Can access home page but login attempts all time out.
UnitedConnection is offline  
Old Nov 29, 2016, 11:27 am
  #1270  
Moderator: Hyatt; FlyerTalk Evangelist
 
Join Date: Jun 2015
Location: WAS
Programs: :rolleyes:, DL DM, Mlife Plat, Caesars Diam, Marriott Tit, UA Gold, Hyatt Glob, invol FT beta tester
Posts: 18,933
Originally Posted by UnitedConnection
Is the site down? Can access home page but login attempts all time out.
I'm able to login. Currently behind a Comcast cable modem connection on the US east coast.
Zorak is offline  
Old Nov 29, 2016, 12:00 pm
  #1271  
 
Join Date: Dec 2002
Location: LI, NY
Programs: AA PLT, AAdv since Day One
Posts: 2,682
Originally Posted by UnitedConnection
Is the site down? Can access home page but login attempts all time out.
No problems from here in Hawaii.
inlanikai is offline  
Old Dec 4, 2016, 11:35 am
  #1272  
 
Join Date: Jan 2014
Location: YVR
Posts: 130
How to monitor seat inventory of a specific flight

Hi. I'd like to track how many seats are remaining on a particular flight departing a particular day, in Economy. This is a revenue ticket, not an award trip. Is there any tool that will ping me when inventory changes? Can this be done with the free version? (it appears not as the Seat Alert doesn't seem to apply). I'm looking for some alternative to having to constantly log into the carrier's website with credentials, and clicking through various stages before seeing a diagram of seating availability.

For example, is there a feature that will email me every time a seat is sold in Economy, and confirm how many Economy seats remain?

Thanks.
Genouver is offline  
Old Dec 4, 2016, 6:26 pm
  #1273  
FlyerTalk Evangelist
 
Join Date: Nov 2003
Location: Wesley Chapel, FL
Programs: American Airlines
Posts: 30,028
AA Upgrade availablity on expert flyer?

How do I check this? Is it "awards and upgrades" pulldown? When I choose that for AA I didn't see an option to click for CPU inventory.
enviroian is offline  
Old Dec 4, 2016, 6:31 pm
  #1274  
A FlyerTalk Posting Legend
 
Join Date: Jan 2002
Posts: 44,605
What is a CPU ( as it relates to AA ) ?
Dave Noble is offline  
Old Dec 4, 2016, 6:41 pm
  #1275  
FlyerTalk Evangelist
 
Join Date: Oct 1999
Location: Juneau, Alaska.
Programs: AS 75K;BA Silver;AA G;HH Dia;HY Glob
Posts: 15,819
I think the OP must be referring to UDU for EXP and is using a UA term. OP see:
http://www.flyertalk.com/forum/ameri...questions.html
From the wiki:
Expert Flyer (EF) will show you availability in class "A", which is used for SWUs and Miles+co-pay upgrades; you cannot see availability in EF for "sticker" upgrades.
You can also search for expertflyer in that thread:
jerry a. laska is offline  


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