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Old Feb 14, 2015, 12:53 pm
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Searches currently not working:
  • Upgrades - AY, BA, EK, EY, IB, QR, VS
  • Awards - AY, BA, IB, EY, QR, VS

To search AA upgrades:
  • Use the Award & Upgrade tool
  • Only search for individual segments (set the "Connection Preference" drop-down to "Direct/Non-Stop only"). Flight results that are part of a connection won't show the upgrade version of C or A inventory because AA only files upgrade inventory as individual, not married, segments. (Married segments show revenue inventory instead of upgrade inventory.)
  • To avoid confusion, check the "Exclude Codeshares" box, as AA awards and upgrades are not valid on codeshares.




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ExpertFlyer.com Help Desk Thread

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Old Apr 14, 2015, 8:04 am
  #916  
 
Join Date: Apr 2013
Posts: 156
Exper Flyer not Alerting me of T Award Space on US Airways

I had set an alert in expert flyer for T MilesAAVer space on a flight from GRR to PHL for 4/26.

I randomly checked the other day and saw 3 seats were available. I booked right away, but I had never gotten an e-mail from Expert Flyer telling me about the seats.

Has anyone else noticed this? I had set an alert for two T seats, and a separate alert for 1 seat. So far, still no e-mail (even though there is one seat left as of this morning).
NathanL104 is offline  
Old Apr 14, 2015, 8:22 am
  #917  
 
Join Date: Feb 2012
Location: SAN
Programs: AA-EXP; US-Silver; Marriott-Platinum; Starwood-Platinum; Hilton-Gold
Posts: 1,260
Did u check your junk mail? I had a few go there
AA-Flyer-SAN is offline  
Old Apr 14, 2015, 9:32 am
  #918  
 
Join Date: Aug 2006
Location: Dallas
Programs: AAdvantage EXP, IHG Spire, Marriott Gold, HHonors Gold, National Executive Elite
Posts: 1,523
Originally Posted by NathanL104
I had set an alert in expert flyer for T MilesAAVer space on a flight from GRR to PHL for 4/26.

I randomly checked the other day and saw 3 seats were available. I booked right away, but I had never gotten an e-mail from Expert Flyer telling me about the seats.

Has anyone else noticed this? I had set an alert for two T seats, and a separate alert for 1 seat. So far, still no e-mail (even though there is one seat left as of this morning).
Set up a text message alert as well. Donwload the App to your phone as well. When it comes to EF, I never think there's too many notifications. I typically get 3 within about 1 minute of eachother when one of mine pops open.
imapilotaz is offline  
Old Apr 14, 2015, 7:44 pm
  #919  
Left Expert Flyer 4/23
 
Join Date: Jan 2005
Posts: 2,741
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Originally Posted by NathanL104
I had set an alert in expert flyer for T MilesAAVer space on a flight from GRR to PHL for 4/26.

I randomly checked the other day and saw 3 seats were available. I booked right away, but I had never gotten an e-mail from Expert Flyer telling me about the seats.

Has anyone else noticed this? I had set an alert for two T seats, and a separate alert for 1 seat. So far, still no e-mail (even though there is one seat left as of this morning).
We looked up your account and found that the alert was for 2 T inventory, however US 3820 is only showing T1, so that's why you weren't alerted. We did not find any alert for 1 T award for either of the non-stop flights that day, you are mistaken that such an alert was created.

In the event that there was T2 before you claimed the award, you could run a Quick Check of the alert and that would confirm that the system would alert you on the next scheduled check of the alert.
ExpertFlyer Voice is offline  
Old Apr 21, 2015, 7:00 pm
  #920  
Left Expert Flyer 4/23
 
Join Date: Jan 2005
Posts: 2,741
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Originally Posted by erasmus99
This is not true for when Air Canada seats are released at the end of the schedule (past 330 days). For example, there is economy and business class seats available on April 2, 2016 on aeroplan.com, but Expertflyer says "No availability can be found for the date and class(es) specified."
Please check again, you should be able to search thru April 10 2016 as of today. Also note that a flight will only be returned if there is award availability in at least one cabin.
ExpertFlyer Voice is offline  
Old Apr 26, 2015, 11:38 pm
  #921  
 
Join Date: Nov 2009
Location: BOS
Posts: 314
I used to be able to pull up fares that Alaska published as a corporate discount with the /PVT designator on the fare (as long as I unticked "validate fares"), but those no longer show up. Was it a bug that I ever got to see those?
billatq is offline  
Old Apr 27, 2015, 4:38 pm
  #922  
Left Expert Flyer 4/23
 
Join Date: Jan 2005
Posts: 2,741
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Originally Posted by billatq
I used to be able to pull up fares that Alaska published as a corporate discount with the /PVT designator on the fare (as long as I unticked "validate fares"), but those no longer show up. Was it a bug that I ever got to see those?
Private fares are by definition not available to any agency but the ones the fares are for. Probably a mistake on their part.
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Old Apr 30, 2015, 9:19 am
  #923  
 
Join Date: Jun 2005
Location: ORD (formerly SAN)
Programs: Hilton Diamond; IHG Platinum; Bonvoy Gold; AA Platinum Pro and United Premier Silver (DH = AA EXP)
Posts: 1,929
I booked award tickets (AA) on JAL from ORD-NRT. On expertflyer, it shows row 5 seats A and C open. The only seats blocked on row 5 are H and K. However, when I selected seats, A and C are also shown as blocked in addition to H and K. When I called the plat desk at AA, they said they cannot select A and C either. What does this mean? Can I call JAL to select these seats, or is there some other process to obtain these seats, or is expertflyer just not showing correct info?
TravelLawyer is offline  
Old Apr 30, 2015, 11:21 am
  #924  
Left Expert Flyer 4/23
 
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Originally Posted by AtomicLush
I booked award tickets (AA) on JAL from ORD-NRT. On expertflyer, it shows row 5 seats A and C open. The only seats blocked on row 5 are H and K. However, when I selected seats, A and C are also shown as blocked in addition to H and K. When I called the plat desk at AA, they said they cannot select A and C either. What does this mean? Can I call JAL to select these seats, or is there some other process to obtain these seats, or is expertflyer just not showing correct info?
We need to know the specific flight information to look at a seat map. If you don't want to share here email us at [email protected]
ExpertFlyer Voice is offline  
Old Apr 30, 2015, 12:16 pm
  #925  
Ambassador: Japan Airlines
 
Join Date: Mar 2008
Location: LAX
Programs: JAL Mileage Bank, JMB Diamond, oneworld Emerald, Bonvoy Platinum
Posts: 16,399
Originally Posted by AtomicLush
I booked award tickets (AA) on JAL from ORD-NRT. On expertflyer, it shows row 5 seats A and C open. The only seats blocked on row 5 are H and K. However, when I selected seats, A and C are also shown as blocked in addition to H and K. When I called the plat desk at AA, they said they cannot select A and C either. What does this mean? Can I call JAL to select these seats, or is there some other process to obtain these seats, or is expertflyer just not showing correct info?
5AC are blocked for non full fare passengers. You need to buy full fare tickets to select those seats. That's why EF doesn't mark them as blocked.
JALPak is offline  
Old Apr 30, 2015, 1:49 pm
  #926  
 
Join Date: Jun 2005
Location: ORD (formerly SAN)
Programs: Hilton Diamond; IHG Platinum; Bonvoy Gold; AA Platinum Pro and United Premier Silver (DH = AA EXP)
Posts: 1,929
Originally Posted by JALPak
5AC are blocked for non full fare passengers. You need to buy full fare tickets to select those seats. That's why EF doesn't mark them as blocked.
Thanks!!
TravelLawyer is offline  
Old Apr 30, 2015, 9:25 pm
  #927  
 
Join Date: Jul 2006
Location: California
Programs: AA EXP, lowly UA 1K; Hyatt Diamond, SPG Gold, Hilton Gold; National EC, Hertz PC
Posts: 2,215
Debating re-opening my EF account. I found I wasn't really using very often to justify the cost but have found there are a few things I miss. Are there any current deals when you sign up out there?
adambadam is offline  
Old Apr 30, 2015, 9:46 pm
  #928  
Left Expert Flyer 4/23
 
Join Date: Jan 2005
Posts: 2,741
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Originally Posted by adambadam
Debating re-opening my EF account. I found I wasn't really using very often to justify the cost but have found there are a few things I miss. Are there any current deals when you sign up out there?
If you sign up for the Yearly Premium plan you get 12 months for the price of 10.
ExpertFlyer Voice is offline  
Old Apr 30, 2015, 9:54 pm
  #929  
Left Expert Flyer 4/23
 
Join Date: Jan 2005
Posts: 2,741
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Originally Posted by JALPak
5AC are blocked for non full fare passengers. You need to buy full fare tickets to select those seats. That's why EF doesn't mark them as blocked.
Thanks for letting us know about that. We have the ability to request the seat map using any class code, and if we request using D instead of J those seats are returned as Blocked instead of Available. However we also found that JAL will then show those seats as Blocked instead of Occupied even if they are actually occupied, which isn't consistent with the rest of the seat map. However we welcome input on which would be more useful to our customers.
ExpertFlyer Voice is offline  
Old May 1, 2015, 5:10 am
  #930  
FlyerTalk Evangelist
 
Join Date: Mar 2013
Location: London
Posts: 17,007
Originally Posted by ExpertFlyer Voice
Thanks for letting us know about that. We have the ability to request the seat map using any class code, and if we request using D instead of J those seats are returned as Blocked instead of Available. However we also found that JAL will then show those seats as Blocked instead of Occupied even if they are actually occupied, which isn't consistent with the rest of the seat map. However we welcome input on which would be more useful to our customers.
A separate option for "Business (Full fare)" and "Business (Discounted fare)" in the drop down menu?
Calchas is offline  


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