Last edit by: 747FC
The ExpertFlyer support by email is at [email protected]
This is a community-maintained wiki, it is not necessarily endorsed by ExpertFlyer.
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Searches currently not working:
To search AA upgrades:
This is a community-maintained wiki, it is not necessarily endorsed by ExpertFlyer.
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Searches currently not working:
- Upgrades - AY, BA, EK, EY, IB, QR, VS
- Awards - AY, BA, IB, EY, QR, VS
To search AA upgrades:
- Use the Award & Upgrade tool
- Only search for individual segments (set the "Connection Preference" drop-down to "Direct/Non-Stop only"). Flight results that are part of a connection won't show the upgrade version of C or A inventory because AA only files upgrade inventory as individual, not married, segments. (Married segments show revenue inventory instead of upgrade inventory.)
- To avoid confusion, check the "Exclude Codeshares" box, as AA awards and upgrades are not valid on codeshares.
ExpertFlyer.com Help Desk Thread
#856
Join Date: May 2007
Location: ORD, DEL
Programs: AA (Plt Pro; 1.5 MM)
Posts: 6,185
The classic case is someone who thinks he prefers a nonstop, but hasn't paused to consider if that preference would hold in case a 1-stop was available at ½ the price? Similarly at ITA people get carried by powerful advanced routing language: one might specify 90 min minimum connection time, but again would one have really minded an 85 min connection at ½ the price?
That's why I want such services to provide information, but not make many and if possible any judgment calls. For judgments I prefer the buck to stop with me---and before stopping, keep moving to me.
#857
FlyerTalk Evangelist
Join Date: Mar 2013
Location: London
Posts: 17,007
They already have the data in a sortable, selectable way. It's probably ten minutes of work.
If I specify a nonstop or a 90 minute minimum connection then that is precisely what I wanted. Were I willing to take an 85 minute connection then I would have said so. It's like when ITA offers me a four hour flight in Y when I explicitly said J or higher, saving me 4 GBP: no thanks. Or when ba.com thinks I might want to fly to CDG instead of ORY. Were I willing to do that, I would have said PAR not ORY as my destination. These little things do really annoy me because they waste my time.
It's up to you to widen your search parameters. In this case, the service is actually making a decision for you now to show you some extra results and not others. We don't really know why it picks certain things outside the specified parameters, so really you have more uncertainty on whether you have obtained the best result than you had if it had done what you had asked.
Anyway, while conducting any search, be it at EF, ITA, Google, or even non-travel stuff at Amazon, I like them to search a little beyond my parameters, just in case it uncovers some exceptional opportunity. If not I can always ignore these extra results.
The classic case is someone who thinks he prefers a nonstop, but hasn't paused to think if that preference would hold in case a 1-stop was available at ½ the price? Similarly at ITA people get carried by powerful advanced routing language: you might specify 90 min minimum connection time, but again would you have really minded an 85 min connection at ½ the price?
The classic case is someone who thinks he prefers a nonstop, but hasn't paused to think if that preference would hold in case a 1-stop was available at ½ the price? Similarly at ITA people get carried by powerful advanced routing language: you might specify 90 min minimum connection time, but again would you have really minded an 85 min connection at ½ the price?
It's up to you to widen your search parameters. In this case, the service is actually making a decision for you now to show you some extra results and not others. We don't really know why it picks certain things outside the specified parameters, so really you have more uncertainty on whether you have obtained the best result than you had if it had done what you had asked.
#859
Join Date: Aug 2001
Posts: 1,053
I just want a service that provides what it says it's going to provide. If I ask for non-stop BA flights between city pairs, and the service says that's what it's going to provide me with, then indirect flights on Alaska metal, not even with a BA codeshare, seem totally inappropriate to return. If it were me, I'd certainly filter out anything incorrectly returned from the GDS.
Now having said that, I do think it would be helpful to have enhanced sorting and filtering options on the results page, much like you can do on ITA Software's results page.
DAK
#861
FlyerTalk Evangelist
Join Date: Mar 2013
Location: London
Posts: 17,007
I can see there is some force in this argument.
#862
Join Date: Jul 2007
Location: Berlin
Programs: BA Gold; Accor Plat; IHG Diamond-Amb; Meliá & HH & Marriott Gold
Posts: 5,450
#863
FlyerTalk Evangelist
Join Date: Aug 2002
Location: London
Programs: Mucci. Nothing else matters.
Posts: 38,644
I can't see why this is an issue provided that the flights that match your request are returned, and returned at the top of the list. If you're looking for BA non-stops, IME they will be.
#865
Formerly known as awald
Join Date: Feb 2015
Posts: 13
Thanks for the information and quick response. As I am new to this, can you tell me why SQ's QMJFKNS does not appear to work?
According to the fare rules, the ticket must be issued in Area 1 (North America) and travelling to Area 2/3, CHECK.
The flight must be transatlantic on SQ 25 or SQ 26. CHECK
Just trying to find the cheapest flight from NYC to BKK between 11/30 and 12/12.
Then, what is the best way to search for these fare classes? Going direct to some of the airlines does not allow you to input the fare class. Any good options for this?
On a separate note, are there any good ways to find cheap mileage runs?
All of the help is appreciated again.
According to the fare rules, the ticket must be issued in Area 1 (North America) and travelling to Area 2/3, CHECK.
The flight must be transatlantic on SQ 25 or SQ 26. CHECK
Just trying to find the cheapest flight from NYC to BKK between 11/30 and 12/12.
Then, what is the best way to search for these fare classes? Going direct to some of the airlines does not allow you to input the fare class. Any good options for this?
On a separate note, are there any good ways to find cheap mileage runs?
All of the help is appreciated again.
#866
Join Date: May 2007
Location: ORD, DEL
Programs: AA (Plt Pro; 1.5 MM)
Posts: 6,185
It's like when ITA offers me a four hour flight in Y when I explicitly said J or higher, saving me 4 GBP: no thanks.
It's up to you to widen your search parameters.
Do I want J or Y? Well, usually Y because experience has taught me to assume that I can't afford J, but I would surely prefer J when the difference is very little and affordable.
Similarly, do I want a 15-hour nonstop to some Asian city or 22 hours with a connection? The answer may seem obvious till you consider the details. For example, the nonstop arrives at 1AM forcing me to get a hotel or sit in some plastic chair in the arrival hall till my next flight at 10AM; in contrast, the connecting flight allows me to spend the extra time in a first class lounge somewhere with shower and food, followed by 7AM arrival and a comfortable forward connection.
These are real example, such things do happen. There isn't a software package written that will allow us to "widen search" in all ways that are meaningful to human needs.
Last edited by aktchi; Feb 25, 2015 at 10:56 am Reason: Typos!
#867
Join Date: Sep 2014
Location: USA/Canada
Programs: UA Premier 1K, AC SE, Delta Platinum Medallion, Marriott Titanium
Posts: 448
ExpertFlyer Confusion
Hey guys,
Little confusion about ExpertFlyer. Looking at YUL-MIA... in "available classes" it shows "J0 D0 I0 Y0 B0 H0 K0 M0 L0 W0 V0 G0 N0 S0 O0 Q0" which from my understanding shows that there are 0 flights available.
However, when I click the "seat gadget", I see that some seats are available.
Why is this? I am trying to understand all the intrinsic features about ExpertFlyer but this has me
Little confusion about ExpertFlyer. Looking at YUL-MIA... in "available classes" it shows "J0 D0 I0 Y0 B0 H0 K0 M0 L0 W0 V0 G0 N0 S0 O0 Q0" which from my understanding shows that there are 0 flights available.
However, when I click the "seat gadget", I see that some seats are available.
Why is this? I am trying to understand all the intrinsic features about ExpertFlyer but this has me
#868
A FlyerTalk Posting Legend
Join Date: Sep 2009
Location: Minneapolis: DL DM charter 2.3MM
Programs: A3*Gold, SPG Plat, HyattDiamond, MarriottPP, LHW exAccess, ICI, Raffles Amb, NW PE MM, TWA Gold MM
Posts: 100,417
That particular flight seems not to be selling any more tickets. AA might be planning to cancel it.
Seat maps can be misleading because not everyone selects a seat when booking the flight.
Seat maps can be misleading because not everyone selects a seat when booking the flight.
#869
FlyerTalk Evangelist
Join Date: Dec 2007
Location: BOS/ORH
Programs: AS 75K
Posts: 18,323
If you look at the seats, All but 2 (11 E&F) either require a premium seat fee, Full Fare, limited to elites, Handicapped or completely blocked. I assume none of those without assignments have gone on to claims the 2 seats open to everyone
The icon key should be at the top right above the seat map showing which seats qualify as:
Available
Premium Only
Handicap-Accessible
Paid & Premium
Occupied
Blocked
Lavatory
Paid
The icon key should be at the top right above the seat map showing which seats qualify as:
Available
Premium Only
Handicap-Accessible
Paid & Premium
Occupied
Blocked
Lavatory
Paid
Last edited by CDKing; Feb 24, 2015 at 1:54 pm