Ooma
Aug 17, 2011 | 8:14 am
#77
Join Date: Feb 2000
Location: Menlo Park, CA, USA
Programs: UA 1MM 0P, AA, DL, *wood, Lifetime FPC Plat., IHG, HHD
Posts: 7,174
hackers
I had the date wrong, but hackers are going to target facebook and take the site down on the 5th of November, apparently. Someone had said last week, that is was NEXT wednesday - today, but that appears not to be accurate. Funny that the ooma site is offline as well as is the APPLE STORE of all things. Could be just a coincidence, could be someone taking out peering providers or data centers.
Aug 17, 2011 | 8:19 am
#78
In Memoriam
Join Date: Jun 2000
Programs: Honors Diamond, Hertz Presidents Circle, National Exec Elite
Posts: 36,111
Now when attempting to go to www.ooma.com , instead of the timeout this is coming up:
Drupal
Site off-line
The site is currently not available due to technical problems. Please try again later. Thank you for your understanding.
If you are the maintainer of this site, please check your database settings in the settings.php file and ensure that your hosting provider's database server is running. For more help, see the handbook, or contact your hosting provider.
Site off-line
The site is currently not available due to technical problems. Please try again later. Thank you for your understanding.
If you are the maintainer of this site, please check your database settings in the settings.php file and ensure that your hosting provider's database server is running. For more help, see the handbook, or contact your hosting provider.
Aug 17, 2011 | 8:25 am
#79
Join Date: Aug 2006
Location: DCA / WAS
Programs: DL 2+ million/PM, YX, Marriott Plt, *wood gold, HHonors, CO Plt, UA, AA EXP, WN, AGR
Posts: 9,386
Now when attempting to go to www.ooma.com , instead of the timeout this is coming up:
Aug 17, 2011 | 8:49 am
#80
FlyerTalk Evangelist
Join Date: Mar 2004
Location: Newport Beach, California, USA
Posts: 36,062
Aug 17, 2011 | 9:01 am
#82
In Memoriam
Join Date: Jun 2000
Programs: Honors Diamond, Hertz Presidents Circle, National Exec Elite
Posts: 36,111
Aug 17, 2011 | 9:08 am
#83
FlyerTalk Evangelist
Join Date: Mar 2004
Location: Newport Beach, California, USA
Posts: 36,062
One of the FB comments asked how many people died because a 911 call couldn't be placed. FWIW, this is one of the reasons I keep a separate MagicJack line in addition to my Ooma. I use the MJ number for vendors (so that any "junk" calls go only to the MJ) as well as for emergency backup to the Ooma. The MJ is only $20/year and provides virtually all of the features of Ooma, though call quality is demonstrably poorer.
Aug 17, 2011 | 9:17 am
#84
FlyerTalk Evangelist
Join Date: Mar 2004
Location: Newport Beach, California, USA
Posts: 36,062
Official word from Ooma
"We have experienced some technical difficulties this morning. We are working very hard to restore service. Some areas might be working sooner than others. We're very sorry for this inconvenience."
http://www.dslreports.com/shownews/O...-Outage-115712
DSLreports is a very reliable site.
http://www.dslreports.com/shownews/O...-Outage-115712
DSLreports is a very reliable site.
Aug 17, 2011 | 9:18 am
#85
Join Date: Apr 2010
Location: MCO/FRA
Programs: None anymore
Posts: 799
Aug 17, 2011 | 9:19 am
#86
FlyerTalk Evangelist
Join Date: Mar 2004
Location: Newport Beach, California, USA
Posts: 36,062
More word FROM Ooma
I'm not familiar with this source, but:
http://techcrunch.com/2011/08/17/oom...wn-nationwide/
Concerned customers who attempted to reach out to Oomas main office were treated to a canned message stating that the office was closed, and the voice mailbox was soon filled. Rumors have begun to swirl that Ooma is in the process of shutting down, but we can confirm that this is not that case.
A few calls to the Ooma customer service line yielded a brief conversation with a rep, who states that they are aware of the problem, and that service would we be restored within two hours. Apparently, once service is restored, the Ooma hub in customers homes will begin to work again without any input from the user. Affected customers should keep their eyes peeled for the tell-tale blue light on their hubs. This timetable will likely be little comfort to those affected, some of whom use Ooma as their business phone service. Updates are coming at a blistering pace, so all you Ooma users should stay tuned.
A few calls to the Ooma customer service line yielded a brief conversation with a rep, who states that they are aware of the problem, and that service would we be restored within two hours. Apparently, once service is restored, the Ooma hub in customers homes will begin to work again without any input from the user. Affected customers should keep their eyes peeled for the tell-tale blue light on their hubs. This timetable will likely be little comfort to those affected, some of whom use Ooma as their business phone service. Updates are coming at a blistering pace, so all you Ooma users should stay tuned.
Aug 17, 2011 | 9:21 am
#87
FlyerTalk Evangelist
Join Date: Mar 2004
Location: Newport Beach, California, USA
Posts: 36,062
A Tweet from Ooma
Sporadic failures on our Internet connectivity is affecting many customers. We are working to resolve the issue ASAP.
Aug 17, 2011 | 9:24 am
#88
Join Date: Feb 2000
Location: Menlo Park, CA, USA
Programs: UA 1MM 0P, AA, DL, *wood, Lifetime FPC Plat., IHG, HHD
Posts: 7,174
ooma site back up, my ooma services are too and SO IS THE APPLE STORE. they must be using the same backbone or peering provider. Is there a large internet provider going down?
Aug 17, 2011 | 9:39 am
#90
Join Date: Mar 2009
Posts: 392
Did you have to do anything on your end to re-start service?
Re boot modem or Ooma box?
Thanks