Mac problem, Ethernet input is not working.
Apr 24, 2007 | 6:36 pm
#1
Original Poster
Join Date: Aug 2003
Location: NYC
Programs: UA 1.5 Million Mile flyer, Hilton Diamond, Bonvoy Gold, Hertz 5* and PC since 1985
Posts: 5,611
Mac problem, Ethernet input is not working.
Anything I can do or should I bring it in to A Mac store?
Wireless works fine.
Thanks,
Jon
Wireless works fine.
Thanks,
Jon
Apr 24, 2007 | 8:13 pm
#3
Original Poster
Join Date: Aug 2003
Location: NYC
Programs: UA 1.5 Million Mile flyer, Hilton Diamond, Bonvoy Gold, Hertz 5* and PC since 1985
Posts: 5,611
Apr 24, 2007 | 8:46 pm
#4
Join Date: Nov 2002
Location: San Francisco, CA
Programs: US CP, *wood Gold, Marriott gold, Hilton something
Posts: 1,458
have you tried different cables?
are you sure the port is active? I think its the same in the GUI as the command line (which is what I know better)...but if you:
go into system preferences --> Network
select NETWORK PORT CONFIGURATIONS from the SHOW: drop-down
make sure everything has a check by it (or at leas the ethernet device).
then maybe as a double check:
Utilities folder --> Terminal
then type: ifconfig
see what it lists... typically the ethernet is en2 on the portables... so see if there are errors or an IP address or anything telling... or just post the entire output here.
are you sure the port is active? I think its the same in the GUI as the command line (which is what I know better)...but if you:
go into system preferences --> Network
select NETWORK PORT CONFIGURATIONS from the SHOW: drop-down
make sure everything has a check by it (or at leas the ethernet device).
then maybe as a double check:
Utilities folder --> Terminal
then type: ifconfig
see what it lists... typically the ethernet is en2 on the portables... so see if there are errors or an IP address or anything telling... or just post the entire output here.
Apr 25, 2007 | 4:52 am
#7
Original Poster
Join Date: Aug 2003
Location: NYC
Programs: UA 1.5 Million Mile flyer, Hilton Diamond, Bonvoy Gold, Hertz 5* and PC since 1985
Posts: 5,611
have you tried different cables?
are you sure the port is active? I think its the same in the GUI as the command line (which is what I know better)...but if you:
go into system preferences --> Network
select NETWORK PORT CONFIGURATIONS from the SHOW: drop-down
make sure everything has a check by it (or at leas the ethernet device).
then maybe as a double check:
Utilities folder --> Terminal
then type: ifconfig
see what it lists... typically the ethernet is en2 on the portables... so see if there are errors or an IP address or anything telling... or just post the entire output here.
are you sure the port is active? I think its the same in the GUI as the command line (which is what I know better)...but if you:
go into system preferences --> Network
select NETWORK PORT CONFIGURATIONS from the SHOW: drop-down
make sure everything has a check by it (or at leas the ethernet device).
then maybe as a double check:
Utilities folder --> Terminal
then type: ifconfig
see what it lists... typically the ethernet is en2 on the portables... so see if there are errors or an IP address or anything telling... or just post the entire output here.
I tried to run the diagnostics but it will not recognize it
Last edited by BDLORD; Apr 25, 2007 at 4:58 am
Apr 25, 2007 | 4:53 am
#8
Original Poster
Join Date: Aug 2003
Location: NYC
Programs: UA 1.5 Million Mile flyer, Hilton Diamond, Bonvoy Gold, Hertz 5* and PC since 1985
Posts: 5,611
Apr 25, 2007 | 7:54 am
#10
Join Date: Jul 2001
Location: Near Pittsburgh, Pennsylvania, USA, Earth (PIT)
Programs: Airline/TSA Avoidance Platinum, Hotel Disloyalty Silver, Hertz 1.7*
Posts: 5,277
If you choose "New" while in Network Port Configurations does it allow you to choose "Built-in Ethernet" as the port? If that shows as a choice for Port, you may be able to add it. (Just choose Built-in Ethernet, give it a name and save; if it takes you should be able to configure it.) If it doesn't show, sounds like a hardware problem.
Apr 25, 2007 | 11:03 pm
#11
Join Date: Aug 2005
Location: SoCal
Programs: AA PLAT
Posts: 27
I "had" the very same problem during the NAB show in Las Vegas last week.
It is not hardware - after a call to Apple Care, they suggested I go to to the Apple store ( I also have ProCare ) - and it was software. After they were able to determine that booting up on another HD got the ethernet to pull up an IP address, they did an "archive install" or reinstall of the OS, w/o losing any data, just passwords. ( it took about an hour ) my ethernet was up and running at the store a short time later.. ^
It is not hardware - after a call to Apple Care, they suggested I go to to the Apple store ( I also have ProCare ) - and it was software. After they were able to determine that booting up on another HD got the ethernet to pull up an IP address, they did an "archive install" or reinstall of the OS, w/o losing any data, just passwords. ( it took about an hour ) my ethernet was up and running at the store a short time later.. ^