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Mac problem, Ethernet input is not working.
Anything I can do or should I bring it in to A Mac store?
Wireless works fine. Thanks, Jon |
Do you have a hub or switch with status lights? If so, does the port you plug it into light up?
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Originally Posted by ScottC
(Post 7635398)
Do you have a hub or switch with status lights? If so, does the port you plug it into light up?
When I plug it in there is no light. |
Originally Posted by BDLORD
(Post 7635805)
Yes I do on my router.
When I plug it in there is no light. are you sure the port is active? I think its the same in the GUI as the command line (which is what I know better)...but if you: go into system preferences --> Network select NETWORK PORT CONFIGURATIONS from the SHOW: drop-down make sure everything has a check by it (or at leas the ethernet device). then maybe as a double check: Utilities folder --> Terminal then type: ifconfig see what it lists... typically the ethernet is en2 on the portables... so see if there are errors or an IP address or anything telling... or just post the entire output here. |
when did this start? has it ever worked? what changed? tried another cable?
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Take it to the Apple store.
Do a back up before you do. |
Originally Posted by SpaceBass
(Post 7635965)
have you tried different cables?
are you sure the port is active? I think its the same in the GUI as the command line (which is what I know better)...but if you: go into system preferences --> Network select NETWORK PORT CONFIGURATIONS from the SHOW: drop-down make sure everything has a check by it (or at leas the ethernet device). then maybe as a double check: Utilities folder --> Terminal then type: ifconfig see what it lists... typically the ethernet is en2 on the portables... so see if there are errors or an IP address or anything telling... or just post the entire output here. I tried to run the diagnostics but it will not recognize it |
Originally Posted by njxbean
(Post 7635968)
when did this start? has it ever worked? what changed? tried another cable?
Yes Nothing Yes, 5 different cables |
Farmington or Stamford genius bar: pick your poison!
Good luck. |
Originally Posted by BDLORD
(Post 7637150)
It only shows the Airport. No ethernet connection shown.
I tried to run the diagnostics but it will not recognize it |
I "had" the very same problem during the NAB show in Las Vegas last week.
It is not hardware - after a call to Apple Care, they suggested I go to to the Apple store ( I also have ProCare ) - and it was software. After they were able to determine that booting up on another HD got the ethernet to pull up an IP address, they did an "archive install" or reinstall of the OS, w/o losing any data, just passwords. ( it took about an hour ) my ethernet was up and running at the store a short time later.. ^ |
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