eSIM thread
#1247



Join Date: Jun 2003
Location: Denver CO
Programs: HHonors Gold, National Emerald Club, no airline affinity status
Posts: 3,805
Yes, that is what I did. I am not sure how often you can switch between them (and then back again) but it worked well for me. Again, not sure if you can do it multiple times in a billing cycle or for the year. It was a smooth process though I talked to someone on the phone when I made the switch (and then back).
#1248


Join Date: Mar 2000
Posts: 528
I've been a Verizon customer for many years and I still pay or my now adult kids' phones so we have 4 accounts on our line. My plan is no longer available for newcomers and is a bit cheaper than all other plans. I can't change it so I've been using esims which work well.
#1249




Join Date: Oct 2025
Posts: 5
On a recent trip to Japan I decided to give the Klook eSIM a whirl:
I had Googled some poor reviews of the service provided through Red Tea Mobile, but figured, at $1.50/1GB or $3.85/3GB why not? And it seemed fine -- I didn't do anything bandwidth-intensive but it was perfectly acceptable for email, web browsing, social media, and Google Maps.
I had Googled some poor reviews of the service provided through Red Tea Mobile, but figured, at $1.50/1GB or $3.85/3GB why not? And it seemed fine -- I didn't do anything bandwidth-intensive but it was perfectly acceptable for email, web browsing, social media, and Google Maps.
#1250




Join Date: Jul 2007
Location: Brisbane, Australia
Programs: UA 1K/MM, Marriott Titanium, IHG Gold, Hertz PC, Avis PC
Posts: 8,529
#1251



Join Date: Oct 2007
Location: BWIADCA
Posts: 2,265
Which eSim should I get if I'm planning on starting the trip in Switzerland, then after few days moving to Austria for couple of days, and again to Germany for couple of days before returning to Switzerland. Total length of the trip is 8 days. Should I get eSim from Swiss provider?
#1252

Join Date: May 2015
Posts: 346
You need a regional plan that covers those 3 countries. Probably that will be a Europe plan that covers many more countries as well. All the main eSIM companies have those, generally they a bit more expensive than single country plans. Recently I have been using Airalo, Jetpac, Saily but there are many more.
#1253
Formerly known as koeche


Join Date: Mar 2012
Location: Switzerland
Programs: LX HON, QR Gold, Hilton Diamond, Bonvoy Titanium, Hyatt Glob, Windows 11, Firefox
Posts: 528
Which eSim should I get if I'm planning on starting the trip in Switzerland, then after few days moving to Austria for couple of days, and again to Germany for couple of days before returning to Switzerland. Total length of the trip is 8 days. Should I get eSim from Swiss provider?
#1256



Join Date: Jun 2012
Posts: 3,698
You should not be paying more than $1-1.5/GB.
Jetpac is not unlimited (max 7day*3GB/day =21GB full speed then throttled)... But if you know you only need 5-10GB, you should be paying at most $10-$15
First 3GB in 24hours data is unthrottled. Post that, data speed is capped at 1MBPS
Last edited by paperwastage; Dec 12, 2025 at 7:38 am
#1257



Join Date: Sep 2013
Location: DAL
Posts: 2,226
If you have a Chase or Citibank cards, check the merchant offers for cash back. My.Chase card has 15% back and my Citibank card has 10.5% back.
#1258




Join Date: May 2005
Location: Mid-Atlantic
Posts: 5,022
Update on WindTre eSim
I tried requesting a refund from WindTre for the eSim that never worked, didn't get a response. Credit card company made some excuse not to deal with it because it was an international charge, so I decided it was a live-and-learn situation and didn't expend more energy on fighting for the 25.
Two weeks ago, the refund showed up on my card, a pleasant surprise.
Two weeks ago, the refund showed up on my card, a pleasant surprise.
Update on https://www.windtre.it/giubileo/tour...pilgrim-web-en promotion:
AVOID THIS AT ALL COSTS.
Paid the money, spent about 45 minutes uploading the ID through a link, filing out multiple forms, etc. Got an email saying everything had been received. Upon arrival in Italy, got an email saying there was a problem with the ID not being photographed on both sides, which considering the photo was of my passport's 2 pages with the photos and data, didn't make much sense. Could not reach WindTre by phone or email, could not find English contact info for them. Had to find a WindTre office in Rome, and the clerk there said the eSims never work, no one should buy them. My next move will be to file a chargeback request with the credit card company.
AVOID THIS AT ALL COSTS.
Paid the money, spent about 45 minutes uploading the ID through a link, filing out multiple forms, etc. Got an email saying everything had been received. Upon arrival in Italy, got an email saying there was a problem with the ID not being photographed on both sides, which considering the photo was of my passport's 2 pages with the photos and data, didn't make much sense. Could not reach WindTre by phone or email, could not find English contact info for them. Had to find a WindTre office in Rome, and the clerk there said the eSims never work, no one should buy them. My next move will be to file a chargeback request with the credit card company.
#1259




Join Date: Sep 2022
Programs: United Mileage Plus
Posts: 1,735
I tried requesting a refund from WindTre for the eSim that never worked, didn't get a response. Credit card company made some excuse not to deal with it because it was an international charge, so I decided it was a live-and-learn situation and didn't expend more energy on fighting for the 25€.
Two weeks ago, the refund showed up on my card, a pleasant surprise.
Two weeks ago, the refund showed up on my card, a pleasant surprise.
Good that you got the refund but would have been nice to hear why it didn't work.
Did you try any social media channels to try to reach them?
I had some success with Vodafone Espana for a physical SIM, which you're able to recharge online with a US credit card. They have a fairly responsive Twitter account which communicates in English. But that may be an unusual thing, though some of these carriers may be targeting foreign visitors who are most likely to speak English if not Spanish.
#1260




Join Date: May 2005
Location: Mid-Atlantic
Posts: 5,022
According to the staff in a WindTre shop in Rome, "the eSims never work" - they didn't elaborate further. As for the refund request, as they didn't respond directly to my request, can't say what the issue, except maybe they were just incredibly s-l-o-w in processing it, since I eventually did get the refund.

