eSIM thread
Jun 7, 2019 | 12:44 pm
#76
Original Poster
FlyerTalk Evangelist
Join Date: Nov 2002
Location: ORD
Posts: 14,772
Well, I took gfunkdave advice and called T-mobile to get a sim swap. I got an idiot on the phone. I told her to send me to tech support to get the sim swap as she did not understand what a sim swap was. Instead, she sent me to a supervisor. We had a very long talk. she told me that they will never use esim for a post-paid account. You are to use the e-sim with a foreign carrier. She also stated that she receives several calls a week when are they going to esim for post-paid accounts. When I got through with her I sent a live chat message for a sim swap. The rep there said they no longer do sim swap with just an EID number. I think they have noted my account so I can not ask for a sim swap. Of course, The foreign carrier I use does not have esim. So I am just outta luck.
If not, you'll just have to be a caveman and swap out the physical SIMs...
Jun 7, 2019 | 2:58 pm
#77
Join Date: Jun 2011
Location: DCA
Programs: AA EXP; BoNVoY Plat LTP
Posts: 1,990
I was just refused to transfer my postpaid account to eSim by Tmobile by chat (giving the EID number for the sim) and my foreign carrier (in Italy) has no eSim support. I will try again tonight but this sucks.
Jun 8, 2019 | 5:10 am
#78
Join Date: Sep 2008
Location: AUS
Programs: AY+ Platinum, BAC, AA, Hyatt Globalist, Amex Plat
Posts: 7,523
Well, the eSIM concept sure seems to be stalling. I was excited about this but it appears Apple was far more excited about this than the carriers.
Does anyone have any thoughts as to why the carriers are so resistant to eSIMs? I mean, why do the care? I pay for my phones in cash, so it's not like I'm on a contract. I can leave any time I choose, so it's not like a physical SIM keeps me "locked" to T-Mobile.
Regards
Does anyone have any thoughts as to why the carriers are so resistant to eSIMs? I mean, why do the care? I pay for my phones in cash, so it's not like I'm on a contract. I can leave any time I choose, so it's not like a physical SIM keeps me "locked" to T-Mobile.
Regards
Jun 8, 2019 | 11:32 am
#79
Join Date: Jan 2005
Location: BWI,IAD,DCA
Programs: UA gold, Hyatt Plat Marriott silver,Hilton Gold, PC Plat., SPG Gold.,Hertz Gold, Global Entry
Posts: 657
AT&T has the esim so does Verizon. The last time I checked AT&T they were $120.00 a line. I am sure there are better deals, but that is ridiculous. I just don't understand T-mobile on this.
Jun 9, 2019 | 11:05 pm
#80
Join Date: Jan 2015
Location: PDX
Programs: Nexus, NoLoyalty
Posts: 373
I've heard the theory that TMobile likes the $25 per SIM card activation fee and somehow hasn't figured out how to charge that for eSIM.
I'd blame it on inertia in upper management, though, as it's easy to do and works fine. (Source: Did it with no issues, very quickly, no issues in the month or two since I did it).
I'd blame it on inertia in upper management, though, as it's easy to do and works fine. (Source: Did it with no issues, very quickly, no issues in the month or two since I did it).
Jun 10, 2019 | 8:45 am
#81
Suspended
Join Date: Jul 2007
Location: PHL
Posts: 10,060
Well, I took gfunkdave advice and called T-mobile to get a sim swap. I got an idiot on the phone. I told her to send me to tech support to get the sim swap as she did not understand what a sim swap was. Instead, she sent me to a supervisor. We had a very long talk. she told me that they will never use esim for a post-paid account. You are to use the e-sim with a foreign carrier. She also stated that she receives several calls a week when are they going to esim for post-paid accounts. When I got through with her I sent a live chat message for a sim swap. The rep there said they no longer do sim swap with just an EID number. I think they have noted my account so I can not ask for a sim swap. Of course, The foreign carrier I use does not have esim. So I am just outta luck.
Thank for this thread. My wife got the Xs Max. I've been trying to get t-mobile to swich it to e-sim. I tried Twitter & iMessage several times, they're not willing to do it. I went to the store, got a rep who's willing to try eventhough he think it will not work. He was surprised that the system accept the eid number 
. I do have to wait 30-45 mins to continue on the next step though.
. I do have to wait 30-45 mins to continue on the next step though.
Jun 10, 2019 | 9:00 pm
#82
Moderator, El Al and Marriott Bonvoy, FlyerTalk Evangelist
Join Date: Feb 2005
Location: SIN
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https://www.linkedin.com/pulse/next-...esims-anderson
Jun 17, 2019 | 6:40 am
#83
Original Poster
FlyerTalk Evangelist
Join Date: Nov 2002
Location: ORD
Posts: 14,772
Just a quick report that I used my Ubigi e-SIM in France all last week, and it worked fine. I bought a 3GB plan from their app when I landed at CDG and it started working right away. My phone seemed to prefer the SFR network, but I had weird connectivity dropouts with them. It also worked with Orange, so I set my phone to Orange manually and everything worked well.
Jun 18, 2019 | 2:01 am
#84
Join Date: Aug 2006
Location: San Jose CA
Posts: 1,100
Traveling through Switzerland, Austria, Hungary. Bought the Europe-wide $59 10GB Ubigi package for my wife. Shes a data monster and ate through the entire allotment (half through tethering) in 5 or 6 days. Tried to top up with another 10GB but was told that I already purchased that. I was able to buy her the $25 3GB package, but had to restart the IPhone to get it going.
Jun 18, 2019 | 6:30 pm
#85
Join Date: Apr 2014
Posts: 409
10GB in 5 or 6 days, while on vacation?! Tell her to stop streaming Netflix on vacation! 😄
Traveling through Switzerland, Austria, Hungary. Bought the Europe-wide $59 10GB Ubigi package for my wife. Shes a data monster and ate through the entire allotment (half through tethering) in 5 or 6 days. Tried to top up with another 10GB but was told that I already purchased that. I was able to buy her the $25 3GB package, but had to restart the IPhone to get it going.
Jun 30, 2019 | 7:39 pm
#88
Join Date: Jan 2013
Location: Hawai'i Nei
Programs: Au: HA, UA, Marriott, Hilton; GE
Posts: 7,810
Advice Needed re Ubigi and Verizon Iphone Xs
I have an unlocked Verizon Iphone Xs. My primary number is on the esim and the secondary number is on the physical sim.
Today, while still in my home area, while using the Ubigi website as a guide (the picture instructions did not exactly match my reality), I tried downloading a Ubigi profile. After I installed the QR code, my primary number stopped accepting and making calls. Yikes, I immediately deleted the Ubigi profile, reset some settings, and things seem to be back to normal.
Anyone have an idea of why the Ubigi altered my phone's ability to make/receive calls and how I can install Ubigi so that I can use it for data when I travel.
Many thanks.
Today, while still in my home area, while using the Ubigi website as a guide (the picture instructions did not exactly match my reality), I tried downloading a Ubigi profile. After I installed the QR code, my primary number stopped accepting and making calls. Yikes, I immediately deleted the Ubigi profile, reset some settings, and things seem to be back to normal.
Anyone have an idea of why the Ubigi altered my phone's ability to make/receive calls and how I can install Ubigi so that I can use it for data when I travel.
Many thanks.
Jun 30, 2019 | 7:46 pm
#89
Join Date: Apr 2014
Posts: 409
Only one eSIM at a time can be used I believe. You can store more than one eSIM in your iPhone, but you can use only one at a time. To switch eSIMs, tap Settings, tap either Cellular or Mobile Data, and then tap the plan you want to use. Then tap Turn On This Line.
https://support.apple.com/en-us/HT209044
https://support.apple.com/en-us/HT209044
I have an unlocked Verizon Iphone Xs. My primary number is on the esim and the secondary number is on the physical sim.
Today, while still in my home area, while using the Ubigi website as a guide (the picture instructions did not exactly match my reality), I tried downloading a Ubigi profile. After I installed the QR code, my primary number stopped accepting and making calls. Yikes, I immediately deleted the Ubigi profile, reset some settings, and things seem to be back to normal.
Anyone have an idea of why the Ubigi altered my phone's ability to make/receive calls and how I can install Ubigi so that I can use it for data when I travel.
Many thanks.
Today, while still in my home area, while using the Ubigi website as a guide (the picture instructions did not exactly match my reality), I tried downloading a Ubigi profile. After I installed the QR code, my primary number stopped accepting and making calls. Yikes, I immediately deleted the Ubigi profile, reset some settings, and things seem to be back to normal.
Anyone have an idea of why the Ubigi altered my phone's ability to make/receive calls and how I can install Ubigi so that I can use it for data when I travel.
Many thanks.
Jun 30, 2019 | 7:52 pm
#90
Join Date: Jan 2013
Location: Hawai'i Nei
Programs: Au: HA, UA, Marriott, Hilton; GE
Posts: 7,810
Only one eSIM at a time can be used I believe. You can store more than one eSIM in your iPhone, but you can use only one at a time. To switch eSIMs, tap Settings, tap either Cellular or Mobile Data, and then tap the plan you want to use. Then tap Turn On This Line.
https://support.apple.com/en-us/HT209044
https://support.apple.com/en-us/HT209044