My Adventures with Toggle Mobile (Mostly Good)
Jan 8, 2014, 10:50 am
#61
Join Date: Aug 2013
Posts: 6
You jogged my memory. I think that initially I only had a UK option. But as I added countries additional country options showed up. And I don't think they ever disappeared from checking my phone last night.
Feb 2, 2014, 7:04 pm
#62
FlyerTalk Evangelist
Join Date: Apr 2009
Location: where lions are led by donkeys...
Programs: Lifetime Gold, Global Entry, Hertz PC, and my wallet
Posts: 20,348
Started to use it in the US. So, a few things:
It displays T-Mobile US - Toggle mobile as the provider and I am being charged local rates by looking at my call history.
I do not trust "Automatic" mode so manually set it to "USA" to "latch".
I have one issue that I will pursue with their customer service (and I agree that every email comes back like a copy/paste from part of some massive script somewhere) where a friend with an iphone cannot receive my texts. Other friends with iphones do. As far as I am aware all other texts appear to be going through. I have tried both "Reply" and "New".
Within about 10 minutes of turning it on in the US I got the text confirming my local number was active. And about 20 mins later the APN settings were texted to me - but I had no intention of using them so cannot comment on the data service.
They seem to have added more countries and although they still say "9 Local Numbers" I can count 13. 13 local numbers?
The website is OK, I can mostly get what I need from it but it is not the best out there by a longshot.
Coverage where I am in CA, South Bay is very good. No go in Yosemite though but that's fine.
It displays T-Mobile US - Toggle mobile as the provider and I am being charged local rates by looking at my call history.
I do not trust "Automatic" mode so manually set it to "USA" to "latch".
I have one issue that I will pursue with their customer service (and I agree that every email comes back like a copy/paste from part of some massive script somewhere) where a friend with an iphone cannot receive my texts. Other friends with iphones do. As far as I am aware all other texts appear to be going through. I have tried both "Reply" and "New".
Within about 10 minutes of turning it on in the US I got the text confirming my local number was active. And about 20 mins later the APN settings were texted to me - but I had no intention of using them so cannot comment on the data service.
They seem to have added more countries and although they still say "9 Local Numbers" I can count 13. 13 local numbers?
The website is OK, I can mostly get what I need from it but it is not the best out there by a longshot.
Coverage where I am in CA, South Bay is very good. No go in Yosemite though but that's fine.
Feb 2, 2014, 9:32 pm
#63
Suspended
Join Date: Jan 2013
Location: LAX/SNA
Programs: AA, Hilton Gold
Posts: 3,887
Yeah, their latching does seem to be working in the US now, which is nice. Their customer service needs English lessons like United needs a new CEO, but they are nice, which is more than I can say for KnowRoaming.
Feb 3, 2014, 8:12 am
#64
Join Date: Dec 2006
Location: PHL
Posts: 3,113
I do not trust "Automatic" mode so manually set it to "USA" to "latch".
I have one issue that I will pursue with their customer service (and I agree that every email comes back like a copy/paste from part of some massive script somewhere) where a friend with an iphone cannot receive my texts. Other friends with iphones do. As far as I am aware all other texts appear to be going through. I have tried both "Reply" and "New".
I have one issue that I will pursue with their customer service (and I agree that every email comes back like a copy/paste from part of some massive script somewhere) where a friend with an iphone cannot receive my texts. Other friends with iphones do. As far as I am aware all other texts appear to be going through. I have tried both "Reply" and "New".
It is interesting that you are having issues sending texts to an iPhone. I sent a text to my own iPhone last month (to keep the account alive in between European trips) and the text never arrived, although the charge did show up on my account. In this case, I wasn't that upset, since all I wanted to do was extend the life of my account, but I can see how it would be irritating if you need actually to communicate with someone.
They seem to have added more countries and although they still say "9 Local Numbers" I can count 13. 13 local numbers?
Feb 3, 2014, 8:21 am
#65
FlyerTalk Evangelist
Join Date: Apr 2009
Location: where lions are led by donkeys...
Programs: Lifetime Gold, Global Entry, Hertz PC, and my wallet
Posts: 20,348
"Automatic" mode seems no longer to work for me, which is not a big deal since I almost always know what country I am in.
It is interesting that you are having issues sending texts to an iPhone. I sent a text to my own iPhone last month (to keep the account alive in between European trips) and the text never arrived, although the charge did show up on my account. In this case, I wasn't that upset, since all I wanted to do was extend the life of my account, but I can see how it would be irritating if you need actually to communicate with someone.
What the "9 Local Numbers" means is that their SIM technology allows you to have up to nine local numbers (+ the UK number) on your SIM at any time. They offer numbers, as you have noted, in 13 countries.
It is interesting that you are having issues sending texts to an iPhone. I sent a text to my own iPhone last month (to keep the account alive in between European trips) and the text never arrived, although the charge did show up on my account. In this case, I wasn't that upset, since all I wanted to do was extend the life of my account, but I can see how it would be irritating if you need actually to communicate with someone.
What the "9 Local Numbers" means is that their SIM technology allows you to have up to nine local numbers (+ the UK number) on your SIM at any time. They offer numbers, as you have noted, in 13 countries.
Feb 3, 2014, 11:56 am
#66
Moderator, Hertz; FlyerTalk Evangelist
Join Date: Nov 2005
Location: KRK
Programs: UA 1MM, BA GGL, Hyatt Glob, Hilton Diamond and others
Posts: 12,691
with the numbers, once you add a local country you can't remove it from the SIM. Thus if you added all the 9 your allowed and wanted to say add a 10th, it won't allow you. I found out the other day when I wanted to add it. Doesn't matter if the others are active or not.
I contacted Toggle and they said that when I add a country, that information is written on the SIM and can't be undone. They did offer to mail me a new SIM though. But I don't think many will need all 13 countries
I contacted Toggle and they said that when I add a country, that information is written on the SIM and can't be undone. They did offer to mail me a new SIM though. But I don't think many will need all 13 countries
Feb 3, 2014, 4:48 pm
#67
Join Date: Nov 2006
Location: Detroit; Formerly Dubai
Posts: 3,652
Question 1: Does the UK count as one of the 9 since it is preprogrammed. I have the US and use it regularly.
I'm doing a driving tour through the Netherlands, Belgium, France, Luxemborg, and Germany this year. My nephew is borrowing it for Poland and my best friend lives in Australia. I may have to replace the SIM card sooner or later.
I'm doing a driving tour through the Netherlands, Belgium, France, Luxemborg, and Germany this year. My nephew is borrowing it for Poland and my best friend lives in Australia. I may have to replace the SIM card sooner or later.
Last edited by Dubai Stu; Feb 3, 2014 at 5:18 pm
Feb 3, 2014, 5:27 pm
#68
Moderator, Hertz; FlyerTalk Evangelist
Join Date: Nov 2005
Location: KRK
Programs: UA 1MM, BA GGL, Hyatt Glob, Hilton Diamond and others
Posts: 12,691
Question 1: Does the UK count as one of the 9 since it is preprogrammed. I have the US and use it regularly.
I'm doing a driving tour through the Netherlands, Belgium, France, Luxemborg, and Germany this year. My nephew is borrowing it for Poland and my best friend lives in Australia. I may have to replace the SIM card sooner or later.
I'm doing a driving tour through the Netherlands, Belgium, France, Luxemborg, and Germany this year. My nephew is borrowing it for Poland and my best friend lives in Australia. I may have to replace the SIM card sooner or later.
I have UK, PL(live there), NO (friends), CH (was on holiday), USA (family), OZ (was on holiday), FR (was on holiday), DE (visit frequently), NL (was on holiday). Tried to add ES and it failed. I might order a new SIM, but then again I don't see anytime in the future I will be traveling to ES, DE, IE, or DK.
I don't see Luxembourg on the list. With your countries you listed, that's 7 counting the UK. You still got space for 2.
Feb 3, 2014, 8:17 pm
#69
Suspended
Join Date: Jan 2013
Location: LAX/SNA
Programs: AA, Hilton Gold
Posts: 3,887
with the numbers, once you add a local country you can't remove it from the SIM. Thus if you added all the 9 your allowed and wanted to say add a 10th, it won't allow you. I found out the other day when I wanted to add it. Doesn't matter if the others are active or not.
I contacted Toggle and they said that when I add a country, that information is written on the SIM and can't be undone. They did offer to mail me a new SIM though. But I don't think many will need all 13 countries
I contacted Toggle and they said that when I add a country, that information is written on the SIM and can't be undone. They did offer to mail me a new SIM though. But I don't think many will need all 13 countries
Feb 4, 2014, 2:41 am
#72
Join Date: May 2012
Location: SNA, LAX, PHL, NYC
Programs: AA Executive Platinum, Marriott Bonvoy Titanium
Posts: 663
I was unable to "latch" my SIM to my old blackberry in the US and in the NL... it seems to only "like" the UK. Not an issue since I have spent 1 day in the NL so far, but perhaps I should reach out to them to try mailing a new SIM?
Has anyone had a problem where the SIM won't latch at all in any countries outside the UK that was resolved by receiving a new SIM? Multiple conversations with customer support have done nothing.
Has anyone had a problem where the SIM won't latch at all in any countries outside the UK that was resolved by receiving a new SIM? Multiple conversations with customer support have done nothing.
Last edited by Consultette; Feb 4, 2014 at 2:51 am
Feb 4, 2014, 2:55 am
#73
Moderator, Hertz; FlyerTalk Evangelist
Join Date: Nov 2005
Location: KRK
Programs: UA 1MM, BA GGL, Hyatt Glob, Hilton Diamond and others
Posts: 12,691
I highly doubt anyone would need all the countries, but it is something to keep in mind before you add a local number to a country your flying thru for a few hours...
Feb 4, 2014, 4:44 am
#74
Suspended
Join Date: Jan 2013
Location: LAX/SNA
Programs: AA, Hilton Gold
Posts: 3,887
Well I'm sure a lot of people are going to visit more than 9 countries in their life...
Feb 4, 2014, 5:51 am
#75
Join Date: Nov 2006
Location: Detroit; Formerly Dubai
Posts: 3,652
It sounds like they were replace SIM cards without all that much hassle. Only time will tell. For me, this isn't that big a deal. I have an iPhone with ATT's unlimited international data. I'm using it only for voice and will trigger a callback to make the calls in layover cities. Their loss.