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-   -   Test & Go Application Process changes (https://www.flyertalk.com/forum/thailand/2067454-test-go-application-process-changes.html)

Martellus Feb 8, 2022 7:39 am


Originally Posted by BinSabai (Post 33973554)
if you arrive before 6pm, it counts as day ONE...so if you land on the 11. before 6pm, your 5. day will be the 15.
if you arrive after 6pm, it counts as day ZERO...so if you land on the 11. after 6pm, your day 5 will the the 16.

We were actually told something different by our hotel. (St. Regis) They told us that the scheduled arrival of your plane, regardless of time, counts as day 1. We're arriving just before midnight, but we were told to book the test package on our arrival day.

That being said, I see conflicting things on the internet so I'm sure that either solution works.

Davvidd Feb 8, 2022 10:32 pm

I have eventually managed to get by Day one sorted out in BKK. Now trying to sort out the Day 5 in Phuket. Any advice in contacting any good hotel and how? My first day in Phuket is my Day 5 and then I have one more day in Phuket and then back to BKK.

In the first test and go scheme all the hotels including Agoda and Booking.com had the test and go rates on their sites. Now I do not see that at all.

Will08 Feb 9, 2022 10:29 am


Originally Posted by BinSabai (Post 33973554)
if you arrive before 6pm, it counts as day ONE...so if you land on the 11. before 6pm, your 5. day will be the 15.
if you arrive after 6pm, it counts as day ZERO...so if you land on the 11. after 6pm, your day 5 will the the 16.

I know this was an ASQ rule as I had to suffer with that twice in BKK last year. However, are you sure this rule still applies for test and go? The reason I ask is I have seen a lot of hotels offering day one packages, day 5 packages and a combined package of 5 nights. What I haven't seen is any hotel offering a 6 night package for those who have a late arrival.

Davvidd Feb 9, 2022 11:39 am

I hate this test and go procedures. Not the laws itself but the difficulty in getting it sorted out. Hotels are scamming people. Especially in Phuket.

BinSabai Feb 9, 2022 1:36 pm


Originally Posted by Will08 (Post 33977407)
I know this was an ASQ rule as I had to suffer with that twice in BKK last year. However, are you sure this rule still applies for test and go? The reason I ask is I have seen a lot of hotels offering day one packages, day 5 packages and a combined package of 5 nights. What I haven't seen is any hotel offering a 6 night package for those who have a late arrival.

the rule has not changed, but it is not so crucial anymore
possible that some hotels handle it differently and that authorities do not care much...

washeelers747 Feb 10, 2022 6:56 am


Originally Posted by Davvidd (Post 33977590)
I hate this test and go procedures. Not the laws itself but the difficulty in getting it sorted out. Hotels are scamming people. Especially in Phuket.

If you hate this process, simply vote with your wallet and go somewhere else. More Thailand see tourist dollars go toward other countries, they will feel more pressure to scrap this circus process ( I won't go till they drop this nonsense and every week I see more announcement by countries to welcome fully vaccinated visitors with minimal or no requirement while Thailand bury their head in sand and think people will blindly coming no matter what).

Davvidd Feb 10, 2022 9:41 am

Got my Pass today. Just 24 hours.

NWplatinum Feb 10, 2022 10:21 am

Got mine on Monday. Flying tonight. Got my negative PCR test yesterday. Where is one supposed to submit that?

eccentricfusion Feb 10, 2022 10:45 am


Originally Posted by NWplatinum (Post 33980395)
Got mine on Monday. Flying tonight. Got my negative PCR test yesterday. Where is one supposed to submit that?

You don't need to submit the PCR test electronically. Have two printouts of it (one will suffice but just in case) and it will be checked at agents at the airport prior to boarding the plane at check in, might be checked again at the gate if you have a connection, then it will be checked when you deplane in Thailand along with your Thai Pass QR code.

NWplatinum Feb 10, 2022 11:30 am


Originally Posted by eccentricfusion (Post 33980500)
You don't need to submit the PCR test electronically. Have two printouts of it (one will suffice but just in case) and it will be checked at agents at the airport prior to boarding the plane at check in, might be checked again at the gate if you have a connection, then it will be checked when you deplane in Thailand along with your Thai Pass QR code.

Thank you, I will keep the QR code of the Test and Go, approval and the QR code for negative test.

Martellus Feb 10, 2022 11:46 am

Just to confirm, the PCR test is 72 hours before flight departure time, *not* 72 hours before arrival time, correct?

NWplatinum Feb 10, 2022 11:52 am


Originally Posted by Martellus (Post 33980689)
Just to confirm, the PCR test is 72 hours before flight departure time, *not* 72 hours before arrival time, correct?

Yes, I believe so that was the premise I went with. My PCR test place usually will get it back to you in less than 24 hours. So I took the test the morning of the 9th for a 10th departure. But when arriving if they give you any problems explain to them you got the test 72 hours before your flight departure. Since my test results were taken the 9th US time, but I'll be arriving the 12th into Thailand, if they give me any problems I will explain it has only been 48 hours since my test.

eccentricfusion Feb 10, 2022 3:04 pm


Originally Posted by Martellus (Post 33980689)
Just to confirm, the PCR test is 72 hours before flight departure time, *not* 72 hours before arrival time, correct?


Originally Posted by NWplatinum (Post 33980715)
Yes, I believe so that was the premise I went with. My PCR test place usually will get it back to you in less than 24 hours. So I took the test the morning of the 9th for a 10th departure. But when arriving if they give you any problems explain to them you got the test 72 hours before your flight departure. Since my test results were taken the 9th US time, but I'll be arriving the 12th into Thailand, if they give me any problems I will explain it has only been 48 hours since my test.

It's a little strange to me how they want it, but the results should be issued no more than 72 hours prior. The collection of the sample can be more than 72 hours, which is odd, but the date of the result should be no more than 72 hours of your initial flight, not 72 hours prior to entry into Thailand. You shouldn't have any issues entering.

NWplatinum Feb 10, 2022 3:25 pm

At the airport now and just letting everyone know that Qatar airways wanted an actual printed physical copy of the Thai Test and Go QR code. Now I’m waiting to get it printed.

BinSabai Feb 10, 2022 6:14 pm

just entered 4. time into Thailand since March 2020
much more arriving passengers now, but nevertheless was in the car within 25 minutes...(despite TG911 from London landed 5 minutes earlier than us)
they checked basically only Thailand Pass QR code and PCR test, no other documents

NWplatinum Feb 10, 2022 6:20 pm


Originally Posted by BinSabai (Post 33981682)
just entered 4. time into Thailand since March 2020
much more arriving passengers now, but nevertheless was in the car within 25 minutes...(despite TG911 from London landed 5 minutes earlier than us)
they checked basically only Thailand Pass QR code and PCR test, no other documents

Did it have it be printed, or would they let you show your phone?

SKT-DK Feb 10, 2022 6:37 pm


Originally Posted by BinSabai (Post 33981682)
just entered 4. time into Thailand since March 2020
much more arriving passengers now, but nevertheless was in the car within 25 minutes...(despite TG911 from London landed 5 minutes earlier than us)
they checked basically only Thailand Pass QR code and PCR test, no other documents

Welcome home! Glad to hear it was a quick process :)

eccentricfusion Feb 10, 2022 7:04 pm


Originally Posted by NWplatinum (Post 33981694)
Did it have it be printed, or would they let you show your phone?

Both had to be printed when I went through about a month ago.

BinSabai Feb 10, 2022 7:53 pm


Originally Posted by NWplatinum (Post 33981694)
Did it have it be printed, or would they let you show your phone?

sorry that I did not try to show it on my phone...so used to paper in thailand...actually everybody had a folder of printed documents....

SKT-DK Feb 10, 2022 7:54 pm


Originally Posted by eccentricfusion (Post 33981768)
Both had to be printed when I went through about a month ago.

They do indeed love paper - best advice is to print all documentation, as the airline staff at check-in will want to see everything too.

NWplatinum Feb 10, 2022 8:55 pm

Qatar airways said only the Thai pass has to be printed at immigration. I will print everything, hotel, insurance, negative PCR, and whatever else at the business center in Doha on my layover just to be safe.

SKT-DK Feb 10, 2022 10:23 pm


Originally Posted by NWplatinum (Post 33981946)
Qatar airways said only the Thai pass has to be printed at immigration. I will print everything, hotel, insurance, negative PCR, and whatever else at the business center in Doha on my layover just to be safe.

At immigration, likely that is the case yes - if I remember correctly they only bothered about ThailandPass and maybe the hotel reservation.
Qatar Airways on the other hand demanded to see everything in writing upon check-in ..

maerim Feb 10, 2022 10:53 pm

2 weeks ago I transited at Doha and showed on my phone Thailand Pass, Test Result and Hotel Booking. Previous month on the same flight I did not have to show anything.

I was informed by staff at the gate that they had been instructed by authorities in Thailand to check all required documents carefully. As I waited for the bus to take BC passengers on a tour of the airport about 5% of passengers were turned away for further checking by a supervisor. All were eventually allowed to board but there were a lot of confused and worried faces. it would be better if airlines informed passengers what is required and in which format.

For arrival in Thailand I always print all required documents. In my opinion it is easier and quicker for staff to read. Having said that I have always shown my vaccination certificate on Morprom without any problem.

SKT-DK Feb 11, 2022 12:33 am


Originally Posted by maerim (Post 33982125)

For arrival in Thailand I always print all required documents. In my opinion it is easier and quicker for staff to read. Having said that I have always shown my vaccination certificate on Morprom without any problem.

Completely agree - Mor Phrom works for vaccine certificate on the Thai side of things. Actually I just made a print-out of mine to show to the check-in staff for simplicity's sake, which in hindsight was the right way to go.

restlessinRNO Feb 11, 2022 12:47 am


Originally Posted by eccentricfusion (Post 33981262)
It's a little strange to me how they want it, but the results should be issued no more than 72 hours prior. The collection of the sample can be more than 72 hours, which is odd, but the date of the result should be no more than 72 hours of your initial flight, not 72 hours prior to entry into Thailand. You shouldn't have any issues entering.

I would like to second this. The results should be issued no more than 72 hours from the initial flight to Thailand. I have never had any problems with this. 😊

goodeats21 Feb 11, 2022 6:54 am


Originally Posted by restlessinRNO (Post 33982249)
I would like to second this. The results should be issued no more than 72 hours from the initial flight to Thailand. I have never had any problems with this. 😊

I have been held up at the gate several times as the 1st agent wanted the results issued 72 hours before the actual flight to Thailand (Not the first flight of the itinerary).
It eventually gets sorted out as either a more senior agent and/or a helpdesk gets involved, but stressful every time.

plain Feb 11, 2022 9:28 pm

Just a short update, I got my day 5 test done on day 4 :D Hotel insisted that because my booking started one day before arrival (change of flight) my 5th day counted since start of booking, not arrival.

Anyway, all clear now regarding test & go.

plain Feb 11, 2022 11:19 pm


Originally Posted by goodeats21 (Post 33982707)
I have been held up at the gate several times as the 1st agent wanted the results issued 72 hours before the actual flight to Thailand (Not the first flight of the itinerary).
It eventually gets sorted out as either a more senior agent and/or a helpdesk gets involved, but stressful every time.

Is this correct? I remember from my application that the test hast to be done less than 72 hours - not the results. At least that's what Finnair gate agent was checking, I had 1 minute spare (71:59) and my test was done in different timezone so it took a while to do the math 😁

petter2 Feb 12, 2022 1:11 am

After 4 days of waiting I just got this email:Your hotel has rejected your registration in the Thailand Pass system due to incomplete / non-compliance documents. Please contact your hotel directly for more information.
Your Hotel(s):
  • Conrad Bangkok Rejected, Hotel does not response your booking within 30 hours. Please contact your hotel., ,
  • Six Senses Yao Noi Rejected, Hotel does not response your booking within 30 hours. Please contact your hotel., Appointment not found
First, why does it take 4 days to say they didn't respond within 30 hours? Second, if a hotel like the Six Senses (who charge 12500 THB for private transfer thanks to test and go) can't sort it, how are other hotels doing it?

eccentricfusion Feb 12, 2022 1:17 am


Originally Posted by petter2 (Post 33984959)
After 4 days of waiting I just got this email:Your hotel has rejected your registration in the Thailand Pass system due to incomplete / non-compliance documents. Please contact your hotel directly for more information.
Your Hotel(s):
  • Conrad Bangkok Rejected, Hotel does not response your booking within 30 hours. Please contact your hotel., ,
  • Six Senses Yao Noi Rejected, Hotel does not response your booking within 30 hours. Please contact your hotel., Appointment not found
First, why does it take 4 days to say they didn't respond within 30 hours? Second, if a hotel like the Six Senses (who charge 12500 THB for private transfer thanks to test and go) can't sort it, how are other hotels doing it?

Did you send over your documents to the hotel to verify?

goodeats21 Feb 12, 2022 3:46 am


Originally Posted by plain (Post 33984828)
Is this correct? I remember from my application that the test hast to be done less than 72 hours - not the results. At least that's what Finnair gate agent was checking, I had 1 minute spare (71:59) and my test was done in different timezone so it took a while to do the math 😁

The exact wording from Timatic is:

Passengers entering Thailand must have a negative COVID-19 RT-PCR test result issued at most 72 hours before departure from the first embarkation point. The test result must be in English or Thai.

To be safe, I would get the test sample done within 72 hours if possible.

NWplatinum Feb 12, 2022 8:41 am

I just went through the entire process and am in BKK now. As far as SHA+ hotels go, the one I chose is really good. It’s quaint, has breakfast, they communicated really well, and it looks like it’s been newly remodeled. It’s called the Clover Asoke.

The only thing I would do different is probably move after my first night since all the other travelers are coming here before being tested and I think I’m on the same floor as them. I’m only here for three nights, so I just booked all three nights here. But the stay so far has been great.

As far as documentation, make sure you print everything. Immigration wanted a printed copy of my Thai and go pass QR, as well as my boarding pass, a negative covid document they give you on the plane. I printed everything in Doha just to make it easier. I had printed the Test and Go QR code, Insurance, negative PCR test, and hotel confirmation.

Make sure you know and ask what zone you need to meet your hotel at when you disembark in Thailand at the arrivals hall as they aren’t using signs with anyones names on them.

NWplatinum Feb 12, 2022 8:47 am


Originally Posted by eccentricfusion (Post 33984968)
Did you send over your documents to the hotel to verify?

This. Before submitting a test and go application, contact your SHA+ hotel and ask them where and what they want you to send. They’ll usually collect $100, and want some documentation for the test and go scheme.

Davvidd Feb 12, 2022 9:37 am

I got my Thai Pass within 24 hours after submitting the docs. The biggest issue was the hotels and the PCR Test and the complications of finding the rates online. With the earlier test and go the rates for the Sha plus was published on a lot of hotel and the OTA sites.

NWplatinum Feb 12, 2022 10:01 am


Originally Posted by Davvidd (Post 33985736)
I got my Thai Pass within 24 hours after submitting the docs. The biggest issue was the hotels and the PCR Test and the complications of finding the rates online. With the earlier test and go the rates for the Sha plus was published on a lot of hotel and the OTA sites.

Just go to orbitz or wherever and see the SHA+ hotels, then contact the hotel. That was the easiest part for me.

Granite64 Feb 12, 2022 12:26 pm


Originally Posted by NWplatinum (Post 33985797)
Just go to orbitz or wherever and see the SHA+ hotels, then contact the hotel. That was the easiest part for me.

Is that cheaper than using the asq.in.th website?

BinSabai Feb 12, 2022 7:03 pm


Originally Posted by NWplatinum (Post 33985579)
Make sure you know and ask what zone you need to meet your hotel at when you disembark in Thailand at the arrivals hall as they aren’t using signs with anyones names on them.

zone?
it seemed all to be cramped between door 9 and 10...better just ask around and they will tell you where to find the agent of your hotel

petter2 Feb 12, 2022 7:22 pm

​​​​​​

Originally Posted by NWplatinum (Post 33985599)
This. Before submitting a test and go application, contact your SHA+ hotel and ask them where and what they want you to send. They’ll usually collect $100, and want some documentation for the test and go scheme.


​​​​​I did, but didn't add the receipt for the PCR test. Resubmited it and 20 hours later the hotel is saying they can't see it in the system. Does it not go first to the hotel?

LIH Prem Feb 12, 2022 10:29 pm


Originally Posted by Granite64 (Post 33986147)
Is that cheaper than using the asq.in.th website?

Recommended several times here that you reserve and purchase T&G rez directly with the hotel and not through any third party web site.

That said, use whatever sites you want to research prices.

-David

petter2 Feb 13, 2022 1:57 am

Rejected for the second time even though it hasn't even been 30 hours.. This is turning into a full time job.. Seems like Conrad Bangkok didn't book the PCR test


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