IFE switched off before landing & Headsets recvorered
Jan 10, 2020 | 9:45 pm
#1
Original Poster
FlyerTalk Evangelist
Join Date: Nov 2006
Location: Stoke on Trent, UK (MAN ), BUE, BKK, DBV
Programs: LH HON***,UA,BA.EK Gold,AV.
Posts: 16,318
IFE switched off before landing & Headsets recvorered
TG410 last night, SIN-BKK on A350 , in J, IFE was switched off 20 minutes before landing & the Headsets were collected by FA’s.
New one on me & very annoying, since I didn’t get to see the end of my Movie, is this a new policy ?
Reason given in an announcement that it was for security reasons.
New one on me & very annoying, since I didn’t get to see the end of my Movie, is this a new policy ?
Reason given in an announcement that it was for security reasons.
Jan 10, 2020 | 10:26 pm
#2
FlyerTalk Evangelist
Join Date: Mar 2005
Location: WLG/BKK
Programs: TG*G, NZ*GE, QF G, Accor Plat
Posts: 12,706
TG410 last night, SIN-BKK on A350 , in J, IFE was switched off 20 minutes before landing & the Headsets were collected by FA’s.
New one on me & very annoying, since I didn’t get to see the end of my Movie, is this a new policy ?
Reason given in an announcement that it was for security reasons.
New one on me & very annoying, since I didn’t get to see the end of my Movie, is this a new policy ?
Reason given in an announcement that it was for security reasons.
Mind you, I always use my own headphones....
Jan 11, 2020 | 1:16 am
#4
Original Poster
FlyerTalk Evangelist
Join Date: Nov 2006
Location: Stoke on Trent, UK (MAN ), BUE, BKK, DBV
Programs: LH HON***,UA,BA.EK Gold,AV.
Posts: 16,318
Yes, no shortage of BS on the flight, usual one about it not being possible to serve PDB in alcoholic form ex SIN & then the headsets, I presume some pax have been taking them home...... however it’s very irritating to have the IFE switched off so prematurely
Jan 11, 2020 | 1:45 am
#5
FlyerTalk Evangelist
Join Date: Mar 2005
Location: WLG/BKK
Programs: TG*G, NZ*GE, QF G, Accor Plat
Posts: 12,706
I'll suffer the same absence of pre-departure drinks in April - but I need to burn my TG miles, so BKK-SIN-BKK on TG it has to be...
For those not familiar, TG will not serve pre-departure alcoholic drinks in the aircraft at Singapore because they refuse to pay the Singapore authorities for a liquor licence to legally do this... just penny pinching.
For those not familiar, TG will not serve pre-departure alcoholic drinks in the aircraft at Singapore because they refuse to pay the Singapore authorities for a liquor licence to legally do this... just penny pinching.
Last edited by Thai-Kiwi; Jan 11, 2020 at 2:25 pm
Jan 11, 2020 | 2:18 pm
#6
Join Date: Sep 2005
Programs: Lifetime *G (MP), Lifetime PE (Bonvoy)
Posts: 1,465
I once asked a friend of mine who has a senior role at an airline if the FA training courses specifically include a segment on how to lie to passengers, it happens so often. He smiled. One of my favourites is excusing a delayed departure on "the late arrival of the in-bound aircraft" when the actual arrival time is plain for anyone who uses an App like Flightradar24 to see
Jan 12, 2020 | 12:51 am
#7
Join Date: Mar 2018
Programs: Thai Airways, Emirates, Qatar Airways, Oman Air
Posts: 488
I once asked a friend of mine who has a senior role at an airline if the FA training courses specifically include a segment on how to lie to passengers, it happens so often. He smiled. One of my favourites is excusing a delayed departure on "the late arrival of the in-bound aircraft" when the actual arrival time is plain for anyone who uses an App like Flightradar24 to see
Jan 12, 2020 | 9:29 pm
#8
Join Date: Dec 2008
Location: Bangkok, Thailand
Programs: ROP Silver
Posts: 471
TG410 last night, SIN-BKK on A350 , in J, IFE was switched off 20 minutes before landing & the Headsets were collected by FA’s.
New one on me & very annoying, since I didn’t get to see the end of my Movie, is this a new policy ?
Reason given in an announcement that it was for security reasons.
New one on me & very annoying, since I didn’t get to see the end of my Movie, is this a new policy ?
Reason given in an announcement that it was for security reasons.
Jan 12, 2020 | 10:40 pm
#9
FlyerTalk Evangelist
Join Date: Mar 2005
Location: WLG/BKK
Programs: TG*G, NZ*GE, QF G, Accor Plat
Posts: 12,706
I assume that it is the AKG headphones that are being stolen by passengers.... Such a pity the actions of a few ruin things for the many.
Jan 13, 2020 | 12:08 am
#10
Original Poster
FlyerTalk Evangelist
Join Date: Nov 2006
Location: Stoke on Trent, UK (MAN ), BUE, BKK, DBV
Programs: LH HON***,UA,BA.EK Gold,AV.
Posts: 16,318
In J there are 2 kinds of headsets. The 789/77W (and probably the 380 and 788) have the AKG headphones, whereas the 773/773/330 have the cheaper looking ones.
I assume that it is the AKG headphones that are being stolen by passengers.... Such a pity the actions of a few ruin things for the many.
I assume that it is the AKG headphones that are being stolen by passengers.... Such a pity the actions of a few ruin things for the many.
Jan 13, 2020 | 12:11 am
#11
Original Poster
FlyerTalk Evangelist
Join Date: Nov 2006
Location: Stoke on Trent, UK (MAN ), BUE, BKK, DBV
Programs: LH HON***,UA,BA.EK Gold,AV.
Posts: 16,318
I suppose they would have had arguments from pax, who like me were still watching a movie, if they collected them before the IFE was turned off.
Jan 13, 2020 | 12:27 am
#13
Join Date: Sep 2008
Posts: 7,927
Those are 2 different things.
But from my experience that only works if it is a language foreign to the airline's country, and anyways some movies are only good with the sound (even if you don't understand the words, like action movies).
But from my experience that only works if it is a language foreign to the airline's country, and anyways some movies are only good with the sound (even if you don't understand the words, like action movies).
Jan 13, 2020 | 1:38 am
#14
Original Poster
FlyerTalk Evangelist
Join Date: Nov 2006
Location: Stoke on Trent, UK (MAN ), BUE, BKK, DBV
Programs: LH HON***,UA,BA.EK Gold,AV.
Posts: 16,318
Jan 14, 2020 | 7:22 pm
#15
FlyerTalk Evangelist
Join Date: Mar 2001
Location: AU
Programs: former Olympic Airways Gold (yeah - still proud of that!)
Posts: 14,533
From a pure safety perspective i totally agree with airlines switching off IFE for critical phases of flight, and collecting headsets before landing. Not being able to hear critical safety announcements is a major concern. If an emergency occurs during landing it may not be possible to make an announcement over the tannoy and therefore cut into people glued to IFE.