Search problems
#271




Join Date: Oct 2003
Location: Living in SIN
Programs: SQ Pew Pew SSSS, Marriott/Accor Plat, IC Dia Amb, GHA Tit, Avis/Hertz PC
Posts: 6,768
All the search features have been working for me. I really have no idea what could be the problem with yours.
Which search did you use? I had tried using
1. Search in the top panel (i.e. the one next to New Posts and Quick Links). I type in the text in the dropdown box and it works every time.
2. Search This Forum, located to the upper right hand corner, right next to Forum Tools. Type in the text in the dropdown box and I get the result.
Maybe you can spell out the steps and which dropdown boxes you use when running into problems, so the tech support can try to duplicate your issues?
Which search did you use? I had tried using
1. Search in the top panel (i.e. the one next to New Posts and Quick Links). I type in the text in the dropdown box and it works every time.
2. Search This Forum, located to the upper right hand corner, right next to Forum Tools. Type in the text in the dropdown box and I get the result.
Maybe you can spell out the steps and which dropdown boxes you use when running into problems, so the tech support can try to duplicate your issues?
1. Search in the top panel (i.e. the one next to New Posts and Quick Links). I type in the text in the dropdown box and I get the following error message.
Sorry, we were unable to fulfill your request
Cause: Your search terms confused me!
Please try revising your search terms and try again. If you believe your search terms should be returning results, please create a post in the user support forum, detailing exactly what you were searching for and an idea of what you feel it should be returning for results.
With your feedback, we can improve this search tool to be the best it can be!
Cause: Your search terms confused me!
Please try revising your search terms and try again. If you believe your search terms should be returning results, please create a post in the user support forum, detailing exactly what you were searching for and an idea of what you feel it should be returning for results.
With your feedback, we can improve this search tool to be the best it can be!
2. Search This Forum, located to the upper right hand corner, right next to Forum Tools. Type in the text in the dropdown box and I get the same error message.
3. If I click through to the Advanced Search at http://www.flyertalk.com/forum/search.php , type in the text in the Search by Key Word or Search by User Name fields, I also get the same error message.
In each case, I have used large (greater than 4 characters), uncommon words that I can see a result for on the first page of the respective forum, so its not the search terms I'm using thats the problem.
The search functions working fine for me right now are:
4. New Posts
5. If I click through to a member's profile http://www.flyertalk.com/forum/member.php?u=xxxxx and then click on Find all posts by xxxxx or Find all threads started by xxxxx, that works as it should.
This is really frustrating since I'm usually the one telling people that the search function is there to be used. I can't figure out an explanation for it. Maybe its my IP? I have no way of getting onto another network and back onto my current one to check this out in the near future, unfortunately.
#272
Join Date: Oct 2007
Posts: 54
Kevin
#273




Join Date: Oct 2003
Location: Living in SIN
Programs: SQ Pew Pew SSSS, Marriott/Accor Plat, IC Dia Amb, GHA Tit, Avis/Hertz PC
Posts: 6,768
#274
Join Date: Oct 2004
Location: BHD/DUB
Programs: BA Gold, TK*G, EI Elite
Posts: 7,622
Have been getting this error all day, when using more than one word in the 'Search' box.
Kevin
Last edited by KevinSours; May 15, 2008 at 3:47 pm
#276
Join Date: Apr 2007
Location: Upstate NY
Programs: IHG Plat, HH Gold, EZ Pass Plat, Starbucks Gold, Whatever flight is cheapest
Posts: 7,035
Similar to KiwiFlyer's date weirdness above,
The dates showing up in post results aren't accurate as to when the post was actually made. I did a search on my username and got these results for the few posts(Sorted in posting date order):
Date reported by search........Actual post date
May 15, 2008 2:34 PM..........May 15, 2008 5:26 pm
May 14, 2008 9:45 PM......... May 14, 2008 4:53 pm
May 15, 2008 2:34 PM......... May 14, 2008 2:42 am
May 15, 2008 11:40 AM....... May 10, 08 1:53 pm
The dates showing up in post results aren't accurate as to when the post was actually made. I did a search on my username and got these results for the few posts(Sorted in posting date order):
Date reported by search........Actual post date
May 15, 2008 2:34 PM..........May 15, 2008 5:26 pm
May 14, 2008 9:45 PM......... May 14, 2008 4:53 pm
May 15, 2008 2:34 PM......... May 14, 2008 2:42 am
May 15, 2008 11:40 AM....... May 10, 08 1:53 pm
#277
FlyerTalk Evangelist
Join Date: Jul 2005
Location: Sydney - Australia
Programs: BD, QF, QR/EY/GF & HH Gold/SPG, Hertz#1G
Posts: 11,079
Recent posts might not yet be indexed. I did a search for 'Miley' in the title or in body text. No results, but I'd only posted a thread with that title and word in body text 48hrs before.
What lag time should be expected before terms are indexed? I'll try again now in case it is now indexed.
(My normal search method is 'search this forum'-> advanced search-> search in title, then search in body)
What lag time should be expected before terms are indexed? I'll try again now in case it is now indexed.
(My normal search method is 'search this forum'-> advanced search-> search in title, then search in body)
#278
Join Date: Oct 2007
Posts: 54
Similar to KiwiFlyer's date weirdness above,
The dates showing up in post results aren't accurate as to when the post was actually made. I did a search on my username and got these results for the few posts(Sorted in posting date order):
Date reported by search........Actual post date
May 15, 2008 2:34 PM..........May 15, 2008 5:26 pm
May 14, 2008 9:45 PM......... May 14, 2008 4:53 pm
May 15, 2008 2:34 PM......... May 14, 2008 2:42 am
May 15, 2008 11:40 AM....... May 10, 08 1:53 pm
The dates showing up in post results aren't accurate as to when the post was actually made. I did a search on my username and got these results for the few posts(Sorted in posting date order):
Date reported by search........Actual post date
May 15, 2008 2:34 PM..........May 15, 2008 5:26 pm
May 14, 2008 9:45 PM......... May 14, 2008 4:53 pm
May 15, 2008 2:34 PM......... May 14, 2008 2:42 am
May 15, 2008 11:40 AM....... May 10, 08 1:53 pm
Kevin
#279
Join Date: May 2004
Location: Home
Programs: AA, Delta, UA & thanks to FTers for my PC Gold!
Posts: 7,674
Dates from the Search Are Not The Dates of Your Posts
Similar to KiwiFlyer's date weirdness above,
The dates showing up in post results aren't accurate as to when the post was actually made. I did a search on my username and got these results for the few posts(Sorted in posting date order):
Date reported by search........Actual post date
May 15, 2008 2:34 PM..........May 15, 2008 5:26 pm
May 14, 2008 9:45 PM......... May 14, 2008 4:53 pm
May 15, 2008 2:34 PM......... May 14, 2008 2:42 am
May 15, 2008 11:40 AM....... May 10, 08 1:53 pm
The dates showing up in post results aren't accurate as to when the post was actually made. I did a search on my username and got these results for the few posts(Sorted in posting date order):
Date reported by search........Actual post date
May 15, 2008 2:34 PM..........May 15, 2008 5:26 pm
May 14, 2008 9:45 PM......... May 14, 2008 4:53 pm
May 15, 2008 2:34 PM......... May 14, 2008 2:42 am
May 15, 2008 11:40 AM....... May 10, 08 1:53 pm
Like I had pointed out in post#262, the search result dates now reflect the newest posts in the threads. Not sure if this is a good idea but at least those dates are now giving us some idea whether there are newer posts added since we last post in the say threads. The search result dates are not the dates of your posts. You have to use the embedded "Jump to the post" link to go to your own posts and see the corresponding dates.
As for the time stamps on the search results, it seems to be fixed on Pacific clock (PST time zone). Why have the search result default to a fixed clock anyway? I would think that should have been adjusted to the members' local time instead. At least it would have been less confusing and we don't have to do the time zone conversion in the head when ever a search is performed.
#280
Join Date: Oct 2007
Posts: 54
Recent posts might not yet be indexed. I did a search for 'Miley' in the title or in body text. No results, but I'd only posted a thread with that title and word in body text 48hrs before.
What lag time should be expected before terms are indexed? I'll try again now in case it is now indexed.
(My normal search method is 'search this forum'-> advanced search-> search in title, then search in body)
What lag time should be expected before terms are indexed? I'll try again now in case it is now indexed.
(My normal search method is 'search this forum'-> advanced search-> search in title, then search in body)
Kevin
#281
Join Date: May 2004
Location: Home
Programs: AA, Delta, UA & thanks to FTers for my PC Gold!
Posts: 7,674
Kevin, can you also let us know if the indexer is current and up-to-date right now? Thanks!
Are you saying you guys haven't fixed the problem yet? (i.e. failure to pull up the threads when using the terms that did appear in the thread titles, like what SanDiego1K, Kiwi Flyer, and other mods had pointed out?) In terms of priorities, I believe this is one of the crucial bugs our mod team "demands" to be fixed.
Last edited by lin821; May 15, 2008 at 5:15 pm
#282
Join Date: Apr 2007
Location: Upstate NY
Programs: IHG Plat, HH Gold, EZ Pass Plat, Starbucks Gold, Whatever flight is cheapest
Posts: 7,035
Those dates are accurate as far as the newest posts go.
Like I had pointed out in post#262, the search result dates now reflect the newest posts in the threads. Not sure if this is a good idea but at least those dates are now giving us some idea whether there are newer posts added since we last post in the say threads. The search result dates are not the dates of your posts. You have to use the embedded "Jump to the post" link to go to your own posts and see the corresponding dates.
Like I had pointed out in post#262, the search result dates now reflect the newest posts in the threads. Not sure if this is a good idea but at least those dates are now giving us some idea whether there are newer posts added since we last post in the say threads. The search result dates are not the dates of your posts. You have to use the embedded "Jump to the post" link to go to your own posts and see the corresponding dates.
Knowing the last date a thread has been updated doesn't seem as helpful as knowing the actual date of a post.
Edited to add: Just noticed this thread in announcements - Flyertalk Search Updates
Last edited by cheepneezy; May 15, 2008 at 5:20 pm
#283
Join Date: May 2004
Location: Home
Programs: AA, Delta, UA & thanks to FTers for my PC Gold!
Posts: 7,674
Knowing the last date a thread has been updated doesn't seem as helpful as knowing the actual date of a post.
If the search can show the both dates (i.e. the last post & our actual posts), that will be great! @:-)
#284
Join Date: May 2004
Location: Home
Programs: AA, Delta, UA & thanks to FTers for my PC Gold!
Posts: 7,674
Edited to add: Just noticed this thread in announcements - Flyertalk Search Updates

Thanks to IB for keeping us informed ^. We now know much better what's to come and what's been fixed. That makes giving feedback much easier.
#285
Join Date: Apr 2007
Location: Upstate NY
Programs: IHG Plat, HH Gold, EZ Pass Plat, Starbucks Gold, Whatever flight is cheapest
Posts: 7,035

