The "The 13 Oct 21 FT 'Like' Feature - [now restored to prior version]" thread

What makes you think that anyone is trying to fix the problem? I don't see any changes with the giant banner that has been around for months.

No-one's remotely interested in fixing this. It got worse for me today for no apparent reason. I think it might also be knocking other likes off the posts as I could see a post that had something like "XXXX, yyyy, zzzzz, and 6 others like this", I liked it too, came up as ARG4/6, and all the "6 others" or whatever it was, disappeared. I then unliked and they didn't come back then either. But, I can't be bothered to either find the post, try to recreate, clear cache, cookies, blow my nose, whistle dixie, to help as we can see it is not in anyone's optic.

I would hope someone at IB is aware of it and has it on some sort of roadmap even if there is no sign of activity. A lot of bug fixes work out this way.

Interesting. I haven't seen anything like that happen yet. I'll keep an eye out for it.

When something like this breaks, it takes a while to diagnose it if there aren't precise methods to recreate it and all the situations the bug happens in. And with sufficient information, someone at IB that knows the setup intimately can even know where to look.

I understand it doesn't have eyes on it, but remember, for all intensive purposes this is a 'free' service to us so if they can't be bothered, it's not like we have any rights to force the issue since we are effectively hitching a free ride. When site metrics start having issues due to it and starts affecting advertising sales, that's when the guns will bear down on it, but probably not a minute before unless all the other work is 'caught up' or it's in a scheduled maintenance window.

Did you also do the Hokey Pokey & turn yourself around?

But that's what it's all about.

David

Hey Corky, would you be able to send me a screenshot of the banner issue you're experiencing? You can drop it here or in a private message.

I still see the ARG (both 4 and 6) sometimes when I try to like a post, but I haven't noticed any pattern.

Mine is usually when I am anything apart from first. the unlike/like workaround has also stopped for me.

For me it happens when I'm the first to like and then someone else likes.

Yes.

OK, it happened again in this post: https://www.flyertalk.com/forum/33807964-post16.html

This is the post before I like it:




This is the post after I like it:




Likes are disappearing. And it's definitely getting worse for me. More ARG4 and ARG6 on a regular basis now.

What happens if you unlike it and like it again? Did it restore the original likes? Did a refresh of the page restore the original likes? The likes are sent to the site and db via ajax, which is a different way to sent/receive data than a page refresh and probably uses a different set of php code and sql commands so seeing if there's a difference can help flush out the root cause.

If I unliked it, it restored it to the "before". I didn't try a refresh (assuming you mean F5 or similar?).

Interesting. Yep, F5/etc page refresh since that retrieves the likes from the db in a different manner than the ajax.

Just tried now, F5 or CTRL-F5 makes no difference, same before and after and also there are more likes in there now but I always end up as the 3rd like as ARG6.