CCPA Compliance, Cookie consent, issues
Nov 16, 2020, 3:58 pm
#62
FlyerTalk Evangelist
Join Date: Aug 2002
Location: London
Programs: Mucci. Nothing else matters.
Posts: 38,644
I'm now playing a game.
If I'm ready for the GDPR pop-up, I can sometimes hit the "I AGREE" button while it's still visible, before it gets covered by the cookies pop-up.
If I manage that, I'm rewarded by the big cookies pop-up, the one with the extra questions. Of course, having dealt with the GDPR pop-up already, the links on the big cookies pop-up work.
If I miss, then I get the small cookies pop-up that hides the "I AGREE" button, although I nevertheless still have to find and click that invisible button before the cookies pop-up's links come live.
Just look at what you're missing!
If I'm ready for the GDPR pop-up, I can sometimes hit the "I AGREE" button while it's still visible, before it gets covered by the cookies pop-up.
If I manage that, I'm rewarded by the big cookies pop-up, the one with the extra questions. Of course, having dealt with the GDPR pop-up already, the links on the big cookies pop-up work.
If I miss, then I get the small cookies pop-up that hides the "I AGREE" button, although I nevertheless still have to find and click that invisible button before the cookies pop-up's links come live.
Just look at what you're missing!
Nov 19, 2020, 6:08 am
#63
Join Date: Jul 2007
Location: Berlin
Programs: BA Gold; Accor Plat; IHG Diamond-Amb; Meliá & HH & Marriott Gold
Posts: 5,450
In an interesting new twist, I've just logged in for the first time using my new laptop. No GDPR pop-up and nothing from TrustArc either. Such simplicity!
I'm still in Germany (not using a VPN) and still using Firefox. If anything my security settings are slightly stricter than they will be when I've finished setting everything up.
I'm still in Germany (not using a VPN) and still using Firefox. If anything my security settings are slightly stricter than they will be when I've finished setting everything up.
Dec 16, 2020, 7:40 am
#64
Join Date: Jul 2007
Location: Berlin
Programs: BA Gold; Accor Plat; IHG Diamond-Amb; Meliá & HH & Marriott Gold
Posts: 5,450
That didn't last beyond midnight, of course. Since then I'm back to playing the games described by Globaliser. Any insights into when a fix might be found, IBJoel?
Dec 16, 2020, 10:03 am
#65
Administrator
Join Date: Sep 2015
Location: Los Angeles
Programs: Internet Brands
Posts: 3,867
I'll check with tech, although they could not replicate this problem and it appears that it is likely a screen resolution/window size issue.
Dec 16, 2020, 12:01 pm
#66
FlyerTalk Evangelist
Join Date: Aug 2002
Location: London
Programs: Mucci. Nothing else matters.
Posts: 38,644
I'm genuinely surprised that this is proving impossible to replicate. I am not a techie, but it seems to me that the key problem here is that the GDPR pop-up visually sits beneath (and is therefore hidden by) the cookies pop-up, yet the active layer from a button/link clicking point of view is the GDPR pop-up's layer, with the cookies pop-up layer lying beneath that (for clicking purposes). I find it hard to see how this is related to screen resolution or window size, given that I see it on every machine that I use to access FT, including a tablet. Surely this is more likely to be a "What's on top?" issue?
Jan 1, 2021, 4:08 am
#67
Join Date: Sep 2014
Location: London
Programs: BA Gold, HHonors Gold
Posts: 230
GDPR pop-up preventing me for accessing the site on my iPhone, iPad and desktop with Safari today. This is hugely frustrating and has been causing this annoyance for some time now without being resolved.
Jan 4, 2021, 3:43 pm
#69
Suspended
Join Date: Jul 2001
Location: Watchlisted by the prejudiced, en route to purgatory
Programs: Just Say No to Fleecing and Blacklisting
Posts: 102,095
I'm now playing a game.
If I'm ready for the GDPR pop-up, I can sometimes hit the "I AGREE" button while it's still visible, before it gets covered by the cookies pop-up.
If I manage that, I'm rewarded by the big cookies pop-up, the one with the extra questions. Of course, having dealt with the GDPR pop-up already, the links on the big cookies pop-up work.
If I miss, then I get the small cookies pop-up that hides the "I AGREE" button, although I nevertheless still have to find and click that invisible button before the cookies pop-up's links come live.
Just look at what you're missing!
If I'm ready for the GDPR pop-up, I can sometimes hit the "I AGREE" button while it's still visible, before it gets covered by the cookies pop-up.
If I manage that, I'm rewarded by the big cookies pop-up, the one with the extra questions. Of course, having dealt with the GDPR pop-up already, the links on the big cookies pop-up work.
If I miss, then I get the small cookies pop-up that hides the "I AGREE" button, although I nevertheless still have to find and click that invisible button before the cookies pop-up's links come live.
Just look at what you're missing!
And sometimes it's like a game of hitting the blue button and then trying to hit the "save" or whatever button and then finally hit the "close" buttons. If you want a bonus game, try doing it as if not a registered FT member -- then you have the bonus game for closing the "AnyClip" ads.
Apr 19, 2021, 2:54 pm
#72
FlyerTalk Evangelist
Join Date: Aug 2002
Location: London
Programs: Mucci. Nothing else matters.
Posts: 38,644