If you guys aren't running any browser extensions and don't want to keep cookies, I'm really at a loss. We haven't actually been able to reproduce this error, so a size change is just about all I can think of personally. But hopefully tech will have some ideas.

Any chance on moving "the cookie window" back to the bottom of the page to where it was before the last update?

That's interesting, because I've been trying this out on a number of different machines and I get the same result with all of them. That includes on a non-Win 10 machine: it's a virtual machine running some sort of Windows terminal server system.

The only arguably non-standard thing that I do on my own machines is to run a Hosts file. But this is not present on the virtual machine that I've now tested (with the same result), so that would seem to exclude that as a reason for the links not working.

I've just tried loading https://www.flyertalk.com/forum/usercp.php on an iPad (iPadOS 14.0, Firefox 28.2 (2470)).

The TrustArc / TRUSTe component appears to load fully, but is dead -- i.e. none of the options can be selected or changed and the page as a whole cannot be submitted/saved.

The iPad was 'clean' -- advertising identifier reset and Firefox cookies etc. cleared. My IP address indicated (correctly) that I'm in Germany.

If I use just "flyertalk.com" as my starting address, the overlay functions as intended.

I'll have tech re-test with a specifically EU VPN. They used a UK one last time and I am not sure if that effects anything for them (Globaliser, I do see your location states "London") considering the recent split. I'll also double check to make sure they were going directly to flyertalk.talk/forum and I'll see if they can test on iPad. It's not a ton different from what they did (or should have done), but maybe that will dig up something.

Actually, I'll also see if they can give me the ability to get an EU IP, since I'm now running a VPN for work-from-home. If they can, maybe I can trigger the bug where they can't.

Thanks, IBJoel. I can confirm that I am using UK IP addresses.

I'm still having this issue on my iPad, running iPadOS13.41 and Safari. I had managed to get around it once in August, but have not updated the OS or deleted cookies since then and back it comes. Posting this on Win10 without any issues. Once it has been set why should it ever be asked for again. One other sort of related issue, on my iPad Google is forever asking me to confirm their privacy cookies.

A new variant of the problem has appeared this morning, using Chrome on Win 10 Pro.

Going to flyertalk.com/forum/usercp.php produces a full-size box, but all the links are dead. So the box can't be cleared and the FT content can't be accessed.

Going to flyertalk.com produces a small box that shows only the first line ("Required cookies"). It is not possible to scroll down this box, so the links to accept or reject cookies can't be reached. Without being able to do that, the FT content can't be accessed.

I dimly remembered a third behaviour that occurs when using the link sent out in thread activity emails. I went to BA to retire entire B747 fleet - and fortunately, this produced a full-size box with active links, so that I could then log in and post this.

Yes, I know that I could switch to an alternative browser instead, but Chrome isn't exactly a minority sport. This ought to be capable of working properly!

Hasn't it just.

I've experienced similar problems today using Firefox and Edge. Getting here to write this took me several minutes. I finally managed it by accessing this thread directly from a Google search.

What browser does IB recommend? Apparently not Chrome, Firefox or Edge.

Yep, same here.

FT now totally unusable in Chrome and Edge.

Can someone please post a screenshot?

We also recommend you don't use incognito or clear browser data upon closing.

Sorry, but recommending that users abandon basic security ("don't [...] clear browser data") really isn't going to fly.

Still need a screenshot

OK, I just saw an email from late Friday night that we are doing some revisions on the privacy banners

Yay! (and maybe it gets moved back down to the bottom of the page again?)