Report FT SLOWNESS on this thread
#1231
Moderator: Mileage Run, United Airlines; FlyerTalk Evangelist




Join Date: Jan 2004
Location: The City/Honolulu
Programs: UA 3MM; Hyatt Glob*****; Hilton Diamond
Posts: 14,491
I posted this morning that I did not receive any email notifications last night. That post appears to have gone missing, so I'm repeating it here.
#1232
FlyerTalk Evangelist
Join Date: Mar 2004
Location: Newport Beach, California, USA
Posts: 36,062
FT is very slow in Vista
I'm running Vista Business on my new Vaio SZ440 laptop. FT (and some other, but not all, websites) run very slow -- it can take up to 10 seconds to load a page. This is true whether I use FireFox or Internet Explorer. However, if I run XP inside of a Microsoft Virtual Machine, FT pages load like lightning -- clearly, there is something specific to Vista that is slowing things down.
Does anyone have any ideas?
Does anyone have any ideas?
#1233
FlyerTalk Evangelist
Join Date: Mar 2004
Location: Newport Beach, California, USA
Posts: 36,062
I'm going to answer my own question, because this will, almost certainly, come up for others.
The problem is with Webroot's SpySweeper, an otherwise excellent malware protection program that is supposed to be Vista compatible. If you leave the "Common Ad Sites" shield on, FT will take forever to load. It may be because of a Javascript issue and it may be because of the number of ads on FT -- I'm not sure. However, turning off that shield restores zippy webpage loading in Vista.
The problem is with Webroot's SpySweeper, an otherwise excellent malware protection program that is supposed to be Vista compatible. If you leave the "Common Ad Sites" shield on, FT will take forever to load. It may be because of a Javascript issue and it may be because of the number of ads on FT -- I'm not sure. However, turning off that shield restores zippy webpage loading in Vista.
#1234
A FlyerTalk Posting Legend
Join Date: Jul 2003
Location: NYC (formerly BOS/DCA)
Programs: UA 1K, IC RA
Posts: 60,745
I was gonna say, it can't be Vista per se because I've run FT on a Vista platform and it has been just fine (and it would be weird that one particular web page runs slow while others run fast). Glad you figured out what the trouble is!
#1235
FlyerTalk Evangelist
Join Date: Mar 2004
Location: Newport Beach, California, USA
Posts: 36,062
I just received two frustrating "support" emails from Webroot. Both suggested, "update to the latest version of SpySweeper" (which I'm already running and reported to them). What's particularly galling is that I identified the specific issue for them, i.e. the Common Ad Sites shield on sites like FT where there are a lot of ads and javascript. SpySweeper just dropped off my, "recommend to others" list because of this.
#1236
FlyerTalk Evangelist



Join Date: Apr 2001
Location: DCA
Programs: AMC MovieWatcher, Giant BonusCard, Petco PALS Card, Silver Diner Blue Plate Club
Posts: 22,314
I haven't received any email notifications today of PMs or new replies to subscribed threads. (And it's not just that I've suddenly become less popular
)
)
#1237
In Memoriam




Join Date: Jun 2000
Programs: Honors Diamond, Hertz Presidents Circle, National Exec Elite
Posts: 36,111
Ditto
#1238
Join Date: Jan 2006
Posts: 90
Any one having this issue if you could PM me the email address you are having problems with, that would be helpful. Also please make sure to check you junk mailbox first
#1239
In Memoriam




Join Date: Jun 2000
Programs: Honors Diamond, Hertz Presidents Circle, National Exec Elite
Posts: 36,111
You have a PM.
No PM or subscribed thread notices for days.
No PM or subscribed thread notices for days.
#1240
Join Date: Nov 2004
Location: Current Micronesian, Ex Buckeye....
Programs: All My $$$ Went to CO (Plat) with a Lifetime PClub membership that got degraded to United crap...
Posts: 2,089
I also have had nothing for a few days, I think two or three now. Sending my info to you via PM. Kulo Ma Lulap ^
#1241
Join Date: Jan 2006
Posts: 90
It looks like this issue is affecting gmail users only at this time. The notifications have been going to the spam folder this can be resolved by adding the following contact to your contact list:
First: Flyertalk
Last: Forums
email: [email protected]
First: Flyertalk
Last: Forums
email: [email protected]
#1242
In Memoriam




Join Date: Jun 2000
Programs: Honors Diamond, Hertz Presidents Circle, National Exec Elite
Posts: 36,111
I can attest that that works. Am now getting subscribed threads, PM notifications, et al.
#1243




Join Date: Feb 2005
Location: BOS
Programs: AA Platinum Lifetime, HH Gold, Marriott Lifetime Titanium Elite
Posts: 805
Have been having the same problem with GMail. Just followed the above instructions. Hoping it works.
#1244
FlyerTalk Evangelist
Join Date: Mar 2004
Location: Newport Beach, California, USA
Posts: 36,062
Slow internet response for FT
I've noticed a lot of slowness today, but it doesn't appear to be the usual issue. I've tried pinging FT, along with a number of other sites. FT is, consistently, erratic with a lot of time-outs, whereas such varied sites as Google and my own personal website return consistent and much-faster responses.
This looks like it may be a problem with FT's host.
Anyone?
This looks like it may be a problem with FT's host.
Anyone?
#1245
Join Date: Oct 2006
Location: Based in Michigan, but I could be anywhere!
Programs: Hilton, American, Club Carlson, United, Marriott, Starwood
Posts: 409
I can tell you exactly what's wrong
As a web designer, I can say without hesitation that the reason things are so slow is the new banner ad rotator that has replaced the pop-under window.
There is a several second delay that FORCES you to watch the ad.
Given the choice between an unsuppressable pop-under, and a 3 second delay on almost every page, I'll choose
NOT COMING TO THIS SITE!
Except to see if these extremely irritating practices have ceased...
There is a several second delay that FORCES you to watch the ad.
Given the choice between an unsuppressable pop-under, and a 3 second delay on almost every page, I'll choose
NOT COMING TO THIS SITE!
Except to see if these extremely irritating practices have ceased...

