fifty_two

Check details provided at the beginning of this thread (you might have to browse first few pages) , everything is explained there

southlondonphil

Following up on this -

So my LHR-LIS-CUN-LIS-LGW in J (Top Executive) last week earned me just under 24000 miles and brought me within 2000 miles of the magic 50K to retain Gold so I thought I would investigate Miles & Go's 'Convert Miles' option.

Oh Dear, Oh Dear! For the privilege of converting every 2000 of your 'Bonus Miles' (i.e. regular miles) into 1000 'Status Miles' TAP will happily charge you €70 !!

Conversions are only possible in multiples of 2000 Bonus/1000 Status miles so in my case, with just under 1800 Status Miles needed, it would cost me €140 to convert miles (that I have already, in one way or another, paid handsomely for) and if one needed 4000-5000 Status Miles it would cost you the full €350 plus 10000 of your hard-earned regular miles.

Err, No!

Fortunately I have another trip to Lisbon coming up before Christmas which will get me enough miles to meet the 50K threshold under the alternative Jan-Dec accounting period, but anyone looking at the conversion option to top-up a shortfall in Status Miles should be aware of the outrageous cost of doing so.

fifty_two

Thanks for sharing , its priceless information (unlike price asked by TAP)

Ok , so i guess it only make sense if someone is less than 1000 status miles from the threshold , otherwise €350€ is enough for a TAP return trip from/to some destinations and could get you similar amount of status miles

corporate-wage-slave

In some circumstances it may be better to buy a Club TAP Miles&Go package since they provide 50 to 400 Status Miles per month, depending on the package, in addition to bonus miles.

Laudl13

Thank you very much for your contribution; very interesting!

I shouldn't need this to keep my status but it's good to know.

mjipennington

Hello - I wanted to share my experience with this status match challenge, in the hope that someone has experienced a similar problem and solved it. I joined this status match challenge in February 2022. At the time I was told that in order to keep Gold status in 2023, I would need to fly 25,000 miles and take 4 TAP flights before the end of February 2023. I will meet these goals. However, on the app/website it says that to keep Gold I need to fly 25,000 miles or take 40 TAP flights before the end of August 2023 (though my current Gold status card says it expires at the end of March). So I emailed TAP to ask for confirmation, and was told 50,00 miles or take 40 TAP flights by the end of March 2023. Needless to say I am frustrated and confused. Anyone here had a similar problem?

corporate-wage-slave

My reading of the posts upthread is that in the email you get announcing the status match/challenge, it does (or should) say not to take the online display as correct. So if the email says "both" then that's what applies. And this applies to the other cases upthread too. The "or" situation is for continuing members who can do one or the other, in the normal membership renewal process. The answer you got was correct for the usual renewal process, but that's not the same as the status match. So have a read upthread and all should be clearer, but you either do the 50k or 40 flights by March to get the full year renewal in the usual way, alternatively the later dated status match with the "and". Your card won't drop down between February and August. The February/March confusion is presumably just some sort of mis-reading.

Welcome to Flyertalk and welcome to the TAP Air Portugal forum.

Earthman

my email said 25k miles and 4 flights
If Tap don't honour that,they'll have flown me cheaply to a few places but won't get anymore business from me and obviously I'll be highlighting this as a scam
It's extremely unlikely in my opinion that the email version is incorrect as its surely tailored to the individual with reference to what they applied for and what was on offer at the time of the application, surely ?

mjipennington

That is how I feel too. I have highlighted to them that they are changing the rules of the status challenge after people are accepted. They don't seem to care. That's why I was wondering if anyone has had a similar experience. I guess we will find out in the coming months. Earthman - when does your 12 months challenge period end?

corporate-wage-slave

No-one in this thread has reported the email offer being changed or rescinded for worse conditions. Occasionally people beneift from other offers that improve the process (e.g. double status mile fare offers).

RafKa

I never received email confirmation of what I needed to attain in order to retain Gold after status match. I only received the following text below saying not to go by the 25K miles OR 40 flights indicated on the dashboard.

Renewal Conditions
Your new status will be valid for at least 12 months from the date of your Promotion. At the end of the Annual Miles Earning Period, your status will be regulated in accordance with the general regulations applicable to the TAP Miles&Go Programme.
While enjoying the benefits of the Status Match Campaign, that is to say, from the time of Promotion to the first Renewal, you are expressly excluded from the general Promotion, Renewal and Downgrading rules in force under the TAP Miles&Go Programme, even when possible application of the general rules will be beneficial for you.

We inform you that, due to technical reasons, the information you will find in your client area may be different from this. However, these rules will prevail for clients involved in the Status Match Campaign.

Earthman

my digital card says the end of May
My email says march 31st
Confusing? Yes

Laudl13

Hello,

Do you have an email saying that it is 25 000 miles and 4 TAP flights to renew your status? If you have it, I am afraid it was an error from TAP (communication to clients not updated).

There is two different rules for the Status Match campaign, the "old" one (2020) and the current one (2022):

The one issued on 03 August 2020 with these renewal conditions:
"3.4.2. On the expiry date of the status acquired through this Campaign, the Client / New Client will have the opportunity to renew their status until the end of their current Annual Miles Earning Period, on the condition that during the previous 12 (twelve) months they have simultaneously earned at least: (i) 25,000 (twenty-five thousand) Status Miles and 4 (four) TAP Air Portugal flight segments, for Clients with TAP Miles&Go Gold status; or (ii) 10,000 (ten thousand) Status Miles and 2 (two) TAP Air Portugal flight segments, for Clients with TAP Miles&Go Silver status. This first renewal will be valid for 1 (one) to 12 (twelve) months, depending on the renewal date of the Client’s / New Client’s Annual Miles Earning Period."
-> The one you mentioned


The one issued on 4 January 22 with these renewal conditions:
"3.4.2. At the end of the Annual Miles Earning Period, the Client’s / New Client’s status will be regulated in accordance with the general regulations applicable to the TAP Miles&Go Programme."
-> The current one

So it appears the rule has changed since beginning of 2022 and now it is 50 000 miles status or 40 TAP flights.

fifty_two

Thanks , thats the information we all missed or didnt received .

Mine will finish in end of march 2023 , but i will pass over the threshold earlier , so i will soon find out and share it with you folks here

Unless you are flying often/only towards places where TAP has a "kind-of-monopoly" situation, or often from europe to brasil , then you can take your money elsewhere = TK has discretionary status match or if you live in europe A3 is not hard to get status with

Well , TP is well known for not managing a lot of things well , so thats the best course of action to take

No need to renew your club membership also and you can forget about TP

Even if there was a mistake , a quick email reminder would have helped , and its not hard to do , TP has sent bunch of email marketing campaigns about sales or whatever useless topics , so they can easily inform people about requirements for status match

FFPs are airline's cash cows , so i assume it was done deliberately , to motivate people to fly TP so they get more cash , but not enough to retain gold

Please let me know if i am wrong , but as i havent seen rules about softlanding , or even people getting silver if going over 30k but below 50k after status match year's end, so my only guess is that if someone doesnt get 50k he will essentially loose it all .

It was a clever sneaky move from their side to discretly change terms and conditons to limit the "damage" and avoid costing more money in 2023 while attracting people by publicly advertise incorrect / false informations

Laudl13

On my side, I should achieve the 50 000 miles objective by mid-march, with 5 travels (20 flights total), 2 with TAP and 3 with others Star Alliance airlines.

I will post the summary of that once it is done and what is my feeling on this / how to optimize the gain of miles.