Lounge ZRH [merged Q&A thread]
Jun 21, 2023, 1:55 pm
#1861
Join Date: Jul 2001
Posts: 2,925
Jun 21, 2023, 3:01 pm
#1862
Join Date: Aug 2008
Location: PHL
Programs: UA 1K 1MM, Marriott Gold, IHG Platinum, Raddison Platinum, Avis Presidents Club
Posts: 5,271
Since you’re not on a *A connection, I don’t think you’ll be able to use any ZRH Swiss Lounges in Terminals E or A. I’ve found the Prime Class Lounge (Priority Pass) to be quite acceptable and I think it even has showers. However, you might be able to use the Swiss Arrivals Lounge since you’re *A Gold. I used it last month. Just be prepared to take the train to Passport Control and then go landside to the lounge. When you’re ready to go to your departing gate, you’ll have to go through security and passport control to get to your gate.
Just an FYI: don’t wait until the last moment to go to your gate from the Arrivals Lounge. When we were there last month, two international flights from the previous day had been canceled. In the past 20 years, I have never seen such long lines to go through security and passport control at ZRH. Better to be safe than sorry.
Just an FYI: don’t wait until the last moment to go to your gate from the Arrivals Lounge. When we were there last month, two international flights from the previous day had been canceled. In the past 20 years, I have never seen such long lines to go through security and passport control at ZRH. Better to be safe than sorry.
Prime class is in E at non-schengen. Will I be able to access it upon arrival? do I get dumped into the same area when I get off my UA flight? or am I sent straight to customs?
From what I read, *A Gold cannot access the Swiss Arrivals lounge by policy, however there are a few reports of people being granted access so I guess it doesn't hurt to try.
Yeah, going landside, I won't leave it til the last minute. Especially my first time going there.
Last edited by eng3; Jun 21, 2023 at 3:08 pm
Jun 21, 2023, 3:37 pm
#1863
Join Date: Jul 2001
Posts: 2,925
I imagine the Swiss arrivals lounge is better than primeclass. It is. However, if your flight arrives late, I wouldn’t chance going landside. If it arrives early or on time, no problem.
Prime class is in E at non-schengen. Will I be able to access it upon arrival? It’s a relatively short walk from your UA arrival gate.
From what I read, *A Gold cannot access the Swiss Arrivals lounge by policy, however there are a few reports of people being granted access so I guess it doesn't hurt to try. I can only report my personal experiences.
Prime class is in E at non-schengen. Will I be able to access it upon arrival? It’s a relatively short walk from your UA arrival gate.
From what I read, *A Gold cannot access the Swiss Arrivals lounge by policy, however there are a few reports of people being granted access so I guess it doesn't hurt to try. I can only report my personal experiences.
Jun 22, 2023, 3:37 am
#1864
Join Date: Jul 2015
Location: HAG
Programs: Der 5* FTL
Posts: 8,065
I imagine the Swiss arrivals lounge is better than primeclass. I did not see showers listed for primeclass, maybe PP doesnt get it.
Prime class is in E at non-schengen. Will I be able to access it upon arrival? do I get dumped into the same area when I get off my UA flight? or am I sent straight to customs?
From what I read, *A Gold cannot access the Swiss Arrivals lounge by policy, however there are a few reports of people being granted access so I guess it doesn't hurt to try.
Yeah, going landside, I won't leave it til the last minute. Especially my first time going there.
Prime class is in E at non-schengen. Will I be able to access it upon arrival? do I get dumped into the same area when I get off my UA flight? or am I sent straight to customs?
From what I read, *A Gold cannot access the Swiss Arrivals lounge by policy, however there are a few reports of people being granted access so I guess it doesn't hurt to try.
Yeah, going landside, I won't leave it til the last minute. Especially my first time going there.
Jun 23, 2023, 2:36 am
#1865
Join Date: May 2009
Location: SIN (with a bit of ZRH sprinkled in)
Posts: 9,455
https://www.swiss.com/us/en/fly/airp...lounges-zurich
I was under the impression that the Arrival lounge is only for C&F pax arriving on LH Group airlines (and a few extra's like UA..) and/or M&M members (FTL/SEN/HON) arriving on any *A carrier.
I thought if you're arriving on, say, SQ in F, you won't have access, even if you're Krisflyer Gold (as an example). However, a pax in SQ Y which holds FTL will get admitted.
Jun 23, 2023, 7:20 am
#1866
Join Date: Jul 2001
Posts: 2,925
Are you really sure about this?
https://www.swiss.com/us/en/fly/airp...lounges-zurich
I was under the impression that the Arrival lounge is only for C&F pax arriving on LH Group airlines (and a few extra's like UA..) and/or M&M members (FTL/SEN/HON) arriving on any *A carrier.
I thought if you're arriving on, say, SQ in F, you won't have access, even if you're Krisflyer Gold (as an example). However, a pax in SQ Y which holds FTL will get admitted.
https://www.swiss.com/us/en/fly/airp...lounges-zurich
I was under the impression that the Arrival lounge is only for C&F pax arriving on LH Group airlines (and a few extra's like UA..) and/or M&M members (FTL/SEN/HON) arriving on any *A carrier.
I thought if you're arriving on, say, SQ in F, you won't have access, even if you're Krisflyer Gold (as an example). However, a pax in SQ Y which holds FTL will get admitted.
Jun 23, 2023, 10:20 am
#1867
Join Date: May 2009
Location: SIN (with a bit of ZRH sprinkled in)
Posts: 9,455
It might be that UA 1K's are somehow included, just as apparently UA C pax have access to the Arrival lounge from what I've heard. I've seen other (don't remember which program) Gold members being denied entrance on Y tickets, but that was prior to Covid, but I am fairly sure LX hasn't changed that rule. After all, they'll NOT get paid by other airlines for lounge access, so it's like a contract lounge that LX, LH and UA (seemingly) have a contract with - but other *A airlines don't. So LX/LH/UA elites are having their entry fee paid by their respective airlines, while others don't.
Jun 25, 2023, 4:44 am
#1868
Join Date: Jan 2010
Location: Idaho, USA
Programs: AS MVPG, Hyatt Globalist
Posts: 147
Just had a lovely flight from BCN to ZRH. It felt like we started our descent a bit early, then the captain came on and said, "We've received permission for a special low-altitude route through the alps, I hope you enjoy the scenery." The next 5 minutes were absolutely breathtaking as we flew below the level of the highest peaks, getting stunning views of the Eiger, Jungfraujoch and others.
It's my first time flying Swiss in a couple of decades, and I wondered how typical these "special low altitude" flight paths are? A unique treat, or something the airline often does on sunny days?
It's my first time flying Swiss in a couple of decades, and I wondered how typical these "special low altitude" flight paths are? A unique treat, or something the airline often does on sunny days?
Jun 26, 2023, 5:24 am
#1869
Join Date: Aug 2008
Location: PHL
Programs: UA 1K 1MM, Marriott Gold, IHG Platinum, Raddison Platinum, Avis Presidents Club
Posts: 5,271
Are you really sure about this?
https://www.swiss.com/us/en/fly/airp...lounges-zurich
I was under the impression that the Arrival lounge is only for C&F pax arriving on LH Group airlines (and a few extra's like UA..) and/or M&M members (FTL/SEN/HON) arriving on any *A carrier.
I thought if you're arriving on, say, SQ in F, you won't have access, even if you're Krisflyer Gold (as an example). However, a pax in SQ Y which holds FTL will get admitted.
https://www.swiss.com/us/en/fly/airp...lounges-zurich
I was under the impression that the Arrival lounge is only for C&F pax arriving on LH Group airlines (and a few extra's like UA..) and/or M&M members (FTL/SEN/HON) arriving on any *A carrier.
I thought if you're arriving on, say, SQ in F, you won't have access, even if you're Krisflyer Gold (as an example). However, a pax in SQ Y which holds FTL will get admitted.
It would be nice to know for sure since I'd probably skip the hassle of going landside only to get rejected. Plus I'd probably skip the "Primeclass" lounge.
Just had a lovely flight from BCN to ZRH. It felt like we started our descent a bit early, then the captain came on and said, "We've received permission for a special low-altitude route through the alps, I hope you enjoy the scenery." The next 5 minutes were absolutely breathtaking as we flew below the level of the highest peaks, getting stunning views of the Eiger, Jungfraujoch and others.
It's my first time flying Swiss in a couple of decades, and I wondered how typical these "special low altitude" flight paths are? A unique treat, or something the airline often does on sunny days?
It's my first time flying Swiss in a couple of decades, and I wondered how typical these "special low altitude" flight paths are? A unique treat, or something the airline often does on sunny days?
Jun 26, 2023, 8:39 am
#1870
Join Date: Jul 2001
Posts: 2,925
Confuses me also since this thread is about lounges at ZRH. Maybe, it was the compensation that Swiss offered for not allowing access to the Arrivals Lounge. 🤷♂️ 😁
Jun 26, 2023, 11:50 am
#1871
Join Date: Aug 2008
Location: Geneva
Programs: LX SEN, AFKL Platinum, BA Bronze,
Posts: 5,641
Jul 9, 2023, 9:17 pm
#1872
Join Date: Jan 2015
Location: YTZ
Programs: AC 50K, National Exec, Hertz Pres. Circle, HH Gold, IHG Diamond, Bonvoy Gold
Posts: 46
I'm travelling out of ZRH on AC with a party of three in a few days. As a Star Gold, do I have access to the Business Lounge? The Swiss site reads like I can only access the Senator lounge. I'm intending to guest one passenger in the Business Lounge, and purchase a lounge pass for the other. Thanks!
Jul 9, 2023, 10:02 pm
#1873
FlyerTalk Evangelist
Join Date: Nov 2006
Location: Stoke on Trent, UK (MAN ), BUE, BKK, DBV
Programs: LH HON***,UA,BA.EK Gold,AV.
Posts: 11,657
I'm travelling out of ZRH on AC with a party of three in a few days. As a Star Gold, do I have access to the Business Lounge? The Swiss site reads like I can only access the Senator lounge. I'm intending to guest one passenger in the Business Lounge, and purchase a lounge pass for the other. Thanks!
Jul 11, 2023, 4:36 pm
#1874
Join Date: Jul 2015
Location: HAG
Programs: Der 5* FTL
Posts: 8,065
I'm happy to say staffing and service levels have improved since my last visit. There is a definitive downgrade compared with pre-covid, particularly with language skills, however, the staff is available and helpful.
Dragons are also well acquainted with the procedure of admitting non-SEN *G member with lesser M&M status on the BP (in my case FTL).
Dragons are also well acquainted with the procedure of admitting non-SEN *G member with lesser M&M status on the BP (in my case FTL).
Jul 11, 2023, 10:39 pm
#1875
Join Date: Jul 2023
Posts: 1
Lounge Access
Newcomer to using lounges and a bit perplexed on access..
We'll be flying ORD-ZRH-LIS. Flying into ZRH on Swiss Business and out of ZRH on TAP Business. No Star Alliance Gold status.
Since we're flying in on LX, will we be able to access the airside center Swiss lounges during our layover or only the arrivals lounge?
Thank you!!
We'll be flying ORD-ZRH-LIS. Flying into ZRH on Swiss Business and out of ZRH on TAP Business. No Star Alliance Gold status.
Since we're flying in on LX, will we be able to access the airside center Swiss lounges during our layover or only the arrivals lounge?
Thank you!!