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Suggest FT add “Like” button [implemented 9 Aug 2017]

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Old Aug 8, 2017, 9:37 am
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Last edit by: JDiver
The new "Like" "button"

When you click on the "Like" button, it registers the handle of the user liking the post in a horizontal box immediately below the "Like" button. "Liking" a post also optionally sends a notification to the post owner. "Like" notifications appear in Your Control Panel in My FlyerTalk.

To turn the notification function on or off, look in Your Control Panel and Settings & Options under Messaging & Notification:

Likes Notifications:
  • Enable Likes Notifications
  • Disable Likes Notifications

NOTE: Editing a post causes the "Likes" to disappear for a short period of time. They are restored after that pause.

To report issues, problems etc. please visit this thread in the Technical Support and Feedback forum: https://www.flyertalk.com/forum/technical-support-feedback/1863159-new-like-button-information-issues-discussion.html

LIST OF SUGGESTIONS, PROS and CONS discussed in thread:

Please add all your suggestions since implementation, August 9 2017:
  1. Modify Like button to take up less real estate - ie, put the button w/ the other buttons & likes under signatures or list only if hover
  2. Allow members to completely turn off the ability to see likes
  3. Use Helpful instead of Like
  4. Completely eliminate Like button
  5. Do not display handles of those who Liked the post

"Some FTers are supportive of like/helpful button. Some are not. Some on both sides of the issue have questions, concerns and/or need more info. This wiki attempts to highlight them in bullet format/"cliff notes" version from the 566 posts made in prior Talkboard thread, which had 700 posts. More detailed information regarding the pros/cons/questions/concerns/info can be garnered by reading the entire thread, where FTers on both sides of the like/helpful button have been eloquent/provided valuable input. When TalkBoard last polled FT members, the result of the poll was in favour of introducing likes (by a considerable margin)

Pros:
* Make Flyertalk more modern/more like Facebook, LinkedIn and many other social media sites
* A like/helpful button would minimize unnecessary replies such as +1.
* Streamlines posts
* The value add of showing likes, helpful votes, etc. is that it can surface good content and get more views for it
* Positive feedback incentivizes quality content/FTers will post more
* Some people won’t take time to write a thank you but will post a like
* Those with more likes/helpfuls are considered knowledgable

Cons:
* Makes Flyertalk more like Facebook/dumbs it down
* FT had rating system here years ago and it did not go well
* System can be gamed/cliques develop
* Clutters up posts/takes up valuable screen space
* Will not eliminate +1s/+1s also provide positive feedback
* Posts that have inaccurate info can also get likes/doesn't mean poster is knowledgable
* If FTers post info & it doesn't get likes/helpfuls, less incentive to post more
* Some who might have posted info in the past will now just post like, so less information provided to other FTers.

Questions, concerns about how it will work, and/or information based on brief internal trial already done (trial done last time it came up for discussion)
* If implemented, can FTers who prefer not to utilize the like/helpful button turn it off so that they don't see it at all?
* Is there a software way to separate likes of posts from posters? (Limited trial indicates no; don't know if software can be changed to do so)
* Can a post/day count be implemented before implementing for FTers, similar Omni/CC? (Yes)
* Can certain forums have it turned off such as Omni? (No, current software is it's either all forums or none)
* If a sitewide trial is created, what are the metrics for success or failure?
* What is the goal of this/how will the data be used?
* If customization of current software is required, will this take away from development on other projects such as a better mobile app?
* Will or can there be a dislike/unhelpful button?
* What happens if a post that is "liked" gets its content edited and ends up having a different meaning than it initially had at the time the post was "liked"?
* Can threads or individual posts deemed helpful be bookmarked/saved?"

IBobi responded to theses comments and questions here: http://www.flyertalk.com/forum/28664495-post59.html


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Suggest FT add “Like” button [implemented 9 Aug 2017]

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Old Aug 29, 2017, 10:05 am
  #241  
Moderator, El Al and Marriott Bonvoy, FlyerTalk Evangelist
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Originally Posted by zitsky
Nope.
I would say that until that time which IB states that there won't be any changes, there is no reason to stop voicing concerns and making suggestions.
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Old Aug 29, 2017, 9:55 pm
  #242  
 
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The Weight of Suggestions....

Originally Posted by yosithezet
I would say that until that time which IB states that there won't be any changes, there is no reason to stop voicing concerns and making suggestions.
You mean like what we've been doing with FT Premium since 2010?

http://www.flyertalk.com/forum/techn...er-thread.html:
Originally Posted by IBobi
Hi everyone,

As of now, we do not have a solution regarding Premium. What this means is that there is currently no plan for a Premium, ads-free product. It doesn't mean there won't ever be one, but the fact that it's not on the radar means it probably won't be happening any time soon.
To say the least, I could be neutral to a like-feature but I do hate how it's pushed out and implemented on FT at this point.
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Old Aug 29, 2017, 10:13 pm
  #243  
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Originally Posted by lin821

To say the least, I could be neutral to a like-feature but I do hate how it's pushed out and implemented on FT at this point.
You are not alone.
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Old Aug 30, 2017, 9:41 am
  #244  
 
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Originally Posted by yosithezet
I would say that until that time which IB states that there won't be any changes, there is no reason to stop voicing concerns and making suggestions.
Yup. It's been about 3 weeks since anyone from IB has posted to this thread, as far as I can tell. Even an acknowledgement that they've seen our concerns, suggestions, etc. and that they're either considering them, have no changes planned until some event, or that it is what it is would be nice.

There are a lot of great suggestions here, once you filter past some of the less-productive wailing and gnashing of teeth. It would also be nice if we (or IB) could set up a formal poll, with options like:

- Love it just the way it is
- Do not want "likes" or "helpful" in any form
- Keep like, but make the format cleaner and take up less space
- Change "like" to "helpful" in the current format
- Change "like" to "helpful" in a cleaner format
- Add "dislike" or "not helpful"
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Old Aug 30, 2017, 1:21 pm
  #245  
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Hi all,

We have processed suggestions and taken recommendations from Carol and the forum leads. We plan to iterate the "likes" tool in the next software update, which should be in the next several weeks. I'll let you know if I get more info prior to the changes rolling out.

Thank you
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Old Aug 31, 2017, 9:14 am
  #246  
 
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Originally Posted by IBobi
Hi all,

We have processed suggestions and taken recommendations from Carol and the forum leads. We plan to iterate the "likes" tool in the next software update, which should be in the next several weeks. I'll let you know if I get more info prior to the changes rolling out.

Thank you
Thank you! Communication is key, and this is a very welcome message that you've heard the concerns and suggestions and are working to improve the feature.
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Old Aug 31, 2017, 9:21 am
  #247  
 
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Originally Posted by gobluetwo
Thank you! Communication is key, and this is a very welcome message that you've heard the concerns and suggestions and are working to improve the feature.
It remains to be seen whether they are "improving" the feature. Wait and see.
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Old Aug 31, 2017, 9:51 am
  #248  
 
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Originally Posted by zitsky
It remains to be seen whether they are "improving" the feature. Wait and see.
Lol, fair point. At the very least, I appreciate the acknowledgement and, maybe naively according to some here, am taking their comments at face value.
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Old Sep 4, 2017, 1:24 am
  #249  
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The rules of FT prohibits to comments (positive or negative) on moderation. Nevertheless it is possible to like moderator posts, where they act as moderator and not as poster. This is in contradiction to the rule of FT.
It should not be possible to Like moderator posts.
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Old Sep 4, 2017, 2:06 am
  #250  
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Originally Posted by fransknorge
The rules of FT prohibits to comments (positive or negative) on moderation. Nevertheless it is possible to like moderator posts, where they act as moderator and not as poster. This is in contradiction to the rule of FT.
It should not be possible to Like moderator posts.
Define comment.
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Old Sep 4, 2017, 3:12 am
  #251  
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Approve, disapprove, question, remark, observe, judge, critic, applaud, ...
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Old Sep 4, 2017, 7:21 am
  #252  
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Originally Posted by fransknorge
The rules of FT prohibits to comments (positive or negative) on moderation. Nevertheless it is possible to like moderator posts, where they act as moderator and not as poster. This is in contradiction to the rule of FT.
It should not be possible to Like moderator posts.
Public moderator posts will (or should) never mention specific action taken against an individual.

At most, you'll see a moderator saying, "I've removed some off-topic posts from this thread. Please try to remain on topic." I see zero problem with anyone "liking" that post. If anything, it shows that people are grateful for the work that moderators do and shows people commenting in the thread that a large group would prefer they follow the rules and not post off-topic (or make personal attacks or whatever) and will maybe make people who tend to post such out-of-bounds posts think twice before doing so.

If moderators publicly said things like, "I've issued fransknorge a seven-day suspension for inflammatory language and personal attacks," well, then, yes, I could see an issue with people "liking" that kind of a post. But they don't, so by "liking" a moderator's post that he or she has performed a clean-up or is requesting the members to do something in their dialogue, one is not commenting or discussing any specific moderator actions taken against any particular members and so does not violate the spirit of the rule against such.
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Old Sep 4, 2017, 8:32 am
  #253  
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Answering or commenting on a mod post saying "I've removed some off-topic posts from this thread. Please try to remain on topic." I see zero problem with anyone " is forbidden, I have seen posts being moderated because they commented on such a post. Liking is a form of comment. The rule is 100% binary and does not allow for graduation. If liking is allowed then all comments are allowed.
Also what about post which close a thread because the OP was not following the rules ? Those post are specific action taken against an individual.
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Old Sep 4, 2017, 8:38 am
  #254  
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Originally Posted by fransknorge
Answering or commenting on a mod post saying "I've removed some off-topic posts from this thread. Please try to remain on topic." I see zero problem with anyone " is forbidden, I have seen posts being moderated because they commented on such a post. Liking is a form of comment. The rule is 100% binary and does not allow for graduation. If liking is allowed then all comments are allowed.
Also what about post which close a thread because the OP was not following the rules ? Those post are specific action taken against an individual.
Really feels like you're looking for a problem where there isn't one.
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Old Sep 4, 2017, 8:54 am
  #255  
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Originally Posted by fransknorge
Answering or commenting on a mod post saying "I've removed some off-topic posts from this thread. Please try to remain on topic." I see zero problem with anyone " is forbidden, I have seen posts being moderated because they commented on such a post. Liking is a form of comment. The rule is 100% binary and does not allow for graduation. If liking is allowed then all comments are allowed.
Also what about post which close a thread because the OP was not following the rules ? Those post are specific action taken against an individual.
If you don't like the "Like" button then do come up with something a little more substantive than trying to use that as the reason. It's such a non-event if someone "likes" a mod's post.
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