Apr 28, 2015, 12:19 am
Last edit by: margarita girl
The following hotels have been voted as the worst in the Starwood portfolio of hotels.
Hotels with a low number of votes, and there is a majority that only have one vote each, should be taken with a huge grain of salt.
Moreover, several hotels have had significant renovations since the original vote(s) were cast. As a result, negative votes for those properties should be discounted.
This Wiki may be edited by anyone with the requisite number of posts in this forum.
ALOFT LEAWOOD-OVERLAND, KS
ALOFT DALLAS DOWNTOWN, TX
ALOFT FRISCO, TX
FOUR PTS TUCSON UNIVERSITY PLAZA, AZ (Now ALOFT TUCSON UNIVERSITY)
FOUR PTS BAKERSFIELD, CA
FOUR PTS SAN FRANSISCO AIRPORT, CA (x2)
FOUR PTS SAN FRANCISCO BAY BRIDGE, CA (x2)
> June 2014: Bath towels stank. Night staff at front desk were curt and unkempt -- a guy had crooked glasses and dandruff all over his suit jacket. He frowned several times while processing my check in. No smile or welcome, verbally or nonverbally. While I was checking in he received phone calls from several guests, and he refused every request swiftly, firmly, and without apology: "No. What?! No. Housekeeping is closed." I trashed the hotel in a post-stay survey and received an apology from the manager with a vague offer of a future room upgrade. No compensation.
FOUR PTS MIAMI, FL (X3)
FOUR PTS CHICAGO O'HARE AIRPORT, IL (x5)
FOUR PTS LEXINGTON, KY
FOUR PTS NEW ORLEANS AIRPORT, LA (x2) (No longer *W, now a Wyndham)
FOUR PTS ALLENTOWN, PA (No longer a *W, now a Days Inn)
FOUR PTS PHILADELPHIA CITY CENTER, PA
FOUR PTS YORK, PA
FOUR PTS BOSTON LOGAN AIRPORT, MA (x6)
FOUR PTS EASTHAM CAPE COD, MA
FOUR PTS BALTIMORE WASHINGTON INT'L AIRPORT, MD (Now ALOFT BWI)
FOUR PTS GEELONG, GEELONG, AUSTRALIA (No longer *W, now a Novotel)
FOUR PTS LAKESHORE, TORONTO, CANADA (Closed)
FOUR PTS CENTRAL KLN, GERMANY (No longer *W, now Wyndham)
FOUR PTS MILAN CENTER, MILAN, ITALY
FOUR PTS LANGKAWI, LANGKAWI, MALAYSIA (No longer *W)
ELEMENT MIAMI INTERNATIONAL AIRPORT, FL
SHERATON ANCHORAGE HOTEL & SPA, AK (x2)
SHERATON ANAHEIM, CA
SHERATON DELFINA SANTA MONICA HOTEL, CA (x2) (Rebranded as Le Meridien)
SHERATON GATEWAY LOS ANGELES, CA
SHERATON GATEWAY SAN FRANCISCO AIRPORT, CA (No longer *W, now a Hilton)
SHERATON MISSION VALLEY SAN DIEGO HOTEL, CA (x2)
SHERATON LA JOLLA HOTEL, CA (x2)
SHERATON UNIVERSAL HOTEL, CA (x2)
SHERATON HARTFORD HOTEL, CT
SHERATON STAMFORD HOTEL, CT
SHERATON WALT DISNEY WORLD DOLPHIN, FL (X2)
SHERATON FORT LAUDERDALE AIRPORT, FL (x2) (Closed to become Le Meridien in 2017)
SHERATON SUITES CYPRESS CREEK FT. LAUDERDALE, FL (X2)
SHERATON TAMPA RIVERWALK HOTEL, FL
SHERATON GATEWAY HOTEL ATLANTA AIRPORT, GA (X2)
SHERATON PRINCESS KAIULANI, HI (x4)
SHERATON MAUI RESORT & SPA, HI
SHERATON CHICAGO HOTEL & TOWERS, IL
SHERATON SPRINGFIELD MONARCH PLACE HOTEL, MA (X2)
SHERATON ANNAPOLIS, MD (No longer *W, now Crowne Plaza)
SHERATON BALTIMORE CITY CENTER, MD (X2) (No longer *W, now a Radisson)
SHERATON COLUMBIA, MD
SHERATON KANSAS CITY SPORTS COMPLEX, MO (Rebranded as FOUR POINTS)
SHERATON CHAPEL HILL, NC
SHERATON CHARLOTTE AIRPORT HOTEL, NC
SHERATON ATLANTIC CITY, NJ (x2)
SHERATON EATONTOWN, NJ
SHERATON MEADOWLANDS HOTEL & CONFERENCE CENTER, NJ (No longer *W)
SHERATON ALBUQUERQUE UPTOWN, NM
SHERATON JFK AIRPORT HOTEL, NY (x3)
SHERATON NEW YORK HOTEL & TOWERS, NY (x2)
SHERATON OKLAHOMA CITY HOTEL, OK
SHERATON DOWNTOWN PHILADELPHIA HOTEL, PA (x5)
SHERATON PROVIDENCE AIRPORT HOTEL, RI
SHERATON DALLAS HOTEL, TX
SHERATON RESTON HOTEL, VA
SHERATON MIRAGE PORT DOUGLAS, GOLD COAST, AUSTRALIA
SHERATON BRUSSELS HOTEL, BRUSSELS, BELGIUM (x3)
SHERATON NASSAU BEACH RESORT, NASSAU, BAHAMAS (x2) (No longer *W, now Melia Beach Resort)
SHERATON SAO PAULO WTC HOTEL, SAO PAULO, BRAZIL
SHERATON ON THE FALLS HOTEL, ONTARIO, CANADA
SHERATON GREAT WALL, BEIJING, CHINA (x2)
SHERATON SHARM HOTEL, RESORT & SPA, SHARM EL SHEIKH, EGYPT
SHERATON MEDIA HOTEL & TOWERS, JAKARTA, INDONESIA (No longer *W)
SHERATON BUGANVILIAS RESORT & CONVENTION CENTER, PUERTO VALLARTA, MEXICO
SHERATON OLD SAN JUAN HOTEL & CASINO, PUERTO RICO
SHERATON TOWERS, SINGAPORE (x2)
SHERATON MASLAK HOTEL, ISTANBUL, TURKEY (x2) (No longer *W, now Steinberger)
SHERATON (THE) PARK LANE HOTEL, LONDON, UK (x3)
SHERATON SKYLINE HOTEL HEATHROW, LONDON, UK (x5)
SHERATON JUMEIRAH BEACH, DUBAI, UNITED ARAB EMIRATES (UAE) (x2)
LE MERIDIEN DALLAS NORTH, TX
LE MERIDIEN HELIOPOLIS, CAIRO, EGYPT (x2)
LE MERIDIEN PYRAMIDS, CAIRO, EGYPT
LE MERIDIEN DEAD SEA, ISRAEL (x3) (No longer *W)
LE MERIDIEN BEACH PLAZA, MONACO
LE MERIDIEN N'Fis, MARRAKECH, MOROCCO
LE MERIDIEN NICE, FRANCE
LE MERIDIEN BARBARONS, MAHE, SEYCHELLES (No longer *W, now Avani Seychelles)
LUXURY COLLECTION - SLS HOTEL AT BEVERLY HILLS, CA
LUXURY COLLECTION - HOTEL NATIONAL, MOSCOW, RUSSIA
LUXURY COLLECTION - PRINCE DES GALLES, PARIS, FRANCE (x2)
*** This hotel has had a full renovation since the negative votes were cast and is now a stellar property.
LUXURY COLLECTION - SHERATON GRANDE LAGUNA, PHUKET, THAILAND (No longer *W, now Angsana)
LUXURY COLLECTION - SHERATON GRANDE SUKHUMVIT, BANGKOK, THAILAND
*** The negative vote was due to the color of the tiles in the bathrooms, which seems a particularly petty reason to categorize it as one of the worst in the Starwood portfolio.
W LOS ANGELES - WESTWOOD, CA
W ATLANTA - MIDTOWN, GA (X2)
W CHICAGO - LAKESHORE, IL (X3)
> May 2013: Sloppy housekeeping; room had trash left behind by previous guest. Broken AC; maintenance fixed for the afternoon, but it broke again overnight. Front desk, upon checkin, claimed no king rooms available (only doubles) despite non-suite king rooms for sale on spg.com. They assigned me a room by the elevator where I could hear nonstop dings and whooshes from the elevator shaft. Front desk was staffed by an uppity fellow who never cracked a smile. What a joke of a 12k points redemption.
W NEW ORLEANS, LA (X2) (Rebranded as Le Meridien)
W NEW ORLEANS - FRENCH QUARTER, LA
WESTIN BONAVENTURE, CA (X2)
WESTIN SAN FRANCISCO MARKET ST., CA (X2) (No longer Westin, still *W
WESTIN SAN FRANCISCO AIRPORT, CA
WESTIN ST. FRANCIS, CA (x2)
\WESTIN DIPLOMAT RESORT & SPA, FL (No longer *W)
WESTIN FORT LAUDERDALE BEACH RESORT (No longer *W)
WESTIN PEACHTREE ATLANTA, GA (X2)
WESTIN MAUI, HI (x2)
WESTIN MICHIGAN AVENUE, CHICAGO, IL (x3)
> December 2012: Moldy shower tiles. Some rooms were so tiny you'd think you were in Tokyo. Irritating whoosh-whoosh from elevator shaft if room was close to elevator. Bad insulation of sound from hallways. Low class clientele - loud and boisterous folk who enjoyed bragging at 3 a.m. about sexual conquests. Low class front desk - when I asked for a room change because of noise, they asked me if my room was dirty.
WESTIN NEW ORLEANS CANAL PALACE, FRENCH QUARTER, LA
WESTIN NEW YORK TIMES SQUARE, NY (X2)
WESTIN LAS VEGAS HOTEL, CASINO & SPA, NV (x11)
WESTIN MEMPHIS BEALE ST, TN
WESTIN GALLERIA HOUSTON, TX (X3)
WESTIN OAKS HOUSTON, TX (X3)
WESTIN STONEBRIAR, TX
WESTIN ARLINGTON GATEWAY, VA
WESTIN AT TYSON'S CORNER, VA
WESTIN SEATTLE, WA
WESTIN NOVA SCOTIAN, HALIFAX, CANADA (X2)
WESTIN PARIS, FRANCE
WESTIN PALACE, MILAN, ITALY
WESTIN RESORT & SPA, CANCUN, MEXICO (x2)
ASIA
SHERATON SEOUL PALACE GANGHAM
> December 2014 (Royal Beach Club room): Heavenly bedding in name only, if at all. Mattress lacked the signature plush comfort; linens were thin and scratchy, pillows were flat and unsupportive. I slept on my bended arm and in the fetal position for warmth. Woke up sore and exhausted every morning despite 9-10 hours of sleep. Lounge breakfast was bland; happy hour was a joke -- buffet ran out within minutes of replenishment. If you wanted the hot item you had to keep tabs on the staff and hustle to the front of the line ASAP when a line began to form.
Hotels with a low number of votes, and there is a majority that only have one vote each, should be taken with a huge grain of salt.
Moreover, several hotels have had significant renovations since the original vote(s) were cast. As a result, negative votes for those properties should be discounted.
This Wiki may be edited by anyone with the requisite number of posts in this forum.
ALOFT LEAWOOD-OVERLAND, KS
ALOFT DALLAS DOWNTOWN, TX
ALOFT FRISCO, TX
FOUR PTS TUCSON UNIVERSITY PLAZA, AZ (Now ALOFT TUCSON UNIVERSITY)
FOUR PTS BAKERSFIELD, CA
FOUR PTS SAN FRANSISCO AIRPORT, CA (x2)
FOUR PTS SAN FRANCISCO BAY BRIDGE, CA (x2)
> June 2014: Bath towels stank. Night staff at front desk were curt and unkempt -- a guy had crooked glasses and dandruff all over his suit jacket. He frowned several times while processing my check in. No smile or welcome, verbally or nonverbally. While I was checking in he received phone calls from several guests, and he refused every request swiftly, firmly, and without apology: "No. What?! No. Housekeeping is closed." I trashed the hotel in a post-stay survey and received an apology from the manager with a vague offer of a future room upgrade. No compensation.
FOUR PTS MIAMI, FL (X3)
FOUR PTS CHICAGO O'HARE AIRPORT, IL (x5)
FOUR PTS LEXINGTON, KY
FOUR PTS NEW ORLEANS AIRPORT, LA (x2) (No longer *W, now a Wyndham)
FOUR PTS ALLENTOWN, PA (No longer a *W, now a Days Inn)
FOUR PTS PHILADELPHIA CITY CENTER, PA
FOUR PTS YORK, PA
FOUR PTS BOSTON LOGAN AIRPORT, MA (x6)
FOUR PTS EASTHAM CAPE COD, MA
FOUR PTS BALTIMORE WASHINGTON INT'L AIRPORT, MD (Now ALOFT BWI)
FOUR PTS GEELONG, GEELONG, AUSTRALIA (No longer *W, now a Novotel)
FOUR PTS LAKESHORE, TORONTO, CANADA (Closed)
FOUR PTS CENTRAL KLN, GERMANY (No longer *W, now Wyndham)
FOUR PTS MILAN CENTER, MILAN, ITALY
FOUR PTS LANGKAWI, LANGKAWI, MALAYSIA (No longer *W)
ELEMENT MIAMI INTERNATIONAL AIRPORT, FL
SHERATON ANCHORAGE HOTEL & SPA, AK (x2)
SHERATON ANAHEIM, CA
SHERATON DELFINA SANTA MONICA HOTEL, CA (x2) (Rebranded as Le Meridien)
SHERATON GATEWAY LOS ANGELES, CA
SHERATON GATEWAY SAN FRANCISCO AIRPORT, CA (No longer *W, now a Hilton)
SHERATON MISSION VALLEY SAN DIEGO HOTEL, CA (x2)
SHERATON LA JOLLA HOTEL, CA (x2)
SHERATON UNIVERSAL HOTEL, CA (x2)
SHERATON HARTFORD HOTEL, CT
SHERATON STAMFORD HOTEL, CT
SHERATON WALT DISNEY WORLD DOLPHIN, FL (X2)
SHERATON FORT LAUDERDALE AIRPORT, FL (x2) (Closed to become Le Meridien in 2017)
SHERATON SUITES CYPRESS CREEK FT. LAUDERDALE, FL (X2)
SHERATON TAMPA RIVERWALK HOTEL, FL
SHERATON GATEWAY HOTEL ATLANTA AIRPORT, GA (X2)
SHERATON PRINCESS KAIULANI, HI (x4)
SHERATON MAUI RESORT & SPA, HI
SHERATON CHICAGO HOTEL & TOWERS, IL
SHERATON SPRINGFIELD MONARCH PLACE HOTEL, MA (X2)
SHERATON ANNAPOLIS, MD (No longer *W, now Crowne Plaza)
SHERATON BALTIMORE CITY CENTER, MD (X2) (No longer *W, now a Radisson)
SHERATON COLUMBIA, MD
SHERATON KANSAS CITY SPORTS COMPLEX, MO (Rebranded as FOUR POINTS)
SHERATON CHAPEL HILL, NC
SHERATON CHARLOTTE AIRPORT HOTEL, NC
SHERATON ATLANTIC CITY, NJ (x2)
SHERATON EATONTOWN, NJ
SHERATON MEADOWLANDS HOTEL & CONFERENCE CENTER, NJ (No longer *W)
SHERATON ALBUQUERQUE UPTOWN, NM
SHERATON JFK AIRPORT HOTEL, NY (x3)
SHERATON NEW YORK HOTEL & TOWERS, NY (x2)
SHERATON OKLAHOMA CITY HOTEL, OK
SHERATON DOWNTOWN PHILADELPHIA HOTEL, PA (x5)
SHERATON PROVIDENCE AIRPORT HOTEL, RI
SHERATON DALLAS HOTEL, TX
SHERATON RESTON HOTEL, VA
SHERATON MIRAGE PORT DOUGLAS, GOLD COAST, AUSTRALIA
SHERATON BRUSSELS HOTEL, BRUSSELS, BELGIUM (x3)
SHERATON NASSAU BEACH RESORT, NASSAU, BAHAMAS (x2) (No longer *W, now Melia Beach Resort)
SHERATON SAO PAULO WTC HOTEL, SAO PAULO, BRAZIL
SHERATON ON THE FALLS HOTEL, ONTARIO, CANADA
SHERATON GREAT WALL, BEIJING, CHINA (x2)
SHERATON SHARM HOTEL, RESORT & SPA, SHARM EL SHEIKH, EGYPT
SHERATON MEDIA HOTEL & TOWERS, JAKARTA, INDONESIA (No longer *W)
SHERATON BUGANVILIAS RESORT & CONVENTION CENTER, PUERTO VALLARTA, MEXICO
SHERATON OLD SAN JUAN HOTEL & CASINO, PUERTO RICO
SHERATON TOWERS, SINGAPORE (x2)
SHERATON MASLAK HOTEL, ISTANBUL, TURKEY (x2) (No longer *W, now Steinberger)
SHERATON (THE) PARK LANE HOTEL, LONDON, UK (x3)
SHERATON SKYLINE HOTEL HEATHROW, LONDON, UK (x5)
SHERATON JUMEIRAH BEACH, DUBAI, UNITED ARAB EMIRATES (UAE) (x2)
LE MERIDIEN DALLAS NORTH, TX
LE MERIDIEN HELIOPOLIS, CAIRO, EGYPT (x2)
LE MERIDIEN PYRAMIDS, CAIRO, EGYPT
LE MERIDIEN DEAD SEA, ISRAEL (x3) (No longer *W)
LE MERIDIEN BEACH PLAZA, MONACO
LE MERIDIEN N'Fis, MARRAKECH, MOROCCO
LE MERIDIEN NICE, FRANCE
LE MERIDIEN BARBARONS, MAHE, SEYCHELLES (No longer *W, now Avani Seychelles)
LUXURY COLLECTION - SLS HOTEL AT BEVERLY HILLS, CA
LUXURY COLLECTION - HOTEL NATIONAL, MOSCOW, RUSSIA
LUXURY COLLECTION - PRINCE DES GALLES, PARIS, FRANCE (x2)
*** This hotel has had a full renovation since the negative votes were cast and is now a stellar property.
LUXURY COLLECTION - SHERATON GRANDE LAGUNA, PHUKET, THAILAND (No longer *W, now Angsana)
LUXURY COLLECTION - SHERATON GRANDE SUKHUMVIT, BANGKOK, THAILAND
*** The negative vote was due to the color of the tiles in the bathrooms, which seems a particularly petty reason to categorize it as one of the worst in the Starwood portfolio.
W LOS ANGELES - WESTWOOD, CA
W ATLANTA - MIDTOWN, GA (X2)
W CHICAGO - LAKESHORE, IL (X3)
> May 2013: Sloppy housekeeping; room had trash left behind by previous guest. Broken AC; maintenance fixed for the afternoon, but it broke again overnight. Front desk, upon checkin, claimed no king rooms available (only doubles) despite non-suite king rooms for sale on spg.com. They assigned me a room by the elevator where I could hear nonstop dings and whooshes from the elevator shaft. Front desk was staffed by an uppity fellow who never cracked a smile. What a joke of a 12k points redemption.
W NEW ORLEANS, LA (X2) (Rebranded as Le Meridien)
W NEW ORLEANS - FRENCH QUARTER, LA
WESTIN BONAVENTURE, CA (X2)
WESTIN SAN FRANCISCO MARKET ST., CA (X2) (No longer Westin, still *W
WESTIN SAN FRANCISCO AIRPORT, CA
WESTIN ST. FRANCIS, CA (x2)
\WESTIN DIPLOMAT RESORT & SPA, FL (No longer *W)
WESTIN FORT LAUDERDALE BEACH RESORT (No longer *W)
WESTIN PEACHTREE ATLANTA, GA (X2)
WESTIN MAUI, HI (x2)
WESTIN MICHIGAN AVENUE, CHICAGO, IL (x3)
> December 2012: Moldy shower tiles. Some rooms were so tiny you'd think you were in Tokyo. Irritating whoosh-whoosh from elevator shaft if room was close to elevator. Bad insulation of sound from hallways. Low class clientele - loud and boisterous folk who enjoyed bragging at 3 a.m. about sexual conquests. Low class front desk - when I asked for a room change because of noise, they asked me if my room was dirty.
WESTIN NEW ORLEANS CANAL PALACE, FRENCH QUARTER, LA
WESTIN NEW YORK TIMES SQUARE, NY (X2)
WESTIN LAS VEGAS HOTEL, CASINO & SPA, NV (x11)
WESTIN MEMPHIS BEALE ST, TN
WESTIN GALLERIA HOUSTON, TX (X3)
WESTIN OAKS HOUSTON, TX (X3)
WESTIN STONEBRIAR, TX
WESTIN ARLINGTON GATEWAY, VA
WESTIN AT TYSON'S CORNER, VA
WESTIN SEATTLE, WA
WESTIN NOVA SCOTIAN, HALIFAX, CANADA (X2)
WESTIN PARIS, FRANCE
WESTIN PALACE, MILAN, ITALY
WESTIN RESORT & SPA, CANCUN, MEXICO (x2)
ASIA
SHERATON SEOUL PALACE GANGHAM
> December 2014 (Royal Beach Club room): Heavenly bedding in name only, if at all. Mattress lacked the signature plush comfort; linens were thin and scratchy, pillows were flat and unsupportive. I slept on my bended arm and in the fetal position for warmth. Woke up sore and exhausted every morning despite 9-10 hours of sleep. Lounge breakfast was bland; happy hour was a joke -- buffet ran out within minutes of replenishment. If you wanted the hot item you had to keep tabs on the staff and hustle to the front of the line ASAP when a line began to form.
Hall of Shame - Worst SPG experiences (Where would you not stay again?)
Feb 15, 2015, 4:09 pm
#466
Join Date: Apr 2007
Location: USA
Programs: 1K 1MM; Bonvoy Ambassador; Nat'l EE; Hertz PC; Hyatt Globalist
Posts: 2,465
Sheraton Eatontown Hotel, place is dirty, not renovated, generally terrible.
Feb 15, 2015, 10:42 pm
#467
Join Date: Jan 2015
Location: Tokyo
Programs: SPG LT Plat ANA Plat
Posts: 596
Apr 12, 2015, 2:05 pm
#468
In Memoriam, FlyerTalk Evangelist
Join Date: Jul 2002
Location: Durham, NC (RDU/GSO/CLT)
Programs: AA EXP/MM, DL GM, UA Platinum, HH DIA, Hyatt Explorist, IHG Platinum, Marriott Titanium, Hertz PC
Posts: 33,857
Four Points Lexington. Where to begin?
- Showing up to the front desk and having an employee who was behind the desk tell me "oh I don't work here"
- Having to remind the agent my rate included breakfast so I could get breakfast coupons
- Elevators that worked half the time
- Dated, ill lit corridors with threadbare carpets covered in stains
- Stained towels in my room
- No pen, no replacements of soap or body lotion that I'd used
- Rude and unfriendly waiter in the restaurant
- Cold, store bought pastries and undrinkable juice as part of breakfast
- And finally, when checking out being told "oh our system doesn't work, I can't give you a receipt"
And I was paying north of $160/night too
- Showing up to the front desk and having an employee who was behind the desk tell me "oh I don't work here"
- Having to remind the agent my rate included breakfast so I could get breakfast coupons
- Elevators that worked half the time
- Dated, ill lit corridors with threadbare carpets covered in stains
- Stained towels in my room
- No pen, no replacements of soap or body lotion that I'd used
- Rude and unfriendly waiter in the restaurant
- Cold, store bought pastries and undrinkable juice as part of breakfast
- And finally, when checking out being told "oh our system doesn't work, I can't give you a receipt"
And I was paying north of $160/night too
Apr 12, 2015, 5:49 pm
#469
Join Date: Aug 2011
Location: ECP
Programs: DL Diamond
Posts: 1,658
The rooms at the Sheraton Chapel Hill were certainly "Hall of Shame" worthy, though the club lounge had a very decent breakfast for a club lounge with at least 4-5 hot dishes. It's not the St. Regis Bali breakfast, but my expectations for club lounge breakfast in the USA isn't very high, and it at least exceeded them.
The rooms, though... where to start. They're tiny, dimly lit, carpet stains (prob why it's dimly lit so you can't see them) balcony door is broken, bathtub is gross -- as is toilet (though sink area is oddly attractive), iron didn't work, nor did the 2 I had to go down to the front desk to get to replace it (just decided to stop at that point)... truthfully if you had me close my eyes and told me I was in a room at the Knights Inn or Econolodge I wouldn't have been surprised...
The rooms, though... where to start. They're tiny, dimly lit, carpet stains (prob why it's dimly lit so you can't see them) balcony door is broken, bathtub is gross -- as is toilet (though sink area is oddly attractive), iron didn't work, nor did the 2 I had to go down to the front desk to get to replace it (just decided to stop at that point)... truthfully if you had me close my eyes and told me I was in a room at the Knights Inn or Econolodge I wouldn't have been surprised...
Apr 12, 2015, 11:16 pm
#470
Join Date: Nov 2013
Posts: 4,374
My only gripe is the location: too far from campus relative to the Marriott (Siena) and Hilton (Franklin Hotel) properties. But that means a lower room rate....
Apr 13, 2015, 1:55 am
#471
Original Poster
Join Date: Dec 2008
Location: South Korea
Posts: 1,170
List Updated
Origin list updated with:
Sheraton Brussels x2
Sheraton Heathrow x2
Sheraton Great Wall Beijing x2
Sheraton Eatontown, NJ
FPTS Lexington, KY
Sheraton Chapel Hill, NC
At the risk of sounding repetitive here: As the OP, I too agree that hotels such as SGS and the (renovated) PDG are great hotels – but to retain complete objectivity of this thread I am not going to remove one that someone else has suggested is their worst Starwood property, no matter how much I disagree with them. Mario33 was the one who voted for the SGS to be added (because he didn’t like the ‘green tiles’ in the hotel’s pre-renovated rooms….) and so he is the only one who can request for this hotel to be removed from the list. So if anybody feels strongly about removing any hotels from the list, my suggestion would be to reach out to he/she who has posted it here in the first place.
Same goes for renovations. There are varying degrees of renovations – some re-do their lobby lighting whilst others close down the hotel completely and re-build the structure from scratch. Hence it undermines the objectivity of the list for me to remove any hotels because there has been a ‘renovation’ there. Again, only the person who has voted for the hotel to be listed here can have it removed… so where you feel a hotel has “turned a corner” because of renovation, please direct that message to he/she who has voted for it in the first place.
Thanks and safe travels!
Sheraton Brussels x2
Sheraton Heathrow x2
Sheraton Great Wall Beijing x2
Sheraton Eatontown, NJ
FPTS Lexington, KY
Sheraton Chapel Hill, NC
At the risk of sounding repetitive here: As the OP, I too agree that hotels such as SGS and the (renovated) PDG are great hotels – but to retain complete objectivity of this thread I am not going to remove one that someone else has suggested is their worst Starwood property, no matter how much I disagree with them. Mario33 was the one who voted for the SGS to be added (because he didn’t like the ‘green tiles’ in the hotel’s pre-renovated rooms….) and so he is the only one who can request for this hotel to be removed from the list. So if anybody feels strongly about removing any hotels from the list, my suggestion would be to reach out to he/she who has posted it here in the first place.
Same goes for renovations. There are varying degrees of renovations – some re-do their lobby lighting whilst others close down the hotel completely and re-build the structure from scratch. Hence it undermines the objectivity of the list for me to remove any hotels because there has been a ‘renovation’ there. Again, only the person who has voted for the hotel to be listed here can have it removed… so where you feel a hotel has “turned a corner” because of renovation, please direct that message to he/she who has voted for it in the first place.
Thanks and safe travels!
Last edited by jaejaez; Apr 13, 2015 at 9:31 am
Apr 15, 2015, 8:53 am
#472
Join Date: Feb 2010
Location: YUL
Programs: SPG lifetime Platinum, Air Canada Super Elite, Priority Club Platinum Elite,
Posts: 44
I don't know how I've never seen this thread before!
Let me preface by saying I have over 700 spg nights, so while these might sound extreme, they really represent a very small number (%-wise) of the most (horribly) outstanding experiences (in a sea of otherwise good-to-great ones).
Four Points Revere:
-CONSTANT stream of hookers in their "business area" using the computers to post craiglist ads once they've finished with their johns. So bad that I actually complained to the front desk. They shooed them away that time, but never actually did anything to stop them in the future.
-Front desk opened a personal letter addressed to me (the outer envelope was very interesting). It was not opened by mistake.
Sheraton Providence airport (real-life fawlty towers):
-dubious white stains on the navy blue duvet cover. The duvet cover was not changed but simply flipped over. Almost fainted when I saw it. I still have photos of it somewhere, I can dig them up if anyone wants to see.
-Fire alarm went off 3 times in a week, after midnight.
-Checked into hotel and walked into the room to find the handyman sitting on the edge of the bed, watching tv and seemed to be masturbating. Never said anything to anyone, I think I was in shock for a while.
-Travelling teenage magazine salespeople took over a section of the hotel. They were essentially a gang of runaway problem-children (you should read about them online, they terrorize entire neighbourhoods). They called women who had the misfortune to walk by them fat/ugly, the men old/fat/whatever. The worst was them harassing a group of Japanese businessmen who were waiting for a taxi. For about five minutes they sneered at them calling them things like "chincky-eyes" and other horrible words. On a side note this was the first time in my life I've ever seen or heard something like that, it was horrible, genuinely horrible.
All of this happened within a two week stay. I spoke to the management about the travelling teenagers on many occasions. I asked them to kick them out of the hotel as they were constantly harassing other guests, they offered me a bottle of wine. The hotel ONLY kicked them one when of the maids discovered that they had moved and destroyed a lot of furniture and were housing a big snake in the bathtub. They seemed to be truly upset about the situation, but they let it continue for far too long - which is totally unacceptable. I was supposed to stay there for 2 years, I never set foot in there again. I took my business elsewhere.
Let me preface by saying I have over 700 spg nights, so while these might sound extreme, they really represent a very small number (%-wise) of the most (horribly) outstanding experiences (in a sea of otherwise good-to-great ones).
Four Points Revere:
-CONSTANT stream of hookers in their "business area" using the computers to post craiglist ads once they've finished with their johns. So bad that I actually complained to the front desk. They shooed them away that time, but never actually did anything to stop them in the future.
-Front desk opened a personal letter addressed to me (the outer envelope was very interesting). It was not opened by mistake.
Sheraton Providence airport (real-life fawlty towers):
-dubious white stains on the navy blue duvet cover. The duvet cover was not changed but simply flipped over. Almost fainted when I saw it. I still have photos of it somewhere, I can dig them up if anyone wants to see.
-Fire alarm went off 3 times in a week, after midnight.
-Checked into hotel and walked into the room to find the handyman sitting on the edge of the bed, watching tv and seemed to be masturbating. Never said anything to anyone, I think I was in shock for a while.
-Travelling teenage magazine salespeople took over a section of the hotel. They were essentially a gang of runaway problem-children (you should read about them online, they terrorize entire neighbourhoods). They called women who had the misfortune to walk by them fat/ugly, the men old/fat/whatever. The worst was them harassing a group of Japanese businessmen who were waiting for a taxi. For about five minutes they sneered at them calling them things like "chincky-eyes" and other horrible words. On a side note this was the first time in my life I've ever seen or heard something like that, it was horrible, genuinely horrible.
All of this happened within a two week stay. I spoke to the management about the travelling teenagers on many occasions. I asked them to kick them out of the hotel as they were constantly harassing other guests, they offered me a bottle of wine. The hotel ONLY kicked them one when of the maids discovered that they had moved and destroyed a lot of furniture and were housing a big snake in the bathtub. They seemed to be truly upset about the situation, but they let it continue for far too long - which is totally unacceptable. I was supposed to stay there for 2 years, I never set foot in there again. I took my business elsewhere.
Last edited by Dubosc; Sep 20, 2016 at 7:50 am
Apr 15, 2015, 10:39 am
#473
formerly sahiljain22
Join Date: Apr 2011
Location: BOS;NYC;YVR;YYZ;DEL;BOM
Programs: Amex Plat; HH Diamond; SPG Plat; Hyatt Diamond; United 1K; National EE; HSBC Premier
Posts: 532
W lakeshore drive
Gave me a room with drilling on the room on top. Woke up at 6am when I went to bed at 2am and paid quite a bit. No apology even after calling and complaining about how they could even think of selling this room to anyone. Checked out at 10am - enough was enough.
Gave me a room with drilling on the room on top. Woke up at 6am when I went to bed at 2am and paid quite a bit. No apology even after calling and complaining about how they could even think of selling this room to anyone. Checked out at 10am - enough was enough.
Apr 15, 2015, 12:19 pm
#474
Suspended
Join Date: Oct 2003
Location: New York, NY
Programs: Delta - Gold; Starwood - Platinum; HHonors - Diamond & Avis Preferred
Posts: 10,869
W lakeshore drive
Gave me a room with drilling on the room on top. Woke up at 6am when I went to bed at 2am and paid quite a bit. No apology even after calling and complaining about how they could even think of selling this room to anyone. Checked out at 10am - enough was enough.
Gave me a room with drilling on the room on top. Woke up at 6am when I went to bed at 2am and paid quite a bit. No apology even after calling and complaining about how they could even think of selling this room to anyone. Checked out at 10am - enough was enough.
Apr 17, 2015, 5:56 am
#475
FlyerTalk Evangelist
Join Date: Dec 1999
Programs: Marriott Lifetime Titanium
Posts: 15,431
I always wonder if there's room in the thread for any balance. For example, I've stayed in the Sheraton LHR for 10 years now, probably 8-10 nights a year. I'm always upgraded to the 3rd floor where the rooms still seem almost new after a few years.
Minimal staff interaction...free buffet on the weekends, hamdy Thrifty car location just off the lobby.
The halls? Who cares, really, they're just how I get to my room.
I recommend highly unless you're expecting something special. It's an inexpensive airport hotel and it's not hard to get to the city from here using public trans.
Minimal staff interaction...free buffet on the weekends, hamdy Thrifty car location just off the lobby.
The halls? Who cares, really, they're just how I get to my room.
I recommend highly unless you're expecting something special. It's an inexpensive airport hotel and it's not hard to get to the city from here using public trans.
Apr 25, 2015, 11:40 am
#476
Original Poster
Join Date: Dec 2008
Location: South Korea
Posts: 1,170
List Updated
Updated with:
Four Points Revere
Sheraton Providence airport
W lakeshore drive
Four Points Revere
Sheraton Providence airport
W lakeshore drive
Apr 26, 2015, 9:17 am
#477
Suspended
Join Date: Nov 1999
Posts: 24,153
4P NE Philly . As the previous Hilton DT it was lacking, they did some touch up jobs to be a 4P and now they once again need to redo the place top to bottom. Thought I was staying at a Welfare Hotel and hardly any outlets in the room and the few lights were maybe 60 watts if that. Its a Cat2 and dont know how its not a Cat0
Apr 26, 2015, 9:35 am
#478
FlyerTalk Evangelist
Join Date: Mar 2013
Location: Parts Unknown
Posts: 10,156
W Seoul
Service all around was poor from the Kitchen restaurant to check-in and out. They seem to hire the most attractive people but perhaps not the best candidates. Having to repeat myself three times for orders at one of Seoul's most expensive hotel restaurants shouldn't happen. Also, getting up to get server's attention shouldn't either. I know the Kitchen is a massive space but the servers could at least pay attention to their zones and customers. They cook fine meals for the most part.
Check-in is a mess with Chinese gamblers, tourists and the weekender domestic couples and families. It's nice for smokers who an just go over to Woo bar and lightup while waitin. Bad for us non-smokers to have a lobby and bar hybrid. Check out is equally bad as well. First cut in line, first serve.
The rooms are stuck in 2005 and feel dated. Hardest and coldest toilet seat in Seoul.
I emailed upper management and never heard a peep back. It will always be on my ****list.
Service all around was poor from the Kitchen restaurant to check-in and out. They seem to hire the most attractive people but perhaps not the best candidates. Having to repeat myself three times for orders at one of Seoul's most expensive hotel restaurants shouldn't happen. Also, getting up to get server's attention shouldn't either. I know the Kitchen is a massive space but the servers could at least pay attention to their zones and customers. They cook fine meals for the most part.
Check-in is a mess with Chinese gamblers, tourists and the weekender domestic couples and families. It's nice for smokers who an just go over to Woo bar and lightup while waitin. Bad for us non-smokers to have a lobby and bar hybrid. Check out is equally bad as well. First cut in line, first serve.
The rooms are stuck in 2005 and feel dated. Hardest and coldest toilet seat in Seoul.
I emailed upper management and never heard a peep back. It will always be on my ****list.
Apr 26, 2015, 5:09 pm
#479
Join Date: Jan 2000
Location: London; Bangkok; Las Vegas
Programs: AA Exec Plat; UA MM Gold; Marriott Lifetime Titanium; Hilton Diamond
Posts: 8,756
At the risk of sounding repetitive here: As the OP, I too agree that hotels such as SGS and the (renovated) PDG are great hotels – but to retain complete objectivity of this thread I am not going to remove one that someone else has suggested is their worst Starwood property, no matter how much I disagree with them. Mario33 was the one who voted for the SGS to be added (because he didn’t like the ‘green tiles’ in the hotel’s pre-renovated rooms….) and so he is the only one who can request for this hotel to be removed from the list. So if anybody feels strongly about removing any hotels from the list, my suggestion would be to reach out to he/she who has posted it here in the first place.
Same goes for renovations. There are varying degrees of renovations – some re-do their lobby lighting whilst others close down the hotel completely and re-build the structure from scratch. Hence it undermines the objectivity of the list for me to remove any hotels because there has been a ‘renovation’ there. Again, only the person who has voted for the hotel to be listed here can have it removed… so where you feel a hotel has “turned a corner” because of renovation, please direct that message to he/she who has voted for it in the first place.
Thanks and safe travels!
Same goes for renovations. There are varying degrees of renovations – some re-do their lobby lighting whilst others close down the hotel completely and re-build the structure from scratch. Hence it undermines the objectivity of the list for me to remove any hotels because there has been a ‘renovation’ there. Again, only the person who has voted for the hotel to be listed here can have it removed… so where you feel a hotel has “turned a corner” because of renovation, please direct that message to he/she who has voted for it in the first place.
Thanks and safe travels!
Furthermore, if a hotel doesn't receive at least three negative votes (and probably five), it shouldn't be on the list in the first place.
Apr 26, 2015, 10:49 pm
#480
Join Date: Jul 2011
Programs: UA 1K, SPG Platinum, Hyatt Diamond, Hilton Platinum, Marriott Platinum
Posts: 568
- should have had quote about Sheraton at Heathrow - I agree,only stayed a few times but it is inexpensive and comfortable. food in the lounge could be better but other wise fine.
Last edited by LeviFlight; Apr 26, 2015 at 10:58 pm