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-   -   Hall of Shame - Worst SPG experiences (Where would you not stay again?) (https://www.flyertalk.com/forum/starwood-starwood-preferred-guest/972004-hall-shame-worst-spg-experiences-where-would-you-not-stay-again.html)

jaejaez Jul 6, 2009 8:58 am

Hall of Shame - Worst SPG experiences (Where would you not stay again?)
 
I thought it'd be helpful both for myself as well as others to have a thread for the worst hotel/resort experiences ever... where have you had the most revolting experience? where would you recommend to your worst enemies? :D

Do note that the list below is simply a compilation of all those hotels mentioned in this thread - YMMV!

EDITED TO ADD: Name(s) of hotel(s) from the list will be removed only if and when the original poster for the particular hotel requests for it to be removed

[Updated List]


ALOFT LEAWOOD-OVERLAND, KS
ALOFT DALLAS DOWNTOWN, TX
ALOFT FRISCO, TX


FOUR PTS TUCSON UNIVERSITY PLAZA, AZ
FOUR PTS BAKERSFIELD, CA
FOUR PTS SAN FRANSISCO AIRPORT, CA
FOUR PTS SAN FRANCISCO BAY BRIDGE, CA
FOUR PTS MIAMI, FL (X3)
FOUR PTS CHICAGO O'HARE AIRPORT, IL (x5)
FOUR PTS LEXINGTON, KY
FOUR PTS NEW ORLEANS AIRPORT, LA (x2)
FOUR PTS ALLENTOWN, PA
FOUR PTS PHILADELPHIA CITY CENTER, PA
FOUR PTS YORK, PA
FOUR PTS BOSTON LOGAN AIRPORT, MA (x5)
FOUR PTS EASTHAM CAPE COD, MA
FOUR PTS BALTIMORE WASHINGTON INT'L AIRPORT, MD

FOUR PTS GEELONG, GEELONG, AUSTRALIA
FOUR PTS LAKESHORE, TORONTO, CANADA
FOUR PTS CENTRAL KÖLN, GERMANY
FOUR PTS MILAN CENTER, MILAN, ITALY
FOUR PTS LANGKAWI, LANGKAWI, MALAYSIA


ELEMENT MIAMI INTERNATIONAL AIRPORT, FL


SHERATON ANCHORAGE HOTEL & SPA, AK (x2)
SHERATON ANAHEIM, CA
SHERATON DELFINA SANTA MONICA HOTEL, CA (x2)
SHERATON GATEWAY LOS ANGELES, CA
SHERATON GATEWAY SAN FRANCISCO AIRPORT, CA
SHERATON MISSION VALLEY SAN DIEGO HOTEL, CA (x2)
SHERATON LA JOLLA HOTEL, CA (x2)
SHERATON UNIVERSAL HOTEL, CA (x2)
SHERATON WALT DISNEY WORLD DOLPHIN, CA (X2)
SHERATON HARTFORD HOTEL, CT
SHERATON STAMFORD HOTEL, CT
SHERATON FORT LAUDERDALE AIRPORT, FL (x2)
SHERATON SUITES CYPRESS CREEK FT. LAUDERDALE, FL (X2)
SHERATON TAMPA RIVERWALK HOTEL, FL
SHERATON GATEWAY HOTEL ATLANTA AIRPORT, GA (X2)
SHERATON PRINCESS KAIULANI, HI (x4)
SHERATON MAUI RESORT & SPA, HI
SHERATON CHICAGO HOTEL & TOWERS, IL
SHERATON SPRINGFIELD MONARCH PLACE HOTEL, MA (X2)
SHERATON ANNAPOLIS, MD
SHERATON BALTIMORE CITY CENTER, MD (X2)
SHERATON COLUMBIA, MD
SHERATON KANSAS CITY SPORTS COMPLEX, MO
SHERATON CHAPEL HILL, NC
SHERATON CHARLOTTE AIRPORT HOTEL, NC
SHERATON ATLANTIC CITY, NJ (x2)
SHERATON EATONTOWN, NJ
SHERATON MEADOWLANDS HOTEL & CONFERENCE CENTER, NJ
SHERATON ALBUQUERQUE UPTOWN, NM
SHERATON JFK AIRPORT HOTEL, NY (x3)
SHERATON NEW YORK HOTEL & TOWERS, NY (x2)
SHERATON OKLAHOMA CITY HOTEL, OK
SHERATON DOWNTOWN PHILADELPHIA HOTEL, PA (x4)
SHERATON PROVIDENCE AIRPORT HOTEL, RI
SHERATON DALLAS HOTEL, TX
SHERATON RESTON HOTEL, VA
SHERATON SEATTLE HOTEL, WA

SHERATON MIRAGE PORT DOUGLAS, GOLD COAST, AUSTRALIA
SHERATON BRUSSELS HOTEL, BRUSSELS, BELGIUM (x3)
SHERATON NASSAU BEACH RESORT, NASSAU, BAHAMAS (x2)
SHERATON SAO PAULO WTC HOTEL, SAO PAULO, BRAZIL
SHERATON ON THE FALLS HOTEL, ONTARIO, CANADA
SHERATON GREAT WALL, BEIJING, CHINA (x2)
SHERATON SHARM HOTEL, RESORT & SPA, SHARM EL SHEIKH, EGYPT
SHERATON MEDIA HOTEL & TOWERS, JAKARTA, INDONESIA
SHERATON BUGANVILIAS RESORT & CONVENTION CENTER, PUERTO VALLARTA, MEXICO
SHERATON OLD SAN JUAN HOTEL & CASINO, PUERTO RICO
SHERATON TOWERS, SINGAPORE (x2)
SHERATON MASLAK HOTEL, ISTANBUL, TURKEY (x2)
SHERATON (THE) PARK LANE HOTEL, LONDON, UK (x3)
SHERATON SKYLINE HOTEL HEATHROW, LONDON, UK (x5)
SHERATON JUMEIRAH BEACH, DUBAI, UNITED ARAB EMIRATES (UAE) (x2)


LE MERIDIEN DALLAS NORTH, TX

LE MERIDIEN HELIOPOLIS, CAIRO, EGYPT (x2)
LE MERIDIEN PYRAMIDS, CAIRO, EGYPT
LE MERIDIEN DEAD SEA, ISRAEL (x3)
LE MERIDIEN BEACH PLAZA, MONACO
LE MERIDIEN N'Fis, MARRAKECH, MOROCCO
LE MERIDIEN NICE, FRANCE
LE MERIDIEN BARBARONS, MAHE, SEYCHELLES


LUXURY COLLECTION - SLS HOTEL AT BEVERLY HILLS, CA

LUXURY COLLECTION - HOTEL NATIONAL, MOSCOW, RUSSIA
LUXURY COLLECTION - PRINCE DES GALLES, PARIS, FRANCE (x2)
LUXURY COLLECTION - SHERATON GRANDE LAGUNA, PHUKET, THAILAND
LUXURY COLLECTION - SHERATON GRANDE SUKHUMVIT, BANGKOK, THAILAND


W LOS ANGELES - WESTWOOD, CA
W ATLANTA - MIDTOWN, GA (X2)
W CHICAGO - LAKESHORE, IL (X2)
W NEW ORLEANS, LA (X2)
W NEW ORLEANS - FRENCH QUARTER, LA


WESTIN BONAVENTURE, CA (X2)
WESTIN SAN FRANCISCO MARKET ST., CA (X2)
WESTIN SAN FRANCISCO AIRPORT, CA
WESTIN ST. FRANCIS, CA
WESTIN DIPLOMAT RESORT & SPA, FL
WESTIN FORT LAUDERDALE BEACH RESORT
WESTIN PEACHTREE ATLANTA, GA (X2)
WESTIN MAUI, HI (x2)
WESTIN MICHIGAN AVENUE, IL (x2)
WESTIN NEW ORLEANS CANAL PALACE, FRENCH QUARTER, LA
WESTIN NEW YORK TIMES SQUARE, NY (X2)
WESTIN LAS VEGAS HOTEL, CASINO & SPA, NV (x11)
WESTIN MEMPHIS BEALE ST, TN
WESTIN GALLERIA HOUSTON, TX (X3)
WESTIN OAKS HOUSTON, TX (X3)
WESTIN STONEBRIAR, TX
WESTIN ARLINGTON GATEWAY, VA
WESTIN AT TYSON'S CORNER, VA
WESTIN SEATTLE, WA

WESTIN NOVA SCOTIAN, HALIFAX, CANADA (X2)
WESTIN PARIS, FRANCE
WESTIN PALACE, MILAN, ITALY
WESTIN RESORT & SPA, CANCUN, MEXICO

lehms Jul 6, 2009 9:07 am

easily sheraton baltimore where security entered my room at 1am, no explanation, no apology, no reason

thought i was a squatter, how i have no idea

CNWO4LIFE Jul 6, 2009 10:04 am


Originally Posted by lehms (Post 12019552)
easily sheraton baltimore where security entered my room at 1am, no explanation, no apology, no reason

thought i was a squatter, how i have no idea

That would have easily been a free night for me. I carry a door jam with me. It stops that kind of crap.

3Cforme Jul 6, 2009 10:36 am


Originally Posted by jaejaez (Post 12019516)
I thought it'd be helpful both for myself (a relatively new SPG follower) as well as others to start a thread for the worst hotel/resort experiences ever...

You can give it a try, but my observation is that certain kinds of people demand the attention of their own threads.

MIKESILV Jul 6, 2009 11:06 am


Originally Posted by 3Cforme (Post 12019981)
You can give it a try, but my observation is that certain kinds of people demand the attention of their own threads.

Yes but it does seem to fall in line with the "National Inquirer" aspect all to common on Ftalk these days:rolleyes:

BTW most of my "bad hotel" experiences I lay solely at the feet of other guests.;)


mike

RedSox Jul 6, 2009 11:37 am

I had to wait like 10 minutes for a piece of cheesecake at the Westin San Diego a few weeks ago. I guess it wasn't that bad after all.

rogerck Jul 6, 2009 12:47 pm


Originally Posted by RedSox (Post 12020266)
I had to wait like 10 minutes for a piece of cheesecake at the Westin San Diego a few weeks ago. I guess it wasn't that bad after all.

No, that's pretty brutal. :)

jumpdogjump Jul 6, 2009 12:53 pm

I have yet to be comp'ed Platinum status?

uscsailor Jul 6, 2009 1:02 pm

I once had a Heavenly pillow that was upside down :)

neuron Jul 6, 2009 1:08 pm


Originally Posted by uscsailor (Post 12020733)
I once had a Heavenly pillow that was upside down :)

so, is that like a Hell pillow? :p

sbtinme Jul 6, 2009 2:34 pm

Back around 1997, I had a terrible stay at a very marginal, poorly maintained Sheraton on Singer Island (which was billed as "North Palm Beach"). It was a lousy hotel and had the Sheraton name taken away shortly thereafter.

It's been pretty smooth sailing ever since.

BigBopper Jul 6, 2009 4:44 pm

I stayed at the Miami Beach 4Pts. I think I win (or I guess lose?)

vandalby Jul 6, 2009 5:29 pm

What?!?! No one has mentioned the current targeted promotion yet? :p

TravelFreak131 Jul 6, 2009 6:05 pm


Originally Posted by vandalby (Post 12021956)
What?!?! No one has mentioned the current targeted promotion yet? :p

OH GOOD LAWDY don't get people started!! :p

bschaff1 Jul 6, 2009 6:10 pm


Originally Posted by vandalby (Post 12021956)
What?!?! No one has mentioned the current targeted promotion yet? :p

Definitely that one and the complete lack of SPG doing nothing to ammend the problems or make it right. Big :td: to SPG on that one.

Now on the subject of hotels, how about the Sheraton Princess Kaiulani. Stayed there on 3 separate occasions in the last year. Out of 5 rooms I was in, all had mold problems to various degrees. Two rooms had sofas that stunk of mold, two rooms had mold visible growing on wall, and one had mold on a pillow case. Truley a disgrace, but what can you expect from a company that likes to treat only a certain portion of customers like they matter?

After my second night there I had had enough and switched over to the Hilton Hawaiian Village. It felt so nice to stay in a place less than 40 years old where I wouldn't get sick from breathing mold spores or worry about a rat biting my ear off when I was sleeping.


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