FAQ: How long does it take to transfer starpoints to AA?
Dec 27, 2010, 12:40 pm
#91
Company Representative - Starwood
Join Date: Nov 2000
Location: Austin, Texas
Programs: Marriott Employee Level
Posts: 31,593
Best regards,
William R. Sanders
Online Guest Feedback Coordinator
Starwood Hotels & Resorts Worldwide
[email protected]
Jan 13, 2011, 10:18 pm
#92
Join Date: Jan 2011
Posts: 2
Timing is now a major SPG Amex issue
AA (and possibly other major airlines) now requires that points be deposited with THREE days. SPG batches the transfers, and it can take up to two weeks for the points to transfer. If you've booked through AA on an AA partner airline, AA cannot extend the deadline, and you'll lose your reservation after 3 days. The SPG program is otherwise a great program, but it lags its competitors badly in this crucial administrative area (Membership Rewards, for example, transfers more or less instantly). Has anyone found a way to work around this major shortcoming?
Jan 24, 2011, 1:17 pm
#94
Company Representative - Starwood
Join Date: Nov 2000
Location: Austin, Texas
Programs: Marriott Employee Level
Posts: 31,593
If you want the transfer to go through without follow-up being required, yes.
Best regards,
William R. Sanders
Online Guest Feedback Coordinator
Starwood Hotels & Resorts Worldwide
[email protected]
Best regards,
William R. Sanders
Online Guest Feedback Coordinator
Starwood Hotels & Resorts Worldwide
[email protected]
Mar 24, 2011, 7:17 am
#95
Join Date: Jan 2011
Programs: Skymiles, AAdvantage, SPG
Posts: 29
Mar 25, 2011, 6:38 am
#96
Join Date: Jul 2006
Location: East Coast
Programs: All major Airlines, Hotel Chains, Credit Cards and Car Rentals
Posts: 1,263
What is the current timeline for transferring SPG to AA? Is there a particular day of the week that transfer batch is processed or that the miles get deposited into an AA account?
Would appreciate any input from experts. Looking to do a transfer for an upcoming award and want plan out the timing of holding the award seats (which are currently available) and ticketing the held reservation once the SPG points transfer to AA post.
Would appreciate any input from experts. Looking to do a transfer for an upcoming award and want plan out the timing of holding the award seats (which are currently available) and ticketing the held reservation once the SPG points transfer to AA post.
Mar 28, 2011, 1:42 pm
#97
Company Representative - Starwood
Join Date: Nov 2000
Location: Austin, Texas
Programs: Marriott Employee Level
Posts: 31,593
So I have just (last Friday) thought I had transferred 25,000 miles from my SPG account into my wife's AAdvantage account. (Before reading this thread). Not credited to her account yet, and I guess never will be. How long will it take for AA to bounce the request back to SPG? I assume the points will end up back in my SPG account? Is there anything I need to do at this time? Thanks.
Best regards,
William R. Sanders
Social Media Specialist
Starwood Hotels & Resorts Worldwide
[email protected]
Apr 25, 2011, 11:17 am
#98
Join Date: Jan 2011
Programs: Skymiles, AAdvantage, SPG
Posts: 29
On the 15th day after your transfer was requested, you can call SPG and ask them for an airline transfer follow-up. Affinity will contact AAdvantage to confirm that they have rejected the transfer. If you ask for the transfer to be cancelled, which IMHO is really the only viable option, then the Starpoints will be returned to your account when that takes place.
Best regards,
William R. Sanders
Social Media Specialist
Starwood Hotels & Resorts Worldwide
[email protected]
Best regards,
William R. Sanders
Social Media Specialist
Starwood Hotels & Resorts Worldwide
[email protected]
Apr 25, 2011, 1:04 pm
#99
Join Date: Sep 2010
Programs: AA Lifetime Gold, SPG Gold, HH Gold, PC Platinum
Posts: 232
1. Transfer by Saturday ( can be later, but I have not tried).
2. Get the miles deposited on Wednesday.
May 6, 2011, 5:20 pm
#100
Community Director Emerita
Join Date: Oct 2000
Location: Anywhere warm
Posts: 33,752
I can confirm that points transferred on Wednesday and Thursday (two batches) posted the following Wednesday.
May 23, 2011, 7:26 am
#101
Join Date: Feb 2010
Programs: FSPP, Impresario, Prive, Virtuoso
Posts: 697
Is there any cost associated with transferring of the miles? I couldn't find that information anywhere
May 24, 2011, 11:07 am
#103
Join Date: Jan 2009
Location: BKK
Posts: 6,741
I have been waiting for over a month now to get some AA miles from a recent Starwood stay. I have the account set up to transfer all stays automatically to AA miles, and I see on spg.com that the points have been deducted from my SPG account for transfer to AA.
Should I wait a bit more, or is it time to call customer service?
Should I wait a bit more, or is it time to call customer service?
May 24, 2011, 11:10 pm
#104
Join Date: Jan 2010
Location: CGK/LAX
Programs: KF,JMB, OZ, SPG,AA,UA,AS
Posts: 1,163
Sunday, Wednesday or both?
It's been a while since I last transfered points from SPG to AA. Last time I transferred points from SPG to AA they posted on Sunday. I'm reading now that they are posting on Wednesday. Are they still also posting on Sunday?
Cheers.
Gpeso8
Cheers.
Gpeso8
May 25, 2011, 3:02 am
#105
Company Representative - Starwood
Join Date: Apr 2005
Location: Singapore
Programs: SPG
Posts: 4,002
I have been waiting for over a month now to get some AA miles from a recent Starwood stay. I have the account set up to transfer all stays automatically to AA miles, and I see on spg.com that the points have been deducted from my SPG account for transfer to AA.
Should I wait a bit more, or is it time to call customer service?
Should I wait a bit more, or is it time to call customer service?
Thank you.
[email protected]
Thyetus Lee | Social Media Specialist
Starwood Customer Contact Centre (AP) Pte Ltd