DONE with SPG/Marriott
Mar 5, 2018, 8:00 pm
#46
FlyerTalk Evangelist
Join Date: Dec 2003
Location: LAX
Posts: 10,912
If hyatt works for you, take your 100 nights there.
it is stunningly dumb of starriott not to make an exception under the circumstances. Consider that a warning of what to expect in the future from this program.
it is stunningly dumb of starriott not to make an exception under the circumstances. Consider that a warning of what to expect in the future from this program.
Mar 5, 2018, 8:00 pm
#47
FlyerTalk Evangelist
Join Date: Jun 2001
Programs: DL 1 million, AA 1 mil, HH lapsed Diamond, Marriott Plat
Posts: 28,190
If I get to imagine rules and have them apply, I'm going big!
Over time the OP won't be happier any place else. There will be a failure to undertake adequate understanding, he won't take responsibility and he will storm off.
Mar 5, 2018, 8:12 pm
#48
Join Date: Nov 2017
Location: Chicago
Programs: Marriott/SPG Platinum
Posts: 16
Then ask for the Taste of Gold/Platinum. You are given gold/platinum status for 90 days, and you must complete a certain number of nights/stays to retain that status for the remainder of the year plus the following year. The promotion is usually targeted but in this circumstance I can see OP getting it.
Mar 5, 2018, 8:22 pm
#49
A FlyerTalk Posting Legend
Join Date: Apr 2004
Location: GVA (Greater Vancouver Area)
Programs: DREAD Gold; UA 1.035MM; Bonvoy Au-197; PCC Elite+; CCC Elite+; MSC C-12; CWC Au-197; WoH Dis
Posts: 52,140
Mar 5, 2018, 8:23 pm
#50
Suspended
Join Date: Jun 2005
Programs: Delta Diamond, Marriott Ambassador & Lifetime Titanium, Hertz President's Circle, United Silver
Posts: 6,334
Mar 5, 2018, 8:36 pm
#51
FlyerTalk Evangelist
Join Date: Jan 2007
Location: BOS/UTH
Programs: AA LT PLT; QR GLD; Bonvoy LT TIT
Posts: 12,764
It will, but just not yet. And, as has been pointed out upthread (as well as to me by my friends), I'm SPG PLT. Marriott will match just by my asking.
Mar 5, 2018, 9:06 pm
#52
Join Date: Apr 2017
Programs: Bonvoy ambassador - lifetime plat / Hilton diamond / hyatt globalist / AA CK baby!
Posts: 896
so wait.... you made your own rules and you're mad that SPG/Marriott isn't willing to accept it? I've had over 330 nights a year (long-term stay for work) for the past 3 years. By your definition, I'm supposed to be a super elite customer but I don't expect SPG/Marriott to bend the rules for me. If next year I only get 49 nights and don't make it to PLT, it's on me...not SPG.
sure it might seem noble to go on with the 'every customer is a customer and we need to treat everyone the same way' - but that philosophy is of little use in the real world.
Mar 5, 2018, 9:12 pm
#53
Join Date: Feb 2018
Programs: Bonvoy :Ambassador , ALL :Diamond, Skywards :Silver, Krisflyer :Silver
Posts: 2,808
The crazy thing is: I empathize with the OP. He's done something that is almost impossible to actually do, and I could easily see a non-FTer (read: someone who isn't a total nerd about these programs) doing and not being aware of it until too late. I can also see where Marriott/Starwood might be willing to grant an exception to someone who really has fully barely short of Platinum in both programs.
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Anyway, OP mention that SPG offer him Platinum Challenge. As far as I know, someone who holds platinums in previous 5 years is not eligible for the challenge. Or its a way SPG tries to help OP to attain his Platinum status back ?
Mar 5, 2018, 9:22 pm
#54
Join Date: Nov 2008
Programs: SPG-Plat, Hilton-Diamond, Club Carlson-Silver, Cathay-Diamond, Virgin-Gold
Posts: 2,183
I have been a Platinum member with SPG for three years. I stayed over 100 nights this last year between Starwood and Marriott. I was just demoted to Gold in both programs because I barely missed the threshold in each program. They conducted exactly zero due diligence to see I had stayed over 100 nights between the two and are unwilling to "make an exception". They even had the balls to offer me a "Platinum Challenge". Has anyone else had this experience? I called Hyatt today and they will honor my Platinum status Day 1. I am switching programs this week and closing my Marriott CC account. I am absolutely appalled and certainly hope you all realize what you're dealing with here. Only a matter of time before they treat you all the same way.
Mar 5, 2018, 9:25 pm
#55
Join Date: Dec 2014
Location: Haze gray and underway
Programs: UA 1K 2MM, HH Diamond, Marriott 'clink clink' Titanium
Posts: 1,784
It seems it would take real effort to stay "over 100 nights" across the two separate programs in 2017, and not achieve Platinum status in either one of them.
For SPG Platinum, you only needed 25 Eligible Stays or 50 Eligible Nights.
You indicated you had a Marriott Chase Visa (which provides 15 elite-qualifying nights, plus another for each $3000 spent on the card), So, you would have needed no more than 60 nights for Rewards Platinum.
With more than 100 nights, all it would have taken is a bit more attention to the qualification rules and picking a few hotels more carefully in 2017.
For SPG Platinum, you only needed 25 Eligible Stays or 50 Eligible Nights.
You indicated you had a Marriott Chase Visa (which provides 15 elite-qualifying nights, plus another for each $3000 spent on the card), So, you would have needed no more than 60 nights for Rewards Platinum.
With more than 100 nights, all it would have taken is a bit more attention to the qualification rules and picking a few hotels more carefully in 2017.
With @ a whole bunch (but less than 200) of nights per year I manage Hilton Diamond, IHG Platinum, and Marriott Gold.
PS: 25 years Marriott, 20 Years IHG, and 10 Years Hilton
Mar 5, 2018, 10:36 pm
#56
Join Date: Apr 2012
Location: perth
Programs: SPG(LTG), QANTAS gold, Korean, Accor Plat
Posts: 1,500
Mar 6, 2018, 2:12 am
#57
Join Date: Feb 2016
Location: HOME
Programs: HH Dia;SPG Plat;Marriott Plat;GHA Black
Posts: 335
Mar 6, 2018, 2:52 am
#58
Moderator: British Airways Executive Club, Marriott Bonvoy
Join Date: May 2006
Location: Englandshire
Programs: SPG LT Plat, BA G, BD*LG, MG Blue+ ...
Posts: 16,034
Folks,
Please pay attention to the moderator advisory in post #41.
We are now actively removing ‘piling on’ posts.
Please pay attention to the moderator advisory in post #41.
We are now actively removing ‘piling on’ posts.
Mar 6, 2018, 5:25 am
#59
Join Date: Oct 2008
Programs: AA EXP, WN, DL
Posts: 129
Since there’s no lounge or breakfast benefit at the Tribute property I now use, I miss out of a few points. Oh well. The quality of the Magnolia is worth it.
Mar 6, 2018, 6:03 am
#60
Join Date: May 2010
Posts: 3,461
I always love these "I am leaving program X" threads.
Let's think about it.
1. For every I am leaving SPG, there's someone over on another board storming off to SPG after leaving their "program" over some perceived slight (AKA as the grass is only greener because there's different manure being spread) So to the hotel operator it is all equal.
2. For a lot of posters on these threads they should be glad someone is leaving not try to "keep them in the family" After all that's one less elite competing for your upgrade. I figure the only reason to try to convince anyone otherwise is our self image is tied up with having everyone love our choice of travel provider. Why? (Mine isn't so my response is "bye, have fun")
3. What do these posters think is going to happen? The program has said no to whatever they wanted. Do they really think that posting about it here will change anything? (I have walked away from some travel providers. I didn't bother to let the world know and I doubt any of you really cared LOL!)
So to the OP. Good Luck with your new preferred hotel chain!
Let's think about it.
1. For every I am leaving SPG, there's someone over on another board storming off to SPG after leaving their "program" over some perceived slight (AKA as the grass is only greener because there's different manure being spread) So to the hotel operator it is all equal.
2. For a lot of posters on these threads they should be glad someone is leaving not try to "keep them in the family" After all that's one less elite competing for your upgrade. I figure the only reason to try to convince anyone otherwise is our self image is tied up with having everyone love our choice of travel provider. Why? (Mine isn't so my response is "bye, have fun")
3. What do these posters think is going to happen? The program has said no to whatever they wanted. Do they really think that posting about it here will change anything? (I have walked away from some travel providers. I didn't bother to let the world know and I doubt any of you really cared LOL!)
So to the OP. Good Luck with your new preferred hotel chain!