DONE with SPG/Marriott
#121
Join Date: Apr 2017
Programs: Bonvoy ambassador - lifetime plat / Hilton diamond / hyatt globalist / AA CK baby!
Posts: 896
so basically you're saying that the real qualification to PLT100 is 99, oh but 98 is so close to 99, oh but 97 is so close to 98, oh but 96 is so close to 97, oh but 95 is so close to 96, oh but 94 is so close to 95, oh but 93 is so close to 94, oh but 92 is so close to 93, oh but 91 is so close to 92, oh but 90 is so close to 91, oh but 89 is so close to 90...etc where does it stop? with your logic then all of the people in that range should get PLT100 so they don't alienate ones that are SO close to PLT100. With an increased risk of alienating the PLT100 customers that actually have 100+ nights.
where does it stop? that depends on the circumstances. That is my entire point. rigid 'rules are the rules' thinking does not apply well to the real world.
As far as alienating plt100 members in your little scenario goes - it is FAR easier to alienate members by treating them like just a number that you dont care about. it's FAR less likely to alienate anyone when a program goes out of their way to treat members well, even if the member in question is not you. I'm plt100. If I log onto flyertalk and see a thread that says 'thanks spg, you gave me plt100 status with only 89 nights stayed!' and I go on to read that member stayed a THOUSAND nights in the previous three years, I'll think to myself that spg did a good job, and instead of worrying that I might get a little less time with my ambassador this year, I'l be reassured that if next year I miss the mark by a few days maybe I'll get some special consideration too. If YOU read that sort of story as a plt100 member would you say 'to hell with this, I'm going to hilton!'? I doubt it.
#122
Join Date: Jan 2016
Programs: Marriott AmBE ; AA EXP; Amtrak Select Executive; Hertz PC
Posts: 151
where does it stop? that depends on the circumstances. That is my entire point. rigid 'rules are the rules' thinking does not apply well to the real world.
As far as alienating plt100 members in your little scenario goes - it is FAR easier to alienate members by treating them like just a number that you dont care about. it's FAR less likely to alienate anyone when a program goes out of their way to treat members well, even if the member in question is not you. I'm plt100. If I log onto flyertalk and see a thread that says 'thanks spg, you gave me plt100 status with only 89 nights stayed!' and I go on to read that member stayed a THOUSAND nights in the previous three years, I'll think to myself that spg did a good job, and instead of worrying that I might get a little less time with my ambassador this year, I'l be reassured that if next year I miss the mark by a few days maybe I'll get some special consideration too. If YOU read that sort of story as a plt100 member would you say 'to hell with this, I'm going to hilton!'? I doubt it.
As far as alienating plt100 members in your little scenario goes - it is FAR easier to alienate members by treating them like just a number that you dont care about. it's FAR less likely to alienate anyone when a program goes out of their way to treat members well, even if the member in question is not you. I'm plt100. If I log onto flyertalk and see a thread that says 'thanks spg, you gave me plt100 status with only 89 nights stayed!' and I go on to read that member stayed a THOUSAND nights in the previous three years, I'll think to myself that spg did a good job, and instead of worrying that I might get a little less time with my ambassador this year, I'l be reassured that if next year I miss the mark by a few days maybe I'll get some special consideration too. If YOU read that sort of story as a plt100 member would you say 'to hell with this, I'm going to hilton!'? I doubt it.
I'm sorry you have to live that way in your world to be successful. But doing business in my world has been great and successful so you go do you and I'll do me.
Last edited by dunno282; Mar 17, 2018 at 9:44 pm
#123
Join Date: Feb 2018
Programs: Bonvoy :Ambassador , ALL :Diamond, Skywards :Silver, Krisflyer :Silver
Posts: 2,808
By giving the person platinum challenge, SPG already bend the rules.
As the rules for challenge is supposedly for people who never have platinum status in the last 5 years
And for "Rigid Rules", it will save SPG from certain headache.
If say Platinum requirements is "flexible", then plenty of people will be upset ....
Someone get plt by staying 48 nights ... then another person who downgraded to gold after stay 49 nights will be royally pissed off
And also the one who manage to stay for 47 nights will demand the same
Imagine the headache ...... (And I bet SPG Lurkers might just delete their accounts here if thats happen )
As the rules for challenge is supposedly for people who never have platinum status in the last 5 years
And for "Rigid Rules", it will save SPG from certain headache.
If say Platinum requirements is "flexible", then plenty of people will be upset ....
Someone get plt by staying 48 nights ... then another person who downgraded to gold after stay 49 nights will be royally pissed off
And also the one who manage to stay for 47 nights will demand the same
Imagine the headache ...... (And I bet SPG Lurkers might just delete their accounts here if thats happen )
#124
Join Date: Aug 2002
Location: MSP (Mahtomedi, MN, USA) - Delta hub captive, Marriott Gold, US Mint Silver, CVS Red
Programs: "We've been starving, and sitting on a ham sandwich the whole time."
Posts: 1,482
Darn I will have to check on that and probably cancel this card, if so.
I looked for "primary rental car coverage" and just came up with the following link, updated last year
https://thepointsguy.com/guide/cards...ntal-coverage/
#125
Join Date: Jul 2004
Location: London, United Kingdom
Programs: OW/AA, DL, UA; Marriott Titanium
Posts: 4,936
Take them up on the Platinum Challenge. You get Platinum with SPG and make that your "focus" or "preferred" programme for your hotel stays. Marriott would match that. For the odd stays you may still need to have with Marriott, you can simply transfer the points earned from those over to your SPG account as needed toward points- or cash-&-points stays with SPG (comes in handy when you need or want that extra stay or two at an SPG property).