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Discussion: 10 Suite Night Awards (SNAs) for Plats with 50 nights in calendar year

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Old Dec 31, 2014, 10:04 am
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Discussion: 10 Suite Night Awards (SNAs) for Plats with 50 nights in calendar year

 
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Old Dec 18, 2014, 10:38 pm
  #2881  
 
Join Date: Apr 2012
Location: perth
Programs: SPG(LTG), QANTAS gold, Korean, Accor Plat
Posts: 1,500
Originally Posted by TravelinSperry
Lurkers, question for you.

I have 4 SNA's remaining from 2013 and 10 SNA's remaining from 2014.

I have a reservation that has 2 nights in 2014 (Dec 30/31) and the final night in 2015 (Jan 1). The system has pulled all 2 SNA's from my 2014 batch (leaving me with 4 SNA's from 2013 and 7 from 2014). Shouldn't it pull 2 from the 2013 batch and only 1 from the 2014 batch?

I checked with my Ambassador and he said no. But I don't trust him since he's been wrong about things in the past. Can you confirm which SNA's should be pulled?
My understanding is SNAs expire on 30th not 31st which may explain why.
geminidreams is offline  
Old Dec 18, 2014, 10:45 pm
  #2882  
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Originally Posted by TravelinSperry
Lurkers, question for you.

I have 4 SNA's remaining from 2013 and 10 SNA's remaining from 2014.

I have a reservation that has 2 nights in 2014 (Dec 30/31) and the final night in 2015 (Jan 1). The system has pulled all 2 SNA's from my 2014 batch (leaving me with 4 SNA's from 2013 and 7 from 2014). Shouldn't it pull 2 from the 2013 batch and only 1 from the 2014 batch?.....
As explained multiple times by Lurker, SNA expires before midnight on Dec 31st. You cannot use it for the night of Dec 31st. For SNA purpose, you have one night in 2014 and two nights in 2015.
TerryK is online now  
Old Dec 18, 2014, 11:33 pm
  #2883  
 
Join Date: Nov 2010
Posts: 102
Originally Posted by Starwood Lurker
Quote:





Originally Posted by beachfan


Since a Starwood executive, in an interview with Gary Leff, left open the possibility they would be extended (last month) and it seems like they aren't (as it's pretty close to the last hour), it would be nice if one of our Starwood Lurkers could confirm that the decision not to extend has been made.




It is confirmed that SPG will not be extending SNA expiration this year, but we are continuing to work on benefit enhancements for Platinum 50 members in 2015.

Best regards,

William R. Sanders
Social Media Specialist
Starwood Hotels & Resorts Worldwide

[email protected]
Am I the only one concern with this "enhancements"?
angelboi2001 is offline  
Old Dec 19, 2014, 3:33 am
  #2884  
 
Join Date: May 2010
Location: Oslo
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It would have been such a wonderful christmas present from SPG if they were to extend the SNA's expiration date. Like many others here, I will most likely loose 4 or 5 of them. I have applied them on a holiday stay at W Fort Lauderdale, but the hotel is close to sold out (as expected), so I am not holding my breath. (When I applied them 9 months ago or so, all suite categories were wide open - confirmed SNAs at time of booking, THAT would be a great enhancement.)
heakja is offline  
Old Dec 19, 2014, 7:50 am
  #2885  
 
Join Date: Feb 2013
Location: STL
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Originally Posted by angelboi2001
Am I the only one concern with this "enhancements"?
The fact that a lurker mentioned it up front makes me less concerned. I would think that if the "enhancements" are negative, that information gets delivered only at the last possible moment.
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Old Dec 19, 2014, 8:11 am
  #2886  
 
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Location: Miami, FL
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Originally Posted by TerryK
As explained multiple times by Lurker, SNA expires before midnight on Dec 31st. You cannot use it for the night of Dec 31st. For SNA purpose, you have one night in 2014 and two nights in 2015.
Thank you. This thread is very long and and I was unable to find the "many times" due to the search functionality on this website leaving much to be desired. Appreciate your explanation - it's a help.
TravelinSperry is offline  
Old Dec 19, 2014, 6:49 pm
  #2887  
 
Join Date: Sep 2002
Location: Thousand Oaks, Ca., USA
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Originally Posted by Starwood Lurker
It is confirmed that SPG will not be extending SNA expiration this year, but we are continuing to work on benefit enhancements for Platinum 50 members in 2015.

Best regards,

William R. Sanders
Social Media Specialist
Starwood Hotels & Resorts Worldwide

[email protected]
Thanks for the update!

RIP 6 SNAs.

Luckily I just hit lifetime platinum, so for all practical purposes, my benefits will be the same whether or not I hit 50 nights.
beachfan is offline  
Old Dec 19, 2014, 8:15 pm
  #2888  
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Originally Posted by reuthermonkey
The fact that a lurker mentioned it up front makes me less concerned. I would think that if the "enhancements" are negative, that information gets delivered only at the last possible moment.
Anyone familiar with British Airways over the last 10 years will equate "enhancements" with taking someone nice away, but I feel SPG normally goes in the other direction.
EuropeanPete is offline  
Old Dec 25, 2014, 6:45 am
  #2889  
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Discussion: 10 Suite Nights (SNAs) for Plats with 50 nights in calendar year

I was nervous about my SNAs clearing but all 7 I requested ( 2 at St Regis Rome & 5 at St Regis Florence) came through. Great rooms- especially in Florence -an amazing suite with a balcony over the Arno. It seems as if European trips might have better odds of success.
damon88 is offline  
Old Dec 25, 2014, 7:16 am
  #2890  
 
Join Date: Oct 2004
Location: Anywhere but home
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Posts: 4,553
Well, I was 3/5 in SNA stay requests this year, so able to stay in a suite 5 nights out of the requested 12 nights. Outside of the SNA successes, I never received a suite upgrade in about 15 other stays, most of which were 1 or 2 nights. Kind of feels like being a lower-tier elite on Delta or United. Lesson learned: Make more SNA requests!
FlytheTail is offline  
Old Dec 25, 2014, 2:12 pm
  #2891  
 
Join Date: Nov 2010
Location: KSA
Programs: Marriott AMB, Skywards Gold
Posts: 3,737
Have an upcoming stay and it seems that I can't request SNA's on the reservation. It is a BRG reservation, so I have contacted the BRG team and awaiting their response. But as per my experience, this will not work.
LovetoTravel83 is offline  
Old Dec 25, 2014, 4:05 pm
  #2892  
 
Join Date: Jan 2012
Location: HEL
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Originally Posted by LovetoTravel83
Have an upcoming stay and it seems that I can't request SNA's on the reservation. It is a BRG reservation, so I have contacted the BRG team and awaiting their response. But as per my experience, this will not work.
Use the "send confirmation" trick. Reload the page thereafter, and voilą.
remymartin is offline  
Old Dec 25, 2014, 4:08 pm
  #2893  
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Originally Posted by remymartin
Use the "send confirmation" trick. Reload the page thereafter, and voilą.
Also, sometimes the list of stays says that you cannot use SNAs, but when you click to see details of the reservation, you can without any problem.

There might also be issues with reservations for 2015 that were made before you had SNAs for 2015 in your account.
MSPeconomist is offline  
Old Dec 25, 2014, 8:23 pm
  #2894  
 
Join Date: Nov 2010
Location: KSA
Programs: Marriott AMB, Skywards Gold
Posts: 3,737
Originally Posted by remymartin
Use the "send confirmation" trick. Reload the page thereafter, and voilą.
Doesn't work that way, because I already can see the details. This reservation was booked by the property because no availability was shown after receiving the approval from the BRG team. However, it still meets the requirements of the SNA program.

Had a similar case last year, couldnt apply them on a booking, because of the same conditions.
LovetoTravel83 is offline  
Old Dec 26, 2014, 12:08 am
  #2895  
 
Join Date: Oct 2010
Posts: 1,922
Originally Posted by LovetoTravel83
Originally Posted by remymartin
Use the "send confirmation" trick. Reload the page thereafter, and voilà.
Doesn't work that way, because I already can see the details. This reservation was booked by the property because no availability was shown after receiving the approval from the BRG team. However, it still meets the requirements of the SNA program.

Had a similar case last year, couldnt apply them on a booking, because of the same conditions.
Never mind. You said thus was a BRG.
Pa Kettle is offline  


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