Sat next to COS
#31
Join Date: Dec 2012
Location: Chicago, IL
Posts: 349
Too many inconsistent or unclear statements from OP. As previously asked, how did OP switch to the aisle when it was stated that both the COS passenger and their companion were already seated? Why didn't OP simply get up during boarding a move to a different seat in a different row?
As currently written, it sure sounds like OP is making a stink and looking for compensation over a complete non-issue. Also, IDB shouldn't apply in any shape or form here.
I'm sorry you were uncomfortable. I have been in a similar situation where a COS was literally the last person to get on the plane, and they sat in the last-available middle, which happened to be next to me. I was uncomfortable all the way from MDW-SAN, but I wouldn't have thought to complain to WN or ask for any compensation. I felt bad for the COS because I'm sure they were just as uncomfortable as I was.
As currently written, it sure sounds like OP is making a stink and looking for compensation over a complete non-issue. Also, IDB shouldn't apply in any shape or form here.
I'm sorry you were uncomfortable. I have been in a similar situation where a COS was literally the last person to get on the plane, and they sat in the last-available middle, which happened to be next to me. I was uncomfortable all the way from MDW-SAN, but I wouldn't have thought to complain to WN or ask for any compensation. I felt bad for the COS because I'm sure they were just as uncomfortable as I was.
#32
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I'm sorry you were uncomfortable. I have been in a similar situation where a COS was literally the last person to get on the plane, and they sat in the last-available middle, which happened to be next to me. I was uncomfortable all the way from MDW-SAN, but I wouldn't have thought to complain to WN or ask for any compensation. I felt bad for the COS because I'm sure they were just as uncomfortable as I was.
#33
Join Date: Sep 2013
Location: Phoenix, AZ
Programs: Southwest A-list & Companion Pass, Enterprise, Hilton, Wyndham, etc
Posts: 225
It's really the opposite of open seating. Unless COS is the last person to board, you can always change seats. Not so with assigned seats. One of reasons I like open seating; you're not trapped.
#34
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I guess my challenge is: I usually sit in row 16-18, giving myself a pretty good chance of one of the last remaining open middle seats. When it works, it's awesome...but if the last guy getting on the plane is a big guy...or really any adult male of average-or-bigger size...my options are limited.
But you're definitely right about most other cases with the open seating - definitely, in this case, OP could have moved since we know it's not the C's getting 2 together at the bulkhead.
But you're definitely right about most other cases with the open seating - definitely, in this case, OP could have moved since we know it's not the C's getting 2 together at the bulkhead.
#35
Join Date: Oct 2016
Programs: Southwest Airlines
Posts: 20
I'm sorry you were uncomfortable. I have been in a similar situation where a COS was literally the last person to get on the plane, and they sat in the last-available middle, which happened to be next to me. I was uncomfortable all the way from MDW-SAN, but I wouldn't have thought to complain to WN or ask for any compensation. I felt bad for the COS because I'm sure they were just as uncomfortable as I was.
#36
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#38
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And why I would rather be B-20 on a crowded flight than A-20. I still get my preferred aisle and it gives me more control of my seat partner.
#40
Join Date: Feb 2009
Location: USA
Programs: Chase Sapphire Reserve, WFBF
Posts: 1,573
I'm never going to understand the allure of the bulkhead seats. They seem like they are cherished, but with the curved fuselage, the seat space is restricted. Going back 3-4 rows eliminates that and only delays your getting off the plane by a couple of minutes at the most. Not a criticism of those who like the bulkhead, it's just that I can't see the big advantage.
I headed back to row 15 or so and had a very pleasant trip. Exit row wasn't even filled until somewhere in the B's (personally, I prefer an empty middle to more leg room).
#41
Join Date: Aug 2015
Posts: 45
it's generous but still relies on gate agents to make determination in many instances. If armrest went down the ga can argue it's not cos. As a bigger guy I can get armrest down but not without still having shoulders spill into next seat. Ive been told numerous times i don't qualify and I'm 6,3 375. I take it as a compliment haha. So while generous it isn't always available especially if a ga thinks they may be forced to idb someone (this is conjecture on my part based on my experiences.)
#42
Join Date: Nov 2014
Posts: 597
As far as the linebacker, a couple years ago I had a DCA-DFW-PSP run, with a nearly full boat DCA-DFW. I thought I lucked out because I had a window seat and the middle was empty and was the last empty seat on the plane. Just as they were preparing to close the door, a linebacker boarded. He wasn't fat and he wasn't particularly huge as football players go. He said he played at the college level. About 6'2" and probably 240 or 250. He did everything he could not to squash me against the fuselage and apologized for the inconvenience, but I was trapped and twisted for about half the flight. (I stood in the galley for the remainder.) The DFW-PSP flight was uneventful, but on my first night in Palm Desert, I had terrible leg cramps, jumped out of bed, caught my foot against the sheet (they fold them under the mattress, I don't), tripped, fell, and broke my middle toe. Not certain that being a human pretzel on my flight was the cause, but it certainly didn't help. Ruined my golf game and didn't do much for the vay-kay.
Moral to the story: it is far better to be in front of the curtain than behind it. And, if you absolutely must make your voyage in steerage, insist on a aisle seat.
#43
Join Date: Oct 2016
Programs: Southwest Airlines
Posts: 20
Really? I first learned about the COS policy from a nice lady in Albany about 3 years ago. At the time I was 420 pounds (5'10" as my height). I've since lost a lot of weight (down to 245), but I was still able to use the COS policy up until I had gotten down to about 300 (around the time I didn't need a seat belt extender anymore).
#44
Join Date: Aug 2015
Posts: 45
Really? I first learned about the COS policy from a nice lady in Albany about 3 years ago. At the time I was 420 pounds (5'10" as my height). I've since lost a lot of weight (down to 245), but I was still able to use the COS policy up until I had gotten down to about 300 (around the time I didn't need a seat belt extender anymore).
#45
Original Poster
Join Date: Oct 2003
Location: Traveling the World
Posts: 6,075
Is anyone else calling BS on this one?
First, it's "open seating". Enough said.
OP said he was a through passenger. He's already on board - even before the pre-boards. The post suggests that the flight was full. Was there ANY open seat available? Did the COS couple buy an extra seat (or two) according to WN's guidelines?
If OP is seeking an IDB after the flights lands, it's a bit late. "We can't make the other passenger thin for you, and we can't change your seat after you've landed. So here's $50. Sorry. Next."
First, it's "open seating". Enough said.
OP said he was a through passenger. He's already on board - even before the pre-boards. The post suggests that the flight was full. Was there ANY open seat available? Did the COS couple buy an extra seat (or two) according to WN's guidelines?
If OP is seeking an IDB after the flights lands, it's a bit late. "We can't make the other passenger thin for you, and we can't change your seat after you've landed. So here's $50. Sorry. Next."
I am waiting to hear back from Customer Service as the COS policy was not followed as the COS encroached on my seat and I had less than half of my seat. As this was 100 percent full flight another passenger would have been in my situation and may have been rude about it. I dealt with it in a discreet manner and will be hearing from Customer Service.