Seat saving brouhaha
#91
Original Poster
Join Date: Sep 2003
Location: LAS
Posts: 1,323
Translation: We're happy to take as much money as your party is willing to pay for the perception of early-bird check-in. But we're not willing to confront anyone who abuses the system. Thus, your placement in line may be thoroughly diluted by others who choose to save seats. Thank you for your luv.
#92
Original Poster
Join Date: Sep 2003
Location: LAS
Posts: 1,323
Last week, I got on a plane and the guy in the exit row (11) was sitting in the window seat, saving the entire 3-seat row. I went to sit in the aisle seat, he challenged me on this saying his wife and aunt were sitting in the two saved seats. I asked him if they were on the plane, and he said they were coming. Since I was on first, I took the aisle seat, and got into an argument with him, but I refused to move. I told him if he wants to save 2 seats, go to a regular row in the back of the plane and he wouldn't have anyone challenge him. He called me a jerk, and I responded accordingly. He finally got up and left, used a word I can't use here, and moved 2 rows back and saved that row, and two other people took the two available exit row seats. I looked back during the flight, and he was sitting in that window seat with his wife (apparently) in the aisle and no one in the middle seat, which he also saved to prevent someone from occupying the middle seat. No "aunt" in sight. No FA ever got involved in our situation, but I would have also held firm with her (or him) if I would have gotten a "no real policy" reply.
The FA on our flight intervened because she overheard his rant, and she had apparently already asked him to not save seats.
#93
Suspended
Join Date: Jun 2009
Posts: 3,098
It would secure the value of EBCI, BS and AList. It would preserve the integrity of the line, and uphold an already standing rule on who to board with when issued different numbers
#94
Join Date: Jan 2003
Location: STL
Programs: Hhonors Diamond, Southwest A-list Preferred, Delta Million Miler
Posts: 362
i disagree..ban all seat saving, and force people who want to sit together to board together. Board with the person in your group with the highest number.
It would secure the value of ebci, bs and alist. It would preserve the integrity of the line, and uphold an already standing rule on who to board with when issued different numbers
It would secure the value of ebci, bs and alist. It would preserve the integrity of the line, and uphold an already standing rule on who to board with when issued different numbers
#95
FlyerTalk Evangelist
Join Date: Sep 2006
Location: Toledo, OH
Programs: Delta DM & MM, Hilton DM, Marriott gold, Hyatt Globalist, Alaska 75K, Wyndham Diamond,
Posts: 15,399
I disagree..ban ALL seat saving, and force people who want to sit together to board together. Board with the person in your group with the highest number.
It would secure the value of EBCI, BS and AList. It would preserve the integrity of the line, and uphold an already standing rule on who to board with when issued different numbers
It would secure the value of EBCI, BS and AList. It would preserve the integrity of the line, and uphold an already standing rule on who to board with when issued different numbers
#96
Join Date: Mar 2011
Programs: Delta Gold, Hilton Diamond, SPG Gold, IHG Plat, AMEX Plat
Posts: 220
In full disclosure, this is actually what happens. I am AL+ and I usually get A20-A30. I check my wife and daughter in at T-24 and they usually end up with A-40 through A-60. I get on the plane with my daughter and pick a row and save a single seat. My wife gets on 20-30 spots behind us while there are still plenty of empty rows and window/aisle seats left. So, no one complains that I'm saving a single seat when there are plenty of prime seats left. So, I'm a family with young children.
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I'm taking the hybrid approach!
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I'm taking the hybrid approach!
Honestly - I cannot see what the big deal is if he holds the seat a few minutes for me.
I have premier status on the legacy airlines - and used to get all discombobulated if I didn't get my upgraded seats. Travel got a lot more enjoyable when I stopped obsessing over it.
If I get the upgrade great, if we get the "good row" on a SWA flight, great. If Hilton comes thru with a Diamond upgrade, great. If not, so be it. Life goes on - and both vacation and business travel are a lot less stressful - if not downright enjoyable.
IMHO, all the programs over-promise to their detriment and that of their customers. The perks begin to feel like "rights" and woe to those who stand in the way. (Although SPG rocked when I had platinum status.)
#97
Join Date: Mar 2011
Posts: 1,832
I disagree..ban ALL seat saving, and force people who want to sit together to board together. Board with the person in your group with the highest number.
It would secure the value of EBCI, BS and AList. It would preserve the integrity of the line, and uphold an already standing rule on who to board with when issued different numbers
It would secure the value of EBCI, BS and AList. It would preserve the integrity of the line, and uphold an already standing rule on who to board with when issued different numbers
If you feel this strongly, and I most certainly see your points, complain and complain again to WN. Perhaps they will listen.
#98
Moderator: Southwest Airlines, Capital One
Join Date: Sep 1999
Location: California
Programs: WN Companion Pass, A-list preferred, Hyatt Globalist; United Club Lietime (sic) Member
Posts: 21,625
You haven't thought this through. How are people going to sit together if they board together at C15? Saving a middle seat for the late boarder is the only practical way to do this, as far as I can see.
#99
FlyerTalk Evangelist
Join Date: Sep 2006
Location: Toledo, OH
Programs: Delta DM & MM, Hilton DM, Marriott gold, Hyatt Globalist, Alaska 75K, Wyndham Diamond,
Posts: 15,399
And I really don't have a problem with someoe that is saving a middle seat in the last row. What iritates me is when people are saving seats towards the front of the plane or saving the entire row. If I have a tight connection I AM taking the first aisle seat I find with no one in it.
I don't understand why people insist on sitting together anyway. The longest flight on WN is probably 3.5 to 4 hours and the people will be together at wherever they are going to or had spent a lot of time together where they are coming from.
#100
FlyerTalk Evangelist
Join Date: Sep 2006
Location: Toledo, OH
Programs: Delta DM & MM, Hilton DM, Marriott gold, Hyatt Globalist, Alaska 75K, Wyndham Diamond,
Posts: 15,399
No, the practical way is to pay for EBCI and you won't board with c15. You will board with either A or early b.
#101
Moderator: Southwest Airlines, Capital One
Join Date: Sep 1999
Location: California
Programs: WN Companion Pass, A-list preferred, Hyatt Globalist; United Club Lietime (sic) Member
Posts: 21,625
I don't think any reasonable person would object to a policy allowing one non-premium (not exit row, not front 5 rows) middle seat to be saved for a travel companion.
#103
FlyerTalk Evangelist
Join Date: Sep 2006
Location: Toledo, OH
Programs: Delta DM & MM, Hilton DM, Marriott gold, Hyatt Globalist, Alaska 75K, Wyndham Diamond,
Posts: 15,399
However if the middle seat and the aisle or window next to it are free and it's two people travelling together, I could see their objections if they boarding and there aren't two seats together nearby. It would be very unfair to deny them those seats because someone elses travel companion is too cheap to pay for EBCI.
#104
Moderator: Southwest Airlines, Capital One
Join Date: Sep 1999
Location: California
Programs: WN Companion Pass, A-list preferred, Hyatt Globalist; United Club Lietime (sic) Member
Posts: 21,625
If there is someone in both the aisle and window seats I agree totally. Not like a single traveller wants a middle seat unless that is all that is left and the next closest one is quite a few rows back.
However if the middle seat and the aisle or window next to it are free and it's two people travelling together, I could see their objections if they boarding and there aren't two seats together nearby. It would be very unfair to deny them those seats because someone elses travel companion is too cheap to pay for EBCI.
However if the middle seat and the aisle or window next to it are free and it's two people travelling together, I could see their objections if they boarding and there aren't two seats together nearby. It would be very unfair to deny them those seats because someone elses travel companion is too cheap to pay for EBCI.
#105
Suspended
Join Date: Jun 2009
Posts: 3,098
Seat saving was more tolerable before WN offered a revenue profile around getting a shot at a better seat (still unfair to lower BP holders, but "more" tolerable) But second they began making money off of it, they needed to step in to protect the integrity of EBCI and BS and they simply have not done it.
If someone pays 10 dollars to get a lower BP, and finds a seat held for someone who did not, it devalues the money the EBCI customer paid. If someone buys EBCI and holds seats for the rest of their party in the B or C groups, it devalues the other EBCI purchasers benefit AND causes a deincentiviation for groups to purchase it together.
So, to answer your question, if your family is stuck with C15 and above, that's your lot. That's what it is to be in the C group.