Seat saving brouhaha
#46
Join Date: Apr 2011
Posts: 84
Biggest problem is, s-it like this delays the boarding process, particularly on a sold out flight. Why do the FA insist to take first available seat, when they could move the crowd quicker by insisting everyone walk to the back (just like a bus driver or train conductor would attempt to do when boarding too many passengers at once)
#47
FlyerTalk Evangelist
Join Date: Sep 2002
Location: Chicagoland, IL, USA
Programs: WN CP, Hilton Diamond
Posts: 14,192
Because the people who have earned or paid for a better seat don't generally like to sit in the back.
#48
Join Date: Jul 2000
Location: Sacramento, California, USA
Posts: 2,976
Let me remove any ambiguity: If you happen to be "saving" an aisle seat during boarding and I happen to want it, I'm going to sit in it. That's WN's business model and if customers don't like it then vote with your wallet and try a different carrier.
#49
Join Date: Sep 2005
Programs: AA EXP, AAirpass, & CK 2MM, MR Plat Premier, DL Plat, US Plat, UA RECOVERING GS
Posts: 2,620
I understand he has no right to save the seat and I know they said flight was full... But at the time you were boarding were their two seats together available nearby?
I'm just thinking if I was in same position I'm goin a row or two or three back rather then bothering with it. As a cp holder with a wife who holds no status I've never been in a situation to have to literally save a seat for her, nor would I be gruff if someone like you wanted to make damn sure I didn't.
I just don't understand why folks are so bound and determined to make life difficult to fellow human beings. Flying would be a lot more pleasant with a little more respect, compassion and understanding for our fellow humans.
Not the "well the policy says... so I had a right.. and he can't do that" and screw that he's just trying to sit with his wife attitude (not saying poster has that attitude that's why I ask about other options poster had) just saying I see the holier then thou, who cares about the fellow passenger, I'll show him on FT all too often.
I'm just thinking if I was in same position I'm goin a row or two or three back rather then bothering with it. As a cp holder with a wife who holds no status I've never been in a situation to have to literally save a seat for her, nor would I be gruff if someone like you wanted to make damn sure I didn't.
I just don't understand why folks are so bound and determined to make life difficult to fellow human beings. Flying would be a lot more pleasant with a little more respect, compassion and understanding for our fellow humans.
Not the "well the policy says... so I had a right.. and he can't do that" and screw that he's just trying to sit with his wife attitude (not saying poster has that attitude that's why I ask about other options poster had) just saying I see the holier then thou, who cares about the fellow passenger, I'll show him on FT all too often.
#50
Suspended
Join Date: Jun 2009
Posts: 3,098
I don't care about the guy who wants to sit with his wife. He and his wife are of no concern to me. If It comes at a cost of my own personal comfort OR devalues the product I have purchased (EBCI, BS, A-list), I am taking the seat he is saving and that's it.
If there was a burden of courtesy, it belongs on the seat saver only.
#51
Moderator: Southwest Airlines, Capital One
Join Date: Sep 1999
Location: California
Programs: WN Companion Pass, A-list preferred, Hyatt Globalist; United Club Lietime (sic) Member
Posts: 21,625
In my book, courtesy means giving someone a favor in a situation where a typical person, perhaps even yourself, might be the one needing this favor. In other words, it's simply the Golden Rule.
#52
FlyerTalk Evangelist
Join Date: Sep 2006
Location: Toledo, OH
Programs: Delta DM & MM, Hilton DM, Marriott gold, Hyatt Globalist, Alaska 75K, Wyndham Diamond,
Posts: 15,399
+1. The seat saver is not the victim here. If it was the important for him to sit beside his wife (and IIRC it was a short flight referenced anyway) the seatsaver should have sat in the back of the plane instead of taking a coveted seat and more importantly paid for EBCI for his wife as well. Why should a person paying for EBCI be declined a seat so someone that was too cheap to pay the $10 can have that seat?
#53
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Join Date: Jul 2002
Location: MCI
Programs: AA Gold 1MM, AS MVP, UA Silver, WN A-List, Marriott LT Titanium, HH Diamond
Posts: 52,575
Good job, OP, for not backing down. ^
I have sympathy for, and am usually willing to work with, people who use common sense when they want to arrange a simple seat swap.
On a legacy carrier, that means offering up a better seat to the swappee, taking the worse one in exchange for getting the swap. On Southwest, that means at most saving 1 middle seat in the back of the plane.
I have zero sympathy for, and might come off a bit d!ckish towards, people who fail to use common sense and are attempting to milk both an "upgrade" and two seats together.
On Southwest, there's really no excuse to ever need to violate this basic principle: their system is set up such that anyone can simply check in at the correct time and obtain decent BP's. Even when I'm traveling with 4 people, no A-list, no EBCI, on a sold-out flight out of MCI with a bunch of thru pax, a high-A or low-B boarding pass gets some decent seats in the back.
If you're out of the country, airborne, at sea, or somewhere in the deep wilderness 24 hours prior to your flight, then just invest the $20 to get two EBCI check-ins. Piece of cake.
If you get irropped or buy your tickets inside 24 hours, then everybody in your traveling party will need to familiarize themselves with emergency in-flight survival technologies such as newspapers and magazines. But that would also be true on a legacy, even with elite status.
I have sympathy for, and am usually willing to work with, people who use common sense when they want to arrange a simple seat swap.
On a legacy carrier, that means offering up a better seat to the swappee, taking the worse one in exchange for getting the swap. On Southwest, that means at most saving 1 middle seat in the back of the plane.
I have zero sympathy for, and might come off a bit d!ckish towards, people who fail to use common sense and are attempting to milk both an "upgrade" and two seats together.
On Southwest, there's really no excuse to ever need to violate this basic principle: their system is set up such that anyone can simply check in at the correct time and obtain decent BP's. Even when I'm traveling with 4 people, no A-list, no EBCI, on a sold-out flight out of MCI with a bunch of thru pax, a high-A or low-B boarding pass gets some decent seats in the back.
If you're out of the country, airborne, at sea, or somewhere in the deep wilderness 24 hours prior to your flight, then just invest the $20 to get two EBCI check-ins. Piece of cake.
If you get irropped or buy your tickets inside 24 hours, then everybody in your traveling party will need to familiarize themselves with emergency in-flight survival technologies such as newspapers and magazines. But that would also be true on a legacy, even with elite status.
#54
Original Poster
Join Date: Sep 2003
Location: LAS
Posts: 1,323
Good job, OP, for not backing down. ^
I have sympathy for, and am usually willing to work with, people who use common sense when they want to arrange a simple seat swap.
On a legacy carrier, that means offering up a better seat to the swappee, taking the worse one in exchange for getting the swap. On Southwest, that means at most saving 1 middle seat in the back of the plane.
I have zero sympathy for, and might come off a bit d!ckish towards, people who fail to use common sense and are attempting to milk both an "upgrade" and two seats together.
On Southwest, there's really no excuse to ever need to violate this basic principle: their system is set up such that anyone can simply check in at the correct time and obtain decent BP's. Even when I'm traveling with 4 people, no A-list, no EBCI, on a sold-out flight out of MCI with a bunch of thru pax, a high-A or low-B boarding pass gets some decent seats in the back.
If you're out of the country, airborne, at sea, or somewhere in the deep wilderness 24 hours prior to your flight, then just invest the $20 to get two EBCI check-ins. Piece of cake.
If you get irropped or buy your tickets inside 24 hours, then everybody in your traveling party will need to familiarize themselves with emergency in-flight survival technologies such as newspapers and magazines. But that would also be true on a legacy, even with elite status.
I have sympathy for, and am usually willing to work with, people who use common sense when they want to arrange a simple seat swap.
On a legacy carrier, that means offering up a better seat to the swappee, taking the worse one in exchange for getting the swap. On Southwest, that means at most saving 1 middle seat in the back of the plane.
I have zero sympathy for, and might come off a bit d!ckish towards, people who fail to use common sense and are attempting to milk both an "upgrade" and two seats together.
On Southwest, there's really no excuse to ever need to violate this basic principle: their system is set up such that anyone can simply check in at the correct time and obtain decent BP's. Even when I'm traveling with 4 people, no A-list, no EBCI, on a sold-out flight out of MCI with a bunch of thru pax, a high-A or low-B boarding pass gets some decent seats in the back.
If you're out of the country, airborne, at sea, or somewhere in the deep wilderness 24 hours prior to your flight, then just invest the $20 to get two EBCI check-ins. Piece of cake.
If you get irropped or buy your tickets inside 24 hours, then everybody in your traveling party will need to familiarize themselves with emergency in-flight survival technologies such as newspapers and magazines. But that would also be true on a legacy, even with elite status.
#55
A FlyerTalk Posting Legend
Join Date: Jul 2002
Location: MCI
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My wife and I have flown together on Southwest quite a few times. Even during situations where the flight is "sold out", we'll go to Row 16 or so, occupy window/aisle, and completely ignore each other during the rest of the boarding process. Statistically, that makes it relatively likely that if the flight was only loaded to 100%, and 2 or 3 people don't show up, we've got an empty seat.
But even then we don't "save" the seat or argue if someone wants it. If someone wants the seat, they are a lucky Unite the Couple winner...
#56
Join Date: Aug 2010
Location: Texas
Programs: AA EXP, UA Premier Plat, Alaska MVP Gold, HHonors Diamond, SPG Platinum, Hyatt Platinum
Posts: 2,053
#57
Join Date: Feb 2011
Location: PWM/MHT/BOS
Programs: UA (lame duck)1K, US Plat,HHonors Diamond, PC Plat, SPG Plat, MR Platinum
Posts: 605
Unfortunately, most conflicts I've seen like this on flights are a row 4 vs. row 2 type thing. The 3 minutes of my life I'll never get back getting worked up to "make a point" that some jerk is wrong and will never realize he's wrong and probably just take it out on some other poor unsuspecting soul later (like his poor wife who won't travel with him lol)... well hey... poor bastid must live one miserable existence so as my daughter says, "whateva!"
The rest of you who disagree may jump back on your high horses and steamroll my opinion now. You're "entitled" to your opinion and your darn seat.
#58
Join Date: May 2003
Location: Louisville, KY, US
Programs: QF Plat - OW EMD | DL Gold / Starwood Gold
Posts: 6,106
If the other passenger objects, just smile and/or ignore them. If they get mad and pitch a fit, ignore it and enjoy the legroom.
Easier said than done, as I know many people want to be polite and avoid confrontation, but the only way this problem will be fixed is if people just take the empty seat of their choice, even if it is being "saved."
My .02 cents
#59
Join Date: Jan 2011
Location: Green Valley, AZ
Posts: 136
I just was lucky enough to have an A Preferred as she called herself save an extra 5 seats in row 5 and 6 for her and her CP plus the 3 14-17? year old daughters. I called her on it and she proceeded to A- Preferred Customer me to death and the FA just stood by and watched.
Guess you can just do what you want these days.
Guess you can just do what you want these days.
#60
FlyerTalk Evangelist
Join Date: Sep 2006
Location: Toledo, OH
Programs: Delta DM & MM, Hilton DM, Marriott gold, Hyatt Globalist, Alaska 75K, Wyndham Diamond,
Posts: 15,399
I just was lucky enough to have an A Preferred as she called herself save an extra 5 seats in row 5 and 6 for her and her CP plus the 3 14-17? year old daughters. I called her on it and she proceeded to A- Preferred Customer me to death and the FA just stood by and watched.
Guess you can just do what you want these days.
Guess you can just do what you want these days.