SIXT - Upgrades

Old May 6, 22, 11:06 am
  #631  
 
Join Date: Oct 2010
Posts: 407
As an update: I had my first rental as a "Platinum Light" and they didn't have the category I had booked, so I was given the choice between a one-category downgrade or a 3-category upgrade. It was the first time they didn't offer me a German car (the choice was between Peugeot and Nissan) but this may have been due to lack of availability rather than the change from full Plat to Plat Light.
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Old May 6, 22, 11:23 am
  #632  
 
Join Date: May 2014
Posts: 1,759
Originally Posted by CosmicGirl View Post
As an update: I had my first rental as a "Platinum Light" and they didn't have the category I had booked, so I was given the choice between a one-category downgrade or a 3-category upgrade. It was the first time they didn't offer me a German car (the choice was between Peugeot and Nissan) but this may have been due to lack of availability rather than the change from full Plat to Plat Light.
Thanks! I'll be interested to hear how it proceeds for you.
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Old May 6, 22, 11:35 am
  #633  
 
Join Date: Sep 2005
Location: BOM-SIN-EWR
Programs: UA*G (1K again), Sixt Plat, *was*: SQ QPP01 & SK EBS/EBG, LH SEN, AA EXP, 9wPlat
Posts: 8,319
Originally Posted by SuperFlyBoy View Post
I just called into the Sixt USA line and asked them why my Platinum rates weren't appearing on the website and one device's app.

She first stated that I had to re-register to get the Plat status, but then I requested her to check my status and she said I was Plat.

Then regarding upgrades, she stated that there was a note in bold stating "not eligible for upgrades" - Anyone know why this is??

She gave me an even better rate than the website, but at the same time, both Hertz and Budget (through AutoSlash) have better cars much cheaper than their offering...so only with an upgrade would I even consider renting from Sixt!

PS: Anyone have any (recent) experience renting at BER - Berlin Brandenburg?
Anyone also have the same notation in their Sixt Plat account - stating "not available for upgrades"?

Should I just create a new account then?
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Old May 16, 22, 11:11 pm
  #634  
 
Join Date: Aug 2015
Location: North-West Europe
Programs: Flying Blue, BA Executive Club, LH Miles & More, Air Asia BigShot, Les Collectioneurs
Posts: 265
Originally Posted by SuperFlyBoy View Post
Anyone also have the same notation in their Sixt Plat account - stating "not available for upgrades"?

Should I just create a new account then?

where in your account do you see that?
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Old May 17, 22, 2:34 am
  #635  
 
Join Date: Sep 2005
Location: BOM-SIN-EWR
Programs: UA*G (1K again), Sixt Plat, *was*: SQ QPP01 & SK EBS/EBG, LH SEN, AA EXP, 9wPlat
Posts: 8,319
Originally Posted by Justin Case View Post
where in your account do you see that?
This was advised to me by a US-based (sort of clueless, but honest) agent who read this out to me from her system...
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Old May 27, 22, 11:52 pm
  #636  
 
Join Date: May 2004
Location: SIN (LEJ once a year)
Programs: SQ, LH, BA, IHG Diamond AMB, HH Gold, SLH Indulged, Accor Gold, Hyatt Discoverist
Posts: 6,057
Sixt Platinum (through our corporate agreement)

16 days rental with pick up at Leipzig (City location) and return at Munich Airport.
Booked: A6, BMW 520 (PCAR ?)
Got: BMW 530 Touring (LWAR ?)

Had the unfortunate "luck" to rent on Apr 29 morning, the 1st day of the major, global system outage. Contract created manually and lucky I had all details of my reservation incl. price etc. I was going to drive in Austria and more importantly "through" the Czech Republic on way to Austria. I had added the "foreign use" option to my rental when making the booking, so that was fine.

However, I had booked PCAR (A6, BMW 520) which is the highest car category allowed by Sixt to be driven in Czech Republic (Austria no issue), so in theory I was not eligible for any upgrade.

Was offered an Audi A6 Avant or a BMW 5-series Touring though engine and group (P or L) wasn't clear to the (nice) agent as he couldn't check the system and keys were just being brought down from garage by staff. I asked him which was the nicer ride for a road trip and he said the BMW which turned out to be a great choice as it was an absolutely fully loaded BMW 530i Touring with full safety package (radar, head up display etc.), laser lights, M package, full leather, heated and ventilated seats, ... (the list goes on) which is L Group (due to the bigger engine).

At that stage, with the system issues and all, the agent confirmed I could drive it into / through Czech Republic and he probably could have cared less at that point. I asked about damage, but he couldn't look it up of course, so just said that I had the full insurance with zero deductible and no need to worry, plus I should take pics if I spotted something ( I always do anyways).
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Last edited by demue; May 29, 22 at 9:01 pm
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Old May 29, 22, 11:45 am
  #637  
 
Join Date: Jun 2004
Location: Spain
Posts: 380
Hello. As a Platinum member I have not had 1 single upgrade in years.
Many agents when renting indicate that the site does not offer upgrades,
or that being Platinum in Europe "does not entitle you may get an upgrade even if we have cars available".
no bonus points....in fact no points at all...

Maybe living in Spain means no benefits?

As a "birthday suprise" I got this cyberattack issue with prevents SIXT from doing almost anything 😂
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Old May 30, 22, 10:41 am
  #638  
 
Join Date: Jul 2001
Posts: 2,614
Originally Posted by SuperFlyBoy View Post
Anyone also have the same notation in their Sixt Plat account - stating "not available for upgrades"?

Should I just create a new account then?
Originally Posted by chejus View Post
Hello. As a Platinum member I have not had 1 single upgrade in years.
Many agents when renting indicate that the site does not offer upgrades,
or that being Platinum in Europe "does not entitle you may get an upgrade even if we have cars available".
no bonus points....in fact no points at all...

Maybe living in Spain means no benefits?

As a "birthday suprise" I got this cyberattack issue with prevents SIXT from doing almost anything 😂
It might have something to do with the following, a much discussed issue. Here is one thread that discusses lack of upgrades for Platinums.

Two levels of Sixt Platinum: one with upgrades/one without

Apparently, you need to have 10 Sixt rentals per year to get upgrades as a Plat.
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Old Jun 1, 22, 12:37 pm
  #639  
 
Join Date: Jun 2022
Posts: 1
Sixt Gold
LHR Sofitel T5
CDMR booked

BMW 118i MSport automatic received. Sixt location at LHR is a bit of a drive but the shuttle was quick. Check in was super smooth and drop off

MUC
PCAR

BMW 530i diesel

GVA
PCAR

downgrade to Volvo XC40
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Old Jun 22, 22, 7:20 am
  #640  
 
Join Date: May 2004
Location: SIN (LEJ once a year)
Programs: SQ, LH, BA, IHG Diamond AMB, HH Gold, SLH Indulged, Accor Gold, Hyatt Discoverist
Posts: 6,057
XC40 is quite small versus PCAR, not great unless you didn't need the space. Hope they charged you a lower rate.
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