Rented from downtown Manhattan NYC location. Really great, friendly staff. Very helpful.

The app now lets me pick my car- but all day it offered me nothing but upgrades for $40/day (all to new BMWs). Finally, I got a notification that said "FREE UPGRADE" but it was to a 4-Runner with 41k miles. No thanks.

At the counter a very friendly/helpful guy offered me more upgrades, and then put me in a 2021 Camry with 41k miles. But it had a warning light on the dash, so I flagged down a nearby Sixt employee who quickly put me in a new 2022 Rav-4 (4k miles, FL plate). Definitely an upgrade over the old, base Camry I was initially given. All in all a positive experience.